I had a fence installed a year and a half ago and three of the posts are already wobbly and tilting. So far, I've called 4 times attempting to get someone out to the property to remedy this situation, but have gotten no call backs. I'll change my review if they are able to make this right, but so far I am incredibly dissatisfied with both the workmanship and the customer service. 1st edit: I decided to email and was called back almost immediately by Jay. He apologized up and down for no one returning my calls. So don't bother calling because your message will not be relayed to the right people...just email. I will update again when my fence issue is fixed, which he assures is an easy fix and will be done this week. 2nd edit: Issue was addressed by a crew in my area the next day. Apparently the soil may settle around the posts soon after installation. They straightened the posts and added gravel in the holes to make them secure again. I am assured that this is typically not an ongoing issue. Time will tell, but for now, I am satisfied. read more

Job was estimated and contracted on time. Installation was initiated and completed over 2 days. The installers were professional and careful in their work providing a secure and attractive result. They removed and carted away the existing fence and left the property in a clean and presentable condition. This is my second encounter with Taylor Fence company ,having purchased my original fencing and parts over the last 25 years. Charles Roberts ,Monmouth Beach NJ read more

What can I say about Taylor Fence? Hmm... Lets start with this- if you're looking to over spend for cheap product, then they are the place to go. If you want the WORST possible service department when it comes to fixing issues that arise from the poor quality product, then they are the place to go. This is the place to that debunks the old saying "you get what you pay for" because I definitely overpaid for crap. Take my advice and go with a smaller, local fence company. read more

I can't praise Taylor Fence enough for everything that they did for me to get a fence project put together as quickly as they did. They made it happen! For everyone that was involved in the office and in production... Thank you!!!! Linda L Freehold read more

Outstanding work! Clean efficient and thorough! Yes, we had to wait a long time for components of the fence to come in, but that is a Covid issue. Could be happier with my new fence! read more

Taylor Fence - Fences & Gates Near Me - Farmingdale, New Jersey

We ordered fence in April, paid deposit, then the crazy stories and "it will be on next delivery" " 2 more weeks " began. We understand Covid delays but Taylor Fence is very fast and loose with the untruths.... Every time we called it was the same excuses, made up delivery dates the whole nine yards. Watched our neighbors get fences installed months!! Before ours and they had ordered them after!! we did. Finally over 7 months later we got the call our fence was in... but, they would only send one person to do the existing removal of approximately 30 ft of fence and install the new and they would not have time to finish in one day told them we have dogs and cannot have gaping holes in fence and after all this time we felt we deserved to have a crew come out n install as promised They sent one man, good worker for sure but not a one man job!!! My husband took down, dug out existing fence posts and did all he could to assist as he is a skilled contractor, if not for all his labor it would not have gotten done with the one worker they sent, and they knew it!!! Guess they wanted to add insult to injury and screw up the install as they had screwed up the whole order from day one. Word to the wise, hire anyone and I mean anyone except Taylor Fence Worst fence company around and we have renovated and updated many homes but never ran into this incompetence and storytelling ever... read more

Update: the gate broke again!!!!! Less than 30 days after they fixed it. The gate is only opened and closed once a week. Installation and maintenance are horrible. They don't have the decency to return phone calls. read more

Taylor Fence - Fences & Gates Near Me - Farmingdale, New Jersey

If you want the job done to perfection you will use Taylor fence . From the measure and design to the final installation these guys are the best . Finally a company that still has pride in their work!!! If you want every detail done right call Taylor fence !!! read more

Taylor Fence did an excellent job on our new pool fence. Jessie gave us three options and the installer did an excellent job. After installation I was concerned about the condition of some of the boards. Jessie came out and replaced them. And this was after we made our final payment! Very impressed and appreciated. read more

Extremely dissastified with our purchase. Upon delivery my husband installed the fence and gate. When I came home from work I immediately noticed the gate had damage. My husband as well as myself contacted Taylor Fence. They refused to exchange the gate with the damage. The owner called me a month later and said there wasn't anything he could do for us. I would NEVER recommend using Taylor Fence for your fence purchase. read more

Had our decrepit fence replaced today by Jesse and Angel. They worked in the blistering heat and did a job that far exceeded our expectations. My husband had high expectations for our sloped property and they met and far exceeded them. Would recommend this company and especially Jesse in a heartbeat! read more

Taylor Fence has the highest quality products and best customer service ever! We bought our cedar fence from them (36 panels, posts, etc.) and installed it ourselves... the delivery drivers were very nice in helping to unload it. It was always a pleasure when contacting the office staff who were extremely knowledgeable and helpful in selecting the right fence for our needs. This company gets an A+++++++++++ from us! Thanks again :) read more

I have NEVER left a negative review in my life. But the lack of ethics displayed bothers me. As a business owner myself, if I make a mistake, I FIX it. Period. Taylor installed a fence on my neighbors lawn and accidentally cut into 1 our sprinklers. Accidents happen. But, when I called Taylor and asked for help, they told me "we are not responsible for fixing and if you want tools to dig and find the leak you can drive here yourself and get them". This what they said to my wife. How nice. I called and they told me "we're a fence company not sprinkler company, this happens all the time". I asked if it happens "all the time" what do you do to fix it? Again, excuses were made, no apologies were made and no help offered. I didn't need help. No one said sorry. How about simply saying sorry. No one even attempted to make right of their wrong at Taylor Fence. I understand mistakes happen, but if they do happen "all the time" then find a way to make right of them. As a business owner, at LEAST drive over and see the mistake you made. Have some ethics, just SOME ethics. From cutting into our sprinkler, our sprinklers didn't work in the backyard and this time in Summer was with no rain so our backyard grass burned. I wasted my work days attending to all this BS because Taylor is too good to offer an ounce of help. I dug all around the backyard and the side of the fence to find the issue and between getting a Sprinkler company to fix the issue and buying seed and lawn materials we spent close to $500 to fix this issue, probably a little more. The money is NOT the issue here. It's the LACK OF ETHICS where a business makes a mistake and can't even say sorry. People like this don't deserve to run a business. NO ethics = NOT ready to run a business. I told my son that this is a GREAT lesson. That if you make a mistake, you FIX it. Period. You don't find an excuse, you find a way. I have ZERO tolerance for people who own a business AND lack ethics. read more

Taylor fence came out and repaired my double gate which I purchased from them. I was originally not satisfied but they did the right thing by me. read more

I want to Taylor fence a couple of days ago for a drop pin for my gate door and I was soo impressed with the service from the young fellow behind the counter. Not only friendly and down to earth, but knowledgeable and courteous and will continue using them for my fence needs, thank you !! read more

$800 for a SERVICE CALL on a fence they installed??? AND I was not very happy with the installation in the first place. I would not use this company again! read more

We searched high and low for a shadow box fence. We wanted to extend our yard using the same fence that was already there. To our surprise it was harder to get a wooden fence than vinyl. We went to places up north jersey and to find out we were lied to by these OTHER fence places that told us they had it in stock! We decided to order our fence through Taylor Fence which is next town over....they actually exceeded our expectations by having the fence ready in 1/2 the time they promised. :) Taylor Fence took it upon themselves to also call us so we could re-measure the fence since the measurements we took didn't seem right to them. Wow, thank goodness they took the time to observe that b/c otherwise we would have had a custom made fence that was wrongly measured by us. We installed the sections of fence ourselves. Taylor fence custom built the sections exactly to match our existing convex shadow box fence and was perfect!! :) We also purchased an aluminum fence around our pool which was in stock. They were soooo helpful and their customer service is superb they know how to take their time with their customers!! I am glad we utilized Taylor fence and gave them our business. read more

Signed a contract over 1 month ago. Have yet to hear from Taylor.

Have had great success with Taylor fence! The owners are very attentive and thorough! I have recommended Taylor fence to many of my friends and they all have had great success! The fence we got has held up over the years and we would definitely use this business again. Use this company with confidence. read more

The first appointment established was to receive a price quote, and review fence options based on available inventory. The Estimator "no-showed". I understand that this can happen, but he called at 9 am to confirm a 2 pm appointment later the same day. This ultimately left me sitting in an empty house for an hour and a half while I waited for him to either post, or call to reshedule. I finally reached out to the Estimator, who said "now I know why I had time in my schedule to eat lunch", having completely forgotten to put the appointment he himself confirmed earlier in the day, on his calendar. I made another appointment for the following Monday evening. Estimator showed up, an hour early, which created the need to leave my office earlier than planned in order to accomodate his inability to schedule appointments. A week went buy, no estimate. Called the office and spoke with a supervisor who ranted about a ten week installation delay (who asked?), placing the blame on Hurricane Sandy, which occured seven moths prior. My question, "Is Sandy also responsible for not returning my phone calls relative to the cost of installation? Because that hasn't happened either". Supervisor promised a return call by end of business the next day, inclusinve of price and approximate installation date. Never received a call from Supervisor or anyone at Taylor Fence, ever again. Especially disturbing, given a ten year business relationship that included fence installation at three prior homes. Taylor Fence needs to hire additional people, or simply tell customers that they are not taking on additional business at the monment whether because of Hurricane Sandy or more accurately, their own incompetence. read more

Went into Taylor Fence the 1st week of April to set up having a fence installed in our yard. Guy at the counter was very nice and informative. He explained the process, showed us a price for the materials and explained the payment process. He took our information and said a "job estimator" would be in touch with us to come to the house. On April 11 "Josh from Taylor Fence" called and asked if he could stop by. He did, took measurements and said he would be in touch. Never called back. A call to him went unanswered. I called Taylor Fence directly and explained my situation. They sounded confused and said they would have to try to figure out who came to my house. I told them "josh" and they said " oh, well you can try calling him back again and we'll send him an e-mail" I asked if employees from Taylor Fence handled everything from start to finish. I was told that some stuff is handled in house, some is handled by third party contractors. I was looking forward to doing business with Taylor. It was trying to give my business and money to a local business instead of other options. I can understand if their job calendar is backlogged or a surprise pops up..... BUT...... it's 2015. Pick up the phone, call me, text me, send and e-mail, write a letter. Something. Anything. Make an effort to show your customs that you care. I was also left with a bad taste in my mouth with the fact that I was never informed about 3rd party contractors and the fact that they told me to call him back!! I was a very motivated customer with cash in hand that was forced to take my business elsewhere. Choose another fence company. Find a company that will respect and appreciate business. read more

They are seriously lacking in customer service.They do not return calls and you basically have to call a few times a day to get any sort of straight answer. I fully believe that if we did not call them frequently our job would have been pushed to whenever they felt like completing it. Their reputation has suffered because of this and I would not recommend them. AT ALL. read more

I have had several experiences with Taylor Fence and they have all been pleasant. I myself own and manage a large piece of land which requires all different kinds of fence to be installed. I have worked with other fence companies in the local area but none of them have met my needs until a few years ago when I contacted Taylor Fence. I needed A LOT of fence put in with uncommon measurements and so on. I talked on the phone with one of the salesmen and in a few days I had an estimator come look at what I needed done. I am not one to be picky or baggy when it comes to business because I myself know what running a business is like, so I understand why sometimes things take a bit more time. My order did get pushed back but when I got it, they made sure that everything was delivered and installed correctly. On the few occasions I have used Taylor Fence Company, there was only one instance where the order was not quite right, but I called to explain and I had my order fixed in no more than a day or two. The company is run by people who are genuine and know their stuff. I recommend this company for any of your outdoor fencing needs. read more

Hired Taylor to put a fence around my property. First, it took 3 weeks longer than they had originally told me. After it was completed, I was satisfied but a year later the fence posts had loosened and started to lean in different directions and one section bowed. I contacted them about this and they sent someone over to look at it and they said they would take care of it. Feeling a little more comfortable about that I foolishly hired them again to put in a small fence enclosure close to the house. They installed the enclosure and straightened the posts however the bowed section was not repaired. When I informed them of this the response I received was "there is nothing we can do about that". I then spelled out my concerns and displeasure in an email and the only response I received was a phone call looking for the balance for the small enclosure. The bowed section remains as does my disappointment. Plenty of other fence companies out there...use one of them. read more