Mourad at Bob's Discount Furniture was really helpful when I was shopping for a couch. He was…read morefriendly, easy to talk to, and gave me space to look around without feeling pressured. He answered my questions clearly and helped me compare a few different options so I could find something that fit what I was looking for. The whole process felt straightforward and comfortable. If you're heading to Bob's, I'd definitely recommend working with Mourad.

Horrible sales persons, worst location honestly. employees…read morejust sitting around doing nothing.

Update: We received our new couch from Idea, and we absolutely love it. It's very spacious to fit…read moreeveryone comfortably, and it's an overall comfortable couch! As you can see by my second picture, our four legged child here agrees! I think it's safe to say he is the biggest fan of our new couch. He tested it out in stores (first picture) when we shopped (which they were more than welcoming to have him in as a little customer) and loves it even more now that it's in our home and he can call it his. Stop by Idea for all your furniture needs! We couldn't be happier and you definitely won't be disappointed :)

Idea has some really interesting and unique furniture designs - if you like a sleek, European…read moreaesthetic or are short on space this place is worth checking out. The showroom has a good amount of items to consider but know that there are also catalogs with tons of other choices if you don't see what you want. Most items get ordered from Poland so be prepared to wait 8-12 weeks in some cases. There are lots of different levels of quality and price points - that said, I thought prices were pretty reasonable. One thing I especially liked is that their items do not contain added chemical flame retardants - it's not required in Europe and the chemical off gassing is bad for you (trust me on this one, I work in the industry). Anyway, the staff here is super nice and not pushy at all. If you have a minute, let them explain/show you features that night not be apparent at first glance. A lot of items have hidden storage, sleepers or adjust in ways that typical American furniture doesn't. We're considering a bedroom set up from them and I seriously covet one if the rugs they have. I'll be back.

We inherited a Victorian armchair and loveseat that were falling apart at the seams. The wood was…read morein terrible shape, and had an unattractive dark finish. Donna was extremely kind and helpful throughout the process. She gave practical advice, and spent a long time looking through upholstery samples with us. We decided to completely strip the wood to reveal the natural wood grain, re-glued, and reupholstered both pieces. All the work was done in approx two weeks, and all correspondence was answered promptly. We are over the moon with the results. The colors are stunning, and great care was taken to line up the complex pattern of the upholstery with the tufting. Excellent service and excellent results. We will be back with future products. Highly recommend.

My husband's grandparents passed away some time ago, and we were given their old cedar chest. After…read morecross-country travel, many decades of use, and some botched attempts to spruce it up, it was in terrible shape. Today, the refinished/repaired chest came back to us and it looks like it's brand new! I could not be happier with the results. Quick turnaround, too, and convenient pick up/drop off service! Thank you so much to the team!

I would like to update my review. I did have the sofa redone at your shop. We discussed ad nauseam…read morethat it would be a comfortable soft sofa and that the velvet would not attract as much dust and lint as it does. You said it was specifically a better product. I had another chair recovered in velvet at Calico Corners in Wilmette and it does not attract dust and lint at all so it is not necessarily a function of all velvets. You were not nearly as helpful as you sound here on yelp when I had these complaints after the sofa was done. You' were completely unresponsive and refused to assist any further. At minimum, the sofa should've been comfortable and you definitely did mislead me on your product.

I have to admit that I haven't (YET) purchased anything from MegMade but have inquired and visited…read morethe shop over the past couple of years ever since I saw her pieces at the Randolph Street market. Meg and her team are super creative and helpful. Her pieces fit into any home and interior style. I also feel like their marketing and space is just really genuine and friendly! I saw someone mentioned they took stars off for items not being on 'sale' during this time. I gladly will support local and handcrafted any day. Thanks Meg and team!

Mercantile M has recently become one of my favorite haunts for spectacular antique finds. They sell…read morefurniture, paintings, sculpture, pottery, jewelry and all sorts of odds and ends. They price things to sell, so their stock is constantly changing. I find something to buy almost every time I go there. And the best part is that MM's staff is friendly and helpful. LOVE this place!!

There are always fun things to look at here, and the gentleman behind the counter is very nice…read more While I usually end up just browsing, I have purchased a nice dresser and bookshelf from them in the past. Although they don't have a home delivery service, they were able to recommend delivery services their customers have worked with in the past and connect me with one that picked up my furniture from the store and delivered it to me.

We love our gas fireplace from Hearth & Home. Nate did our annual inspection and he was great, very…read morecommunicative, friendly, professional and informative. We highly recommend this business.

Jeff is amazing! He is so thorough and friendly. literally no stone or log is left unturned when…read morecleaning the fireplace. Thank you Jeff!

One of your employees / partners who says his cousin works at your warehouse, Wilbert Rodriquez,…read morelied and scammed me of $2,700 of rental income, leaving my luxury condo unit damaged and a mess and not paying his February rent on purpose while I actually was on an international trip! He is a liar and thief who uses your company to scam and convince people to let him live there rent free and bring your furniture to their properties! To gain their trust! He had occupied my condo with your furniture, then left my condo damaged! I actually allowed him to buy a "house for his family" without credit as a favor and he used my kindness to financially abuse me and my own new business income! Instead of kindly telling me he couldn't pay before I traveled so I could have my rental ad up for my OWN marketing! We are now at a risk of losing $5500 because he cannot MAKE honest decisions! Based on this type of lying and behavior for your employees, I give you a ONE STAR for quality of talent and how they use their "employment" to secure rental properties then deplete the owner's finances! I will ONLY remove this post once he has paid me the FULL amount of missing income he stole from me! If this is the kind of business you operate, a family of thieves shame on you!

My real estate agent's firm highly recommended Phoenix Rising Home Staging for luxury condo units…read more So, I requested this company and another to come out and sell me their ideas/terms/prices. Both companies work with ultra-high end real estate, and have designers on hand to attractively style the home with furnishings. I was particularly partial to Phoenix because of Hannah. While the prices of both companies were comparable, the contractual terms were less favorable with Phoenix; however, I really liked Hannah. She has an art background, and does design for a living. She was impressed by the art in my unit, and knew a good deal about quite a number of them (impressive!). I had to commit to 5months of rent for Phoenix's furniture, at about $2200/month, even knowing my unit would sell in a month or so. 2 of the 3 bedrooms were staged, along with the public rooms. The alternative high-end staging company had a one month commitment of $5K, with each subsequent month being prorated by day (@ $2K/month). This alternative company didn't have Hannah, though, and her design eye. I took the bite and committed to Phoenix knowing my gorgeous unit would sell in a month (it did!), and I am glad I did. Thank you Phoenix Rising, and Hannah!

Exceptional Long-Distance Design Experience…read more Confession: I've never set foot inside the Jesse Chicago Furniture showroom, but the level of service and attention I received from a distance of hundreds of miles away was truly outstanding. When I was moving from Tennessee, I decided to purchase everything in advance to reduce the stress of moving into a new city for my family. Xin Yang, Luciana Malo, and Corrie Fitzsimmons were incredible throughout the entire process--thoughtful, communicative, and deeply invested in getting every detail right. Coordinating a furniture purchase remotely isn't always easy, but this team made it happen. They offered expert guidance, responded to every question with care, and managed the logistics with precision. The result? Absolutely stunning. The pieces are beautiful, the layout works perfectly, and I couldn't be happier. Huge thanks to the team at Jesse Chicago for their talent and professionalism--I highly recommend working with them, whether you're local or shopping from afar!

Searching for good quality and well designed furniture led me 118 miles away to Jesse Furniture,…read moreChicago. Determined to see, feel and sit before purchasing that didn't happen. I fell in love with a chair (purchased two) new with no samples available yet. The sofa I liked online was also not one in their well furnished showroom. The success came from working with the guidance and vision of their excellent staff. They opened my mind to new ideas while also listening to what was important to me. White glove delivery experience was so exciting as it was also the big reveal. I am thrilled with all three pieces. Design, color and fit to the space and my heart's desire are perfect.