I had an exam with dr.sheffer and she was very thorough and insightful! The technician i saw prior…read moreto the doctor was wonderful and very nice. Everyone from front desk to optical made me feel very welcome!

I've been a patient of Northwest Eye since I was in grade school & I've seen several doctors at…read moreNorthwest Eye throughout the years. *Shout out to Dr. Stensrud (now retired), Dr Berestka, Dr Sinclair, Dr Ramsey, Dr Peterson, Dr Sheffer, Dr Hamann!* I've always felt that I had received quality care with each doctor & each exam. I trust Northwest Eye for my eyecare & I'll be a lifelong patient. Thank you to all Northwest Eye doctors & staff for all your excellent care!

If I was rating just Dr. Dockter then he'd get 5/5 stars! He's awesome and really great with our…read moreson. Unfortunately, the experience overall at Southwest Eye Care is really hampered by the fact that Cathy - at the front - is very rude and condescending to customers. We went to pick up my son's glasses today and when he tried them on he expressed that it was blurry. While I was trying to ask him some questions about what he was seeing Cathy interrupted and accused me of coaching him towards believing they were blurry. She then proceeded to tell me son he'll just have to wear them awhile to get used to the new frames, so I asked her if the frames impact how he sees through the lens? To which she replied no. I then compared his current glasses to the "new" ones and showed her how very different the lenses were. She took them in back for awhile and came back out to say they were made wrong. No apology. No acknowledgement that it's not mine or my son's fault that the lens was blurry for him. The other lady in the front was kind and offered to put a rush on the replacement, to which Cathy replied that my son didn't need a rush because he "likes his old glasses just fine." Excuse me? If he likes them just fine then why are we going through this headache for a replacement? Why are you telling him he can't have his new glasses rushed after YOU made a mistake? This isn't our first run in with having to deal with her attitude or condescending comments to our family so I can only assume she does it to others. Now we're left to wrestle with whether we abandon Dr. Dockter to find a business that treats its customers better, or stick it out and hope we can actually get the glasses my son needs without too much hassle.

I would say this was one of the most awkward and off-putting doctor experiences I have ever had…read more From the get go, I was made to feel unsupported when I asked about the HIPPA. From there I was put in a room with an assistant who asked me if I had had "my" flu shot! What the heck does THAT mean to the eye doctor?... and it sure seems like an offense to their precious HIPPA. Dr. Dockter could use a little "bedside manner".... not real "user friendly" at all. At the end of my appointment I asked to have my pupil measurement and was referred to the gal behind the reception desk. I received a bill for $35 after my insurance which should have covered 100%. I thought perhaps it was for the pupil measurement, which I would have questioned. However, it was for a notation regarding "possible cataracts" which was not mentioned to me by the Dr., but was noted in my chart for "possible future documentation in case I would need surgery". WHAT? I asked that it be removed because if I needed surgery they would surely do another exam. What absolute rubbish!

The Chu Vision team continues to impress me. Each experience I have here is better than the last…read more Dr Ralph Chu is extremely knowledgeable and spends extra time on patient education . His team of optometrists are responsive and intelligent. I feel safe in their care in addition to feeling like I am treated as an individual. If you want to have a team that cares for YOU and not just your condition. Go here!

Outstanding!!!! I have never experienced any organization with better customer service. Every…read moredetail of my experience was enhanced due to the detail of staff support and professionalism. I had my surgery and the difference in my vision is night & day. I had no idea how dull and blurry my world had become pre surgery. Now I feel like I'm seeing as I did when I was a teenager! Amazing place! I highly recommend it!

Restored my faith that medical service could be done with such a professional manner…read more Hats off to entire office. Met several in my lasik surgery. All were friendly and kind.

This place continually charged and ovecharged me and staff was demeaning. Instead of a free…read moreconsultation i was charges $950! Then the scheduler scoffed and asked if I thought it was free and didnt someone tell me the cost when I booked. Went back for "free scans" and asked for a Patient Advocate as no one seemed able to explain things such as vision correction. Was told a Dr could meet w me after scans - he was good but when met w "schedular" she told me I was billed for Dr Appt! Going to ask for refund

Excellent eye care!…read more The frames are pretty expensive but very high quality. The doctor and service is impeccable! Definitely worth the drive & cost. Take my HSA money!

I just went to iCare for the first time but so far they've been great. They're patient, willing to…read moreanswer questions, and communicative. I especially appreciate their willingness to answer questions and do so in what seems to be a very honest way. The building is pretty and parking is easy nearby. Price is comparable to many other places but I left there feeling far more confident in my checkup than I have with other places. I'd recommend this place to both people who live nearby and who'd come from far!

So happy to have found my new local optometrist. Super easy online scheduling which I love. Very…read morefriendly staff. Super clean and modern office. Great glasses selection! Highly recommend.

Having worn glasses and contacts for almost my entire life, I've been to a lot of eye clinics…read more.. Look + See is definitely one of the best clinics I've encountered so far. The staff are very friendly and knowledgeable. I feel confident I'm getting the best care for my eyes! I see Dr. VanMeter for my regular eye exams. She takes the time to listen to me and makes sure I'm happy with my prescription. She always manages to dig up some samples for me, despite my not-too-common prescription. The exam rooms are spotless. It's a nice, quiet setting that's perfect for folks who experience appointment anxiety. This past year was my first time ordering glasses from the store, and I'd definitely order again. The staff were extremely helpful with my indecisiveness about the frames. They had great suggestions, and I ended up with a pair I love. I initially had some issues with the fit, and they encouraged me to return as many times as necessary to ensure I was comfortable with them. Their selection of frames are on the expensive side, but they seem to be worth the price. Things to note: There's a parking garage in the same building. You can access it through the alley to the left of the clinic. They have convenient online scheduling. They also offer an online contact ordering system, but it's a little confusing to use. I typically ask staff to order my contacts for me after my appointments.

Dr Colby has been my eye doctor for decades now. This clinic has been top notch since it opened…read more I've never had a single complaint about this place. Even in times of emergency, they fit us in and truly care for our wellbeing. I have no plans of ever looking for a different clinic.

From Kansas City but Was in Minnesota this week for business. Realized waking up on Tuesday morning…read moreI had forgotten my contacts at home. After an all day training and major headache and a lot of traffic, I was frantically calling different eye doctors I googled in the area. When I called Eye West they were extremely helpful, kind and understanding on the phone. My fear was I either wasn't going to make it with traffic or walk in right when they were closing which is exactly what happened. Despite walking in 3 minutes before closing time, the kind and helpful attitude remained. They worked with me to find some sample contacts that matched my prescription. True life savers that week!! Thank you so much! Highly recommend Eye West if this is any indication of how they treat people!

I HIGHLY recommend North Suburban Eye!! 10 years ago, Dr. Lobanoff completed a procedure called…read moreICL and Lasix for me. It was far and away the best decision I had ever made and best money I ever spent. My eyesight was so bad, I couldn't find the broadside of a barn with 2 hands and a flashlight. Dr. Lobanoff was the best and only eye surgeon who would help me. I can now see without my coke bottle glasses/contacts. I literally wake up every morning and thank God for my eyesight. I follow up every year for my annual exam. Dr. Axelson and Dr. Kahil are both great as well. All of the staff are very friendly and helpful. If you need an eye doctor, North Suburban is the best!

I've been coming to see Dr. Hammond for my severe dry eyes for over 10 years. He came up with a…read moreplan to help me. For the first time in decades, my eyes don't feel like sandpaper with red eyelids. Thank you so much Dr. Hammond