Stephanie at the customer service area has really helped turned this place around. She values her repeats customers and tries to go out of her way to keep them updated. I appreciate her and I hope target recognizes her hard work. read more

This Target location is well stocked, well organized and very clean! This was a breath of fresh air for me while visiting the area since my home target is always a hot mess. The shelves were well stocked, nothing on the floors blocking isle ways, ect. Overall a pretty seamless and comfortable shopping experience. Nothing bad to say about this location! read more

The worst Target I have ever been in. Terrible unfriendly cashiers. Clothing selections are horrible.

They sold me expired newborn formula!! It was expired by 5 months! Then they said I needed to go back to the store for a refund or replacement, mind u, I have a newborn so this makes it difficult! I will never go back read more

It's good super good. I recommend the joyride in the candy area. It's really good like awesomely good don't get the pink lemonade flavor. It's bad but the other ones are good. Also, once you hear this, there's a limited time joyride in target only please go get it it's really good. Also joyride is only in target also this target has a Starbucks really good. I love this place. I got here a lot. read more

There is nothing like walking into a brand new store! Well staffed and friendly! They have everything here..starbucks..pharmacy..electronics...ULta...patio furniture..clothes...alcohol..Frozen foods.. fresh fruit and veggies..and so much more! The hours are 8 am to 10 pm. This is what Grass Valley needed! They have greeters when you walk in to help direct you to what you need. Stop in and enjoy the new store ! read more

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For this new opening in our town, it sure is not like other targets. Workers here are rude and very impatient (not all, but most) this is the 3rd incident of workers being rude and impatient. Along with the site supervisor not keeping the price deal rule. If the price shows for that exact item then it should be priced at that amount listed for the product. They said no they don't do that and wanted me to pay another price that was not shown. read more

It's quite sneaky how you can't see the discount applied or not before you pay, the cashier seems disassociated or inconvenience that we're shopping there and handing me off to a head who is dismissive handed me off to customer service to get my correct charge completed, which I ended up returning a few items just because of how I was treated. I think these employees are genuinely miserable or don't know what customer service is. No thank you or we're so sorry. Let me help you with this. zero of basic customer service probably should be revisited in their training, especially the management! read more

Yesterday a little before 10am I went to purchase a few things and there's two workers fixing the self-check out line but only 1/3rd of the machines work. Some of the machines have items on it from people walking away and there's no signs of which machines are down it was all very confusing and unorganized. It was chaotic and there were no signs of help. If only Target sells paper and tape that can say "not in service" but they just kind of stood there looking stressed out and confused while customers also became stressed out and confused. It was painful to watch. Machines down I try the line but it's not moving and there's only one person at the registers. After some time we figure out which machines work and after a significant amount of time are able to make a purchase. I'm beyond frustrated with Target at this point. I'd blame lack of staffing but there was plenty of target employees there just none of them wanted to help. In my mind, when the store got busy that's when management should have stepped in to help their team deal with the crowd. They were worthless kids. One was hiding in make up the other hiding in refunds where 3 employees were helping 2 people while 20ft away chaos was not being addressed until I basically shamed a manager to help. They were upset I wanted them to care about customer experience and not too pleased I expected them to actually work and pleaded with me that they were trying their best, I don't they were trying at all. This is a lack of customer service and time management skill on the part of target leadership. I did speak to them to address this on-the-spot only to see unprofessional children not know what to do. It's super easy, your team is in need of help, you help them. That easy. No tricks or spells or magic just rolling up your sleeves and working. What I heard was lame excuses why they couldn't be better however putting a sign on a broken machine and helping reduce 20ish people standing around upset is a management team that cares about their customers and company, what I saw was kids who don't care or have the training or experience to do common sense things. Idiots. Come on Target put these kids back to stocking selfs and get real managers who are not complete trash. Managers like at this store are why people boycott. I know I will not be spending money here in the future unless management changes. I'm not going to give these kids another chance I could see them smiling at my frustration yet I don't think they understand I will not return because of them. If anything management should be a bit more concerned and organized than what I saw. This display of poor management was easily avoidable if helping not hiding was a priority. With proper delegation of tasks this shouldn't have happened. What I experienced yesterday is only a result of incompetence from management. Without a good management team I feel sorry for the staff who deal with them longer than 5 minutes they were both insufferable miserable humans with no respect for their place of work or its customers. read more

I hate being followed around like I am doing something wrong. And that's exactly what happened. So annoying.

Just went in here to buy some films for my daughter and I wanted to check out at the register and the person working there just walks away and has no recollection of me wanting to check out! This stores customer service sucks! I'm not going here anymore! They lost a local! read more

All self checkouts closed, and only one actual register open. Line is 14 people deep yet not a manager around just one poor cashier left to deal with the angry masses. read more

went to pay for my t-shirts, walked up to cashier...young man on his phone, totally ignoring me....I say something, he looks up and tells me something is wrong with his phon. I stand there, he says nothing. Does not get off his phone. Does not even say hello or greet me. I say I am going to find someone who will take my money...no response. He is clued to his phone. I go to complain to manager, guy calls and says she is coming. I then go ver to front booth and kid is too to let me know when manager appears. I wait 7 minutes....a younger woman comes up and says the manager is not here. I tell her what happened. She is totally unfazed....no apology. She obviously does not care. She tells me she will tell the manager (which I seriously doubt). No apology , nothing. I assume the management here is not training all staff in matters of customer service, basic politeness. From now on, I will take my business somewhere else like Penny's where customer service is excellent. read more

Why did grass valley ever get a target they never have anything. I've been there about 3 times and it shows hey have the items in store then when u get they they don't have it. Went to sporting goods to get sports stuff and they mostly had fitness stuff golf balls water bottles. Just a bunch of crap. This will be last time I even go there. Had to give 1 star when I wanted to give no stars but wanted to make a post. read more

So nice to have a target in the area & not have to drive down the hill anymore. Store is well stocked, great customer service, plenty of checkers at the check stands and the store is clean. They have self check available, I prefer not to use self check because I feel it eliminates jobs from people in the community. Such a delight to have a store like Target to bring revenue and employment opportunities to the area. read more

It's funny how some people are pressed about the size of this target location when we're a small town (gonna hate the day when that's no longer). It might not be the same size as Auburn or other locations but this store still brings things to the table. They utilized the space that was left behind of what was once K-Mart. Kinda a given when you didn't see construction add expansion within the parking lot. At least the site brings in a fresh new vibe to McKnight Way and we're not having to drive 30 mins for some last min items as this store closes around 10 pm such as late bday/grad/anniversary/whatever gift or simply wanting to step away from the Grocery stores were surrounded by. Honestly great selection of items despite the store size and interior was designed nicely. At least theres a store back up and running for people needing employment read more

I love our new Target! It just seems like they are out of the things I want to buy in the grocery department. I'm hoping it's just because it's new. I don't like the overhead lighting! Much too bright! These type of lights make it only possible to be in the store no more than 20 minutes. Please change the lighting! All in all I'm enjoying our new Target store. read more

Not coming back. Pretty expensive, and they do not sell actual liquor, so it is not a one stop shop here as it should be. I also saw that SPD next door had way better deals on food, and pet stuff after I went there to get the things that Target did not have. Why bother go here? Just to make two trips, and over pay for items the other stores I need to go to anyway have better deals on? Nope. Good bye new Target! read more

Came in the other weekend to stock up on skincare, love their small ulta inside! I had also got a couple swimsuits they were on sale, figured it was busy I'll try them on at home and return them if they don't work! I ended up going back and returning one swimsuit. I go to the counter and a young girl takes my receipt and the swimsuit and starts scanning. She then said "oh you returned this item already," talking about the bottoms. I asked her how that could be possible when I purchased them earlier that day and I still have them in my possession. She begins to show me the computer screen and says "see it says unable to return," like it's my problem she doesn't know how to work the system. She then just stared at me like she didn't have time in her minimum wage job to deal with this. I looked at her and asked for a manager. She walked to the back room and brought an older woman out who told me the manager was on lunch. I asked her if she could figure this return out. Let me say she was just as unhelpful as the young worker. She immediately said "oh we don't sell this brand here that's why it's not working." I started laughing because the swimsuit literally still had the tags attached that say "wild fable" which is their brand!! The younger girl corrected her and told her it was indeed targets brand. The older woman finally figured out that the young girl had already scanned the bottoms in the return and she was trying to scan them again which is why the system was telling her they couldn't be returned. To say I was shocked by the lack of point of sale system knowledge is an understatement. I've really noticed the younger generation can't even count change when paying with cash and now they don't even care enough to learn their computer system and making the customer feel as if it's their problem. I will not shop at this target for things like clothing anymore especially knowing this is how they deal with their return process. read more

Interesting. My review was wiped clean. I guess they didn't like my criticism. Well, if you go into any other Target, you'll understand. The place is crammed when it comes to the areas that house the clothing, house decor, bed and bath. It pales in comparison to the Auburn store and is just not big enough. The old Kmart building is just too small and wide to make the layout work. Also, a very small and crammed outdoor furniture area. Go figure, people in our area spend more of the time outdoors during the spring and summer! Very disappointing. read more

The drive up gave us expired and rotting products, literally swelling in the package with rotting gas... Not exactly what we would select in person. The people picking these items should be more aware. read more

Target - Rotting products delivered at the drive up. - Furniture Stores Near Me - Grass Valley, California

The service sucks...it's like they hired a bunch of disgruntled senior citizens. I've never heard of the self-checkout being 10 items or less...what sense does that make? I was asked to use a register even though I had less than 10 items but they were large. It's not 10 items or less and any queen size comforters. So...Asked to speak to a manager and they couldn't arrive by the time I'd waited for the customers ahead of me or by the time my items were rung up. I'm not waiting around on my dime to complain. I just won't go back and will happily use Amazon from now on. read more

It's nice to have ulta in town now. Found some useful kitchen supplies. Self checkout is always open with no line

I was so excited to have Target open up in Grass Valley, until I went inside. There was only 1 checker who was also bagging. The line was long and slow. Some prices are better than local grocery stores, but the inconvenience is not worth it. read more

Super sad. We waited with such anticipation, looking forward to a fresh, new, dependable Target. If you compare this store to the one in Auburn, you will be disappointed. It would appear their focus is on the grocery section (totally not necessary since Grass Valley has enough grocery stores with better prices), the Ulta Beauty section, and the Starbucks. All of the other departments are lacking in quality and variety. And don't get me started on their clothing. Trashy, plastic, nothing like the other locations. One person suggested that they might be trying to keep a part of the old Kmart alive. And where are the greeters that other reviewers mentioned? Such a huge disappointment. I would rather drive 30 mins to the Auburn store. read more

This new store is so awesome I loved shopping there with my mom and dad for clothes and new shoes. Customer service was on point

I was disappointed in the quality of clothing. When I've shopped at other Targets, they had interesting, high-quality clothes. The ones in GV Target look cheap, like what K-Mart used to have but with less variety. For women the selection was almost all solid color knits, with a few cheap cotton prints. For kids, shirts almost exclusively t-shirts with print fronts. Took my granddaughter there to get clothes for her BD and didn't find anything we liked. read more