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    Poolyard & Spa Outlet

    3.7 (13 reviews)
    ModerateHot Tub & Pool
    Closed 10:00 am - 5:00 pm

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    The Spa and Sauna  - San Jose

    The Spa and Sauna - San Jose

    4.8
    (49 reviews)
    18.4 mi
    $$$

    Great job purging, draining and cleaning our hot tub. Will use them again next year!read more

    If you're shopping for a hot tub and want a very knowledgeable, no-pressure buying experience, ask…read morefor Liam at Spa & Sauna Company. I've honestly never left a review on Yelp or Google before, but this experience was so good that I felt compelled to share it. I recently purchased a hot tub for my family from Spa & Sauna Company, and Liam made the entire process exceptional from start to finish. Before visiting the store, I had done some research on the type of hot tub we wanted, but once you start looking seriously, the number of options becomes overwhelming--different brands, sizes, salt systems vs. traditional sanitation, lounge seats vs. no lounge, installation considerations, maintenance, and more. When I walked into the store, I appreciated that I could browse for a bit without anyone immediately approaching me with a sales pitch. At just the right moment, Liam came over, introduced himself, and let me know he'd be happy to help if I had any questions. What followed was honestly one of the best sales experiences I've ever had for a major purchase. Liam took the time to really listen to what I was looking for. He walked me through several options and clearly explained the pros and cons of different models--including both less expensive and more premium options. At no point did I feel pressured toward a particular model or add-on. The conversation felt informative, relaxed, and genuinely helpful, and it ultimately helped us find the perfect hot tub for our family. But the support didn't stop after the purchase. Liam helped us think through the best location on our deck for installation, worked through the delivery logistics quickly and smoothly, and has continued to be available afterward to answer questions. As first-time hot tub owners, we had plenty--everything from chemicals and temperature settings to water balance and general maintenance. Liam has been incredibly responsive and helpful through all of it. We've now had the hot tub for about a month and our family absolutely loves it. Like I said, I've literally never written an online review before, but this experience deserved one. If you're looking for a hot tub and aren't sure where to start, Spa & Sauna Company has a great selection--and if you want someone knowledgeable who will guide you through the process without any pressure, ask for Liam.

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    Hot Spring Spas for sale in San Jose
    Hot Spring Spas for sale in San Jose
    Hot Tubs and Swim Spas in San Jose from The Spa and Sauna Co.
    Hot Tubs and Swim Spas in San Jose from The Spa and Sauna Co.
    The Spa and Sauna  - San Jose

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    Johnson Garden Center

    Johnson Garden Center

    4.3
    (83 reviews)
    1.6 mi
    $$

    Johnson Garden Center -- nobody does it better…read more Their replacement 10 gallon Photinia is an inspiration to my OG hedge row. Beautiful quality, incredibly healthy, already nearly taller than the established shrubs, and very reasonably priced at $129. They helped load it, answered questions, and made the whole process easy. All I have left to do is widen the hole I already dug. You can see a dip in the existing row from an earlier Photinia replacement several years ago from Costco. Love Costco but sometimes you don't want to wait. Thanks Chris!

    The selection at Johnson's is vast. The problem is if you don't know what you're looking for or…read moreneed some advice, the employees seem to avoid offering customer service unless they already know you. I spoke with a friend about our experiences at Johnson's, and we both agreed, it feels like walking into an old western saloon where everyone knows "you ain't from around these parts!" I was looking to buy a magnolia, but wanted to know what the differences were, which is better for our environment, so I approached an employee who tried to avoid eye contact with me until he could do it no longer. He started stammering when I asked if he knew anything about the trees I had considered contenders. He fumbled with his walky-talky to try to find someone else to help me, but spotted (who I found out later was the manager) watering plants in the vicinity. He asked her if she could help and she replied rudely with "WHAT?" as she clearly saw me (the customer) asking a question. He stammered nervously and she followed up with "What do you want?" I jumped in and asked my questions about which is best and she said, "They're all pretty much the same." I asked if any were better for our climate/environment and she said with an attitude, "We don't sell anything that doesn't grow around here." She then curtly turned away and went on with watering the plants. I did not feel copacetic with her "customer service," so I bought my tree and decided not to go back. I would rather go to an establishment with less selection, but better service. Also, the prices are on the higher side for some things, but reasonable for others, it just depends on what it is. Either way, Home Depot works for me from now on, and if they don't have what I want, I'll research somewhere other than Johnson's. It's a shame, too, because the place is like walking through a botanical garden, only the vibe given by the staff is that "it ain't big enough for the both of us!"

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    Joseph's Coat Climbing Roses
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    Dianthus and Talavera Pot

    Poolyard & Spa Outlet - hottubandpool - Updated August 2026

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