This place is just too expensive. I have insurance, but they don't cover anything. I usually walk…read moreout and spend about $600. The people are friendly, although I'm usually waiting while they're talking to friends or family on the phone.

I had to schedule an emergency appointment and they were the only ones to accommodate me the same…read moreday. The receptionists are so kind and always have a smile on. Dr. Kelly was phenomenal. He made sure I left feeling better. Highly recommend!!

Dr Chen is far by the best patient eye doctor I have seen in years. Staff are fun and friendly.read more

I was the 4th person in line at the vision center. My frame broke and i was replacing them. The…read moreother customers ahead of me, paid for their services and went on their way. When i was called to pay for my frames, the lady said "Do you need time to go the ATM and get money to pay for your frames".... I did not hear her ask the others the same thing! Why would she have the impression that I did not have money!! I had barely reached the counter when she said that!! Common sense - whatever means she was expecting me to use at the ATM would most certainly be used at their offices!!! Ignorant!!!

Every visit I've had with this location has been pleasant. Myself and my two daughters all have…read morereceived exams and glasses from them. The staff is always welcoming and kind. Imani has such a gentle and calm demeanor and she's so knowledgeable about the products and processes she always helps smooth out any hiccups in the process especially helping me understand insurance coverage. Cody has came to the rescue a bunch of times when I need customizations on my meta glasses or a simple tightening and adjusting of our frames.

This is literally the most amazing location with the most amazing staff. Everyone is always so…read morefriendly and personable and do anything they can to assist you. I will drive out of my way for this location every single time!

This place never disappoints me with their wonderful attitude and great customer service. I…read moresometimes feel like I'm a difficult customer, but they never give up until I am fully satisfied with my glasses and my fit.

Just wanted to write a quick review on this place. I have seen Dr Julie Poteet in the past and she…read moreis amazing. She also specializes in Macular Degeneration which should always be a concern for anyone. She can talk to you about preventative means. I have also seen Dr Brian Mays giving that I wasnt able to get a rushed appt with Julie (poor planning on my part). That being said Dr Mays was thorough and awesome. Good to know there are two phenomenal Optometrists over at MyEyeDr in Cedercrest Acworth. Highly recommend both of them.

My daughter is a patient here and buys her eye glasses here…read more I have a pair of Maui Jim sunglasses and my grandson twisted the arms of them apart!! So my daughter recommend I take them here to see if they could fix them- so I did! I left them on the condition "we may not be able to fix this" but I knew they would be more successful than me!! Less than 30 minutes later they called me and said they were ready!! Yay!! They were so helpful and pleasant! I would definitely go here if lived in the area!!

UPDATE: I've been coming to this eye doctor for over six years and have always been generally…read moresatisfied with the care. The staff on the glasses side even know my daughter and me by name -- that's how long we've been patients here. Unfortunately, my recent experiences have been extremely disappointing. At my last visit with my 3-year-old, I arrived at 9:40 AM and wasn't finished until after 11:30 -- nearly two hours of waiting. I understand that delays can happen, but this level of disorganization, especially when caring for a young child, is unacceptable. When I came back for my own appointment, I waited over 30 minutes in the lobby before even being seen. I always arrive on time or early and schedule the earliest appointments possible to avoid long waits, but that clearly didn't help this time. It's very disheartening, because over the years I've purchased at least five pairs of glasses, two pairs of sunglasses, and two pairs of glasses for my daughter. I even planned to get another pair this month. Sadly, after these last two experiences, I've lost confidence in the practice. My family and I will be taking our business elsewhere, and my mother -- who was planning to start coming here -- has now decided not to. I truly hope the office takes this feedback seriously. Loyal patients deserve better communication, organization, and respect for their time.

Always nice and efficient. Pleasant staff and doctors. My go to eye doctor for several years now!read more

Terrible experience! They nickel and dime you from start to finish. America's best for the win!!!!…read moreI would give 0 stars if it was an option.

If I could give Zeena Optical 10 stars, they would definitely deserve it. This was one of the best…read moreexperiences I have ever had at the eye doctor. It has been several years since I have made a vision visit because I felt unheard and overcharged, so I made the old frames and eyes work with what they had at that time. Zeena Optical is NOT that experience. The feeling of warmth and home is what you get the moment you walk inside. The beautiful eyewear display cases beckons you to try a pair or two on. Their frames were all fairly priced. Once you get to the back, the state of the art technology was top tier. I was jaw dropped by the ease and care of the technician guiding me through the process. After the pre eye screening tests, I was ushered into a beautiful little private office exam room where elegantly placed decor and equipment married together in perfect and tasteful style. When Dr. "A" as she is affectionately called, walked into the room, I knew this would be my forever eye place. Dr. A is not only thorough and proficient, but also she is kind and personable. She is very easy to talk to and the most important thing is that she listens. I felt so seen and heard by her. She is simply in a word fantastic. The icing on the cake is that you get a great eye exam and you don't feel as if you have been robbed just trying to see properly. I highly recommend Zeena Optical. 10/10

My first visit here was absolutely wonderful. The workers were incredibly friendly! I had searched…read morefor places to get prescription glasses, and most had terrible reviews, except for this place. I noticed their excellent reviews and called for an appointment. The lady I spoke to on the phone was incredibly nice and friendly. I came in at my scheduled time, and to my amazement, all the workers there were exceptionally friendly. The entire exam and selecting my glasses took no more than an hour. It's the best place, and I highly recommend it!

I love Warby Parker. But there are no Warby Parker stores where I live. I have ordered eyeglasses…read moreonline but there is something to be said about trying on the glasses in person to make sure they fit well. So, when I was in ATL visiting family, I made sure to stop by a Warby Parker store to try on the glasses I had been eyeing for months on their website. I ended up going to this store and I am glad that I did. Both of the store associates who helped me were wonderful. I am really happy with my purchases.

The right side screw keeps loosening up and finally fell out... well, when it first started I went…read morein and I asked them for a spare screw... oh, they gave me one... but it didn't fit... now I have to find one... the kit I got at CVS didn't have the right size... and I have to drive to the store to get another one... I called the 888 number... can't mail one...

I highly recommend Dr. Ambareen Mohamed. She is fantastic. The technician was also quite dedicated…read more The office decor is basic but the items are cleaned often and with care and the skill of the employees is very high. Dr Mohamed was so thorough and not rushed. Great demeanor and I could not be more happy with the quality of the exam and tests and her recommendations. I looked at frames and the employees checked in with me a few times even though they were busy with a full store and didn't high pressure me but I knew they were there if needed. I do think I'll end up going somewhere with more high tech frames lightweight materials and hinges - the high end frames they had were more heavy and had traditional hinges and prominent designer logos on them which I try to avoid, but they do have a ton of choices. I liked Dr Ambareen Mohamed enough to go to her every year even if I have to get my frames somewhere else. On my insurance the practice is listed as Avenue but it's inside this LensCrafters.

Be careful if you are offered a monthly payment offer. I did not find out the full price of two…read morepairs of glasses, which was over $1800, until after the papers were signed and they had taken the first payment of $77 out of my account. There was no explanation or breakdown of what each pair cost or of ways to save on the cost. When I finally saw the cost, I declined the glasses and the payment of $77 was refunded. So, remember to ask to see the amount of the contract and to see what you are paying for before you sign anything. I felt it was unprofessional and wondered if this is a procedure to sell the highest priced products. By simply telling customers that it's only $77 a month, which would have taken nearly two years to pay off, it sounds like a bargain but it's not. I felt scammed in a way.

Given the current state of healthcare, this place isn't bad, though it's not outstanding…read more The not-so-good: wait times. I had a 10:20 appointment, and I saw the doctor about 11:20. To be fair, the tech came and got me about 10:45 and did the initial scans; after that, I got put back out in the waiting room again and called back in for the doctor. I was with the doctor for about 6 minutes total. She was good, professional, and clear, but boy, did things happen fast. She did give me time for questions, but everything was happening so fast I couldn't think and then had several more after I left. The checkout lady, Mary, was very kind and helpful; she got me an appointment quickly and easily. Walking in was confusing; the check-in kiosks are around the corner from the entrance, with no clear signage, so I didn't have anywhere to go until I wandered around and check in via QR code. Not the best experience, but like I mentioned, options are pretty limited for healthcare these days. These guys were able to see me within a week, and, end of the day, I was satisfied with my care. Plenty of parking, easy entrance, clear signage to find the office (it's in a medical building with numerous other offices).

I have never had to wait so long!!!!! They dilated my eyes and put me in a waiting room for what…read morefelt like hours!! Absolutely ridiculous!! I will be finding a new eye care provider.