Excellent customer service. Very fast to get glasses made. Always professional and helpful.read more

This place is AMAZING! I am so glad that I did not just go to the first eyewear place near my home…read moreand did a little Perplexity.ai query about the best place to go. It was MORE than right about Peachy. DO NOT GO ANYWHERE ELSE! They saved me HUNDREDS, and the ladies there are AMAZING! Seriously. I could. not even believe it.

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I have passed this eye doctor a zillion times but never stopped in. I called to inquire about an…read moreeye exam as well as a contact lens exam. I was pleasantly surprised to hear that $110 without insurance would get me both exams. The Dr is not in on Wednesdays so I chose a Saturday morning appointment. This location is next door to UPS store and Baskin Robbins. You can see it off the street clearly. It's in the same shopping plaza as Chipotle and Sprouts. The parking is free and plentiful. I always dread going to any doctor but I knew that I needed a new prescription. My last eye exam was at America's Best during the pandemic so I was a year or 2 behind. This experience was one of the best Dr visits I have encountered. Dr. Boyd was extremely knowledgeable and polite. My wait time was minimal. And I received 3 different contact samples with pretty clear instructions. They do sell eyeglasses and if you don't have insurance.. it's 30% off the frames. I definitely recommend this place. The level of care is superb!

I have nothing but great service and care here. I have had multiple eye issues this year and the…read morestaff and doctors have taken really good care of me. I highly recommend. I have seen Dr. Easley and Dr. Desai. Both have been wonderful!

Unbelievable!! Poor service! I just walked out. I've waited approximately 2 months for an eye…read moreappointment. I'm harassed by text messages making sure I'm keeping my appointment to only arrive and find I have to wait 2 1/2 hours to be seen. Use your text messaging system to alert your "potential " clients so WE can make an informed decision. I then request a new date. Instead of finding a way to satisfy a "potential " clue for your issues, I'm told nothing through October; which is where I stopped the assistant and walked out. I came to have an eye checked for an active nerve. Not to spend the day with you guys.

I brought my son in for an eye exam. He is a catcher in baseball and has been having some trouble…read morepicking up the ball until it gets closer at times. I came to this location for my exam and my wife did as well. It is a nice location with nice areas, clean rooms, up to date equipment, good doctors, and a wide selection of frames. We came in, waited a beat, got taken back and went through the exam. Then the doctor took the time to explain what the results were. Not just gave them to us... he explained them and made sure we understood... a rarity in our world of physician care these days. We selected frames and went through the process in short order... A great location that I just wish was open on Saturday!! Obviously we will be back... I made my next appointment for January already.

The staff was extremely welcoming and friendly in every aspect, from taking my appointment over the…read morephone to checking me in/out, the eye exam, and helping me find my new glasses. Very knowledgeable staff, answered all of my questions, and guided me every step of the way. Dr. Dicus was amazing, very comforting and professional. She took the time to explain the process and results of my exam in a very logical manner, I never felt rushed. After having very poor eye exam experiences somewhere else, it was a very pleasant surprise to see how smooth the process could be with the right optometrist. This was my first time visiting Alpharetta Eye Clinic, but they are clearly focused on delivering a great Customer Experience, and they nailed it!

Dr Lee has been my optometrist for over 7 years. I have always felt that I get the best of care…read morefrom her!

My family and I have been seeing Dr. Angela Lee for over three years now (located just inside…read moreCostco, passed the photo department on the right). She has fitted two of my young-adult-children and husband with the BEST fitting contacts they've ever had. She will tell you like it is in a way that is completely understandable. Dr. Lee isn't one of those eye doctors who insists you need new glasses every time you come in. Friendly, funny & fast!

The doctors are great and the staff is generally courteous. The offices are nice…read more However, if you are trying to make glasses or sunglasses that are perhaps not the most straightforward - like aviators with a high base curve, their lab seems to struggle with craftsmanship in making them. I have use these same frames (I have a couple) to make lenses with almost the same prescription with other offices and the results have been great. The sunglasses I received from this office had a noticeable "fishbowl" effect. My other pair with the same exact frames and almost the same prescription were cut and produced very nicely with no problems. What actually bothered me was the response when I raised this concern. They repeatedly said this is due to my prescription and the curve of my frames even as I showed them the much better crafted lenses in my other identical frame - demonstrating it was possible to produce lenses for this frame without the problems that it had. When I asked if they could ask the lab to produce quality similar to the pair I had they basically said no. In other offices, without my even having to make that request, the staff told me they noticed the curve of the lenses and that they would personally call the lab and direct them to ensure the lenses were produced without the fishbowl effect and fitting the curvature of the frames well. Briggs needs to hold its lab to higher standards and to offer that level of advocacy for its customers - it's pretty basic for opticians to do that as they work with their eyeglass labs. Unfortunately that type of response means I will have to switch back to the office I used to go to even though it is in Roswell, 30 minutes away. At least I will get better crafted eyeglasses.

No greeting when I walked in today she just looked up and waited for me to start talking. It was…read morestrange. Their wait time is getting longer each time I go there. I waited in the exam room for the doc forever

Today was my first visit with Dr. Mamta Patel and I couldn't have asked for a better experience! I…read morewas recommended her practice by a friend and coworker, and was thrilled to see they were open on Saturdays, which makes it a lot easier with my work schedule. Walking in, I was instantly greeted by her husband at the front desk and warmly taken right back to begin my exam. Dr. Patel was super thorough and sweet! We chatted a lot about our interests, and she made the whole appointment comfortable! Would definitely recommend!

Love that the staff are wearing masking and staggering the appointments. Excellent…read morecustomer service ... have been getting glasses and contacts here for years. Would definitely recommend.

I can't say enough great things about Complete Family Eyecare & Optique. From start to finish, my…read morevisit was seamless and professional. The office is spotless, well organized, and there were no long wait times which is so rare these days. Dr. Krishan Bhima is phenomenal. He took the time to truly listen to my concerns, explained everything clearly, and got to the root of the issue with a solution that was tailored to me. His bedside manner is kind, calm, and never rushed. You can tell he genuinely cares about his patients and their long term eye health. With his extensive background and years of experience in the Atlanta area, I felt completely confident in his care. Chris Jones, the office manager, is also a true standout. Her years of optical experience show in the way she communicates and supports both the team and the patients. She is knowledgeable, honest, approachable, and goes above and beyond to help you navigate your options. You feel like more than just a number here. I highly recommend this practice to anyone in the Cumming or North Atlanta area. It is rare to find a team that combines professionalism, warmth, and real expertise but this office does exactly that. I will definitely be returning and referring others.

Tony is AMAZING and as kind as they come. He worked me in to fix my damaged loops and did an…read moreexcellent job. CFEC is fortunate to have this young man! Absolutely a five star rating

If I could give a zero - I would. I came in to get my glasses (already many issues back-and-forth…read moreto get these glasses. ) Finally have the glasses updated with new lenses because they sold me plastic instead of glass with out me knowing and now the lady says she can't give me my glasses! that I already fully paid for! Because there's no doctor present, literally in the text from the store it says "come pick up your glasses anytime. See you soon" and here I am and now! I won't have glasses all week for work so that's great thanks LensCrafters you suck.

Purchased my glasses from this location about 2 years ago. This past month, the pads on the bridge…read morecame off leaving exposed metal. I took them back to the store and they repaired them in about 5 minutes - for free. The staff was polite and friendly. The original sale was made on availability and price. The repeat sale will be made because of their great service when I needed it the most.

Everyone has to mask up, I get that, we don't all agree, but I understand why you want us to mask…read morestill. What I do not understand is why you don't put toilet seat covers in your restrooms? You realize everyone rubs their butt, gets pee, and fecal matter on it right? Follow that science! As far as eye's go I have no complaints, assuming they all wash their hands after they go number 2 as vehemently as they mask.

Amazing ophthalmologists. Absolutely terrible customer service…read more Unfortunately, my experience with supervisor Megan was one of the worst I've had in healthcare. She repeatedly interrupted and talked over me rather than simply listening to my concern about a scheduled procedure. Great physicians can build a practice, but the patient experience can be undone in a single interaction. Thomas Eye Group deserves better representation at the supervisory level.