3.14.25 I recently…read morehad my annual eye exam at my optometrist's office; however, the eyewear is always so expensive. My friend told me that she purchases her eyewear from Costco and it is very affordable. I decided to come take a look and to my surprise it is very cost-effective compared to the optometrist's office. I came on a Friday evening and surprisingly it was sparse. Baby Jane was very warm and personable. She was very patient and answered all my questions, which I had quite a handful. My optometrist prescribed me with occupational progressive lens. Baby Jane explained the type of lenses that Costco provides and gave me a breakdown of the pricing. I also needed a second pair of glasses for nighttime driving. She informed me that there was a promotion that if I purchased two pairs, I could get $50 off. She helped me find pairs that were suitable for my slender face. I learned that each pair of eyewear has the size on it. That was something new and will be helpful to know when I make purchases in the future. Despite the bad reviews that I read online, I was very pleased with the prompt and friendly service that I received today. I will definitely be making purchases here in the future assuming that I am happy with my new progressive glasses.

Both my husband and I scheduled eye exams at different dates. Unlike Visionworks, we both had…read moreactual Optometrist doing our exams. Both took their time with the exams, and told us the condition of our eyes, and spent time answering AND asking questions. We both had wonderful experiences at Dr. Jan's Eye Care Center.

Dr.Jan really takes his time to hear you and find solutions that best fit you! Very friendly and…read morewarm too. Would def go again and I've recommended Dr.Jan to all of my family!

I made an appointment and filled out the paper for my insurance before arriving including uploading…read moremy insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance.

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye…read moredoctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful.

I had to schedule an eye exam to renew my Maryland driver's license. I scheduled my eye exam via…read moretheir online portal. I was phoned two days prior to my scheduled eye exam to confirm the appointment, and verification of my health insurance. Unfortunately, I do not have Vision insurance through my employer. I opted to have the Routine Fundus Photography for an additional thirty dollars. The Optometrist: Dr. Melissa Gidlund provides excellent customer service. She answered all of my questions. My Maryland Vision Certification was filled out without an issue. I look forward to seeing Dr. Gidlund again in the near future.

First time at this practice but I was very impressed. Staff were all very friendly and helpful,…read moredoctor was kind and knowledgeable, and the office took covid safety seriously.

1 hour before my appointment I received a text stating that the appointment was moved up to 10…read moreminutes earlier than the original appointment. When I called to let them know we were running a little late. They said that it was "too late" and the doctor needed to take their break. They also informed me that my entire appointment was taken "off of the books" days ago because I didn't "confirm" with earlier texts. If I was taken off the"off the books" why would I get that text message an hour before my original appointment telling me it was moved up 10 minutes?! The one star is kind considering there was no service at all to rate and the phone conversations were unprofessional, defensive and frankly rude. The good news is...the doctor did get their break and THAT is apparently what matters most.

Dr. Ma is amazing. She is thoughtful and will give you a good evaluation. She also speaks to…read morepatients with respect and integrity. The general manager however (along with other staff members) didn't offer honest or healthy engagement. The girl who was to assist me in getting glasses did not know what she was doing. She couldn't offer a real price on a 90.00 pair of glasses with what I would need. She said they would be like 800.00. She wouldn't tell me her name and talked defensively and in circles. It was wild and weird. I called to get information on my rx. The general manager (name starts with a "C") refused to provide it because I wasn't purchasing glasses from them. In fairness, there is at least one guy who does well with people. I found the rest of the "team" unprofessional, unpleasant, and completely disengaged from the process. I don't understand why any of them are in any aspect of healthcare given that they don't actually care.

I have worn glasses for over 4 decades and have seen multiple providers. I wanted this to be "my…read moreplace". The location was perfect and I was happy to support a minority owned business. The appointment process and check in was timely and easy. I felt from my first interaction with Dr. Stanchel, she was cold and off putting. It could have been a bad day for her but she never warmed up and made me feel cared for. I knew I would not return when she was untruthful with me. When she provided me with an updated prescription for my glasses and I asked her for my pupillary distance measurement because I order lots of glasses online and that is required. She told me she couldn't give it to me?? I was unsure why as it is needed to order any pair of glasses. It felt like the problem was I wasn't ordering her IMO over priced frames so instead of saying that, she said she didn't have it. Well how about get it? I have had multiple providers give me that information whether I was ordering glasses from them or not. If I had been ordering glasses with her that day how would that have happened without my PD and where would she get it from? I cannot support dishonesty.

I'm new to the eye glass world. It's only recently that I felt I needed an eye exam. Based on…read morereviews I went to Dr. Stanchel. Setting an appt online was easy & straightforward. From the get go, I was immediately greeted upon walking in, no more than a 5 min wait to sign paperwork, & then we immediately got started. Being a novice, I was questioning everything and Dr. Stanchel had all the patience. The facility is clean and all the equipment seemed top-notch. The exam was thorough...a lot more so than I anticipated but I appreciated it. Nice frames to choose from and about a week for the glasses to come in. More expensive than I anticipated but I didn't have a good reference to work from. Even still, based off the experience, I'll be back. In fact, my husband needs an exam so we'll get around to that eventually w/ Dr. Stanchel. Only thing that would be nice is if we have the option to choose an appt online for the eye glass pickup.

As a mother of four, the struggle is real when it comes to finding places that make you feel…read morecomfortable enough to trust that they will take care of your family. I have a daughter who has Strabismus (condition where your eyes cross without proper eyewear), so finding eyewear that allows her to feel confident and beautiful is always a challenge I dread every year. The lady who has taken care of us for years, moved away, so we had to find a new spot. We went to My Eye Dr in Columbia where we encountered a very friendly front desk. She then had Dr. Cathell who was just really sweet and made her feel at ease. Afterwards she met with Ms. Cyndie who helped her find the perfect eyewear that fit her style and level of teenage glam she wanted and was looking for. We will be going back.

I'm pretty turned off from chain Optometrists now after dealing with this one. Specifically Mr…read more Ebraheem. I feel like they rush your eye measurements, and then pressure you into picking "the one that looks best" after you're clearly struggling to see either options. Just trying to get to the next patient. Then when I had to do a reexamination after my new power was just awful, they wanted to charge me for trying to see another doctor instead of the same one. I explained why I would rather have someone else, but it "would not count as a reexamination." So I went with him.. they called me several times trying to "remind" me to come in early. I figured I was the last patient and they probably wanted me to get there early so they could wrap things up.. which already made me feel this would be rushed. Again. (They want you to come in 15 mins early, no matter what, but the the amount of "confirmation" calls I got, emphasizing it, was surprising). I arrived early and there I overheard the doctor checking to see if the last patient, me, arrived (this was 20 mins before my scheduled appointment). So my feelings were correct. Finally, the doctor saw me and when I explained he immediately became defensive, and basically blamed me for the wrong power. After I explained that my old (2 glasses ago) glasses are clearer than the power he gave, he left the room with my old glasses, came back and said "okay I have your new power." I asked what did he do, he said he's using my old glasses as the power because "if it works for you why bother change it?" No rechecking or retesting. Just giving up, giving me my old power and quickly rushing to leave. I'll just have to deal with it for now. But I will not be returning to MyEyeDr again, anywhere. I need to find a proper optometrist next time. If you need simple vision corrections, maybe this will work for you. But if you need someone who will spend time with you, to make sure you get as close to correct as possible, these guys are not the place to go to.

I like visiting different Costcos in the area. As of today, this one is my favorite location…read more They have the best parking layout. However let me add that i did come here at 5pm on a weekday. They have a different layout then Gaithersburg location . I went to the food court first lol. I got a chicken bake... its alright.. but that coffee freeze drink ...mannnnnn don't drink that fast!! In my fam, we are mostly seafood eaters and they have it all. They had crabs, scallops, huge frozen shrimp and fresh fish. A little pricey but definitely good quality. It's not congested and customers here actually have social awareness. People actually know how to maneuver their carts with them and not ditch it miles back. The women's clothing are comfy. I got 2 Keith Harring (famous artist from 80-90s) lounge sets. They have better selection of items here. The lines move pretty fast. Ill come here if I'm in the area

Honestly for how amazing Costco is - this is the worst Costco. Constantly crowded the rudest people…read morework here. I've been yelled at by so many of the door greeters it's almost comical for things I do at every other Costco. For example going to the rest room before a shopping trip. They told me I couldn't go it. And when the return line was long they wouldn't let me in the store with the items. Some stores use a sticker system. Anyway for a company I adore the people at this location are horrible - especially the ones who work the check in and check out.

I have been having quite the time when trying to get my eyes examined. I have popped into so many…read moreeye places to try and get myself a scheduled visit. Most times I set up an appointment, show up, and then told that my insurance is not taken. I decided to do it differently this time. I stopped into the store and asked if my insurance was taken and if so would I be able to set up an appointment. The lady that was working did her due diligence when checking if they took my insurance. I sat there for several minutes as she tapped away on her tablet, searching every way possible. In the end, after all her help, she wasn't able to take my insurance. (They actually probably could, but each place runs my insurance incorrectly and expect me to pay out of pocket and do the work to be repaid, that's not how insurance works, but I digress).

Miss Suzannea was so kind so informative and ,very helpful ill be getting my eye care from them now…read moreI went to the one in Columbia mall she is the main reason ill be back best employe ever,thank you so much

Not going to lie, a ways back, I came to this Visionworks with a pair of Balenciaga sunglasses for…read moreprescription & never got them back. I was heated, especially at the Ho hum, oh well, customer service response. I walked in begrudgingly today for my daughter, who's been experiencing migraines & I'm glad I did. There's a new General Manager named: Latisha, who was really personable, friendly, and good to my family and I. We met with our Optometrist virtually, Dr. April Wellons was also very friendly, thorough, and attentive. Initially, I was concerned about the virtual appointment but all of that was eased relatively quickly, and as long as this new regime is in place, I think I can safely say, I'll be returning as a patient.

We went into Visionworks to see if they could adjust our…read moresunglasses. On duty was a young gentleman named Marcus. He was amazing. He was so pleasant and willing to help. He analyzed our glasses and said that he could improve the fit but with no guarantees. In a matter of minutes he adjusted the glasses and they fit perfectly. We were so happy that we decided to take all of our future eyeglass needs to this Visionworks. Thank you Marcus. Your can-do attitude was refreshing.