We love this restaurant and often eat here when in the neighborhood. I can't speak to every menu…read moreitem but their pork (permil) is phenomenally delicious+succulent and a good sized portion for price ie. not only quality flavorful food but really good value! It's Puerto Rican, it closes early 4pm. Much more of a daytime lunch place which does a lot of take home (Carryout area at front) dinners. Great beef empanadas. Menu knowledgeable and attentive waitresses. Not fancy, but comfortable seating and interior. If you try it, you'll want to return, it's awesome

This is my favor spot to go for lunch with my husband we love the food and service…read moreis a family Owned restaurant and they ae always present to serve and stop and say hay...100% recommended

This is one of my go to comfort food places that consistently delivers! The flavors are delicious…read moreand love that they offer vegetarian options!

We have been regular customers of Crave and began ordering more frequently after learning about…read moreTaco Tuesdays. However, following our experience on 4/7/26, we have decided this will be our last order. Our order was incorrect, and when we attempted to call (413-427-9328), the call went directly to a full voicemail box, leaving us unable to resolve the issue by phone. We had to return in person to request a correction. We had ordered rice and habichuelas but received only rice. Upon arrival, we were informed that the stewed pink beans were unavailable; however, no one contacted us to offer a substitution. Instead, the item was simply omitted. We were then given black beans as a replacement, but the order was still incomplete, as we received only one container despite ordering two. Additionally, no effort was made to compensate for the inconvenience of multiple trips (approximately one hour of additional travel time), and our tacos were not remade, resulting in a soggy and unsatisfactory meal. While the cost of the order was modest, the primary issue was the way the situation was handled. The response we received felt dismissive and unprofessional, as though the error was our fault rather than a service issue. For future improvement, I recommend contacting customers when items are unavailable to offer substitutions, as well as ensuring a more courteous and solution-oriented approach when addressing order issues. Due to this experience, we will not be returning and will be sharing our feedback accordingly.

Awesome gluten free options! Excellent service and it's a nice spot near downtown Westfieldread more

Good service. Food was good. 8/10. Price was $21.75 for this plate and a soda. Ambiance was low…read morekey. Nothing too loud.

I like Latino's Kitchen food, but the heat there is unbearable. I was there today and it was…read more90-100 degrees and the employees looked dehydrated, tired, and strained. They shouldn't have to go through that. The food can't be healthy with such heat. Please, owner of Latino's kitchen...put in air conditioners to improve the working conditions of your workers and the place for customers.

Bland, greasy tasteless pulled pork. The day a good Spanish restaurant opens in Springfield they…read morewon't be able to keep up with demand. It amazes me how many bad Spanish restaurants there are in Springfield.

Very large portions! Wide variety of Puerto Rican food and…read morenon alcoholic drinks. If in the area , this is a definite must stop for authentic Puerto Rican food. Sit down or takeout both available

In town for a conference and found this gem. The salad special today was chicken with blueberries,…read morestrawberries and mixed greens. YUMMY. Friendly service. Cute place.

On a day trip to the museums up at the top of the hill we (three adults, three children (2, 4 & 6)…read more happened into this cool lunch place. It exists within an office building and the best entrance is on the alley running through the middle of the block. It is a family run café that probably seats ultimately inside and out 20 to 25 people. The younger woman sing to us and the older woman cooking or perhaps daughter/mother, but they were so sweet to us and the others there. They were thrilled to see an accommodating of the little ones, gave them lolly pops at the end of our stay as well as a delicious freshly brewed cup of special coffee. Although my breakfast burrito came last and took the longest to prepare, it was colossal and delicious!! They certainly did cook for us with a smile and great talent . We will be back!

Nothing fancy, not a spot for your first date, but definitely one to try authentic Colombian…read morecuisine! Service is excellent, quick, and friendly. Enjoy great Colombian music in the background. Food and service won't disappoint--give it a shot!

I'd rate El Paraiso four and a half stars…read more I had an arepa con todo. As expected, there is a lot going on. Shredded chicken. Pulled short rib. Heaping of cheese. Garlic mayo sauce. Sides of pineapple salsa and chipotle mayo. No shortage of flavor or variety. Service was quick. There was one restroom which was single occupancy. Very casual. Full bar.

Nice little place, staff are friendly. Pork is amazing, the root thing tastes little like bleach…read moresmell, wish it comes with the sauce. Everything else is good.

Awesome and authentic Puerto Rican food…read more We ordered the lechón and pollo guisado with arroz con gandules and amarillos. Really tasty and fresh. The staff is amazing, very friendly. Plus it's a great deal! Definitely recommend.