Wife and I had to cancel cleanings because of a family emergency. When I called to cancel and…read moretried to reschedule, I was told nothing was available for 7 to 8 months. When I asked about being called if there was a cancellation, I was told they didn't do that. I told them we would look elsewhere. We found another dentist and are happy. 2 months later, on a Sunday, we got a nasty note saying we were over due for health care, when I spoke with someone in the office today, she advised me there was no record of the text. When asked again, she suggested it was part of their automated system. My spouse is a retired dental hygiene instructor and I am retired corporate management. Extremely poor management and average care.

The only reason it's 2 stars is because, if you're lucky you get a hygienist that does a really…read moregood Job. When you make an appointment, you don't choose the dentist. So, for example, I've never had the same dentist twice. Either the dentist is no longer there, isn't working that day, or whatever the excuse of the day is. Every single appointment has been with a different dentist. Front office is flat out rude; but that type of rude that's done with a smile. Huge "bless your heart" vibes. They also like to play games about insurance, saying that they accept your insurance but then, miraculously, when paying they no longer accept it. Different people get charged different amounts for the same procedures. For example 3 adults in my family all had x-rays, fluoride, and cleaning. Charges ranged from 200 - 450. All of us had the same amount of time, and the itemized receipts (other than the costs) were the same. That was the final straw for us. Even if you were happy with your work, when you leave you're left with the impression of the office being greedy, game players (with your money), and of course... bless your heart.

This practice works! I've personally enjoyed every visit due to the friendly staff and their work…read moreethic. The staff has gone above and beyond to assist me before leaving on a trip, to ensure I had what I needed while away. They are top notch, and I am grateful for them. Doc Ward was professional, along with all the other employees, but also very caring. She was willing and receptive to answering any questions I had. The other Doc, whom I can't remember his name, was efficient and quick, payed attention to detail during an exam, and also very responsive to any questions I had. I've been three times for cleanings and twice for simple dental work. I highly recommend this place, and have sent my family and co-workers here!

This place is to dentistry as car salesmen are to transportation. I should have noticed the red…read moreflag when I called, needing a new dentist after having had twice a year exams and cleanings for most of my life. They couldn't wait to see me! "Would tomorrow at 10:30 be too soon," the cheerful lady on the phone asked. I arrived for my appointment to discover the person checking me in needed $331. Odd, given that my insurance plan - which this place ostensibly accepts - covers exams and cleanings at 100%. The office manager assured me it was just an oversight at the front window, and then proceeded to tell me they couldn't give me an exam or clean my teeth without first doing a full set of x-rays. I agreed to get the full x-rays (even though I had had them within the last year) and proceeded with my "evaluation." The evaluation revealed a need for "deep cleaning," that would cost about $500 and require two visits. No, I was told, you can't just get your teeth cleaned. (Remember, I've seen the dentist twice a year since Jesus was a baby and suddenly I have periodontal disease requiring scaling and planing?). Oh, and you have two cavities. Really? How could my former dentist have missed my periodontal disease, cavities and - wait for it - need for root canal? Yes, root canal. The dentist said I'd probably need a root canal and gave me a referral to a specific endodontistry practice. This was my first and last visit to this practice that wanted me to buy the 19" chrome wheels, sport package and extended warranty.

I hadn't been to a dentist since I aged out of the pediatrician, and decided it was time to find a…read morenew office. I chose Gainesville Dentistry Co. based on the reviews I saw on Apple Maps, and I was not disappointed! Everyone I interacted with was kind and welcoming, and the office itself didn't look like a medical office, it was cozy and homey. The person who did my cleaning, Heather, did an excellent job. I appreciated that she explained everything before she did it, something that I didn't remember from my previous dentist experiences. I also thought that their new patient special was a good deal. Overall, a very positive experience! If you're looking for a new dentist, I highly recommend Dr. Feldman and his team!

I spent $$$$ having dental work there last year~ the temporary crown immediately popped off the…read morenext day. I live in Lake City so had to drive to Gainesville for them to reattach it. It continued to come off 3 more times over the next week. Since it was a temporary one, I wasnt concerned but it was annoying and cost me alot of time and gas driving back and forth. So when the permanent crown was ready, I was relieved. Fast forward 1 year later and the permanent crown popps off. I just called and was told $170 to reattach it. ?????? I almost think they purposely use weak adhesive so they can keep you coming back $$$$. Thanks but no thanks~ Ill superglue it on myself.

Was referred to this practice by another dentist. The quality of work was not worth the $$$$$…read morecharged. Now have to pay another dentist to fix this provider's work.

Staff and dentist were very helpful and nice. Was able to see me in short notice and worked fast to…read moreget everything set up and contacted my insurance same day. Very good experience

I came to this practice because I continued to have tooth pain from a root canal that another…read moredentist performed. I wanted to be relieved from pain and get more detailed information. The staff was terrific. The dentist spoke to me as if I didn't know what I was talking about. He even argued with me after informing him I had two full hip replacements and was told I would always need to take antibiotics he suggested mouthwash use as a remedy to a throbbing tooth. THEN REFERRED ME OUT to an endodontist even though my original dentist was one. Thank you for zero help and a bill.

Caring & Competent! I love how thorough Dr Cruz Davis and staff are to their beloved patients…read more Patients are family here and Dr Cruz Davis is truly skilled at his art! Best. Dentist. Ever!!

Dr. Matilsky has taken care of my teeth and my wife's teeth, for almost 5 years now. Over the past…read moreyears he has completed several new crowns (all without any pain and meeting the time tables he outlined), filled several cavities, and helped solved a painful situation in one of my rear teeth. (He found a very small particle that had worked itself between my nerve and my tooth, and by utilizing air pressure and careful probing, he dislodged the particle. Dr. Matilsky is very meticulous and careful when deciding upon a diagnosis and a course of action. He is conservative and will only drill, or begin treatment that is invasive when it is necessary. I drive a very long distance in order to obtain Dr. Matilsky's services, and he is a true professional in every aspect. In addition, the office staff, led by Debbie Matilsky is very professional and very accommodating, with the long term health of your entire person taken into account. He is very respected by his peers (from one referral he helped me with) and I would highly recommend him without reservation.

I'm 67 and I have been seeing this dentist and officehygienists for 20 plus years. He is by far the…read moremost adept dentist I have ever had. His work is impeccable. He takes times with each individual patient and is available to answer any questions. He is thorough and will not recommend any unneeded work. Great dentist whom I would easily recommend to anyone. I trust him completely.

I finally got dental insurance, so I was actually excited to go to the dentist for once lol. I…read morecalled Gainesville Family Dentistry because I thought part of an old filling had fallen out from a few years ago. They were very honest and let me know it was actually something else and not my tooth, which I really appreciated. I ended up having a few visits for other things, including a cleaning, and every single time the staff was very nice and welcoming. I had Dr. Habib, who was absolutely phenomenal. He's very kind, efficient, and clearly knows his stuff, which made me feel really comfortable. The office itself is clean, modern, and has state-of-the-art equipment. There's also plenty of parking, which is always a plus. The only reason I'm giving 4 stars instead of 5 is due to the billing. A few times my insurance got mixed up, and while I was there, I noticed other patients coming in with billing concerns as well. To be fair, that could be more on the insurance side than the office, but it did cause some inconvenience. Overall, I would definitely recommend them and will continue going back!

The reminder call was actually what got me to finally deal with a cleaning I'd been putting off for…read moretoo long. The hygienist was gentle but thorough, and I got a couple of useful pointers without being lectured about my flossing habits. The staff kept the whole thing moving, and the office had a comfortable, straightforward feel.

Worst dental team. Ivette walks around with her dog, in a dental office! She is also not nice to…read moreher staff fyi! Attitude to the fullest. And they have assistants doing dentist only work. I can see why they don't even have a two star review, for good reason.

I went to this dentist years ago and he told me that he wanted to do an "equilibration", which…read morewould straighten my teeth. It was very expensive and I told him I would have this done, but I wanted to pay as we went. He drilled two of my teeth (healthy teeth, just crowded) down to nubs and put crowns on them. Then I started getting bills for things that had not yet been done. Luckily, that put me off using him. They sent my bill (for things that were not done) to a collection agency! I was quickly able to prove I did not owe anything, but it just proves what schysters they are. To make things worse, the two teeth he ground down and crowned only lasted a few years and ended up being pulled because of all the damage underneath! He was about to do the other side when I got the bill I didn't owe, and those teeth are still in great shape! I am in the middle of getting $10K worth of implants now to replace the two teeth he ground down and ruined! STAY AWAY!!! I would give zero stars if this was an option!!!

Magnolia Dental has such a welcoming atmosphere and friendly staff that will put your mind at ease…read more The waiting area is thoughtfully designed with adults & kids in mind, offering toys, books and they also offer refreshments. They make sure to explain every step of the process with everything that I get done & also offer numbing gel that helps ease any nervousness. The hygienists were fantastic too, providing tips to help us maintain healthy habits at home. The in-room TVs are nice because you can pick what to watch and they offer headphones. The chairs are beyond comfortable, offering built-in massagers and heat warmers--perfect for a relaxing touch! For the colder months, they even have cozy throw blankets, which truly made the experience feel luxurious. One of my favorite details is the open windows in the treatment rooms. The natural light and the view of the bird feeders outside add a calming, peaceful vibe that's unlike any other dental office I visited. Extremely grateful for an amazing staff that is passionate about what they do while also being in a comfortable environment.

They forgot about my appointment? I had to get out of my work so I don't dare to miss it in fear of…read morecancellation fee. Also gave me one cost estimate for the first appointment (check and x-rays) over the phone but when I showed up it was suddenly 200$ more expensive. Will get what I need to get done right now but definitely I am not coming back.