I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

I was sorry to read Tyler's review since it was absolutely the opposite of my experience. Don't…read moreknow who Ken is, but maybe no longer working there? Clearly the service orientation of the manager is critically important in the times of transition of many people using self storage. Jen is absolutely a superstar! Very capable, constantly working with customers to help make their experience successful for them. Great attitude. Always willing to help. Very clean, new facility. I have used self storage in many states and locations over our years moving around the country, and working with Jen and this facility in Brighton is absolutely the best we have ever experienced. Thank you so much, Jen.

I do not recommend storing here. The management is not willing to take care of their customers and…read morethey offer services and deals that they do not follow through on. Ken said he didn't want to help me. He didn't say he couldn't he said he didn't want to. Multiple employees at this location promised help and results that were never receive. I've never missed a payment and have always been respectful with staff and I was treated as if I was a nobody. I'd highly advise steering clear of this storage facility if you want honest and good business because this establishment has neither.

We want to give a huge shout out to Extra Mile Movers based in Brighton! Tommy and Jaxon did an…read moreexcellent job moving my mother in law from her 3 bedroom ranch in Shelby Township to the lower level of our condo in Brighton. Despite the 95 degree heat these guys showed up on time. They walked the job first to see what they had to move which in our case was about 40 boxes and bags and about 15 pieces of furniture. They then proceeded to put down runners and shrink wrap the furniture items followed by picking up the heavy boxes and loading their truck. The total job only took them a total of 5.75 hours which included the 2.5 hour round trip drive. The final price was very reasonable since they charge by the hour. Again, this was in exhausting unbearable heat. They even moved a recliner from our first floor to the lower level at our request. These young guys were congenial and very helpful. We would definitely use them again if necessary. They are top notch. We highly recommend them if you have a move in your future.

My experience with Extra Mile Moving / Moving Forward has been one of the most stressful consumer…read moreexperiences I've ever had. This was a move of approximately 38 miles from Brighton to Okemos. Before loading even began, I expressed concern that the truck appeared too small for the contents of my home. After a walkthrough, I was assured it was the correct size. The move ultimately expanded to additional trucks, additional labor, additional days, storage, and charges that far exceeded the estimate I had been given. What followed was even more difficult. Large portions of my belongings were not placed into the appropriate rooms of the house. Instead, my garage was packed floor-to-ceiling so densely with boxes and furniture that I could not physically access many of my essential belongings, including clothing, toiletries, medications, office supplies, kitchen items, and even some perishable goods. I have photographs documenting these conditions. Living alone and with physical limitations, I was forced to hire additional help simply to move boxes and furniture so I could regain access to my belongings. As I gradually unpacked over the following weeks, I continued discovering additional damaged property, misplaced items, missing items, and repair needs that could not reasonably have been identified on moving day. The financial impact has extended well beyond the moving bill itself. I have incurred additional expenses for labor, furniture relocation, repairs, and correcting problems left behind after the move. The time spent recovering from this move has also delayed my ability to return to work and restore my home to a functional condition. Despite having already paid thousands of dollars for the move, I have continued to receive collection demands and threats of litigation over the remaining disputed balance while I am still documenting property damage, missing items, repair costs, and other losses. Rather than working toward a practical resolution, the dispute has continued to escalate. This matter remains disputed, and I am documenting my damages and evaluating my legal claims. My advice to anyone considering this company: * Read every contract carefully. * Clarify in writing how additional trucks, labor, storage, and extra days will be billed. * Photograph everything before, during, and after the move. * Keep copies of every email, text, invoice, and estimate. * Continue documenting damages as you unpack because not everything is discoverable on moving day. This review reflects my personal experience.

Vandrey checks ALL the boxes: extremely convenient location, reasonably priced, open 24/7, &…read moredrumroll...the owner is an absolutely AMAZING local guy! We've stored all over the country & this place is by far the best storage facility we've ever dealt with. No corporate red tape-just a good owner with great attention to detail & great business practices. Vandrey Self Storage has been a dream come true! Highly recommend!

From the owner: We are a locally owned an operated facility! Vandrey Self…read moreStorage takes pride in offering a simple and hassle-free self storage experience for all our customers. We make sure our storage units are clean, secure, and ready to rent. We offer a wide variety of unit sizes, Drive up non Climate Controlled storage, Climate Controlled storage, as well as Outdoor Boat and RV parking.