Karrie was so accommodating for a last minute limo wine tour for my party of 10. She was responsive…read morevia text and let me know all the details of our ride ahead of time. Our driver Ron was great too and made sure to keep us on track with timing. They even gave us all cider! Definitely recommend this place for any of your wine excursions, as you can also bring drinks of your own in the limo - my sisters bachelorette party was a blast!

We booked 3 different car services for a wedding. Each car arrived a few minutes early and the…read moredrivers were incredibly helpful! The wedding party thoroughly enjoyed the service and the cars!

The best one on one, personal guided experience you'll find in Leavenworth. We rented paddle boards…read moreand floated the river. It was the most epically relaxing way to spend an afternoon in mid August. Tom Potter hooked us up with paddleboards, life preservers, and the best picnic lunch ever. He gave us some lessons on paddle boarding and sent us off. Two hours (plenty of time!) later he picked us up at a pre-designated location. He picked us up in his truck, which the inside will blow you away... It's outfitted like a limousine inside. If you have an afternoon to spend in or around Leavenworth, this is the best bang for your buck.

My uncle and I were looking for kayak lessons in Leavenworth and boy did we find the right man. For…read morethree full days Tom gave us private instruction on the river and in the pool, which included a BBQ at a beautiful home in the middle of a pear orchard! He even took the time to drive to our cabin and pick us up everyday. Tom was extremely knowledgeable, professional, and also very fun and genuine. The type of person you feel like you've known for a while shortly after meeting them. I couldn't speak more highly of him or the experience he provided for us. If you're going to the Leavenworth area and looking to be set up for an incredible weekend, look no further. This guy does it all.

Friends and I took the Lady of The Lake Express tour up valley in the lake to Stehekin…read more It was wonderful. Friendly courteous staff and helped answer all of our questions. Once in Stehekin we took a 30 minute narrated bus tour to Rainbow falls. Saw the one room schoolhouse still in the works today. It was a great day trip and well worth the money for the incredible water, mountain and snow views!

Made reservations in Spring. Drove to Chelan on Sunday. Found the forecast for Monday and the…read morenext several days was 100/upper 90s. With wife's asthma and a-fib, pretty sure her cardiologist would advise against 4+ hours on the lake in a n on-air conditioned boat. Called Sunday to check on changing to a day later in the week, and was told they were booked solid. I then request ed a refund, expecting a cancellation penalty (which I was OK with. Told nope, but they would put a credit on our account. We're both in our mid 70s, and the chances of driving over 300 miles just for a boat trip are slim to none. I'm sure with a week totally booked that they managed to find another paying customer to take our place on Monday. So thanks to this greedy company who would rather we placed my wife's health and life in jeprady than issue us even a partial refund.

We like to take the train from Seattle to Leavenworth in the winter months but not having a car can…read moremake getting around a bit difficult. Kristy Barnes of Valley Ventures was amazing. She picked up the 4 of us, took us to the Reindeer Farm, waited for us and then took us to Safeway to pick up our pre-ordered groceries. She is very professional and personable and we enjoyed her great driving skills and local bits of information. Her prices are reasonable for the amount of time she spent with us. We will utilize her great services again next winter. :)

Traveled to Leavenworth to explore the magical village during the holidays. I had booked a wine…read moretour and a few other activities for our group. Our wine tour was canceled a few days prior due to an illness. We received Kristy's name and number from a friend at the front desk of our timeshare. I reached out to inquire about a wine tour in the surrounding areas. She DID NOT DISAPPOINT! We had an AMAZING time visiting the surrounding towns. The view at the wineries was gorgeous, we went to some local breweries and did some shopping at an old mill warehouse filled with local food, drinks and gifts. 10 out of 10, I would definitely recommend. I have had a few friends visit there since I went and I shared her contact! She customized our tour based on our interests! Kristy will be my first call on my next visit for sure!

Arranged for a point to point ride service from Suncadia to Roslyn, for a group of 9. I confirmed…read morewith Brandon two days before, then completely got ghosted and he was a no show for the ride. Completely unreliable- beware!

Once again I thank my fellow Yelpers for leading me to Brandon & his services. I was in a little…read morebit of a pinch I needed a ride to Seattle airport. Brandon went out of his way to go to the grocery store and buy me a bottle of Veuve Clicquot to enjoy along the way. Can't wait to get in that 26 seater party bus for a tour of wine country.

Easily the best bike tour we've ever done - and we've done quite a few. Christy was kind,…read moreenthusiastic and knowledgeable - both about the area and about e bikes. She gave great instructions for those of us new to e bikes and was patient and clear about how we could maximize safety and fun during the day! The ride was totally awesome, mostly on quiet lake side roads and the most fun on trails. She tailored the ride to our level and we had a great time going fast through back trails on our well-maintained bikes. It was like a fun combo of road biking, gravel riding and mountain biking with the option of kicking on the throttle to move up hills. It was freeing and beautiful - we'd love to come again during another season! And bonus - she knows all the best photo sites for the tour!

Super fun! We were on a tight time frame and Christy was so wonderful and accommodating. The bikes…read morewere brand new, and the nearby trails were gorgeous.

I have been on many cruises and trips from Journey Travel and Tours and Norma Jean Diaz has always…read morebeen very efficient and always goes above and beyond to make sure my experience is nothing short of amazing. I ALWAYS recommend her to my family and friends because I know she will always take care of her client's needs. Norma Jean will always do the best she can to assist whenever there are unexpected changes and delays. She is very experienced and knowledgeable to help you in any circumstances. I would highly recommend using Journey Travel and Tours and especially Norma Jean Diaz and Sandy for your personal or business travel.

We booked a Viking cruise on the Alsvin with Norma Jean from Journey Travel & Tours, based on the…read morerecommendation of friends. The trip was booked in 2024 and taken in November 2025. Our experience with her and the agency has been extremely disappointing. Norma Jean's primary concern appears to be securing commissions; she received commissions not only for our booking but also for our friends'. To begin, she provided us with an incorrect itinerary, and it seems unlikely she even recognized it was not ours. Furthermore, we inquired multiple times about the weather and appropriate clothing for the cruise, and she suggested a light windbreaker would be adequate. Given that we traveled during the winter months to Germany and Prague, where the average daily temperature, even when it wasn't snowing, was below 30 degrees, a light windbreaker was wholly inadequate. We also inquired about the Christmas markets, as we were eager to visit them. She repeatedly confirmed that the Christmas markets in both Germany and Prague would be open during our trip, which was entirely false. Considering her claims of extensive international travel and having taken the same cruise the previous year, one would expect her to be knowledgeable about the status of the Christmas markets. However, they were closed. This was on top of all the other issues we encountered. To begin, our flight from Boise to Salt Lake City was canceled. I contacted her to determine the best course of action, as the cancellation occurred just two days before our departure. Instead of offering assistance, she "passed the buck," which has become a recurring pattern, and instructed me to contact Viking to make alternative arrangements. However, as our travel agent, shouldn't she be responsible for such matters, especially since she was compensated for our booking? Subsequently, our connecting flight from Salt Lake City to Paris was canceled due to mechanical problems. We were rebooked on a different flight, but she provided no assistance and initially refused to provide a letter confirming the cancellation. It took several text messages and emails before she reluctantly provided it. She claimed she was occupied traveling with her husband, who had recently retired, and suggested I handle the situation myself. Throughout our trip, we faced other delays and challenges that demanded the support of a "travel agent," but she consistently refused to help. Upon our return, we submitted an insurance claim to recover the 1.5 days we lost due to the flight disruptions. We requested a simple letter from her outlining the reasons for the delays, but she denied our request. We then reached out to her supervisor and the agency owner, Sandy, who also refused to assist us. The letter was intended as supporting documentation for our travel insurance claim to validate our trip interruption. Instead of offering assistance, Norma Jean and Sandy directed us to file a claim with the airline, even though we booked the entire package, including the flights, through them and Viking. It's illogical to expect the airline to compensate us for lost days when they simply rebooked our flights. When I called to request a simple letter supporting our insurance claim, Norma Jean hung up on me. This has been the worst experience with a travel agency I have ever had. My husband and I travel frequently and have never encountered such appalling service and a negative attitude. If I could rate them zero stars, I would. DON'T USE THIS AGENCY, NORMA JEAN, OR SANDY!!! They are completely unprofessional and have no customer service skills.

I am so happy to be updating my review and loving this place again! I went a few years ago and had…read morea miserable experience with a rude employee and lots of kids running around. So glad to say this most recent experience was the complete opposite! Johanna is incredible. We weren't really sure what we wanted to do, and she was so helpful with suggestions and samples. We ended up getting a bottle of the brut (though the sparkling rosè was amazing too) and an assortment of cheese and crackers. She even through in a fig spread! She was a total delight and made our experience so memorable. We got a lovely shady table outside and took in the amazing scenery and area. It was such a delightful experience and one I hope to have again soon. What a beautiful place to enjoy wine with friends.

It is our first time visiting the Leavenworth area and visiting Silvara Cellars and enjoying our…read morewine in the igloo has been the highlight of our trip. The service was in incredible from start to finish. We live not far from the Napa valley and I have to say, the Rosé Brut at Silvara Cellars is hands down the best I have ever had. We will be back and I would recommend it to anyone visiting the area in the future!

This was a great little place we stumbled on while visiting the area. We loved the walk and the…read moreviews, there are 3 different ways to take in the views, easy moderate, or steep. We walked all of them, it's very easier to want to spend more time here and walk the area a few times.

I have looked at these gardens from a distance for over 20 years and never visited till this last…read moreSeptember. It is a beautiful area to hike around and see the beauty. I highly recommend.