FIVE STAR REVIEW FOR KAELE! As big of a place and the number of locations Target has... there is little wonder why it cannot get as consistent rating. For example, the $1 fee listed as a "regional charge" when you place an order online and schedule for pick-up. Bags are 10 cents! Why the up-charge?!! Also, in Redlands the store Wifi sucks, why bother? Yet! There are staff that work here that are pretty darn AWESOME! For example, Kaele! She was awesome helping me at the customer service area. She helped me get the Polaroid film I intended to buy. read more

If I could leave 0 stars I would for this location!! Seriously! Ever since Daniel left as store manager & Jermaine left as front end manager, this location has completely gone to s**t. First, it's always dirty, the shelves are always empty or locked with no one to open them or restock, then there is only two check lanes open, one on each side of the store & self-checkout and they still throw a fit and don't let you in that line unless you have 10 items of less. Second, costumer service is absolutely shitty, but what do you expect for a place that can't keep their older employees because they refuse to raise their pay, but higher young teenage or irresponsible lazy young adults for more than what they are paying their older employees? On top of that, everyone there except for literally two ppl I've interacted with have s*i*ty attitudes! Every single one. Guest service always has a line, no one ever picks up the phone even for drive up orders. Everyone has AirPods in or are listening to music from their phones out loud. I literally could write a book for the things I have had said to me every-time I interacted with someone. HELL, even Walmart has nicer employees and majority of them barely speak English! Lol and they all are a lot nicer and more respectful to me. Third, the shelves are EMPTY! Always! No matter what time of day or day you decide to go. On top of that, if the shel isn't empty, it's full of trash, opened or damaged products, or clearance with slim pickings. The only thing that is always stocked fully is the medicine that is still locked up. Fourth, all price tags are not showing prices anymore, and when you scan it on the phone, then scan it at the "check price" stand, and then scan it at the register, there are three different prices, even with the target circle, which I pay for!! Best believe I'm canceling tonight. After my experience today, it was the straw that broke the camel's back. Tonight's experience: CAT & JACK return policy has changed, don't believe the website, and even if you call costumer service, they still don't care. I had a few returns, not even a lot of the cat & jack stuff. A few were still brand new, had tags, and were only bought a few months ago, some were older (but no more than a year) and I bought them all with my target circle wallet and app. I asked if they still did the ID returns because it would just be easier than me having to find the different receipts for them all, they said no. SURE, still no problem the process would just take longer (but they had a long line per usual and I didn't want to hold it up any longer) but anyway, she scanned my app, only checked two pieces of clothes and said "Yah no. I can't find these on your app so I'm not going to check them anymore. You need to find your receipts." I then replied "that's not right, they're all on my app, and the website says you still have 365 days to return with receipts" then a so-called "lead" overheard and inserted himself and said "No, its only 6 months." I then started to become upset and said "I'm sorry but no. It's on the website, 365 with receipt" and then he said "Well we're not going to look for you so you need to find them yourself, even if it's on your app." I then laughed irritated, an the girl replied sarcastically "I can call a manager for you" I said no, it's okay, "I'll just talk to the front end lead", she said "he is the front end lead" I then laughed and said "No he's not, I know there are ppl who are higher than him and I named dropped because I used to work at that exact target lol then you saw there demeanor change, and she tried to call me back and said worriedly "I'm sorry, I can call my store manager" and I said "nope, it's okay. I used to work here and I know who to contact" and I walked away. Seriously guys, this location is no better than orange show. I purposely go to MoVal now just to avoid these a**holes at this target now. Stay clear, seriously. read more

This place is awful and scary. It's not terribly messy but the lines, especially at the grocery checkout are always too long bc they're understaffed, There used to be self checkouts at the grocery side but they took those away. There is rampant, obvious shoplifting inside, and often teens at the entrance trying to sell candy who will often verbally assault and threaten you if you ignore them. Shelves are often completely empty and getting someone to effectively help you even for quick issues is difficult. Staff there often seem stressed and grim as do the customers who shop there. This place allows for terrible behavior from 'guests' and there is no enforcement of consequences I for displays of dangerous or threatening behavior. Target used to be an amazing, clean and pleasant place to shop but I can't stand to go there now and won't. read more

F this. Not going to shop where everything is locked up. So annoying and no cashiers ever available. read more

Target - Really? Do you have to have locks on everything? - Department Stores Near Me - Redlands, California

Never had one problem at this target Redlands target has always been clean and customer service has always been excellent/ friendly. Iv always been Abel to find the products I need even on the busiest day it might be crowded from time to time but still always coming out with a smile and what I was looking for. Family friendly environment and Starbucks coffees always a 5 star almost ordered everything on the menu never had one problem with customer service. read more

Target - Department Stores Near Me - Redlands, California

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There are three registers open, what the heck!! Long lines, can't you have more registers open. Been in line for 20 minutes and still two more customers ahead. Ugh read more

I used to love this Target, but the store has gone downhill. The bathrooms are dirty. They always have solicitors outside the store bothering the guest. The prices have gone up immensely. Let's add the lack of security in the area and the homeless in the parking lot. They need to improve this store considering the area it is in. read more

Maria will actually fight with you on returning an item with receipt and original form of payment, and wasn't even used/unsealed! The tried to say that the price wasn't that much so we should just keep them. Not about price, Maria. I'm allowed to return something if I don't want it and isn't used within 2 weeks of purchase. read more

This is My overall store when I need a variety of items.. cleaning product....toys....HBA or a couple of grocery items .... Lines are usually long, so I recommend self- checkout.... I also order & do pick up... saves me time.... they are efficient at getting your items ready... I really like Targets app it makes it easy to order & pick up.... When they started this program during covid they had 4 pick up spots....today I was there & they've really expanded.... at least 12.... they have cars waiting for you to pull out so they can pull in..... busy place especially weekends..... read more

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Everything is locked, system does work Wait forever for assistance and electronics after regain the hand system that notifies employees assistance is needed. No one came. Had to go up to the front desk and have somebody called. Had to walk all the way back electronics. If somebody is old with injuries and having trouble walking very poor business model. Also waited in line forever to check out not enough employees. Will never ever go back to target again. read more

If I can rate 0 I would how are you not going to pick up the phone for ANY department. I am 100% my wife's number is blocked because she calls and straight to voicemail. The one time you answer told us you would transfer and hangs up, you guys are terrible.... At this point even Walmart is better than you guys.... read more

Target - Department Stores Near Me - Redlands, California

This particular location is pretty popular but the upkeep is not great. It's hard to find staff to help, the items are moved around on the shelves and no one seems to care about putting them back. There are an odd amount of items completely out of stock. The store is pretty dirty, someone spilled a drink on a shelf in the toy area and it had dried and hardened. read more

Placed an order for pick up at this location. The app is easy to use and keeps record of your favorite past purchases to find items easily. Usually takes an hour or two before they send a notification that your order is ready. You can opt for in store or drive up depending on your needs. Open the app before you head to the store and notify them you're on your way. Once you pull into a designated drive up spot text the number you're parked in and they'll come out, show them your pick up code then they'll load it into your vehicle. Quick and easy when you're on the go. Great staff always friendly and helpful. Appreciate target for always having wonderful customer service! I'm a loyal fan. read more

I gave three stars because I know they are trying their best. It's really really difficult to reach someone on the phone. I needed to ask about my online order, called guest services maybe 10 times but it would just ring and ring and no one would answer. I finally called every department, and the only one to answer was electronics. I explained my situation to the employee and he was finally able to connect me with someone at guest services. Idk what's going on with the phone situation but can we do something about this? I just had a question and once I finally got connected it took them three minutes to help me lol. 30 minutes of calling for a three minute question is so frustrating. I will never get that 30 minutes back read more

The store itself is okay, I always seem to find what I am looking for AND more. The staff is always super friendly, they could be faster at opening locked cages or have more people on the floor to do so. But having kids shoots the prices up so I use my target rewards and it gives me discounts every here and there which is nice. read more

J.P at self check out was the sweetest person ever super attentive and nice. Everytime I come I have a great experience when he is there such a good worker. read more

Even though Target is infamous for blatant price changing lies and schemes (leaving the original price tag of $X underneath the "new low price" of $X) and 40¢ price increases at the register even though the old price tag was still attached to said item(s), the customer service at this store has been pretty awesome lately. There were two employees yesterday who kindly asked if they could help us find anything. It made me and my teenagers feel welcomed. read more

Target - Giant pumpkins for sale - Department Stores Near Me - Redlands, California

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It was a beautiful huge Target. In a nice location, plenty of parking. It has been the largest Target that I have been to. They sell amazing green seedless grapes, which I purchased like 6 or 7 bags. The grapes were slightly smaller than a golf ball and I was there to buy something else. They have a Starbucks inside. Free refill on iced coffee. By the cash registers, they sell hot foods in a to go box (pre-made), and frozen slushies (one size and only $2.00). read more

Hello stop by target optical to order some prescription eyeglasses and service was very professional and felt very welcome also thank you Kelsey Diaz for the excellent customer service thank you from john read more

***This review is for restroom use only*** My eldest daughter and I were in Redlands the Sunday before Thanksgiving for her to practice driving the supposedly DMV drive test routes LOL. We were there for several hours. Once it got dark, we stopped. We dropped by this Target to use the ladies room before heading home. Restroom was clean which is always appreciated. Thank you Target! As I was waiting for my daughter, I walked around the dollar section and saw some cups with a letter on them. Surprisingly, I noticed two cups each monogrammed. I immediately thought of my friend. I didn't buy the cups, but it was really nice to think of him. Thank you universe! And thank you again Target for the provided facilities! P.S. My daughter passed her driving test the day before Thanksgiving. Wahoo! Thank you so much DMV! We are grateful for the gift of passing. read more

Target - My friend TW... what a coincidence! - Department Stores Near Me - Redlands, California

This location is not laid out well. There is not a great selection of women's clothing. In addition, I have no interest in shopping somewhere that has deodorant locked up and I need to wait an eternity for an employee to unlock my item. read more

Bathrooms were filthy photos speak for themselves, never seen a Target bathroom this bad. read more

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Store was very clean, and we enjoyed our good prices in your outdoor department, but then I walked by the ladies department and saw this "naked... Mannequin" in full view with an aqua blue cover-up on all the way down to her ankles, which is a beach cover-up!... She should have "a bathing suit" on underneath it but she was naked!!! I think that's very offensive especially for little children walking around--- please fix this ASAP!! I did tell a worker in the store who was in the cosmetics department and I told one of your employees around the check stands. She looked at me like I was very silly. This is not a silly matter. I would like to see this mannequin w/clothes on ... A bathing suit on under a beach cover-up. This is not a sexy lingerie store... I do not have a photo, but I wish I would've taken a photo! This is just not right! Please reply read more

This location was very convenient since I was in Redlands visiting my grandkids. I just needed an eye pencil, but then I remembered I also needed an anniversary card and gift card. On the way to the check out I passed by the reading eyeglasses stand , we'll I gotta get this one animal print frame snd it comes with a case. The overall store area is clean but some make up shelves are bare to the minimum... hoping they had more choices of my usual brand make up. Settled for another brand of eye pencil ... not happy!!! One thing I like with Target is I get my 5% discount everytime I use the Red Card. read more

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One of the bigger Targets that I have been to. I've been here a couple times in the past couple of months and they don't have a bad selection. The parking does get SUPER hectic at times since this shopping plaza has so many stores, eateries, and I believe this is a hub for the majority of the community to do all their errands at. With the parking being hectic, the lines can get MEGA long even when they have a huge amount of cashiers and self check out on BOTH sides of the store. This was especially true during the holiday season, so FYI! Other than that, there's no real issues, especially on less busy days and not on the weekends lol. Since it's IE/Desert just know that there's hella people here without masks on. read more

Target - Located ! - Department Stores Near Me - Redlands, California

Came by to see if Target had a reasonably priced gray dresser. They had some, but it didn't look it was made with good quality. Plus, it didn't come in gray. We didn't stay too long. We were in and out on our mission to find a dresser. LOL The store was clean and their employees are friendly as to be expected. read more

Target - Department Stores Near Me - Redlands, California

All the self service checkouts are card only. So I had to go in another line for check out. I waited in the line and I only had one item. The cashier I'm sorry I'm not taking anyone after the person right in front of me who had at least 30 items. They change the layout of the store and it's very hard to find anything, I really cannot stand this store. They used to have good items and they have changed and the quality has gone down. The prices are OK, but they're not real savings read more

How can a corporation with so much MONEY have only one WOMAN working ALONE LATE AT NIGHT for curbside pickup? No security guard ? No extra team member? That doesn't make sense especially with all the orders they have to take care of . There's valuables outside in a parking lot with no security guard to protect the worker nor the product. There should be at least a worker or security guard helping with monitoring the area. IF YOU'RE DOING CURBSIDE PICK UP AS A CUSTOMER AND YOU'RE ABLE BODIED TO WALK YOUR FAT BUT INSIDE AT LEAST TIP THE WORKERS ! they don't get paid enough to deal with corporate greed and customers that should be unhappy with the corporation not having much help at curbside pickup read more

Love Starbucks Rewards member Target perks like a free drink with qualifying purchase durings your first week. read more

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DO NOT IMMEDIATELY TRUST 3RD PARTY OR SPECIALTY GIFT CARDS FROM THIS STORE! Perhaps the incompetence of the cashier for not knowing how to activate the cards. I'm sorry to the recipients of my Xmas gift cards. But it has been weeks after Xmas, numerous phone numbers to call, and I am still waiting for any refund. It's frustrating to say the least. read more

I hadn't shopped in this store since 2018, and that was before Pandemic Supply Chain issues and poor customer service became the 'new normal'. After being completely fed up with Highland Walmart's poorly stocked shelves, terrible pickup experiences, and nightmare online And Marketplace delivery that was nearly always 'sent back', or just no delivery and cancelled by the store, I decided to try Target for my pet essentials and other. Big mistake! When you make an online order for either pickup or delivery, the Target inventory software doesn't stay updated. This means that your card will be automatically charged, even if your order is for items out of stock. It could take as long as 14 callendar to get a refund. The pickup associate notified me that 1 of my 2 items was out of stock. No email warning about this. So, I asked the man if my card was charged for both items or just the one that he brought to me. He said that I wouldn't be charged for the missing item. The following day I saw that my card was processing the payment for the missing item. I called Target customer support. There was no resolution with that Rep, so I then asked to be transferred to the Escallation Dept. That man explained to me that the inventory software showed that my item was in stock at that store, thus my card being charged. I said that was no excuse for stealing my money! I reminded him that I was charged for an item I didn't have and would be without the necessary funds to make the purchase elsewhere. The man's response was to file a claim with my bank. That is exactly what I will do on Monday, if my account isn't refunded. I just wanted to give a heads up to any people who feel like the best deals are online and shopping at Target or Walmart will save them money and time. The reality is actually the opposite. Shopping online at these stores for either pickup or delivery will just create unnecessary stress and loss of funds.My next post will be to the BBB and Trust Pilot. Being charged for merchandise not received is another form of theft. Another social injustice brought about by the Pandemic which our President both ignored and caused, by either his ignorance or Great Deception. read more

Never have what I'm looking for ! Store management is rude and unprofessional!!!! Can't stand this store .

Lucky I have 1 star! This target has gone down hill!! Bathrooms always stink and broke! Never carts! We'd rather go to Wal Mart!!

I love target but things are getting bad at this location. Self checkout is 10 items or less, however they only have 1 cashier available each time I come. Although there are associates available out on the sales floor. Everything is continuously out of stock or locked up. I understand the theft issues but the shopping experience for honest people is really suffering. I hope things will eventually improve. read more

Target - No cashiers, not allowed at self checkout. Only 1 register open all the time. - Department Stores Near Me - Redlands, California

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Always seem to end up at this target when visiting Redlands. I live in a major city and this target blows every target in my area away. The front is like homegoods, the cosmetics like sephora, the grocery area like whole foods and I didn't even get to the electrics. They had everything I needed and then some! This Target is not like any other! I know it's a target but really if you're in Redlands and need to grab something or to burn a bit of time go take a look. read more

Whoever is leading the pick up area this afternoon was completely rude, immature , impatient and condescending. Instead of rudely telling customers they cannot park somewhere , instead they should be patient and helpful and simply direct to traffic without a condescending attitude. It's chaotic at the pick and it's clearly because there is not enough assistance or instruction. There were no spots to park and the app suggests to park nearby with your hazards if there are no spots. Doesn't make sense to be rude to customers for following the instructions provided. I understand things take time, but to be rude to customers is ridiculous. read more

Such a crappy target. Always messy and stuff is always out of stock. Now this? Cabinets on everything? I'm going to Walmart. read more

Target - Department Stores Near Me - Redlands, California

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The people obviously don't want to work there so there's a lot of bad attitudes. Most people are at the Starbucks anyway. The selection became very poor and the value!!!! What happened Target?!?!?! Your items are not worth the price you sell them at plus it's very dirty in there. read more

When did Target start refusing coupons? Not all, just select coupons. Using coupons is why I waited in one of the two open lanes. Only to have a coupon refused because Target doesn't accept that coupon. Starting to resent the feeling that my time isn't valuable. I can wait for an employee to unlock a purchase. I can wait for the employee to take my money. I heard the WalMart is remodeling. Wonder if they will lock up product? read more

BEWARE!!!! BE VERY AWARE!!! This review is for the Redlands location. I bought 3 eBay gift cards ($200, $200, and $100). to our discovery, the 2 gift cards ($200 and $100) redemption code were not good and numbers were missing. therefore unable to use. I went to this Target to get a replacement but was told to call eBay because this is the third party. Keep in mind, Target is the one that got my $500. I called eBay and was told to go back to Target to get the replacements on the gift cards in question. I tried to dispute the charges with my bank but was told that the Chase do not have the privileges to dispute charges on gift cards from any merchants. So now I am out of $300, and I am not able to use the gift cards with missing numbers from redemption code. read more