So I come to this Target often, so I figure I should throw down a quick review =)
CLEANLINESS
Walkways are clean and clear, no trash on the floor, and overall neat and organized. Targets usually are well kept, and this one is no exception.
Rating on cleanliness:5/5
CUSTOMER SERVICE
Plenty of people walking around to help, so this is never really an issue.
Although...I was in the Jewelry Department the other day, and couldn't find anyone to help me, so I hit the "help button" that was on the glass counter. After hitting the button, a recording stated that someone will help me in 1 minute, so I started the timer on my watch, and someone did get to me in 40 seconds. A sales associate came running over (meh, a brisk walk), making sure to quickly turned off the button flasher. Would be nice to see someone always manning the jewelry area, but at least they got the button to call for help.
The other day- it was closing time, and someone came over and asked If I needed help finding something, I stated that I was looking for some jam, but then the sales associate said "the store is actually closed." I think once the store technically closes, they are suppose to ask if you need help finding something when they really mean "GET THE HELL OUTTA HERE." Wasn't sure how to take it... still don't.
The other day PART 2-- We tried to find toothpaste that was on sale, and the sales associate had no idea where it was. We looked all over the tooth paste lane and came to the conclusion that this Target did not have the deal. While walking away in defeat, and commenting to ourselves of the disappointment we felt, another sales associate over heard us and told us it was on the other side of the store.
Would be nice if there was a more knowledgeable staff that could have told us that from the jump =/
Today-- The cashier was ROMAN, seemed like a nice kid, no complaints. I joked around about needing carry out service for the small box of pills I was buying, and we had a brief chuckle.
Rating on Customer Service: 3/5
OVERALL
I like this target, and I really would like to give it a 4/5, however it is lacking a "Wow Factor" that I can't really put my finger on. Maybe a more upbeat group of people working the sales floor would do the trick. The majority of time I never get someone asking if I need help finding something, except at closing time, when they want me to leave.
-- 3/5 Stars for me, but I will of course be back in search of that extra star to appear =) read more