A pleasant experience throughout with a friendly staff. Dr…read more Glasner was super competent and a very warm and approachable person. Highly recommended.

Probably one of the most professional and relatable optometrist that I've ever dealt with…read more Excellent selection of affordable or designer frames as well. These guys are very very fair with pricing, have amazing technicians, incredible people at the front desk who are willing to go above and beyond to help you. Bottom line, I would never recommend anyone but them Andrew D

The personal are very capable of doing their jobs. Customers seem satisfied with their service. My…read moreonly complaint is their prices appear to be higher than the competition.

My mom has been going here for years, unfortunately. She recently told me that every time she had…read moreto update her prescription, they told her she could not just replace the lenses in the frames she had and that she had to buy all new frames every time because "it doesn't work that way" I told her that shouldn't be the case, and sure enough this last time after she updated her prescription and was told the same thing, she went elsewhere and had the lenses replaced in her old frames without any issue. My mom is extremely low income and is struggling to take care of her husband who has Alzheimers while making ends meet, so getting ripped off like this has an immense impact on her life. Extremely unethical business practices.

I had the most horrible experience at the East Stroudsburg, PA location where they ordered my…read morehusband's sunglasses wrong three times. The third time they said they can't do what we wanted because the blue mirrored finish color wasn't available even though they said they ordered it 3 times. They tried to tell me that the blue mirrored finish was a Nike signature color and not available. That didn't sound right, mostly because I am not an idiot but also because as a person trained in psychology, I could tell she was lying to me. So I contacted a different America's Best store and the manager there helped me. He confirmed my suspicions that the color we ordered was always available. He was so nice and helpful to order the right sunglasses. Today I went to pick up the corrected pair of glasses that did have that blue mirrored finish on them. So much for a Nike signature color! The entire staff at the second store was so apologetic for our horrible treatment at the East Stroudsburg location. I was so happy to finally get the right glasses the way we ordered them. Shame on East Stroudsburg for their horrible customer service and their lying manager!

So I had a few problems with the virtual doctors giving me the wrong prescription and that is why…read moreonly 4 stars but the ladies at this location where extremely helpful with getting my prescription right and my glasses ordered! I give the ladies working there so much credit bc the stuff they have to deal with is most often not even their fault but the fault of the doctors doing the prescription and the lab not creating the prescription correctly.

Nick, the manager, is awesome. He's efficient and very friendly. I tried on a lot of glasses and he…read morepatiently help me choose a pair. Excellent customer service!

Vic was the best. I've used other places but now I will only go here because of the exceptional…read moreservice that Vic provides.

Had an eye care emergency. Handled it immediately and was very accommodating. Highly recommended…read more Would definitely go back there again.

I have been a patient of Dr. Holland for a few years, and usually find his care to be quite good…read more But recently he gave me a Rx for glasses that were totally wrong, I send away for my glasses and when I received the glasses I could see they were off. Fortunately I had an appointment the next week. When I showed him the glasses he said you didn't want glasses for up close, I said no I wanted glasses to wear everyday. I wear progressive lenses so I can see distance, computer and reading. I tried the glasses on and could not see. He didn't even apologize! So now I have to get a credit and reorder my glasses. Very aggravating.

The staff are very kind and professional. I appreciate the time they took to listen to my concerns.read more

I would call their sales strategy a form of Bait and Switch. For example, I was assured -- though…read morenot in writing -- that my Medicare Advantage plan was sufficient to cover the bill---and then presented with a $489 bill for a simple pair of glasses. Total cost 800 and change. I walked out and am posting this review.

I'm writing a review because this isn't the first time I've contacted this eye clinic and left…read moremessages without getting a callback. I don't understand why they have a 4.8 rating on their website; it seems inaccurate. It's very frustrating that no one answers, not even for other appointments. I can't be the only person experiencing this every year.

I recently got catarac surgery, every aspect of the process was flawless. Dr. Carter is awesome and…read morethe staff is kind and efficient. After years, I am able to drive at night again. Thank you Dr. Carter and Pocono Eye Associates.

Exceptional doctor...., many years of experience with polite & excellent office people. Highly…read morerecommended..!!!