The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

No greeting when I walked in today she just looked up and waited for me to start talking. It was…read morestrange. Their wait time is getting longer each time I go there. I waited in the exam room for the doc forever

Do not use this practice!! Manager extremely rude & unprofessional!!!…read more Been a patient for over 30 years

My husband and I had a routine annual eye exam today. Dr.G.Payne is very kind, thorough, caring,…read moreprofessional, and knowledgeable. He took the time to explain it to us so we would understand. The office staff is very friendly. The Medical assistant, Alie Devlin, is very kind, professional, and knowledgeable. Overall, great experience, and we would highly recommend Caris Eye Center in Suwanee,GA.

My child's glasses lost a screw. I went to this nearby store just to give it a try and asked if…read morethey could fix it. The staff were very nice and repaired it quickly. They also told me I could reach out to them anytime if there were any issues. I really appreciate it!

Have gotten my glasses here for the past two years and have been very pleased with the experience…read more It is a comfortable design / layout on the inside with a great amount of frame options to choose from at a reasonable cost. The staff is really great and always makes me feel welcomed. The glasses tech in particular is super knowledgeable and I always feel like he puts a lot into making sure the adjustments for my glasses are perfect. I highly recommend this spot!

I've been a patient of Dr Toman's since 2013. He and his staff are always welcoming upon my…read morearrival, I never wait long to start the exam process, and he is always prompt and respectful of my time. They offer a wide selection of glasses and the office staff are always great at helping style me with the right pair. I appreciate their communication with texts and calls reminding me of my appointment or notifying me my new glasses are ready. They're knowledgeable about my insurance benefits so I know what to expect with my out of pocket expenses. I highly recommend Clarity Vision Group!

am very disappointed with their cancellation policy. The staff were unwilling to waive the…read morecancellation fee and repeatedly justified it by saying the fee was nominal compared with what cardiologists charge and that they still incur staffing costs. Given that I have been a customer for several years, I expected some flexibility when I needed to reschedule because of an out-of-town business trip. Their unwillingness to accommodate a long-standing customer is frustrating and makes me question whether it is worth continuing to use their services. In addition, their frames appear to be significantly marked up to align with insurance coverage. Overall, the decline in service quality has become increasingly noticeable.

Excellent customer service. Very fast to get glasses made. Always professional and helpful.read more

This place is AMAZING! I am so glad that I did not just go to the first eyewear place near my home…read moreand did a little Perplexity.ai query about the best place to go. It was MORE than right about Peachy. DO NOT GO ANYWHERE ELSE! They saved me HUNDREDS, and the ladies there are AMAZING! Seriously. I could. not even believe it.

I had some issues with my glasses and came back to fix. The owner was understanding and helpful.read more

Nice place where the workers are super professional and take care of my needs. Appreciated how…read morethere was minimal to no hassle in checkouts and checkups. And thankfully was a place that accepted my insurance. I would recommend giving Kim's Optical a LOOK.

Both my husband and I had our LASIK procedure done on the same day. Dr. Ashraf and his staff are…read moreextremely professional and personable. Very good bedside manner. I wore contacts for nearly 20 years and pretty blind without my glasses. I had tears of joy the moment I opened my eyes off of the procedure table. My vision was back approx 90% immediately after the procedure and continued to improve after couple of days. Thank you Dr Ashrah and his staff. You guys are amazing. Have I mentioned their offices are very trendy and upscale too?

I had severe astigmatism and nearsightedness with onset at age nine. The special contacts I needed…read morewere uncomfortable and I hated wearing glasses. I could read the "E" at the top of the eye chart and that was all. As soon as I could, much later in life, I did something about it. Two co-workers recommended Dr. Ashraf of the Atlanta Vision Institute when he was with his former lasik surgery practice. On their recommendation, I had the same surgery performed (using a type of Bausch & Lomb equipment that is obsolete now). He corrected my eyes to 20/15 in one eye, and nearly 20/15 in the other. This was back in 2001 and I swear by my results. Lasik, though performed under a streamlined process, is still surgery, and you experience minor discomfort and inconvenience as you recover. The success rate is very, very high, as a result of being carefully screened beforehand. Read the literature accompanying your consent forms. I referred Miss D. to Dr. Ashraf after he formed the Atlanta Vision Institute, and he performed a different type of vision improvement surgery for her, and three years later she also is very happy with her result. We paid for and received the one-year touch-up package, though she did not use it.

I highly recommend Premier family vision. The Doctor and the staff are friendly, knowledgeable, and…read morehelpful. They are fabulous with children. My daughter has been a patient since she was eight.

I have nothing but positives to say about this place. Dr. Bhadra was very thorough in her exam and…read moretakes the time to make the proper recommendations for contacts and/or eyeglasses. The office staff is very friendly and makes you feel welcome. As long as this staff is in place, they will be taking care of my vision needs for a long time to come!

Love that the staff are wearing masking and staggering the appointments. Excellent…read morecustomer service ... have been getting glasses and contacts here for years. Would definitely recommend.

Had my first eye exam here this week, Dr. Patel and her staff were excellent very friendly and…read moreprofessional, I will definitely come here for all my eye care needs!

If you are in search of an eye doctor, I highly recommend Windermere Optique at 3130 Mathis Airport…read morePkwy Unit 308 Suwanee (Publix shopping center at Old Atlanta & Mathis Airport Rd) windermereoptique.com I visited today and Dr. Desai and her team were so kind, inviting, patient and spent the time that I needed on an overdue exam and to select glasses that were right for me. I highly recommend you check them out. I know you won't be disappointed!!

I had a very disappointing experience with Windermere Optique…read more The biggest issue was with Andy, who works at the front desk and handles eyeglass orders. He told me he would order my glasses, but I never received any follow-up or phone call. After waiting without any communication, I ended up purchasing my glasses elsewhere. Since these were my first progressive lenses, I later stopped by Windermere Optique to have them checked. Andy initially told me it would cost $80. When I said that seemed unusually high, he spoke with the doctor and then came back saying the charge would only be $30. The large difference in price after a simple conversation left me questioning the pricing process and did not inspire confidence. Combined with the lack of follow-up on my original order and the rude customer service, this was a frustrating experience. Unfortunately, I can't recommend this office based on how I was treated.