Sandra is very knowledgeable of the industry. She is very loving and caring and will do whatever…read moreis needed to get the job done and done right. She can do everything from your taxes to fix your broken phone and mend your heart with healing prayers

first time coming here and it's beyond excellent service. not just for us , but the customers who…read morewere here receiving service as well. she was very upfront about the process and we were very pleased. highly recommended

I highly recommend Chris Littlejon to do ANYONE and EVERYONE's taxes if possible! He was so…read moreamazing!! I plan on having him do my taxes again next year!! This was my first time EVER having someone else do my taxes and I'm so glad he was the one to do it for me! I had a preconceived notion that tax preparers were cold, heartless and just out to squeeze every dime from you that they could, but he proved me wrong! He was so friendly and welcoming!

My husband and I went last year to see Laura and were very disappointed with the services. We paid…read morearound $300 for her to file our taxes and realized after months of waiting that she had documented his social security number incorrectly. It then took weeks of trying to contact her as well as showing up during "business hours" and no one in office. We were finally able to get ahold of her and have her submit and amendment around July. I do not normally post reviews but this experience left such a negative impression. I recently heard she is no longer working there but I would still recommend you take your business elsewhere based off not just my review but others as well. Our taxes also had the name of a different person as our "tax filer" so I am unsure whose account she was using to file to add to our issues with both PDQ and Laura.

If I could give zero stars, I would right now I filed my…read moretaxes over two months ago and the IRS is claiming they never received them I've called this office over and left over 5 messages and never got a call back. I've drove down here twice now when their website states they would be open and the office is always closed At this point in time, I would not recommend this place to anybody

My review is real and truthful. I had been with rose for years i believe dating back to 2012. I was…read morereferred by my mother. I tried someone else once and then went back to rose. however, that was a mistake. Rose had filed my husbands and my taxes our very first year being married, in fact our first tax filing as a married couple was done by her. recently I ran into some issues because she advised my mother that because I was staying with her due to hardship that my mother could claim one of my children which les to me being bullied into having to allow that to me a roof over my head. I recently because of this my parents filed with my child without permission and while I tried to tell rose the situation she was rude and disrespectful telling me things like "I don't care about your drama don't involve me" she wouldn't let me talk and would talk over me. I was told by a loved one who cares about my situation to ask rose if there was another way around this mess and when I presented what I heard to rose she said I was "questioning her". Rose was also giving me incorrect dates and telling me to look for 2024 yelling at me and then back tacked and realized she needed proof for 2025. she also said she didn't know I was married all these years after advising me for years to file married golfing separate and she doesn't "recall" that either. I am in a huge mess because of her careless advisement for years. she also complained about having to keep her word on my rate since I have been returning for years and is just unpleasant to deal with and she called me a Narcissist. She left me in a mess that she made all these years and then her answer was "I'm refusing to do yours and your husbands taxes" I wouldn't trust her since she couldn't even remember enough that I was married but worst of all I think she does she just wanted someone else to blame.

Very professional and knowledgeable of all up to date taxes and new laws that are in effect, they…read morehave helped me understand my taxes on a personal level as to questions I've had also to better prepare myself for upcoming year taxes as being a small business owner it's so hard to find someone who can direct me In the right direction without messing something up with no Guidance after, But here they helped me from A-Z with no hesitation and I strongly recommend and will continue using Turnaround Refund!

I never heard back from the "Area Manager" and never received my refund on their services. (I did…read morereceive my tax refund.) I called him multiple times throughout the year and the one time I did reach him he said it would take about 6 weeks. After that, I left messages and never heard back. Terrible customer service. I'm doing my own taxes this year. What a pain to deal with them.

Just left there and will never go back to Lorena! Me like most people don't want to do my taxes…read morewrong and go to a "tax professional" for their help. Well today I went and Lorena is probably one of the rudest people I've ever met and pretty much accused me of trying to be a fraud because I was trying to file married but separately since my husband did not work last year due to a disability. She told me I should get a divorce before trying to file that way. She's rude do not go to her! I called another H&R and they told me she was giving false information and me and my husband could file married filing separately