I'm so glad that I decided to rent from Taylor Rental! I've assisted in planing parties before, but I've never had to rent tables or chairs, and I was a bit nervous about the cost (even though this get together was definitely on the small side of the spectrum). Jim was more than helpful, and answered all of my questions without a hint of annoyance. He is an absolute pleasure to work with, and you can tell the man knows his parties! The white linens that I also rented were bright bright white! Not a stain to be seen, and they truly gave an elegant nature to the tables and the room. I'm so appreciative of Jim and Taylor Rental, I will definitely be doing business with them again! read more

I was looking for items for my vow renewal it was really hard to work with them due to them not being very responsive via phone unless you have booked with them. Therefore I went with another company. read more

Delivery came almost 3 hours prior to agreed time and was being delivered to a DRIVEWAY of a neighbor's house. Tables and chairs were extremely dirty and had to be cleaned and hosed down prior to use. Pick up came at 7pm after being asked to come after 1:30pm (even spoke to owner after 3pm and was told they would pick up between 5pm and 6pm. After calling the next day the owner said "well you know the traffic in Poinciana" and refused to refund any money even after agreeing to all the problems with the order. read more

I decided to rent a tent for my wedding day which was on a hot summer day. I had no idea what I needed to get in order to make this work. So of course I left it up to the "professionals" to help me out. The best day of my life was ruined because both the owner's son and owner Jim did not calculate the measurements properly. I decided to rent an AC unit to keep the tent cool for the reception but the length of the tent was not long enough causing the air to escape. The company was advised of the situation prior to the event starting but was advised not to worry because the tent will cool inside with time, but that of course did not happen. Therefore I was promised a full refund. Long story short my day was ruined and I did not receive my refund as promised. I will never conduct business with this company and do not recommend anyone else to fall into the same entrapment! read more

STAY FAR AWAY!!!! The only reason I gave 1 star is because it made me leave some sort of rating to write a review. I am shaking as I am writing this. I have never been so upset by the service received by a company. I contacted Taylor Rental October 16th for a quote for my upcoming wedding. I received an email on 10/18 stating there had been a family emergency so the quote was going to take a bit longer. I am an understanding person so of course I waited. I was finally contacted on 10/30 and told that they were working on the quote, but needed the exact address. I provided the address on 11/2. On 11/9 after not receiving a response, I emailed again stating that I was concerned because I needed to secure rental items for my wedding. I got a response on 11/10 stating they never got the address so I replied immediately and gave them the address. They provided the quote that day and I replied requesting information on how to secure the date. They responded on 11/13 and said that I was required to pay 20% down. I replied again and asked how to pay that. I wasn't sure if I could do it over the phone or needed to go to the store in person. By Friday, I still had not received a response and as you can imagine, I was very concerned. If it took them this long to respond to an email, would they show up on time to my wedding? I sent a professional, but stern email and requested a manager call me. The manager/owner of the company called me and was extremely rude. He said that if I had called, I would've gotten an answer and that it was my fault for not calling. Up to this point, I had only communicated with them via email. I am a school teacher and cannot make personal phone calls while at work. I did try calling a couple of times, but I shouldn't have to track these people down. They are a company offering a service that I was more than willing to pay for. The manager proceeded to tell me that I needed to find a different company because he didn't want to work with someone like me. I am so very upset by the way I was treated just because I was upset that they weren't responding to my emails. It's not worth the money you'll save with them. Stay far far away! read more