Had a bunch of problems getting the Lazy Boy recliner I ordered. I ordered it, then checked a few…read moremonths later. Was told it would be ready in two months. Checked on it two months later and was told it had not been ordered. This is over a period of nine months. The boss contacted Lazy Boy and was told it would be ready in 6 weeks. Finally got it. Not good service at all. Happened by there this week, June 16, 2025. The store was locked with Sheriff's Eviction Notice and No Trespassing Notice on the door. Good luck to those that have furniture on order.

They took our money in November and we never got a single piece of furniture. We ended up taking…read moresome stuff they had in stock and they still owe us money for the furniture we didn't get. Now it looks like they are closed and restructuring. They owe us over $900 and I have a feeling we'll never see it.

Probably one of the best thrifts stores I've ever been to. The have furniture, power tools,…read moredishes, home goods, home improvement items like used doors and windows. There's no way you won't leave with something, definitely worth a visit.

Great staff and great finds! Completely recommend checking this place out. Very well organized…read more Friendly and helpful staff. I'll be going back for sure!

Very well-curated selection of decorative found objects and one-of-a-kind creations built from…read morefound objects. An example: an old cutting board refinished and bound with a metal frame. Interesting spiky balls that look huge medieval morning star maces mounted on balusters from an old fence (sorry: we took these home!). Tables made from old wood. The owner has a great eye and is very creative in putting these materials to use: nothing clunky or trite here. And the prices are generally very good considering the imagination and quality of the pieces.

From the owner: Fletcher Creations creates custom furniture and home decor via up-cycling architectural salvage.read more

I wrote a negative review about a bed delivery that I'd like to amend. The salesperson called and…read morealthough we still can't purchase the bed, he was very professional and empathetic about our experience. Therefore, I've changed my review from 1 to 4 stars. Rick McCourt

I have had two great experiences with Mark at this store. He was extremely helpful the first time,…read moregave me a great price on a very well made unfinished bookcase, and cheerfully carried it out to my car. When I needed another matching one, 6 weeks later, he went out of his way to get what I needed, very quickly, again gave me a good deal, and he could not have been nicer. I hope folks will shop locally and support this gem of a store! I sure will and will look forward to working with Mark again.

Off the intersection of I-91 and I-89, you can drive by and never know it is there, and that's too…read morebad if you are looking for quality furniture you can finish to suit your own tastes. My wife and I bought a hardwood desk that is absolutely perfect for our house, and the price Mark sold it to us for was just as perfect for my wallet. Take the extra effort and stop by. You'll be pleased with what you see!

The new business owner Chris is very polite, professional and most of the time willing to negotiate…read morebut the important part is you get always superb service and any questions you need answered. Three floors of merchandise. Prices are very good for a consignment shop comparable to listen. They always have the coolest items, like as of my last visit there was a 5 foot tall wooden carved lady, a stop light, and old gulf gas pump. Very unique product, art, furniture, even a vintage game booth on the third floor and a vintage record collector on the third floor

It's cool, weird and it's fun. It's like going to your grandmas attic. The prices are affordable…read more It can be a little overwhelming at first, so just take your time! I highly recommend this store.

I usually hesitate to go into an Ethan Allen because (as a bargain shopper who is there to look at…read moretheir discount floor models) I am usually made to feel unwelcome. For example if you go to the Burlington or Natick Massachusetts stores the hungry designers will almost chase you out with torches & pitchforks. I have moved a lot because I'm a hobbyist flipper and that means I'm cheap but I buy a lot. What a pleasant surprise that the staff at the Bedford New Hampshire store let me treasure hunt and find this awesome chandelier!! The logistics manager Dean showed me that its paperwork shows that it used to be a display in the old, closed down Ethan Allen that is literally over the town line on the street I live on. I guess it wanted to come home. The designer Verlie was very nice to me and didn't make me feel like a scavenger for discount shopping. The Ethan Allen company could learn a lot from this location.

We purchased a custom-made white leather sofa, loveseat and ottoman from this location. The sofa is…read moregorgeous. It did not come with leather pillows, as we were told by our sales lady that it would, so the owner made it right by having four fabric pillows of our choice made for us. Three months after having the sofa, the white leather on one of the cushions started wearing away. I emailed the owner, and he is promptly replacing the entire cushion at no charge. I just hope that we do not notice this issue on other pieces of the sofas, as we did not purchase the extended warranty. Comfy, handsome furniture. I enjoyed shopping here and the customer service is tremendous. I will buy fro here again, although the prices are high.

We love our new furniture--but the customer service experience was disappointing…read more My husband and I were excited to purchase a new bedroom set. After comparing prices, we found that Burlington Furniture was quoting us $2,000 more than a California company, even with shipping and assembly included. Still, we wanted to support a local business, so we returned to Burlington Furniture, and they agreed to match the competitor's price. We were given an estimated delivery date of 4/30. When we followed up, we were surprised to hear that our furniture wouldn't arrive for nearly two more months. We understand that delays happen, but we were frustrated by the lack of communication. I called the manager to get clarity and was told that the employee who gave us that update was no longer with the company. She promised to follow up--which she did--but she didn't provide a new delivery timeline. Instead, she told us the order wasn't actually delayed and that deliveries typically arrive two weeks after the estimated date. It's unclear why the original estimate wouldn't account for that window, and what's worse, I never heard back from the manager again. Ultimately, the delivery company brought our furniture just five days after the estimated date, which we appreciated--but the poor communication and lack of accountability from Burlington Furniture left a bad impression. We're happy with the product, but extremely disappointed in the service. Sadly, this experience has cost Burlington Furniture a customer.

Good quality merchandise. Terrible follow up once order is placed. Nothing arrives remotely close…read moreto the delivery dates and nobody cares....

Ben the manager was an absolute star in helping me find the correct bedding solution…read more Unlike so many other stores, everything is in stock and available for delivery within a few days. Also, the prices were better than the local competitors and interest free financing with cashback was readily available. A wide selection of only the best quality mattresses, and the Tempur-pedic adjustable bases Less than 30 minutes. Everything was selected ordered and approved. What a fantastic experience!

Bought a $3,800 mattress and bed frame. Mattress is great,…read morebed frame that costs $350? Biggest piece of junk ever. A year later after it broke we bought one off Amazon for 200$ that was MUCH nicer and better made. I got the mattress firm credit card on a promo and was supposedly getting 200$ back if it was paid in 12mo. Never got that 200$ lol. So don't finance on any promotions, and DEFINITELY do not buy a bed frame from here.