I am so disgusted with this store. Not the chain Target - this particular Target location. If you want customer service, DO NOT SHOP HERE. Seriously.
After moving here in 2004, I was happy to know I had a Target store a couple miles from my home. Its location came in very handy when setting up our new home. Due to the friendliness and helpfulness of the staff, I continued to shop there for all non-food items on a monthly basis.
When this store (my local Target) started carrying groceries, I was very excited. I gave their food a try and was quite satisfied. (I had been shopping at Jewel) I immediately began buying all my groceries at this store, visiting at least once per week for over a year.
As time went by, I noticed the quality of their staff started to decline. By this time, I knew several cashiers quite well and had many discussions regarding my surprise at the evident decline in proper Customer Service. Much to my surprise, I was always agreed with!
Due to the convenience of having other non-grocery products available for my purchase during my weekly grocery shopping being so convenient, I made every effort to remain a customer of this Target.
Sometime around 2014, I came to know a cashier by the name Vivian. She is the only delight remaining in this Hell Hole.
I finally could take no more of Target on a weekly basis when they began moving their products from place to place, so much so that the staff even had to walk around with me looking for items I had purchased the week before and were nowhere to be found. Please note: "We" were always able to find the product. This hassle began to outweigh the conveniences this location offered, so I went back to Jewel for groceries and visit this Target about once per month.
Over the period of the next year, I was shocked to see the very apparent decay of this location: No one smiles-I mean No ONE. The store is a mess. The carts are always empty. The staff is reprehensible. Their lack of stock on hand has worked my last nerve. Trying to get my cart around massive amounts of product just sitting there waiting for someone to show up to fill the shelf...The list goes on and on.
Today was the last straw.
On my way home from collecting my daughter from her High School, she asked if we could stop by Target to get a particular eyeliner. Of course, I headed in that direction, very happy to know I would save 15% today. Once in the overly, overly, OVERLY messy store, and, after AGAIN noticing there was not a happy employee in sight, we made it to the makeup isle. After looking for 10 minutes, my daughter could not find the item so I started looking for an employee to help out.
After wandering the area for about 5 minutes and seeing no employee but plenty of MESS, I went to a cashier and asked her to get someone for me. She said she would do that but never did. I could see her from the end of the isle where we stood and that Cashier never picked up her phone to call for someone. I was out of her sight and apparently, out of her mind as well. After waiting TEN MINUTES, I started walking down the isle where we line up to pay. I cam to two women employees that were filling the candy slots by the registers. I walked up and they were having a personal conversation about GOD KNOWS WHAT. I stood politely, where they could both see me, and they continued their conversation. I finally said, "Excuse me, can you please get someone to help me in Makeup?" The younger girl (not the one telling the story) said, "I will be right there." I said, "Thank you" and returned to the end of the isle.
I stood there and watched those two women load up three more isle of candy before I told my daughter we were leaving. As we walked past the two women, I said, "Never mind. We are not going to stand at the end of the make up isle waiting for you while you fill the rest of these candies. Ain't nobody got time for that!" The woman replied with a very smart mouthed, "ok". I am so over this Target.
My daughter and I turned and walked out of that store and we will not return. I advise you avoid this nightmare of a store at all costs. It sucks. And this makes me sad. This was a very good store at one time. It is now an embarrassment. read more