First time patient turned forever patient. Such a wonderful and welcoming experience at Downtown…read moreEyes. The staff were friendly and provided prompt service which is alway amazing especially when you're in a time crunch. The optometrist took extra time to get to know me and learn about my life which was very refreshing. The selection of frames and sunglasses are spot on in terms of variety. Well maintained and trendy office, plus they have snacks! LOL. Very happy with this visit and will return for future appointments. P.S. it's customer appreciation week or month. I don't know any other place (other than Downtown Eyes) that appreciates their customers or patients with goodie bags with wine and chocolate!

Wow!!! What an amazing place with incredible selection of glasses to choose from. Robert, the…read moreoptician is fantastic and knows his stuff. Coming from the industry myself it was nice to have someone explain the type of lenses needed and not upsell unnecessary upgrades. I found it refreshing to be treated like a patient and not a sale. I highly recommend them! Customer service is top notch.

I had a great experience at Pearle Vision in Maple Grove and I'm really happy with my new glasses…read more I brought in a prescription from another eye doctor I've been seeing for years, and they made the whole ordering process seamless. The staff was very friendly and patient with me AND with my two year old running around in their play area! Even though the store was busy at the time, they went out of their way to show me and give me their opinion on a wide selection of frames, without making me feel rushed. I was paired with a staff member with a similar prescription (the store manager, Odessa) which turned out to be very helpful in selecting frames as well as lens options that best suited that prescription. We had narrowed it down to two frames, and when I couldn't decide between them, she offered to take pictures of me with both so that I could see them from different angles. A small thing, but another example of their attentiveness and above-and-beyond service. My glasses arrived very quickly and exactly as expected, and I received the same great service when I picked them up and had them fitted. I would definitely go back!

Excessive fees...this office charges extra fees for services are typically included by others. For…read moreexample, they recommend that you have your eyes dilated, but its an extra charge. They also recommend that you get the drops to reverse the dilation, but that is also an additional fee. If you are new to wearing contact lenses, you must take a $129 "class", to learn how to put them on and take them out, typically included elsewhere with exam and purchase of contacts. Mind you, you still need to pay for the actual contacts. To avoid that fee, I asked for her prescription to take elsewhere, and they wouldn't do it. I recommend when booking your appointment to ask about extra charges associated with your appointment.

My family has used Pearle Vision for several years. They helped my son with contacts and my…read moreglasses. They were efficient and helpful. The glass selection is fairly large and it's a great way to use HSA funds. They are also very close so getting service is easy without a long drive.

We just purchased glasses for the two of us. The exam was good but the there was no glass fittings…read more We were handed our glasses, tried them on and sent on our way. My wife will be going to another eye glass place to get them properly fitted. This is our second time there and will not be back.

Helpful staff! Clean bright store! Colorful fun frames!…read moreGreat prices. Got my glasses in under a week. Score!

Great experience. Scheduled an eye exam appointment same day. Very easy process. The whole team…read morethere is wonderful and very helpful. The eye exam was a great experience as well. Dr. Carly Szafranski was great! She explained everything she was doing and educated me along the way! Had some long lasting dilation issues in my left eye 24hours after my appointment so I called them. Customer service was great and they contacted Dr. Carly directly and she called me with 10 minutes if the original call. She let me know it was normal and made a note in my chart to prevent it from happening again. Very impressed. Will be back.

Dr. Moline is wonderful! He always patiently answers questions and is a wealth of knowledge. I have…read morebeen seeing him for a long time-trust me when I say you won't be disappointed.

I was badly in need of an eye exam and I got one scheduled with Dr. Derek Moline. It was the most…read morepleasant eye exam I've ever experienced. Dr. Moline was funny and friendly and I learned so much while talking with him. Truly, the appointment was a delight. Afterward, I picked out a pair of eyeglasses in the shop and I should receive them in about a week. So glad I gave this office a try. I highly recommend them if you're looking for an eye exam.

Martin eye care is very expensive! - with no warning about extra charges…read more Throughout my visit there was no explanation about what they are doing or testing or looking for. Very strange and unprofessional. The staff there does not seem very educated or knowledgeable. Won't be returning.

I had an eye exam and bought prescription frames…read more The prescription frame selection I wish was a larger collection and more designers. Did have Betsy Johnson and Kate Spade frames and others. The technician was great! Very authentic and knowledgeable. During my visit with Dr, I felt like he explained everything well and made sure he address any questions or concerns I had. The environment was clean.

Great service by all but a special call-out to Mikala who handles the eye glasses part…read more I selected frames that were not a good fit for me (my doing). I was afraid I was stuck with them. I called and spoke with Mikala and she went way out her way to get me into the correct frames and lenses. I simply cannot thank her enough for making this a very positive experience!

Was able to get in for an eye appointment within a month, with no insurance, this optometrist…read moreoffers reasonable Eye exams. Quick and easy appointment, friendly optometrist... And a very fast selection of eyewear.

Great customer service!! They changed out a pair of frames for me that were causing eye strain…read more No questions asked. No hesitation. At no cost. Granville is the best!! Great dry sense of humor too!

So grateful for the extra mile that Dr. Granville and his team go! I've been a satisfied patient…read morefor years. Highly recommend!