If you are looking for generic, cookie-cutter frames, go elsewhere. But if you want a masterclass…read morein eyewear, go see Karen and Aimee. This may be the nicest frame shop I've ever been to What I appreciate most is their honesty. They recently saved me a significant amount of money by advising against anti-reflective coating after I mentioned my frustration with smudging. Most shops would just take the upsell, but Karen and Aimee actually care.

Okay, first of all can I just say how wonderful Aimee and Karen are? They're an absolute joy of a…read moreteam and I love spending time with them talking about anything and everything! I've been going to The Optician since 2018 and my god it has changed my life and how I've viewed glassesware! I didnt even realize that glasses needed to be adjusted to your own face and the amount of comfort it gives you over the entire day, amazing! I never feel fatigued after adjustments done to my frames with them. Simply amazing. I have about 10 pairs of glasses with them now and have brought most people I know who wear glasses into the store for a new pair or two or three of glasses and the level of care and attention to detail to everyone I bring and myself is so above and beyond with what I've gotten in the past before I found The Optician. They not only help guide what looks good on you but also listen to the comfort/needs of the client in such a nuanced way that really lets the person pick what they feel the best in! Not to mention the unbridled enthusiasm when someone finds a pair that they're so in love with is just... chef's kiss moment! Honestly can't wait to start shopping for a new pair every year :)

I began to wear glasses well over 20 years ago and have had many experiences purchasing eyeglasses…read more The top two experiences: 1. Madrid, Spain. The owner both had impeccable taste and helped me select the perfect eyeglasses for my face. He also made sure that every measurement was made perfectly. 2. Berkeley with Luke at Focal Point who went the extra mile to measure and ensure the prescription would come out perfectly. He stayed 30 minutes after closing as well. He had answers to any questions we had about the lenses, having them turn into sunglasses while driving (key for me). The owner also came out to check in with us and greet us and make sure we were taken care of and all our questions we answered. We couldn't be happier.

Best business ever. Don't go anywhere else. Had a fall, bent glasses, and gave them a call, knowing…read moreI couldn't make it through the weekend with ridiculously out of whack glasses. First question I was asked "are you OK? Did you hurt yourself? Any broken bones?" How wonderfully compassionate is that? Wish all businesses were as wonderful as they are.

Julia was great with helping me select my new Sabine Be frames…read more But, the technical aspect of using a computer, and sending my receipt to me in an email escapes the staff at this location. And changing my name in the system to be the correct spelling. "I don't have access" doesn't cut it in this day and age, and sending the receipt in an email is a simple every day task. Owner, please enable your employees technically and train them. Please! Also, they said they would file a claim with VSP and did not. So I just went ahead and filed a claim with VSP myself. Disappointed, most likely will not be using them again. Too expensive and not enough customer service.

A pair of frames called to me from their window display!!…read more Great selection. Very helpful staff.

Quick to replace the plastic nose guides on my glasses…read more Mel was fantastic, professional and speedy. Also provided additional guidance.

Really great and colorful selection of frames! Sunglasses, glasses of really fun and hip styles…read more Wonderfully kind service!

Linda was very friendly and extremely helpful. I needed my vintage 1930s spectacles adjusted; they…read morecurl at the back of the ears (cable glasses). The problem was that they curled too soon and were very tight behind my ears. Not only did she successfully lengthen the sides, but she also straightened on the sides and aligned the frames to make them symmetrical. My frames no longer poke the back of my ears and make my ears red!! Amazing. Extremely hospitable and quick adjustment service. Also, definitely check out their Japanese titanium collection.

Came in to replace a screw on a pair of glasses. They not only replaced the screw but tightened the…read moresecond one and adjusted the frame - all for free. Very friendly and helpful! David S.

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

This review is long overdue. I've been going to BBO for number of years now and wanted to give a…read moreshout out for Treat. In a time when customer service is taken over by bots, it is so refreshing to receive top-notch, in-person service. Treat has gone above and beyond in addressing my needs and concerns. He even took the time to call my optometrist in SF due to unclear prescription details. And when he says he'll call you back, he'll call you back. They accept VSP and have a great line of frames to accommodate the Asian nose Bridge :) You can park at the back of the building for free (secure lot) and get a sammy at Ike's next door after your visit. Please support this local business!

I've never had a more thorough eye exam. I used to go elsewhere for one, but once I had an exam…read morefrom them I have never gone anywhere else. I have a high prescription and there are some eye health concerns that can come along with that. They always are tracking and educating me about them. I've had to get a recheck once, and it was free. I had to send back a pair, it was free. I have had optometrists in the past who just say "oh you'll get used to it." There is never any fuss about it at UCB.They want to get it right for you. Because they are educating new optometrists, they work very hard at teaching them how to use insurance to get the cheapest lenses. I've gotten lenses that cost half of what they did anywhere else. They just cannot be beat!

I use UC Berkeley Optometry exclusively for all of my eye care. The examination you receive is…read morebeyond thorough. Many years ago I went to a recommended optometry shop and I did not receive the level of care there that I have received at UC Berkeley Optometry ever since. I typically get my care at the Tang Center, and they also have another location on the UCB campus.

I am extremely impressed by the professionalism and amazing customer care of Dr. Poon, the owner of…read moreC2020. Here is why. I have an expensive pair of Swiss-made frames. It weighs only 2.5 grams, and is thus officially the world's lightest frames. C2020 sent it to the lab specifically authorized by the frame manufacturer itself, to have prescription lenses installed. C2020 also clearly instructed the lab to make no modification to the temples. Yet, (the lab technician must have been new to the job) the lab technician literally melted the temples into pretzel-like twisted twigs, something you would wear only for Halloween. When the lab tried to evade its responsibility, and attempted to argue its way out of it, Dr. Poon purchased new replacement temples to ensure that I would not get stuck with melted-twisted temples. Dr. Poon then personally adjusted the new temples to fit my head. Dr. Poon achieved a beautiful adjustment, because he was both extremely skillful and very patient. In short, you won't find a more skillful, ethical and professional optometrist than Dr. Poon. I have always recommended C2020 to everyone, and will always do so.

I love these guys. First, and most importantly, they are very competent. All of my prescriptions…read morehave always been excellent, providing great clarity of vision. Next, they have really great frames. I've bought some first class frames that were worth every penny. The frame selection is one of the best reasons to go here. That said, one thing I like about this practice is they completely understand buying inexpensive spares online, and they are super helpful. Finally, they are very Covid aware. When you are in a small dark room with another person, it's comforting to know that they are wearing a mask and looking out for your health.

The yippies of Berkeley strike again . Only on Fourth Street will you find hippies with money who…read morethink they are better than you...no matter who you are because you know they are crunchy still and drive an EV. I will never shop here again. I'd much rather deal with the folks of San Ramon or Marin, the Peninsula for crying out loud,shoot even dog eat dog San Jose; just not this location! Let's be honest here, Warby Parker isn't meant for the simple, "I'm using my vision insurance for glasses kind of purchase." Instead, it's a moderate to expensive store for fashionable glasses and it's meant to serve the markets they populate, I'm no fool. However, I do love fashion and didn't mind the à la carte style here, so we bought two pairs of glasses from Fourth Street's Warby Parker. When I found the glasses originally, I was in San Ramon and I was helped by a wonderful salesperson whose name I unfortunately forgot. Once I had my prescription I went to the Berkeley store, out of convenience; big mistake! Especially, since the first salesperson in Berkeley confused me and apparently herself with my prescription, (progressive), and I ultimately ended up with single vision lenses, Instead of progressive. Something I was told only when I returned to a second salesperson in Berkeley Let me tell you about this second salesperson though, cause they were quite rude and judgmental. In fact they seemed to assume I made my purchasing decisions based on cost. No, no, I made my decisions based on confusion! In fact even after a second salesperson and two opticians I am still unhappy and will make sure I go back to corporate with these comments to make sure I get EXACTLY what I need and want. The first optician was nice, but super fast and didn't say much; so I was again a bit confused. The second optician was more verbal but just as rude as the second salesperson. Other than that, Warby Parker is cute.

I decided to try an eye exam and to update my contact and glasses prescription here for the first…read moretime. I have purchased glasses from here before and have always liked the selection of frames. They have lasted about a year and so, which shows good quality! The eye exam was quick and easy to book. There were plenty of appointment times available, but it is best to book ahead. The service was great, and the entire process from the exam to purchasing what I needed was smooth and efficient.

I had such a genuinely positive experience at Eye To Eye…read more Xavier helped fix an issue with my sunglasses quickly and with great care. What really stood out, though, was his kindness. Xavier is warm, patient, and clearly takes pride in helping people, not just making a sale. This kind of service is rare these days and deeply appreciated! I'll definitely be returning in the future and would highly recommend this shop to anyone looking for honest and thoughtful help with their eyewear.

Xav -- thank you so much for the fab glasses!…read more Xav did an amazing job. I have a strong prescription, which always results in thick lenses. No longer with Eye to Eye. They are so thin and there is no way to tell they're progressives too. I don't normally wear my glasses except at night when I take out my contacts, but these are so cool and my vision is better with these glasses than contacts, so I'm wearing them all the time.