This is a surprisingly large store given what it looks like when approaching from the street!…read moreParking can be a little tight, but if you read the signage, you can see there is a little more available to one side of the store, in addition to the front parking that can be seen from the street. It covers the bases of what you'd expect to see in a garden center: plants and more plants, pots/containers, soil/sand/etc, and a lot of extremely fun decorative items, including wind chimes, fountains, gnomes, and more. There were also two cats roaming around the store, which were fun to see. There is so much to look at, both inside the store and out in the back garden area. It's a great selection. The staff was friendly and efficient - it's a busy time of year for gardening, of course! But they kept everyone moving and assisted. Large purchases of items like soil were sent around the side with vehicle, and they loaded it up for you.

Both of the tomato plants have died already and one cucumber plant has already died. I bought a…read morelot of plants and flowers there. Probably will not shop there again!!

My landscape designer was an absolute doll and lovely person. And gratitude to the install team -…read morethey worked really hard to do a lot on a really really hot day! Otherwise, our experience was overwhelmingly subpar for the investment. We asked for a simple front yard landscaping revamp. There were more misses than wins with the overall delivery: 1) Design proposal took longer than quoted (no big deal, I know they're busy), and was missing a key part we originally asked for (and got an "oops sorry, here's a haphazard fix"). Design still lacked some our accessory asks, but we decided to disregard those anyway. I feel as though our vision wasn't heard and believe me, I am an over-communicator. Maybe budget was an unspoken obstacle? But if so, it should have been communicated - we were flexible! 2) The install day was never scheduled, and the install team showed up unannounced without designer oversight as promised. Luckily I was able to arrange to stay home for the install. 3) We were charged for new plants, that we didn't receive. Instead they "transplanted" our dead plants that looked awful (these were the reason we were investing in new landscaping altogether). 4) Old random foliage and plants were left in our landscape (likely with intention, because they planted the new around them which threw off spacing). 5) Some plants did not take and remained weed-y, even with frequent and appropriate watering. When addressed, we were told we were not watering enough... doubt it, but ok. See photos. I'm shocked they thought this was acceptable, and didn't ask how to handle if there was question at the time of install. We ended up needing to replant about half of the overall work ourselves. Old plant concerns were remedied on our invoice, and follow-up communication was prompt from the designer at least. Won't re-engage.

They sold my dad and sister a dogwood tree that died within 5 years. When digging it out I found…read moreout why. The whole ball of the tree was packed in Orange clay. Around the whole ball of orange clay was a a wire basket. This tree never had a chance to live and they charged my dad over $400 for this garbage.

Everytime I go to this Lowe's everyone is very helpful. Most of the time I find exactly what I need.read more

Tried to buy a refrigerator at the Florence Al store. Waited for 30 minutes for help. Plenty of…read moreworkers on the floor but no one could help or were even friendly. Felt very uncomfortable. This store is in dire need of customer service lessons. It is what it is, no one cares. Lowes lost a sale as Home Depot was only 1/2 mile away. Dave G

The place is horrible I've listened to the manager standing around and talk about what's not…read moregetting done and I didn't hear him talk about a solution I heard him talk about people aren't coming in but I didn't hear a solution it's horrible I will not come back ever

Nice well stocked store, hate the layout. Separate entrance and exits so handicap parking people…read moreemded up walking too far if you can even find your way out. Dislike their 11 percent rebates, just drop the price 10 percent.

I love this store. Their indoor plant selection is the best in town. They are slightly more…read morehigher end but I can assure you that you will get what you pay for. The staff at this location are very knowledgeable, helpful and kind. They always greet you as if they know you when you walk in. Their outdoor plant selection is wonderful too and have way more to choose from then the larger stores in the area. I highly recommend.

Stopped in here a few weeks back to check out their indoor plants. Now I know that its winter time…read moreand I wasnt expecting too much of a variety of plants. I remember going through the store and seeing a huge display of snake plants and not much of anything else. I plan on coming back in the spring/summer to check out the plants again.

I have a love/ hate relationship with this store…read more Love: Beautiful and diverse variety of plants and flowers Well stocked Close to home Lots of parking Hate: As several other reviews have mentioned....the staff is unfriendly bordering on hostile. You will be made to feel like a hassle if you ask for help. Expensive

Beautiful selection but horrible customer service. They never answer their phone and are very bad…read morewith phone orders. Also no one to answer questions even when you are there. XXX

I stopped by to find my baby sister a souvenir since she's all about scents. The shop is very cute,…read morewith a clean/modern design. I spent a good bit of time just sniffing their inventory and deciding if I wanted to make a candle. I ended up buying a two candles and plan to return for the candle making class with a friend.

The service and selection os great. A wonderful activity to do with friends, family, kids, etc.read more

Furniture quality seems nice but all of the couches looked the same. Would be nice to see leather…read moreon the floor if off-white fabric isn't your thing. Won't go back though. Stopped in on a Saturday and the two people working were behind the counter and so consumed talking to a couple (assuming customers) they couldn't be bothered to even acknowledge our presence let alone say hello. We were the ONLY other people in the store. We were there for a good twenty minutes, walking back and forth a couple of times checking out the store. It was so odd. My husband is super low-key and relaxed and even he thought it was weird. The couple couldn't even move to the side to let us pass them to go through to see the other room. We had to cut through an awkward space by a Christmas tree. The store is connected to the rug store and they were so great by comparison. We ended up buying a rug from them. Found furniture elsewhere.

If you're looking for furniture and accessories this is your place. Amazing selection and great…read moreprices for the high design items! This is a new and larger 2nd location!