For past year I attempted to get a call back from this CPA in Ashburn. He is not responsive. Even…read moreleft voicemails with call back number. Might be good but has Poor customer facing etiquettes. May be he doesn't need more clients.

Rajan has been our CPA for 5+ years. He is very thorough, conscientious, and has a seamless process…read moreto complete your tax returns. Your privacy and info protection is of high importance to Rajan. He understands all the tax laws for Va and Dc (where our priorities were) and provided guidance on how to move forward every year with our financial decisions impacting our taxes. We would highly recommend!

Another reviewer stated "retribution 30 years CPA experience". We had the same issue, we asked a…read morefew additional questions based on what we believed was necessary as a client, and we got this retribution response. As the other reviewer mentioned, I believe if you are willing to let Jay do it all, he is actually probably proficient, but any curves and retribution can occur. We were stunned by his response to us but where THANKFUL he did his retribution PRIOR to any work with him. We moved on but I felt it was necessary to leave a comment for others to be aware. I will say this with Jay, treat your clients properly, or face reviews like this... it is simple. Be respectful to those who ask questions - there is nothing wrong with questions as the saying goes "there is no stupid question".

So why two years to post? I had chosen not to say anything at the time of the parting and leave…read morethe "dismal process" alone. I honestly didn't want to influence anyone's decision nor damage Jay's business. Yes I did use the words "dismal" but the rest of his portrayal is not true and yes that's why a year after he posted his response I'm posting again too. I was meticulous with tabbed spreadsheets and organized paperwork - there was never just a pile of paper or box of receipts I don't operate that way. But in 2021 when I saw on NextDoor comments and questions about local CPAs, I wanted people to know it's not all rosy working with Mr. Reiner. Like I said, if you follow his rules it's good but don't deviate. I hope that clears up the motivation for my time delay.

I found Jim during the COVID pandemic when I relocated to DC from Chicago. I quickly turned my…read moreChicago condo into a rental property and moved to the DMV area. My needs are minimal but IMO, need a certain amount of finesse to get the job done. With filing state taxes in IL,VA and having a rental property in IL, I searched around for several CPAs to assist with my taxes. I found Jim after consulting several CPAs and he seemed to meet my needs at a market price. His marketing seems to be focused on SMB and dentists offices. I like that he is responsive through his mobile app/desktop portal for questions throughout the year. I like to be able to scan/upload photos of various tax documents and tag them for organization purposes. I also like the tax documents he produces for tax season and that he uses proprietary software for accounting (QuickBooks is bad!). I also use free software for accounting and gave him access, which has been helpful in situations. Perhaps this was due to a miscommunication, but I might have been initially overcharged at first for both tax preparation and accounting, when all I needed was tax prep. After clarifying with Jim, the annual amount was spread throughout the remaining months of the year. When I renewed my contract, my monthly payment adjusted for tax prep only. Highly recommended!

I was thoroughly underwhelmed. After being with a very bright, super-quick, superstar CPA for over…read more10 years in NYC, we moved to DC and were looking for a replacement. The good reviews led us to Jim Alley, but I must say they did not equal our experience. He MISSED our first teleconference appointment (great first impression), just literally did not show up. When I called him, it was clear he was out and he had forgotten, he said he'd reschedule. I've never had a business miss a call, especially without it being an emergency, and I've never seen such nonchalance for a paying customer. Unfortunately, the trend continued, with Jim taking days to respond to email, forgetting to send a Zoom link for our next appointment, sending an email to all customers the week before April 15 to say he has a family obligation and he might need to ask for tax prep extensions, etc. Good businesses have contingency plans. Also, lovely message to send paying customers - "hey, you're not my first priority". Had I known this was his philosophy, I wouldn't have picked him. No one contests the importance of family, but professionals (ourselves included) don't hide behind their personal commitments if they can't fulfill professional ones. Also decided to have an out-of-office during the holidays very late in the game (e.g. after we had already emailed him with questions) - if you know you're going to be unavailable, signal that promptly. Messages were often written with mistakes and lack of clarity, obviously put together in a very hurried manner or written on a phone, and required extra clarification, meetings were not efficient, he often forgot to answer questions we had sent, and quotes cited sometimes didn't make sense (e.g. he said it would take a few hours and cost $500 - $700 to research the tax obligations for green card holders for a specific country - I declined, and did that myself in a matter of minutes, and our previous CPA was able to answer such questions without any additional research). We had to mail checks with our tax payments ourselves, which we have NEVER had to do - our previous accountant would have the payments directly drawn from our bank account. Another nice touch of "here's the instructions, go pay your taxes". Thanks, but I'm paying you so that I don't have to do anything. By early July, we were still not done with taxes, and we had to message him repeatedly to check if we still needed to sign anything or if all necessary paperwork had been filed. The returns were finalized in mid-July (albeit with updates he kept making to them), and in December, we were still emailing him about our state tax refund, as we had not yet received it. We do not intend to use him again and will seek better options in the area (there are plenty). If a small operation run by someone who clearly has other priorities, takes his time and is not a very efficient communicator are not things that bother you, then go ahead, but just know what you're getting.

Was a very good results. She tries as a tax agents to help me do I needed to do . I even got more…read morethan expected

I hired Steve to do my 2021 Federal and State taxes. In July the VA Dept of Taxation contacted me…read moreto indicated that I owed unpaid/overdue taxes. I contacted Steve. Steve indicated that he had a problem with his software provider and didn't submit a complete tax return. Steve indicated that I should ignore the letter and the balance would go away. In September, I was contacted again by the VA Dept of Taxation indicating that I still owed money, and VA was pursuing collections and/or garnishing my wages. It was a small amount, so I just paid it. I told Steve I was upset by several errors in my state taxes (hasn't happened to me in 18 years of self-filing). Steve said he didn't understand why I was upset. He did offer to pay the small amount of overdue taxes. For me, I have 2 expectations for tax prep: file on time and accurately. Steve was 0 for 2.

Please do not reach out to or count on this firm. We worked with Steven for two years without…read moreincident - I wouldn't say he did a great job or was particularly communicative but our taxes always got filed and we aren't aware of errors. However this past year he dodged my emails/phone calls, my husband's emails/phone calls, and my elderly mother's emails/phone calls (we all file separately). He once picked up the phone and then pretended to be someone else when he realized I was calling for an update on my taxes. He lied to us about filing for an extension and took forms from my mother that he never returned. Ultimately he stopped replying entirely and we had to look for a new accountant, several months after the filing deadline. I just got a notice that I owe several thousand dollars in late filing fees because it turns out he also lied about getting an extension. I don't know what is going on and while I wish Steven no ill will, please do not work with this firm or him. I don't want this to happen to anyone else.

Update 2/13: A partner at Capitol CPA reached out to me to apologize for the situation and explain…read morewhat happened. I was more than satisfied with their explanation and eagerness to earn my business and trust. I've taken them up on the offer to work with them so have updated the review initially and provide a final review once completed. ______________________________ Let me say the reason I reached out to Capitol CPA is because of their excellent reviews and they were my first pick. However, it's difficult to go with a company or trust them with your taxes when they can't even respond to you in a timely manner or at all. Let me detail my experience below: December 16, 2019: Send an inquiry through their website asking about availability for new clients. Receive a response from Steven that they're currently evaluating their capacity and will get back to me in a week. I respond immediately asking if I should follow up in a week or if they'll let me know? *CRICKETS* December 26, 2019: Ask for an update. Hear nothing, follow up with an inquiry through their website December 31, 2019: Receive a response from Steven apologizing for letting this slip through the cracks. They have room for new clients and ask for information. I respond an hour later with the information. *CRICKETS* January 19, 2019: Another follow up. Ask for an update. *CRICKETS* January 31, 2019: I give up. I reached out to three other companies and they immediately responded, asked for my tax information which I provided, and... immediately responded. So thank you Capitol CPA for wasting my time.

Ghion tax need to be more professional. I went there with a friend last year to do her tax return…read moreand I was very happy with their service so I did mine instead and went back again this year. But things were very different. Since they already have all my info from last year, all she did was add my W2 and told me the amount I'm going to get. When she told me that, I told her I did it somewhere else and they told me I can get $283 more than what she told me and she try to get it as closest as she can and everything was going smoothly until I told her I need to step outside and make a phone call that's when she said you have to pay full amount witch is $100 before you leave. She even said how do I know you're coming back. She could've stated it in a different way if that's how she feel. Also I wasn't aware of that they get paid by hours not service. At the end I was able to step outside and made the phone call and came back . At that point, I believe it was one of the owners came to me and told me to go in her office and work with her again, without even asking me what went wrong or what was the problem. Bottom line is DO NOT go or give them all you're informations before you ask all the questions you have because they lie. I walked in 4:41PM and left 5:12PM

Awful. They never scheduled my initial meeting, and I had to call in to speak with them. They…read morestarted to hang up on me, so I'm going with another firm. Stay away.

We hired Accounting on Demand (Amin Shaheen) to handle our accounting/bookkeeping. We needed…read moresomeone who was resourceful, knowledgeable, accurate and reliable and we have found it with Amin. Amin has allowed us to concentrate on our business of building/renovating houses in Washington DC. Amin has 20+ years of experience in Accounting and it is apparent in the way he streamlines and handles his tasks efficiently. Amin has a knack for paying attention to detail which is a must in our business. We are very happy with our decision to bring Amin on board and are more confident in our accounting/bookkeeping department solely based on Accounting on Demand's assistance.

Amin Shaheen was extremely helpful, considerate and responsive in advising on our accounting needs…read more He was very knowledgeable, open and forthright on how and when he could help up, and as importantly where he could not, and I would strongly recommend Amin and his firm to others.

Phenomenal Experience…read more I recently visited ELM for a tax issue. They resolved my issue quickly and at a reasonable price. Leslie's professionalism is unmatched! I truly enjoyed my experience and will be using their services again. Thanks ELM for providing a phenomenal experience. I wish you continued success!

Terrible! I met with Leslie who assured me she would handle my tax issues for me and in a timely…read moremanner, but her carelessness actually put me into a worse situation than I was in before I met with her. I never once received regularly updates from her, in fact, I only ever got a update if I asked for one. Weeks would go by without any update or progress report of where she was at in the process. I eventually called the IRS myself and was told NOTHING had be done with my account and this was 4 months after I hired AND PAID her. She took nearly $400 from me without doing any work and has refused to contact me since. I trusted her with an extremely important tax matter and she did nothing but take my money and go radio silent. I highly recommend steering clear of Leslie Ghonheim for any accounting services!!! Do it yourself before you hire her. Worst customer service ever and you will leave disappointed!