I'm disappointed to share that I had a very frustrating experience at this store today. My husband and I came in to return a pair of AirPods we had purchased just the day before. We were originally able to price match to Walmart's price and were hoping to exchange them for a new pair, as the ones we bought had a static sound issue right out of the box. When we approached the electronics department, two newer employees were unsure how to assist, so they called over what appeared to be a team lead. Unfortunately, this individual--Elysia, who wore glasses and had tattoos--was extremely rude and unprofessional from the start. She asked us--rudely and with attitude--why we were returning the item. We explained multiple times that there was an issue with the AirPods, and all we wanted to do was return them and purchase a new pair using the same price match we were given the day before. She dismissed us, saying she couldn't price match because it wasn't showing in her system, despite the fact that it had just been honored the previous day. Her tone and demeanor made us feel disrespected and unwelcome, and it was clear she wasn't interested in actually helping us or even trying to understand the situation. What made it even more frustrating was that the employee who helped us the day before was incredibly kind and helpful--there were no issues at all with the price match, and the process was smooth and professional. I have never had an issue with this kind of situation before, but today's experience left a very bad impression--especially coming from a team lead. We even heard the people behind us ask for a price match on a remote controller. If Elysia couldn't help us with a price match, I'm not sure how she would be able to assist anyone else with one. It's clear she doesn't have the proper etiquette or training to do so. She easily could've handed this issue off to someone capable of resolving it, but she chose not to--and her actions made that clear. After this interaction and being treated with attitude, we kindly took our business to San Jose--a whole other town away--and did the return there with better satisfaction and customer service. We could have easily returned the item and taken our business to Walmart--but we chose Target because we expected better service. Disappointing, to say the least. read more

First off around Christmas time I guess a customer left their wallet at self checkout I found it in return it to a manager who wears glasses ever since that day she follows me around like I'm gonna steal something I don't steal I don't like to be profiled the store profiles and I don't like it it needs to stop it's 632 at night and she's working she tells all her workers to walk the floor that I'm gonna steal I don't steal maybe she stole that wallet if she has a guilt trip read more

Clean typical target. Good parking lot. Space. Not too far from the highway. You can see in my picture of the salad. It's almost the same price as Walmart. Actually, it's almost at the same price as the four salad boxes you get from Costco. It seems, the salad box war is heating up between these companies and the big winner is the consumer because he would end up eating healthy. Good job target. read more

Target - Solid price of a small box close to that one at Walmart or even at Costco. - Department Stores Near Me - Morgan Hill, California

As soon as I walked in to the store asset protection called a floor runner to follow me around the store. My friend stayed in my vehicle and told me the asset protection gentleman come close to the vehicle and he was on the phone with some. The selection was not that great they need to restock the shelves. read more

Parking spaces are easy to get in and out of,?lines move quickly, easy returns and the store is always fully stocked, clean and well organized. Service staff are friendly and helpful. read more

I think my local Target is awesome. The parking's great, it's always super clean and organized, and the staff is always so nice and helpful. They always have everything i need in stock. read more

The employees are in rush to run us over and I'm looking around it my first time here and indignant it right for employees to run us over with there carts. read more

I have used this store for years and it has really good product selection and a full nutrition section in the pharmacy as well as grocery and things for the home. Staff is extra - friendly and has frequently helped me to find things and then be on my way. I do not really browse in department stores, but this place is good for window - shopping, browsing and so forth as well. read more

Target, thank you for making it easy to purchase Roblocks gift cards in large amounts. Went to another store and they would only sell me $100.00 in gift cards. You made it very convenient for me to make my purchase in one visit. I also purchase many of my beauty, personal hygiene, clothing, food, snacks, toys, entertainment, and seasonal items here too. Target always has a see of some sort for you to get a good bargain in many of their departments. The only problem I run into is that I sometimes spend more than I intended. Love the products they offer and they are open late for your shopping convenance. They also have a Starbucks inside incase you need to feel up before your shopping spree lol. Coffee, tea, or specialty drinks, they lots to offer to quench your parched pallet. Don't forget your pup-a-chino for your four legged friend. read more

Target - It can get pricy - Department Stores Near Me - Morgan Hill, California

I've been coming to this target for YEARS! Recently I needed help finding a product and I received the best help from a target member by the name of Zelma. She was the sweetest! read more

Overall a clean and well organized Target. I especially appreciate the drive up delivery crew! read more

An ok Target. What annoys me most, now all the legos are locked up. We waited for 5-10 mins last night, they weren't busy, for someone to get a Lego set out. The never came over. I've had the same issue at Walmart in the beauty/personal care section. Both times I've just given up and bought what I needed somewhere else. Seems like a good way to lose business. We rang the little bell twice last night. Ended up ordering the Lego set off Amazon. If you want a Lego set, should probably do an in store pickup. Otherwise you're not getting it. read more

This target is really nice and clean. Lots of things. Plenty of clothes and accessories. I always come here for toiletries. They have a huge selection of deodorant and soaps. This target is especially nice because the people here are helpful and everything is nicely put in its place. Theres a Starbucks here, and a Pizza Hut inside. read more

So I've had time to think about how I need to post this review and how to rate it. Honestly I think this target should be avoided due to one front end female lead named Nancy. I placed an order for a pickup, keep in mind, I've never done that before so I had no knowledge of the possible 2 hour wait. I ended up getting there way early than the two hour pickup timeframe. I head to the guest services counter where I asked if I found the item I was wanting to buy and bring it to them, can I have them check it out to me. They said no that the porter will need to go and pickup the item. I said okay and decided to do some shopping. I was there anywhere from 30-45 minutes looking around, I saw the item I was wanting in the shelf and it was the last in stock. I then picked up the item cause I really didn't want to wait and decided to head to the front to talk to a manager to see if they could expedite the pickup/release process. This is where everything took a horrible twist. I ended talking to a front lead girl named Nancy, I explained the situation again and she very adamantly told me she could do nothing to help expedite the pickup order and she only has two porters on site that night. I asked her if I really needed to go and wait another hour and 15 minutes before they make the pickup, she nodded and said that is the only thing we can do OR, you can cancel the order and we can recharge you for the amount. This item was $110, I don't have another $110 dollars to spend. I asked her what happens if someone else grabs the item before your porter comes by, she said there's nothing they can do further to help. I was honestly disheartened by the lack of trying to do anything to help. I quickly put the item back exactly where I left it and decided to leave the store due to do some other shopping. 30 minutes later, I received an email saying my item was out of stock....... I was angry at this point and decided to call the store, no one answered ANY of the lines, no one in guest services, no one in electronics, absolutely no one. I decided to call Target corporate to let them know what happened/my experience. While on the line with them explaining the situation which they did inform me that it is possible to expedite an order pickup if the main managers are there. While on the line I was walking back into the store and walked right over to the area where my item had been and guess what.....it was still there, in the exact same spot in front of the little tag which says the price and the description of the item. I then asked for an associate to call another manager that's not Nancy, I talked to Cassandra, super sweet and nice lady who understood my situation and also said there is a way to expedite a pickup too. We walked to the front of the store with the item, and guess who was there...Nancy. She asked me where I hid the item?.... Y'all, I swear on high and I asked for that Target to watch the cameras, between 4:30-5:55 pm, I walked back over and put it exactly where I found it. Nancy actually thought that I went and hid an item that was expected to be picked up by a porter? That makes no sense. Nancy also claims that she herself went in the same isle to look for the item to pull it...and then search the store for me?... I'm sorry, didn't Nancy say there was nothing she could do to help expedite the item pickup? And she so happened to wander over to the item I was wanting to personally help me? No, that's not what she did. She's the one who put "out of stock" on my item. And then changed her tune when another manager was there. Nancy lied, she had power gone to her head all because a customer wanted to help her porters by picking the item and asking for it to be checked out. This interaction happened on Saturday Dec 2nd and the time between 4:30pm and 5:54pm. Casandra did what she could to discount the item, but as I'm typing this out, I still paid too much for item and the wrongness I was put through by Nancy. Sara the store manager, if you read this post....please do something about Nancy. She is dishonest and doesn't deserve to be put in any managers position read more

The bathrooms are OK. They could use some cleaning and it smells like people just P on the walls on the men's restroom. The fitting rooms are open, for the trout on clothes again.The best part of the store is the graphic tees which you have to follow to make sure you catch them when they are on sale, from 1299 to 899 read more

Target - Fitting room is open - Department Stores Near Me - Morgan Hill, California

Target is my favorite go to store for groceries and other needed supplies! At target the service has good customer service most of the time which is great. They offer so many supplies and it's pretty easy to find them. The value of Target is great! So I totally recommend going to shop at Target! read more

Went back to Target they have water but this time no paper plates, rice or toilet paper. They created these x marks at the check out to encourage social distancing which I thought was cool!! The vibe felt normal and it was way less people than last time so glad to see that we are doing our part! I was simply there to get water as I ran out. Anyway thanks Target!! I visited target in Morgan Hill and it felt super regular yes there was a limited supply of toilet paper BUT toilet paper was in stock! They are limiting guests to one to ensure supply lasts! I didn't find rice, water or the bread I wanted but they did have instant rice and bread on the shelf for those looking!! I was pleasantly surprised to see the shelves were being stocked and didn't look super bare they definitely have our essentials and the therapy of shopping was no let down! It f read more

Target is my go to store. Today, I needed milk and eggs, which are always in stock. I love using the Target App to find stuff that I usually don't buy. The App will tell me exactly what aisle the item is on. If an item does not have a price, the App will tell me the price too. read more

This is my local target and I have never had any complaints here. Today I went in and went through a cashier. When walking out, I noticed that I forgot to include my $30 gift card. I went back to customer service and Brenda was able to help me out. Every time I have a problem, coincidentally, Brenda is the one who always helps me. She definitely takes her time, makes sure everything is done correctly, and is friendly as well. I also appreciate the carts being sanitized and ready to go upon entrance. They definitely follow COVID-19 procedures. The store is always clean and organized. An employee is always there to assist if needed. When I take my little toddler, he runs up and down the aisles and sometimes have a tantrum. Again, the staff there are very understanding. I love my home target! read more

It's my favorite store but not until the drive up got very bad customer service and especially They picked bad produce and didn't take responsible for it read more

This target is always out of basic things. They do not clean the bathrooms or organize the clothing sections. The baby/toddler section is always such a mess and you can see there is no effort to fix because weeks go by of it looking the same. Same with bathrooms. I can get over a messy clothing section but when you can noticeably see they don't clean the bathroom daily, that's awful. read more

Racist! This store selects anyone who isn't white and checks their receipt as they are leaving. I watched for over 25 minutes in shock as I seen many white people walk out with big items and no bags and no one checked their receipt, yet after I seen another lady come with one bag who wasn't white and he stops to check her as well. I was watching to see if there was any reason behind who was stopped that I could have missed, but it never failed when a nonwhite individual prepared to walk out again and again they were checked! I've never felt more uncomfortable at a Target in my life! Once I got back home I called corporate and all Target said was they could write a report and get back to me. I felt very brushed off. Overall the discrimination at this Target is extremely obvious and no one seems to care or do anything about it. read more

This review is not for the whole location, but for a Manager (she said she was a manager) Nancy. I went to Target to purchase formula for my baby. I went to a regular check stand to check out. The associate who was ringing me up seemed new, but still was getting the hang of what she was doing. Nancy came over and barged in rudely to the associate. I was attempting to purchase some of my formula with a manufacturer coupon. The associate kindly told Nancy she knew how to do it. But Nancy aggressively cut her off and started to intervene stating, " you can't purchase this formula with that coupon." When I told her i have purchased my baby's formula with these coupon, at other targets up and down the bay area, in santa cruz and Monterey county, I had never had a problem. Nancy said it was a "target policy." When I asked her for clarification and asked her to show me the policy, she said, "look it up yourself." Obviously she needs some training on policies and how to kindly speak to customers. She ended up calling another Manager, who could not find her "policy." She then stated "I cant have this line continue to back up, so ill do it this one time." This is when she probably realized she was in the wrong , but chose not to apologize due to her ego. If a regional manager reads this, Nancy does not handle customer service well. She is not kind to her workers. In todays climate of mothers trying to find formula for their babies, the last thing we need is to find a Nancy!!!! read more

Target - Department Stores Near Me - Morgan Hill, California

On Tuesday August 13 I visited this store as I have done for the past 5 years. While shopping in the store, there was a young man 18-20 years old who appeared to be of Hispanic/White heritage. He had a disheveled appearance, was not wearing a uniform and did not wear a visible name tag to identify him as an employee. He stalked me around the store and on my way to the register, he stopped a foot away from me staring me up and down focusing on my legs! I was about to confront him as I'm old enough to be his mother's age or even older! To my astonishment he stopped me on my way out stating "I need to see your receipt "! He did the same to another female customer who was elderly. He handed our receipts back after a quick glance at the receipt. He stopped me again requesting an additional receipt! I questioned him "why would I have another receipt!" He gave no explanation, asked for the same receipt, barely looked at it as he did the first time, stared at my cart then handed my receipt back! i walked out feeling not only disrespected but confused by this individual! Was he accusing me of not paying for items in my cart?! Why didn't he look at the items if he was in doubt?! i posted my experience on Nextdoor App hoping to reach others with a similar experience as this was the second inappropriate one I've had in this store! a few months ago a customer service manager actually stated "our customers are our biggest problem" when i stated, your service needs improvement only after being overcharged by $100 by the cashier then ordered to stand in line at customer service to sort it out! i was in a hurry which created an issue for me which should have been handled by the manager on the spot! Also, their App was not accurately honoring "specials" advertised on several previous visits! So far, two other women have come forward on Nextdoor App to report similar instances of stalking by the same employee who fits the description! one woman with a baby says he ran out of the store to photograph her license plate! Many people had come forward to complain about advertised specials not being honored once you reach checkout! All of this was reported to Corporate number which is listed on their App. There is a serious miscommunication between corporate policies and procedures not implemented at the store level! read more

Target is my go to store when I am traveling. I stopped at this store to purchase a few items for the road. It was easy to park, and I found my way to the grocery section quick. No registers were open so self check was my only option. My only criticism would be if you do not have cashiers then make sure all the self check stations are working. read more

I've lived in Morgan hill for many years and until a year or so I've noticed how downhill this place has gone. The place is a filth ! And I've witnessed multiple occasions where staff are being yelled/verbally abused over the radio . I feel terrible for them, it must be awful having to work in a HOSTILE environment. read more

Second best scenic Target to date facing Anderson Lake Regional Park and Mountain Range (First Scenic Target: San Rafael next to SF Bay): This store is very clean, bright; what I like best about this store is the Starbucks inside! Peppermint Misto is my favorite coffee beverage I keep buying over and over and over again for YEARS!! Hah! I like the food and beverages department as well as the cosmetics/paper products department: All Target employees working in these departments re very kind, courteous, and extremely helpful. I must admit, when I'm traveling, I prefer using Target as a rest stop for using their very clean bathrooms, getting my "nervous Chihuahua on (drinking one vente of Peppermint Misto~HAH!)," it's very safe, and finally, shopping for items I forgot to pack in my suitcase. Oh!! I forgot mentioning there's free Wi-Fi so, you may keep in touch with businesses and family while traveling as a road warrior~HAH!!! read more

Target - Second best, most scenic Target to date! - Department Stores Near Me - Morgan Hill, California

Store is always clean, but the out of stocks are an absolute joke! This place has the most empty shelves I've ever seen! And it's not just on certain days, I'm here multiple times a week, it's every day. Management should be embarrassed to even walk this store. You are losing a life long Target shopper! 40+ years! Walmart is across the street, and they are remodeling also! Just because you remodel your store doesn't mean you're going to keep shoppers! read more

Love this target , it's always clean and conveniently located right off the freeway. I'm here at least once a week, but the staff is always friendly and it's so clean i don't mind lol read more

Target - Department Stores Near Me - Morgan Hill, California

I like this Target. But the reason for my review is the Drive Up service. They are about 15 mins slower to bring items outside then any other Target I have done Drive Up at. I do not recommend this service. I also have had items missing, and it's very disorganized compared to Gilroy, Hollister, and San Jose Targets. I do Drive Up because I'm a mom, and the convenience of quick service is important to me. But the rate of their speed here, is disappointing. read more

Made a stop here recently to pick up some household stuff and was pleasantly surprised with the friendly staff, cleanliness and how well organized it was. Looks new too. Nice job management! read more

I use this target exclusively for purchasing household items. This is because I commute from Morgan Hill to San Jose, I see this by the side of 101, remember my shopping list and pull over. Almost every time, I have found that their shelves are missing the most basic items - and not the national brands either: the Target store brands. They would not have the floss, toothpaste, mouthwash or the shaving cream. Each time, I would have to walk around to find help. I have given feedback before, assuming naively it would be addressed. Last time was the straw that broke the camel's back: as usual I could not find the store brand mouthwash. With no help around, I went to the return/exchanges section. I was given the usual line: "what we have is on the shelf and if its not there we don't have it". Having heard this line every time, I asked to speak to the manager. I was told that I would have to wait since everyone is busy(!). Since I did not have the time to wait, I asked for the phone number of the manager. Very reluctantly, the individual found a pen, looked around for a Postit and wrote down the phone number on a piece of waste paper. I left without purchasing the item I needed but did make another purchase. Next day, I received an email soliciting feedback. A day after I submitted the feedback, I got a call from Target when I was in midst of a meeting. I requested the caller to call me back after the meeting. But I have received no other alls or emails. I marveled at the temerity of this store in informing a customer that everyone in the store is too busy to help him and thereafter choosing to assume that I would be free to talk during a working day. I will never, never visit this store again. Thankfully, I have a Wal-Mart nearby. read more

Called and Asked if they had Sugru In stock, was told they had a bunch at there location, to find out they had two inventory. When I asked two separate staffers where it was. They told me to "check online". So I figured I'd ask customer service, there response "we have two but they can be anywhere in the store. You could try ordering it online." Really why did you tell me you had it, if you where not sure where it was? And couldn't even offer to find one of the two that they told me they had! Waste of time. Bottom line: don't say you have an item if you don't physically see the item. read more

I was at target and I was having issues with my check out and the manager Nancy was very kind and helped me in an instant. She made it look very easy and was very professional and made me had a wonderful experience at target. Shout out to Nancy! read more

Went to target today and trying to decorate my new fireplace. Pulled out a few things into the isle and a sweet girl named Nancy walked by commenting on a plant I picked out. All I have to say is Fancy Nancy.... I will see you Monday!!! Thank you so much for your help!!! read more

A kid help me make a return and he was rude the whole time . He didnt even bother to tell me when my money is going to be refunded back to my card . He just told me and i Quote "your money will get back to your card" with a rude attitude. Y'all need to check your employees. If you don't like the job then Quit . read more

I went to this Morgan Hill Target and I see employees getting yelled at through a walkie and in person, very disgusting. It honestly made me feel very uncomfortable for them. read more

I went to target today to purchase a box of bleach for my hair and all of the boxes were moderately to severely damaged. I asked an employee on the floor if there were any more in stock and she told me she didn't know and left it at that, then I went to the check out stations to see if there were anymore and the woman told me I can open the box to make sure the items weren't tampered with, but I would have to purchase the box!!! The customer service I received was very poor and the employees dismissed my concerns and needs as to keep me moving along. I ended up purchasing the item AT FULL PRICE as I needed this bleach and was in a time sensitive situation. read more

Target - Department Stores Near Me - Morgan Hill, California

What's the point of ordering online if I have to get it myself? Ciara at customer service and manager. Yep, never coming back here with that type of attitude that Ciara have towards customers! read more

This review is for the pharmacy. The actual pharmacists are always welcoming and professional, it's the pharmacy technicians who aren't. I came in to pick up my prescription and two techs see me standing in line but choose to ignore me. No greeting, nothing. I tell them what I'm here for and finally one of them assist me with the coldest demeanor. But wouldn't you know? The other tech warmly welcomes the next person in line with a cheerful, "hi, hello, how are you?". I notice this patron is white while I'm not and I just shake my head. Get it together, techs. You only got one job. Lucky for me, I'm not coming here no more. read more