I made a review for this place about a week ago and we actually came here on Black Friday be it at normal human hours then at 5 am this place is as amazing as other targets are Thanks a ton -Black Friday normal human hours 9 am est November 29th 2024 read more

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As with all other stores of target , this one was also very well organized and clean . Always love to check this store for any offers and discounted prices . They had so many good deals for dress/ shoes etc . There is a Starbucks inside . shopping and coffee helps overall ... not Many store associates Around to help. Billing is a little slow , because all the counters were closed and they only had auto-checkout machines.. prices are a little high as compared to other stores , but they do price match if u show them competitive prices . Lots and lots of parking outside ... Overall a good experience read more

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This target has definitely been doing better than it has and it's previous years I will say. However, the biggest problem is too many staff members standing around not doing anything. I come into the store a couple times a week and each time I do I notice several staff members chitchatting and not really doing anything to help anyone. This is noticed, especially at the registers upfront. A majority of the time they only have one person running a register when they have a couple that could be opened, but they choose not to. They pretty much just rely on the self service checkout system with there are literally a bunch of staff members standing around upfront not doing anything. When I have been to other Target locations in neighboring areas, I never see this go on except for this location. It would also be nice if they played music in the store instead of it being so quiet all the time. You can hear kids screaming from the other end of the store and people arguing all of the time. Granted you get this kind of stuff going on in other stores, but at least they have music playing to help kind of drown it out. I would like to continue shopping here, but they really need to step it up with customer service and have more people on registers that aren't just standing around doing nothing. read more

Made an order online, paid for it, got confirmation email from them telling me that the order will be ready on the following day, I went to pick up, they said sorry, we are out of that item!!!!!!!! No email, phone call or text message to inform me, so I could save my time and my trip to the store. UNPROFESSIONAL!!!!!!! SUCKSSSSSSSSS. read more

Used to be I shopped at Target instead of WalMart. Now it is the other way around. Customer service at Target is very stretched. And stop calling your customers "guests"------- They are customers. They pay for merchandise. And you don't even have places for the elderly (or whomever) to sit down throughout the store. Guests? Do you realize how laughable that is???? Get your heads out of your read more

It was the merriest Christmas thanks to Target. Your store, Target Store Westborough, had a "brand new" Nespresso machine on the shelf. I was so excited to see it as my wife had been asking for one. To our disbelief, upon opening it, it smelled like coffee. We thought this was weird and after further investigation, I opened the unit to find ground coffee beans, coffee stains, and water with mold and ground beans inside the pod. Thank you for ruining this gift I was so excited to give! During normal times without a global pandemic this would've been inexcusable, but during today's context this is absolutely disgusting and a huge violation of health and safety standards. If you're considering buying any appliance at this Target, be aware it has likely been used, returned, and thrown back on the shelves. Merry Christmas! read more

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It is absolutely absurd that there are no cashiers- all self check out and we can't pay in cash. If the store can't afford to hire cashiers they shouldn't be open. read more

Just went here to get some shorts. They had my size. They make sizing really easy...rather it's really easy to use their dressing rooms..nice folk. I recommend read more

Target - Department Stores Near Me - Westborough, Massachusetts

giving this target 5 stars because of one reason the team member Katie/Cathy? (I apologize if I have your name wrong). she stopped and took a moment to provide outstanding customer service. I shop here a lot and normally I am ignored, if I ask for help, but she actually stopped what she was doing and asked if she could help me. I almost fell down I was so surprised. I wanted to take a moment to say thank you; the high level of service you provided was amazing and greatly appreciated. read more

I used to live in a very high-homeless urban neighborhood. If you take the seeing the homeless people out of the equation - my experience shopping at this target was equal to or worse than frequenting those stores that had mentally unwell shoppers loitering/bathing/living there. Bathrooms were war torn, stains on carpets and floors in main areas, items misplaced throughout store, many items out of stock. When I first walked in (and please give me credit I didn't post a picture of this) a ton of toilet paper all over the floor when you walk in. Come on! I realize it's ridiculous to live it not live somewhere based on what the local Target is like, but I did just that. I passed on this area, choosing to commute farther and live in a better mentally ordered place. As Tracy Morgan would say, "I'm too old for this ship!" My jilted and misplaced letter to Target would be, "if you can't maintain a specific store to the standards of cleanliness and order that you, as a brand, would/should desire - maybe close that store. If not, please spend more money making it healthy and presentable." read more

Clean and well-organized Target with competitively priced healthy and tasty items ($12.59 Archer's farm unsalted roasted cashews, $2.29 Amy's reduced sodium lentils vegetables soup, $4.79 Kind bars with 5 g. sugar, $4.99 Strong & Kind bars with 10 g. proteins, etc.), free private parking lot, discounts with the cartwheel phone app, friendly staff, fast check-out with a dispatcher, affordable quality fitness gear under the brand C9 by Champion, etc. There was a Starbucks coffee shop on site. The Target red card offers you 5% off every day on any purchases. You can get up to $40 cash back when you pay by credit card. By completing a customer satisfaction survey within 72 hours of purchase, you could win hundreds of instant win prizes monthly. You will enter to win a $1,500 target gift card. The Massachusetts tax was 6.25% on the merchandise. read more

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Walked in and was immediately offered a Mocha Coffee Latte. That was the extent of my contact with employees until I hit the checkout counter. The shelves were well stocked and clean. With the soggy weather yesterday, there weren't many customers roaming the aisles with us which made for a pleasant experience and quick checkout process. read more

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Security here isn't capable of figuring out a real thief versus a regular shopper. Watched a man accuse a woman of stealing an item when I had actively heard her discussing which item to get and he had her empty all her bags despite telling them exactly what was inside of her bags AND explaining she used them due to being an illness or preference of some sort (not really my business). It was a very disgusting way to go about it, even if the guest was stealing you go about it professionally and that is NOT how you do it. It was foolish and extremely inappropriate on behalf of security. Best part is, overhearing the couple the aisle over talking about stealing an uncensored game console but them not catching onto that. read more

Very helpful staff.Looking for baby-thermometer,the lady in beauty section helped me right away and it is great place to shop.

I wish I could have put no stars because they don't even deserve 1. This store has incompetent people working for them especially the managers who were working tonight! I called the store early this morning to see if a Nintendo ds was available and it was. The last one the boy said actually. Happily I asked if it could be held and he said yes and took my name down. I drove an hour and a half to come pick up my HELD item. When I got there I was told they sold it a half hour ago. It wasn't just out in the open or anything but locked in a drawer obviously because it was being held for someone. But the guy sold it anyway. The two managers didn't even say sorry or try to even do anything about it but seemed mad that we were mad. HORRIBLE CUSTOMER SERVICE! So disappointed because this certain ds is hard to find hence why I drove so far out of my way to get it for my son. All I know is if those managers read this just remember karma is a b****!!! read more

The weirdest Target ever. Between the un-ordinary layout of this store and the never ending clearance sections, this store could be phenomenal! Unfortunately, because of the weird layout, it was very difficult to find anything and the store didn't have the overall "happy Target" vibe. NEVER, EVER have I seen every aisle-end be clearance! Do all of the Target stores send all the stuff they don't want to this location, or were they just doing an overhaul? Either way, there are some great bargains, if you search through! I don't know if they are always like this, but literally every aisle end was full of great clearance deals! Being that I went around Labor Day, office supply section was pretty bare and the seasonal section in the back was in ruins (kids really go nuts in the school supply section!). Sort of annoying, but then again, quite expected. This store was organized, well stocked (in the rest of the departments.... especially mens clothing and electronics) and the staff throughout the store were more than friendly. While it isn't uncommon for a Target employee to ask if you need help, in a busy store it's rare. Not only did two employees approach me, they were actually able to direct me through the nonsense of the way this store was set up. No lines at checkout, and more employees up there. I can't give it five stars because this is the only Target I've been to where I can't navigate. All the others have a pretty similar floor plan.... this one was way off. Also, entrance and exits are weird. You can enter on Route 9 Eastbound, or on Otis Street. You must exit on Otis Street though. Sort of inconvenient, but definitely safer! 4 stars for the Westborough Target. read more

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This morning I went to the Westborough Target store to make a purchase. At the register I presented a manufacturers coupon for the pizza I was purchasing. The origin of the coupon was the Stop and Shop grocery chain. The coupon, however, clearly states "Manufactures CPN Expires 11-12-16". Target refused to accept the coupon, saying they had a store policy not to accept any coupon that doesn't scan through their system. I called Target customer service # at 1-800-440-0680 and was told that I clearly did not have a manufacturers coupon (which I did) and they seemed to confuse pizza with peaches....so you got me...but eventually they kind of understood the issue. They refused to issue credit for the coupon, and indicated that it was unethical to request a coupon credit for a non manufacturers coupon (you got me....I would have been glad to send them a picture of the coupon so they could see it was a manufactuers coupon, but I guess they'd rather call someone unethical instead of work the issue). So bottom line. Be careful when you go there. If your coupon doesn't scan through, and we know how often that happens at many stores, they have a policy which states they will not take the coupon... Even if it is labeled manufacturers coupon. read more

Incredible, mind blowing experience. 10/10 would recommend. Friendly staff and great overall shopping atmosphere.

Target gives back. If you shop, especially with the current economy, you should be thinking about how your town (and ultimately your cost of living) will benefit. I like Target's giving policy. Check them out and sign up for a target credit card or red card to see how your purchases there will benefit your town and may ultimately help with your town's finances. read more

Nice clean store. Great selection of stuff as only Target does. I love all the home décor stuff they have and change out regularly. My only complaint is that in the mens' clothing they never seem to have my size, plus their stuff and the Mossimo brand tend to run small, so you have to size up. Staff is always friendly and says "Hello" to you as they pass you in the aisles. Its nice that they have a starbucks, so I can pick up my drink while doing shopping. Plenty of parking and its pretty easy to get a spot close to the door. It never seems to be pretty busy, but Im usually there during the week, and avoid it on the weekends when it can get crazy. read more

Great Target, clean and well stocked store. Bathrooms are very clean. Starbucks inside store is great! You can use the Target red card and get 5% off even in the Starbucks. This place is so much nicer and cleaner than the Wal-Mart across the street. read more

Had flu shot on 1/5/14 at about 2 pm. I believe this pharmacist (Kevin) is inexperienced. It was the most painful flu shot I ever had! **DO NOT GET FLU SHOT with MR.KEVIN!*** read more

I give this target 3.5 stars, but that rounds up to 4, I guess. They are good for household items. Tried buying food there, not so great. I don't like the layout and the selection is not so good. They hardly have any fresh fruits and vegys. Service is 4/5 Food/selection is 3/5 at best read more

Great store friendly people but their mobile unit is horrible the systems never work . I just wasted 3 hours waiting for activation of iPhone but transaction cancelled so going out directly to apple store . Target good for other stuff NEVER mobile read more

Tried to return a phone case - totally intact,not even opened .Denied as was beyond date -Jan 15. Very rude and unhelpful manager - didn't even offer store credit or even state condition politely. Not going back to that place for sure read more

It's a Target. The merchandise is probably about the same as most, though sometimes they staff is slow to restock some sections. I try to shop when the place isn't busy, since they tend to understaff the registers; if the lot is full and the trash cans at the front are visibly overflowing, avoid. Otherwise, not a bad place to get cat litter, some frozen spinach, and socks all at once. read more

This was the saddest Target I've ever been in. The were decimated. Every section was a mess and mostly empty. We went to three other Target stores on this trip and non of them were in quite such disarray and lacking so much stock. read more

This is the best Target. Very clean overall and the food section is very organized. All merchandise is well shelved. No funny smells in this store. The associates are super helpful and very knowledgeable- they will walk you to the item location. Customer service will price match any item, no questions asked! Compared to the chaos across at Walmart, this is a my 'germ' store. Thanks for a good job!!! read more

I just visited the Hubards Lane Target store in Louisville Kentucky. I have been shopping there 30 years. Just recently I have been having trouble using my debit card for purchases. I have plenty of funds in the account so that is not the problem. I finally went to talk to someone at the customer service desk. I was told that she could not give me an answer and that no one else in the store could help either. Since my card works just fine every where else I can't figure our what the problem is. I guess I will have to take my business elsewhere. read more

Purchased a phone in this Target Mobile Dept. a few years ago and was told that they could not help me set it up. I would have to go home and do it myself. Last week I was in the Mobile Dept. since my phone needed replacing. Spoke with Stephan and he helped me pick out a phone and he set it up while explaining everything that he was doing. He was very knowledgeable and patient with me. I am very pleased with the phone and the customer service offered by Stephan! read more

It's so bad when you can't get ahold of anyone on the website to say something NICE about their employees. I was at this location today around 12:30-12:45pm. I cashed out with a very nice young lady. When I got home, I realized I got the wrong type of razor blades for a Gillette razor. Working retail myself, I know this is a high theft item. Even though I had a receipt I was hesitant thinking they would even let me exchange it. I decided to go back at 3pm to at least try, since I had spent $20. I explained my situation to the nice lady at the desk. She refunded me my money, and the nice guy who was also at the customer service desk helped me pick out the right razor blades (for the handle I brought with me just in case!!!). I cannot be thankful enough for their helpfulness, and I wish the Target website made it easy to compliment their employees. I hope their boss sees this and can put names to their descriptions. They really went out of their way to help me, and my mistake! read more

I agree with a previous poster. I wish I could give this store "0" stars. On Friday I went to the Westborough, MA store at which time ALL sweaters were on sale at 40% off. I brought 2 women's sweaters to the cashier (same item but 2 different colors). They didn't scan on sale. I took them to the "customer service" desk and she tried scanning them. I was then told that they didn't scan and so they aren't on sale. I pointed out that the signs all over the store say ALL sweaters 12/11-12/17 and that there was no other fine print on the signs. I even pulled the items up on Target.com to prove that the items were actually called sweaters and that the discount should apply. She proceeded to say that Target.com is not the same! What????? First of all I was only showing her that Target considers them, and clearly labels them as sweaters. She kept reiterating that the website was not the same. I left and immediately called the 800#. All he could do was log my complaint. I have pictures of both the sign and item (yes...from the website) and intend to file a complaint with the BBB for false advertising. read more