I made an appointment and filled out the paper for my insurance before arriving including uploading my insurance card. Two front desk employees acknowledged that they received my vision insurance card. Rather than tell me before I arrived or even after I arrived, I was told after waiting to be seen by the Dr that they didn't take my insurance. I could have been notified before I took an hour off work and driving time that my insurance wasn't accepted. I asked why my paperwork wasn't reviewed when received and was told that they do review it. I don't have any time off to waste like this and finally got upset enough to write this review. They should have reviewed my paperwork before I arrived so I could cancel the appointment. It did seem, based on statements made, that I could pay 100% out of pocket. Why in the world would I do this if I have good vision insurance? Just be honest and let me know as soon as possible that they don't take my insurance. read more

Loved working with Dr Dorsam and her staff. I had been searching for a replacement for my old eye doctor unsuccessfully for over a decade -- until I met Dr Dorsam. She is great with explaining things (if you are the kind of patient who wants to know the details !). And she took the time to understand the needs of my "middle-aged" eyes with a complicated prescription. I started with a pair of computer glasses, and intend to go back for a pair of driving glasses. From Susanna, who fitted my new glasses, to the young lady behind the reception desk, all were professional, welcoming, and helpful. read more

Honestly the BEST optometrist office. They are very thorough and address all of your issues and come to sound resolutions for your vision needs. Dr. Dorsam and her staff are gems. Very friendly and knowledgeable. This will be my eye doctor of choice for any eye exams going forward. read more

Look no further! You have found your eye doctor spot! Every member of the revolutionEYES team was professional, courteous, and efficient. I am always incredibly grateful when there is zero wait time to be seen. They have all of the updated equipment that will will help make sure your eyes are healthy and ensure you're fitted with the best possible vision wear. The experience was a breeze which I truly appreciate as it can be difficult to fit appointments in during a busy week! Go to revolutionEYES. You won't regret it. read more

basic details - overpriced, poor customer service, lied to about their purchase policy, I will not go back, I advise everyone not to go I chose this place out of convenience to purchase a new pair of glasses. I already had a prescription from a different office. The selection was rather limited and I felt like I had to fight for the attention of sales people even though there were at least 3 employees in the front at all times and they weren't busy. The pair I purchased was overpriced, but again the convenience of the location is why I purchased them. I picked them up and they seemed to be fine. The staff tried to make some minor adjustments. I called the office the next day to explain to them that the glasses were causing me headaches and I was concerned the prescription wasn't correct as I have another pair matching the same prescription and I don't have any issues with that pair. I was told, over the phone, they were examined prior to giving them to me and they were correct. The employee told me because I didn't have my prescription through that office they couldn't do anything. I was then told I have one change in prescription covered with my purchase and I have one year from the purchase date to make the change; furthermore, I was told if I scheduled my next eye appointment with them the prescription would be guaranteed. I called to schedule the appointment, about seven months later, and was told I would need to pay full price for any changes to the prescription. I was told the change in prescription policy was not one year from the purchase date, rather it was three months from the purchase date. Since I was misinformed, I asked if there was anything they could do and was told no. Despite the fact that the glasses are useless to me as is, I canceled the appointment and will never go back. Don't go. Don't waste your time. Don't waste your money. read more

I wrote a review about two years ago, but felt the need to write another one based on my last two experiences. I've been seeing Dr. Generie the first 2-3 times and saw Dr. Dorsam the last time (month or so ago). They are obviously two different people, but both are extremely friendly and knowledgeable. Every time I visit revolutionEYES, the entire staff is very friendly and they will all go that extra mile to make sure you have all your questions answered. I have read some negative reviews with people saying that there are long wait times and the perception that all they care about is money/getting paid. The 4-5 times I've been there, I don't think I waited more than 10 minutes. Also, they are VERY transparent about insurance and pricing. They have even sat down with me to go over different scenarios/options on cost. In the midst of everything that's been going on these days with the corona virus, I know a lot of business are closed down. I wouldn't have been upset if this place was closed as well. I had a pair of glasses that were in really bad shape. 1) it's extremely old 2) i recently dropped it. I called to see if they were first open and to see if I could stop by to get it fixed. I felt like they could have turned me down due to the whole 'social distancing'. They could have also turned me down to force me to purchase a new pair of glasses. They could've not picked up my phone call or said they weren't seeing anyone during this time. It was none of that. They said to come on over. I was asked what car I would be coming in so they can come outside to pick up my glasses. I parked my car and Stephanie came out to get my glasses and within 5-7 minutes, she came out with what i thought were brand, new glasses. No charge. I can't thank Stephanie enough for doing this for me during a time like this. I've had headaches for the past couple days, having to wear my contacts all day and night. I was afraid no one was going to be open or I would've had to spend a couple hundred dollars for new glasses. I felt like the least I could do is write (update) a review about this experience in hopes to keep this place going strong. read more

Stop reading reviews for other optometrists, this is the one you need to go see! I was coming home from a trip to Florida and my eye was killing me. We called and Dr. Loan Dorsam answered and immediately showed concern for my issue. We weren't going to make it before they closed (due to a large snowstorm) and she offered to stay late, how awesome is that!? In the exam she immediately figured out what my problem and genuinely cared about showing me what was wrong, how she knew, and what we were going to do to fix it. She is not only one of the nicest, happiest people I've ever met, but she genuinely cared and had concern for my issue. You don't just walk in to any office and get this kind of care. Dr. Dorsam is the best, and I hope anyone reading this chooses her and RevolutionEYES! read more

The person who performed my eye tests was great and very personable. Dr. Dorsam was fantastic- extremely knowledgeable and very nice. She took a lot of time to talk to me. The only reason I am not rating 5 stars is the person who discussed my eye glass options with me wasn't as personable- she was OK. I'm going back to Dr. Dorsam! read more

This feels like a weird thing to say but that was the most pleasant eye exam I've ever had! I had a scheduled appointment at 11, came in and was immediately brought back. Had a few eye measurements taken then moved to another room where Dr. Dorsam came in soon after. She's so energetic and nice. She was super detailed and not in a rush at all. She brought up my eye images and explained everything as she went along. She spent as much time with me as needed and answered all my curious questions. I will definitely be back (and not just because I have a follow up appointment). Definitely recommend this place! Awesome people from the front office to the doctors! read more

My wife and I had our first appointments here today and it was such an amazing experience! Dr. Dorsam was the most informative eye doctor I've ever been to and was so thorough in explaining everything to us. I have suffered from dry, red eyes for years and she is the first doctor who has told me about what might be causing it and how I can work to treat it with more than just drops. My wife and I were in the room together and when she was looking at our eyes through the microscope she let us each look at the other's eyes and explained what we were looking at ... it felt like the most fun science class I've ever been in. All three of us were even crying laughing at one point ... she's so personable, friendly, knowledgable, patient, and thorough. The woman who checked us in and did the preliminary tests was super nice as well as the two women who helped my wife pick out a pair of frames. I can't say enough about how great an experience it was and I'm definitely going to continue seeing Dr. Dorsam in the years to come. read more

Definitely a clean office as well as super nice staff. Dr Dorsam is so friendly and loves to connect with you on a personal level - finds out your hobbies and best solutions for your eyes. I will say - they do not have a lot of options for glasses, and most are very high priced - so be prepared to spend some money on a pair of glasses. I would suggest having some budget glasses for those who are not high spenders! read more

They did an ok job. I went in to have my eyes checked since I hadn't had my glasses adjusted for over 12 years. The doctor did a pretty good examination, and I felt she got it pretty close, but not perfect. Who is to say what perfect would be. For me, no headaches from eye strain would be perfect. They did tell me that they would need to dilate my pupils, so I asked someone to take off work and drive me. Much to my surprise, they didn't dilate my my eyes. I felt bad for the person who took off to take me. I did buy a new pair of glasses from them, and they fit very well. The price was very reasonable. They did a good job with the cleanliness and COVID-19 awareness. I felt comfortable the whole time. read more

If i could give no stars I sure would! I made an appointment here because of the location and it looked super cute. The reviews were great too! Unfortunately it all went downhill from there. I made the appointment online and the call to confirm the date was a little off putting but I kept a good attitude! They needed to get my insurance info before they would confirm the appointment. I asked if i could call it back in shortly as I was headed into a meeting- Immediate NO- they needed to info then and there. No problem! I gave it over the phone and assumed we were good. Four days later I get a call at 5 o clock as I was driving home stating they couldn't find the insurance info in their system and they needed it now. I pulled over to give them the info again and they had a typo the first time but after holding for awhile she said she located it and again I thought we were good! Next day at 530 pm! I get another phone call from their office. To state that I would have a fee for my contact lens exam. As I always pay more for that I was like okay? That's fine. She went on to say was I prepared to pay the fee and went on for a bit more. At this point I was just turned off- I felt like I was being spoken down to and that they wanted to be sure I could afford to go here. Now here's the thing- who wouldn't go in wanting to do a special exam, order new contacts and glasses and not expect to pay??? I felt they were more concerned about money than customer service or even giving me a chance to get in the door and I cancelled the appointment. I have never ever dealt with such weird service and such a condescending manner. It was annoying and guess what- I would rather drive to my old eye dr and shell out those coins!!!! read more

A great place to get an exam and buy glasses! Both my husband and I have been going for years to see Dr. Dorsman, and we have no complaints.

Great team! They take their time to listen and assist, and have always been flexible with scheduling. Highly recommend! read more

Nice place to get your eye exam. The people in the front desk are very friendly. We had no problems with our doctor. The hours are just long enough for my parents to make appointments since they work all day. read more

Having come from out-of-state to Maryland for college and tasked with learning how to be an adult, I was on the hunt for an optometrist who was covered under EyeMed. The moment I saw the pun-ny title, I knew I had to make an appointment here (yeah okay I checked a few reviews first, but the pun was the biggest factor). I received a few reminders requesting confirmation of my appointment prior to the day of. I'm sure this is appreciated by many. From the second I walked in, everyone was incredibly nice and personable. I have never been to a business with nicer staff. It was actually a little startling, but I felt comfortable right away. Each person was also really gracious about explaining each part of my eye exam and why it was being done, which I appreciated a lot. Dr. Generie was fantastic. The office itself is small, but everything looks really new and modern. It's located in Ellicott City, extremely close to Columbia. Overall, if you're looking for a new optometrist, I'd h-eye-ly (sorry, I tried) recommend revolutionEYES. read more

The office is cute and clean and you do get good care. I saw doctor Generie who was very thorough. I was in for both an eye exam and contact lens/ frame fitting. The selection of designer frames is pretty extensive given the small size of the store and I ended up walking away with a $400 pair of Ted Bakers which I love ( I knew I wanted a flashy pair going in). They explained all excess fees with the exception of the pair of contact lenses they let me travel home in. Ive never in the past paid for those but here they are $100 or $50 per contact, which I thought was extreme. My insurance did take some of that off, but that is the reason for the four star rating. read more

This was the best optometrist I have ever been to and I have needed glasses for the last 30 years. Everyone here was very professional and kind and friendly. The doctors really took their time to explain everything and answer every question that I had. They also have a wonderful selection of frames. It's usually hard for me to find anything that I like. The angles of my face can be difficult to work with sometimes to find anything that looks flattering but I actually found two pairs and so I got them both. I cannot recommend this place highly enough. read more

Very slow service - appointment delayed over 45 minutes. They weren't honest about the delay either - I could have done other stuff and come back later. However the service was good and they did provide a discount on the frame I bought read more

As a new patient that has been to many different eye doctors over the decades, I can say that this was the most thorough exam I've ever had. Dr. Christina Generie was excellent. She took the time to explain the exam results and answer any questions about my eye health that I had. A very nice a professional person. The other staff were also very nice and pleasant. The optical store is small and had a limited selection. You can certainly find what you need and do one-stop shopping, but if you prefer designer frames and/or a large selection, you will not find it here. Pricing is on par with others, so no Costco pricing will be found. read more

Let's start from the beginning. You can either make an appointment by phone or on their website. The whole process is very quick. If there are any issues with your insurance, they call you to let you know right away and won't stop working on it until the problem is fixed. Everyone here is very friendly and easy to get along with. Dr. Dorsam makes it very easy to understand what tests she's doing, and why they are important to you. She also gave me some brilliant advice about lazy eyes that none of my previous doctors ever mentioned. Everything she said was straightforward and open, giving me plenty of options to think about without coming off as a pushy salesman. Another bonus, they have a line of frames specifically designed for Asians. This fits wonderfully around the nose, since most generic lines either pinch or slide down all the time. read more

Dr. Dorsum is one of my favorite doctors. She is so personable and she really knows about all sorts of things with eyes. She is excellent with my kids too. Her office is great at figuring out what our options are with insurance and getting the best deals with rebates. read more

This is my 2nd year getting my eye exam and supplies at revolutionEYES. I cannot say enough about Dr. Dorsam: she has a warm personality, is committed to the highest level of patient care & her staff are nice & professional. read more

Very thorough eye review, and great staff to work with. I really appreciated their suggestions, as well.

I am new to the area, and went in for an eye exam. The exam was very thorough, and the contact buying process was very easy! Everyone was super friendly and professional. I will definitely be a repeat customer! :) read more

I have been a customer for 1.5 years and have had a good experience on previous occasions. I showed up promptly at 2:00 for my 2:00 appointment and completed some paperwork. I then sat there for 20 minutes. No explanation - nothing. Middle of my workday. Time to find an Optometrist that respects people's time. read more

The team at revolutionEYES is great! I've had some recent changes to my vision that have required a lot of trial and error to find the right prescription. Dr. Dorsam has been wonderful with answering my questions and helping me find a solution, and the office staff is always pleasant and flexible. Highly recommend. read more

Had. A great experience at this office today. Was looking for a clinic as I haven't been to an eye doctor in years! Saw the great yelp reviews and they did not disappoint. Dr. Dorsam was very down to earth and great in explaining everything she was seeing. Bringing my kids down in a week for their check up! Highly recommend them! read more

I have been to several eye clinics in the area, and this is by far the best in my opinion. The staff is very respectable, eye glasses are reasonably priced, and my favorite: doctors take time to explain everything and answer all the questions in detail. read more

Wonderful experience. I found them based on reviews from google and I was not disappointed! The receptionist was very friendly and organized. It wasn't too busy and the Dr. went out of her way and gave me different brands of contacts to try on. She was also extremely informative on and explained everything to me. read more

I when in for a check up the doctor was really nice and very information, my glass were reasonably priced. I was informed of my glasses arrival via email. They of later hours which is great for me. read more

Don't be fooled by their friendly demeanor, 5 star reviews, or clean office. These clowns have no idea what they're doing. I told the optometrist that my vision declined and the "genius" gave me the same exact prescription that I already had and yes the optometrist knew what my current prescription is. They also tried to con me into buying hundreds of dollars of services that I did not need. They seem to be inexperienced or trying to trick people to get unnecessary procedures. Do yourself a favor and go somewhere else. What a waste of time and money. read more

I honestly thought my son was exaggerating and prob didn't need glasses. The doctor there was very patient and did EVERYTHING in her power to figure things out. Did I mention how patient she was? The appt was 1.5hrs but when it was all said and done....my son was farsighted with astigmatism in both eyes. No unnecessary tests. No gimmicks to get more of my money. Just good honest business! The front office staff was amazing! They are simply the sweetest. Not sure how "expensive" their frames are but with my insurance I made out pretty good. There was essentially no wait and we arrived for our appt and we received our glasses in 5days. Great experience! Would highly recommend! read more

I'm really happy with my experience at RevolutionEYES. All the staff members were nice and caring. Dr. Generie was very friendly and I felt at ease. It had been 10 years since my last eye exam and the whole experience was wonderful. I have really wide face and it's really hard for me to find a glasses that really fits me. But the young lady who helped me was very informative and found me a glasses that fit me well and also the style that I was looking for. (even though it turns out it's men's eyewear, I don't care. It fits perfectly) I told my husband about it and he is going to go for his eye exam sometime soon. read more

My husband and I had our exams today and we both equally had a wonderful experience! Dr. Dorsum's exam was very thorough and she was very personable. The staff were all really nice and welcoming! Highly recommend! read more

I've been going to Revolution Eyes for contacts and glasses for years and they're the best optometrist in the area. Dr. Generie is patient, thorough, informative, and takes her time with patients to ensure you're satisfied. I have gas permeable lenses and she's an expert. They actually all make sure that you're receiving the best possible service and have gone above and beyond for me multiple times. Highly recommend! read more

The entire staff is so friendly but the Dr is exceptional. I've been there for routine exams to major issues and she is so helpful, thoroughly explaining everything and making sure I received the treatment I needed. I won't go anywhere else! read more

I found revolutionEYES through Yelp reviews and I wasn't disappointed. I really enjoyed my appointment with Dr. Dorsam. She was detailed, organized and very informative. She thoroughly explained everything we talked about and had some good images to depict what she was explaining/seeing. She also has an excellent bedside manner and had a great energy even though I was her last appointment of the day. She checked to see if I had a frame benefit through my insurance and went out of her to pull out a new box of glasses the store had just recently brought in to see if I'd like them. I'll definitely be back for my yearly appointment to see Dr. Dorsam. Although I didn't pick a pair of frames at my initial visit, they had a good variety available! read more

My 10 year old son and I went in this week for a regular exam. We had back to back appointments but the assistant allowed us to go in together. I think his name was Jonathan. He was very nice and easy going. We took turns in the first room looking into the eye machines and answering basic questions. My son isn't shy or scared of doctors but it was nice to have our appointments together so I could answer any questions he wasn't sure about. It asks prevented each of us from having to sit alone in the waiting area to stare at walls filled with eye glasses. Anyway, we then moved to a 2nd room where we met with Dr. Dorsam. She is very friendly, professional, and informative. She talked directly to my son, not just to me, when he had questions. And at a level he could understand, but she didn't talk to him like a baby. One of her kids is 9, so she could really relate to him. She explained how the eyes are attached in your head, she showed us what a healthy eye and an unhealthy eye would look like, she explained near sighted and far sighted vision, how glasses can help with reading, etc. The person at the front desk was helpful in answering insurance questions and she was also very friendly and pleasant. I picked this eye doctor because of location and because they took our insurance. Overall, I had a great experience and would definitely recommend them. read more