Great communication and customer service. i like the new remote doctor speeds up the process.

I ordered a pair of Ray ban prescription glasses. The finish is coming off of the lenses. They do not have any scratches the glasses. The glasses are in perfect condition except the finish is coming off the lenses! They refuse to replace the lenses.....it's a defective with the product. Buyers beware!!! Target on El Paso in Fresno! Horrible customer service. read more

Had an amazing experience during my eye exam, stuff was very knowledgeable and friendly throughout the whole process. The whole team was helpful, definitely coming back for my next exam! read more

Well I love shopping at target optical, this location is so clean and the staff is awesome! Never had a negative experience here, everyone is great read more

My visit went very well. Salvador was very helpful and helped me select glasses that I loved. The exam was a new experience for me since it was the first place that has shown me images of my eye. The doctor answered all of my questions as well read more

The team and doctors were amazing. My exam was a tele-optometry which means the doctor performs exam remotely.. The technicians perform the pre-eye exam part in store, takes pictures of the back of my eye along with a video of the front and sends to doctors. Then doctor reviews and shows pictures and videos of my eye, discusses any concerns and finalizes a prescription that same day! Very throughly and I am happy with my experience here. read more

I took my sister to Dr. Sivas today and was completely uncomfortable the entire appointment. His receptionist was lovely and kind toward my sister and the target staff in the actual glasses area were also great. But Dr. Sivas was definitely off. Upon arriving in his office waiting room (in target) I could see him scratching his arms and legs like crazy... he looked like a dog with fleas! He also had the appearance of a mad scientist in my opinion. During the actual exam, he seemed to know what his was doing for the most part, but kept mumbling to himself. He also told my sister that she could get contacts instead because having glasses wouldn't be as attractive (due to the large lenses she would need). After both me and my sister told him that we didn't want her to have contacts because they would be difficult for her, he continued to insist. He then had to dilate my sisters eyes, and when she came back in so he could look at them again, he kept mumbling to himself. Needless to say we were both weirded out by the experience, and do not plan on coming back to Dr. Sivas. read more

This place always has great and friendly staff. Good prices on name brand eyewear, especially with all the coupons they find and throw in. My go-to place for all my glasses and contacts! read more

Staff was cool, but my appointment was scheduled for 5:15 and I wasn't seen until 6:15. I then waited to get my glasses and pay. By the time I left it was 6:45. It would have been cool if they would have told me that they double booked the Dr. The Dr. was cool and very thorough. I probably wouldn't go back to this location. read more

I'm new to the eyewear world so I don't have much to compare against a private practice vs Target Optical locations. I think I wanted a bit too long at check-in versus being told to go "next door" to the optician but that aside the experience was pleasant. The optician was polite and took his time examining my eyes/sight. read more

Literally here right now waiting for them to finish my daughter's exam. I would not recommend this office for children. The doctor is very impatient. My daughter is only 5 years old and he was short with her in a way that an adult would understand but a child would not. During the exam, he would ask her about the letters then switch them right when she answered making it seem like she got it wrong. It was rushed and sloppy which, judging by his workspace, is what I should've expected. Then he tried putting drops in her eyes and just got them all over her face. #fail don't come here. Then I got sent next door to be met by a sales woman who gave me a look of disgust when I said I wanted to purchase elsewhere. She asked me "why" when I said I would go somewhere else. Followed by, "Wal-Mart isn't it? Wal-Mart beats everyone's prices" ummm.... awkward! $49 for an exam. $25 per lense. $80+ for frames read more

The doctor was friendly and there was no problem scheduling an appointment. I got in on the day and time I wanted and hardly had to wait 5 minutes to see the dr. Will be going back read more

Went in with my girlfriend thinking that we would have an easy time getting her contact lens prescription, but I was totally surprised by the unprofessional conducts of this location. She called in before to ask about pricing and was told that the exam would be $99 for both the soft lens and gas-permeable eye exams (She just needed the prescription, not the contacts). Agreeing to the price she made an appointment and went in for what supposed to be a quick exam with fast results. Instead she got told that it would cost $300+ to get fitted for gas-permeable lenses which was never told to her over the phone when she called and asked for pricing and any other expenses. If you do go here, I recommend you to ask tons of questions about expenses before you get anything done or else they may hit you with costs that were never mentioned before. Good Luck. read more

This target has a very good food selection, also the prices are not bad, I'd say it beets Walmart any day especially cause they have some awesome rewards programs. read more

Horrible customer service and not only that we order optic k contacts over a month ago and have not received them. When we called to see when they would come in, the ladies said they had no idea. How can you not know?! DO NOT recommend this place at all. read more

Walked to make an appt, once I walked I realized no one greeted me but I tried to pay no mind to it. I finally approached the guy, then asked what private insurance did they take,in his smart ass way asked what kind do I have I responded then, he looked at as if I spoke about language,so then I proceeded by pulling out my insurance he then confirmed they did take it. So we proceeded to make an appt & I disregarded his poor customer skills in the middle of the appt, a "Caucasian" couple walked he turned around immediately & greeted them & asked if they needed help with anything, I stood there like an idiot waiting for him to turn around to finish up my appt details, & nope I was so upset but I also didn't want to make a scene either so I walked out. I felt so discriminated against I have never been treated in this way, as if my money or something wasn't good enough. Will never return again this type of thing is so unfortunately. read more

He's an excellent doctor with years of experience and a kind demeanor. He cares for the well being of his patients. Been my doc for years.

Worst experience ever not sanitary do not go here. Dr. Sivas said I was a lost cause my vision could not be fixed and the intern that did my eye exams did not dim lights to do my measurements of eyes and had to do my eye measurements twice because the dr. Sivas asked her too. When it came to do the peripheral vision part could not see object at all. Dr. Sivas did my eye exam confused me on what was clearer told him still blurry can't see it he told me I was a lost cause and should spend 600$ on a counterattack Linz that could fix my eye and I told him did not want that. Dr. Sivas called me a lost cause and sent for the next customer that he was done with me. I told the receptionist that my contacts Lens was not right said come back in two weeks should fix it self. Going to see if I can get my money back. Great place to order frames from but do Not get your eye exam there. read more

I went in for an eye exam which was 50 I believe, after I was done I was charged an extra 20 for dilated, it was my first time and didn't even know what was going on. The doctor here just went ahead and dilated my eyes without asking if I wanted the extra service or the extra charge. After that I was almost blind and my eyes were extremely sensitive and the office didn't even have the temporary sunglasses to protect me from the sun since my eyes were just dilated. They then told me to ask the next room which turned out they didn't even have any either. What kind of optical center is this! So there I was walking to the parking lot with an extra 20 dollar charge blind as a bat bc these people cant get their s**t together. read more

The service was great, it was a fun and welcoming experience, they had Ray Ban sunglasses for such a good price and I was able to use my target red card for my prescription contacts! Very happy customer read more

Erin and Nicole were so helpful and sweet. We laughed and had a grand time and they were patient whike I tried on like 20 different pairs of glasses before finally settling. Professional, clean, welcoming, huge selection to chose from and staff is top notch. read more

I went here for an eye exam today and wasn't told on arrival that the exam I wanted also included a contact fitting (which was not going to be covered)i was told after I got it which was a bit of a shock. Okay that's my fault for not reading the fine print on my insurance. Then when I go to pay for it their internet isn't working and they were asking if I had cash which I didn't because I don't usually carry over $20 with me. After a good 15 minutes of waiting I offered for them to use my phone internet as a hotspot and then they were able to charge me. Then I asked if they had any info on if my insurance would cover my contacts and was told the internet was still down and they couldn't check that. So I couldn't even buy my contacts and I desperately needed them this week. I was told all of the targets have the same problem with their computers. That's pretty crazy considering how much money the company has and how they still took me in for the eye exam and charged me knowing they couldn't sell me contacts or glasses after. The doctor himself was very nice and the exam was professional however the service was not at all what I expected from Target. Disappointed. I will be buying my contacts somewhere else this week. read more

A few months ago I made an appt, and the day of my appt I show up 10 mins early. There's a gal (who works there) at the little table in the middle, talking on the store phone. I walk around with my kids waiting for her to get off the phone so I can tell her that I'm here for my appt. 20 mins pass, and she's still on the phone, and from what I over heard it was a personal phone call. A few mins later another woman walks in and starts looking at some glasses. The employee gets off her phone and starts talking to the woman who just walked in. At this point I'm standing by the table, waiting. I was getting anxious bc I didn't want the doctor to think I was late for my appt. Come to find out, the woman who came in after me must have been a friend of the employee as they were just chatting it up about some gathering. When I'm over hearing this, I politely tell her I have an appt and I have been waiting. She then proceeds to tell me that the doctor had to leave early and that she had called and left a message on my phone. I had no missed call, nor a message left and I even verified my phone number. Needless to say I didn't reschedule, and waited 30-40 just to be acknowledged (with me doing the work). Later, I came to find that the woman I dealt with is the manager for that department. I'll take my business else where. The rest of this target store is better experience, just not the optical part. read more

I must warn anyone who decides to order contact lens or special contact lens from here run as far away from here as you can, their inconsistency from quality and pricing will have you scratch your heads. Simplifying matters for you, we pay these special lens to help fix my wife's stigmatism costs 400$ for two lens warranties for 1 year; a year and a half later a single lens broke while my wife was sleeping at night, luckily nothing happened. We went back and re ordered a single lens for 175$. One week later the other lens broke and I questioned the quality of the lens as they broke only a week apart from each other. This time the Assistant said the next lens would be free and was grateful. 4 weeks later we went in to get the second lens and the doctors assistant was out and so we spoke with the doctor and he said this time it would cost 95$, obviously we were infuriated and we asked why his assistant said it would be free and his response was that his assistant was simply mistaken. I wanted to question the legality of it all but my wife really needs her lens to drive so we paid and left. I really recommend going elsewhere, as I really question the quality of the lens but they took it in exchange for the newer lens and I suggest you adamantly keep those old lens as they might be criminally made to be weaker so it'll not last the 4 years of treatment this special lens is suppose to last. So if you add it all up assuming both lens last a year and a half every time; you would still need to prescribe two more times with variants on costs. So instead of the original 400 dollars we paid if I was charged the same way I was prescribed the second time 400+270+270= 940$ just to last the initial 4 years prescription. Theyll re evaluate again after the initial 4 years and prescribing another 4 years on top of that in order to "fix" her stigmatism. So your costs would vary from 1880-2200 for 8 years assuming quality never changes. So run, run very very far away from this place. Oh yeah, just to finish this up for properly my wife's second lens broke inside the container with the recommended liquid to sterilize the lens with, FKN unbelievable.... read more