Got a nail in my tire and was stressed about getting it handled, but they took care of it quickly,…read moreprofessionally, and completely free of charge. That kind of customer service is rare these days and truly appreciated. Josh went above and beyond to make the experience easy and stress-free. You can tell they genuinely care about their customers. Highly recommend -- absolutely 5-star service from start to finish!

Do not use the location on Peoria!…read more I called on Thursday about getting my brakes done on Saturday. I dropped it off Friday evening. Now, on Saturday, I am being told it won't be done today because it got "lost in the shuffle". What is the point of calling ahead if the service won't be performed? Robertson used to be a reliable business, but the service has gone greatly downhill. Very disappointed!

I'm not going to get into tire prices because pretty much everywhere is the same. The service I…read morereceived here was impeccable. I set everything for the appt up online, so when I showed up at the store to have my tires put on, an employee literally met me getting out of my truck, knew who I was and the tires I was getting. I went in and sat down figuring it would be an hour or so, as they had a few vehicles in the shop ahead of mine. To my surprise I got a text about 30 minutes later that my truck was done. An employee came in the door, handed me my keys and thanked me for coming in. Absolutely no fuss, professional customer service that I assumed had died years ago. Congrats to this company. I hope you pay your employees well, because they definitely deserve it.

I needed new tires so I went to this Discount Tire in particular based upon the reviews. Well I…read morewent on the Thursday before we were supposed to be getting snow. I go in to get two new tires but was talked into getting 4 gently used tires. They worked with me and my budget and instead of getting two new tires I purchased the 4 used tires. My estimated time of completion was 11:04am. My car didn't get back to the bay until 11:17am. Now I was a little irritated by this as all of the people who were there before me had left and even people who came in after me to buy new tires were leaving before me. Now I understand that they take appointments, however there was only one person who came in and said that he had an appointment scheduled. I felt slighted because I bought used tires and not brand new that's why I was being pushed to the back burner. When they finally finished my car which was closer to noon than the 11:04am that was quoted to me they forgot to put the caps on two of my tires. I went back in to let them know so they did fix it before I left. I guess next time I will buy new tires and maybe I'll receive better service. I gave them a four only because of the workers being nice and professional.

I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

The initial interaction was rude to say the least. Upon inquiring if this shop took appointments or…read morenot, the owner seemed rude and hung up abruptly as if this isn't a reasonable question to ask any shop relating to vehicle repair. There are a few people here and there who claim positive interaction with this place but based upon the environment and ownership, I would assume this only pertains to particular groups of people.

I had a rental car that got a flat tire and as I went to pull over I saw this shop and pulled in to…read moresee if they could help me get to the airport. Kirk and his team were so friendly and quick! I was out of there in no time. Kirk really saved my day with generosity and kindness. Truly above and beyond!

I had little time before I needed to pick up my kiddo from school and Kirk Donathan went above and…read morebeyond to ensure I had my oil changed in 20 minutes even after finding out they don't carrying my filter. He managed to get one delivered and got me right in. Best customer service I've ever received. Thank you!

I became a deans used tire customer almost a year ago and I went back recently to get a spare tire…read morechanged. I was greeted by Dan's grandson. He did some investigating and told me the year the tires were made.and I didn't have to get the tire changed so he Made sure there was enough air and told me for the service he was going to help me on no charge thank you for the great service again ! They are very friendly, service oriented and they don't charge you lots of money !

Dean's has been my go to for used tires for at least 15 years. Service is always friendly and fast…read morewith no hassles. They fix tires and sell used as well.

With a wedding coming up and my daughters front tires needed (had to be changed, they were bald)…read more Got there and they put good tires on the front that should last her for awhile. Guys were super nice. I would definitely use them again.

Latino Tires is one of those hidden in plain sight gems. They have great, quick service. And their…read morepricing is more than fair. They believe in doing right by their customers to inspire loyalty for them to keep coming back. And they definitely have done that with means my family. They have good reliable tires for as cheap as $25 for smaller cars & $40 for larger SUVs. And these tires last long enough to make you feel you got your monies worth.

These folks are the best in town if you need ANYTHING mechanical worked on! They are knowledgeable…read moreand most importantly fair. They work on my lawn mowers as well as my gas and diesel vehicles. I send everyone here with confidence that the team at Urban Auto Lawn Repair will take care of them!

I can't express how professional and painless my repairs were with Urban were. No pressure sales!…read more He explains things plainly and has patience with those who need things explained in greater detail. He also went the extra mile to make sure his customers are as comfortable as possible with the waiting by creating a uniquely decorated space with comfy chairs, a tv, books magazines and 2 of the sweetest dogs you can choose to pet and play with. When I asked about the unique space he expressed he is very away of how stressful repairs can be and he did not want the customer to be surrounded by pressure sales posters and what not. The value and quality is on point. I highly highly recommend Urban for your auto and law machinery repair. You won't be sorry.

Drive a Nissan Pathfinder. Scary to drive. Went to Ray's…read more Repaired front end. Master cylinder on brakes. Bolts on rear end. aligned after new michelins. No one in my life has treated me better with great prices. Thank You Ray and Brian

Honest mechanics. I trust them to accurately diagnose the problem which is a major concern with…read moremany auto mechanics. They will not tell you you need expensive unnecessary work.