Absolute WORST dentist office to work with. Unprofessional. Rude. Schedule appointments, even…read morereceive texts confirming the appointment and then show up and they say there is no appointment AND TRY TO CHARGE YOU $50 to reschedule. Go somewhere else, literally ANYWHERE ELSE. If I could rate this less than 1 star, I would.

Great experience for my whole family. Dr. Brittany House is amazing and you can tell that she…read morereally loves her job by the way she treats and teaches her patients. Very friendly! The staff is friendly as well! They don't try to talk you into getting expensive dental care, they try to help you decide the best treatment to keep you healthy for the best price. 10 out of 10 recommend!

Don't recommend, o when to my appointment today, I waited after all that ready to make a payment,…read morefor not explaining reason ,they didn't see me and sent me to other locations, I lost a day of work for they treat me like anwonted patient and send me to other locations and lost other day of working. Unprofessional, not communicating with the patient, I don't recommend this location , Walk away from this sorry service find someone to care for you needs.

Dr. Carly Bonnette and her staff are absolutely FANTASTIC!! they are very professional, polite and…read morevery good at what they do. I had new dentures made and needed them in a hurry, Dr. Carly made sure that I received them and they fit perfectly. I highly recommend Dr. Carly and the clinic for any dental work you need done.

Highly recommend. Whole family. Only place for us. I needed some pretty extensive work done. My son…read moredid too. Excellent results. The whole staff from the front desk on back. 5/5

Had a 12:30 appointment. Was there 1 hr early to fill out paperwork. 12:30 went by. 1:00 came and I…read moretold receptionist I had a 12:30 appointment and it's 1:00. She said she called my name and no one answered so she removed my appointment. She never called my name. No apology. Just sucks to be you..... I drove 80 miles to see this dentist and for them to do this is unacceptable in my opinion. Obviously they have enough business they don't need mine.

After spending thousands of dollars for dental care with Shreveport Bossier Family Dentists and…read moreloving every dentist, today I was refused service by a dental hygienist for not wanting to get an x ray due to the cumulative effects of radiation. I found this information from the American Dental Association: "Adults without apparent dental problems do not need dental X-rays of any kind every year, the A.D.A. says. Adults who properly care for their teeth and have no symptoms of oral disease or cavities can go two to three years between bitewing X-rays, according to the A.D.A.". Just FYI, if you are at risk for cancer, a patient should be allowed to speak with a doctor about the necessity of an x ray or scan of any type. Like

My husband and I have gone there for several years. Very pleasant atmosphere. Very satisfied with…read morethe care we have received.

1. I arrived here yesterday at 12:45pm and I had to wait until everyone finished eating lunch…read more 2. The care I received was acceptional and everyone was so nice and Dr. Loud was extremely gentle and caring. Overall I will be returning next month on the 13th of May... Thank You for having me at your establishment

Balonda and Dr. Loud were both unprofessional. They didn't even speak when they entered the room. I…read morehad to ask Balonda several times what was she about to do next. She was rude and disrespectful responding to me as if I wasn't the patient. You try to support your people, but unfortunately in this case, we will never return.

I scheduled an appointment with this office and was seen within 2 days of calling. They went over…read moreevery single thing I needed to know about extractions and all options of dentures. Summer went above and beyond with providing me information on what my insurance would pay and what I would be left with as well as financing options. She was so kind throughout the whole process. Every single one of the staff checked on me during and after my procedure. They made sure to keep my anxiety under control as well as pain afterwards (which wasn't as bad as I expected). Dr. Haygood was very professional and thorough and I never felt like he was rushing to get out of my room. I HIGHLY recommend this office if your considering dentures, implants, etc. I couldn't be more happy with my results and the process.

VERY impressed by this practice on Airline and I HIGHLY recommend. I had been to several Dentists…read moreover 2 years here in the Shreveport/Bossier area. I got the "run-a-around" of "We have to see you first before we can give you even a ball park price so let me make you an appointment" So after having to pay for x-rays and sales pitches, it was a GREAT relieve to have been able call up, told them what I wanted (snap-in dentures) and told a bottom line price per implant by a articulate, cheerful young lady who told me what my insurance would a would not do. The office is very pleasant. I recieved anxiety meds (several teeth being removed) and was placed in a room with nice music and a cuddly soft blankee and took a 10 min. nap. The good Dr is very professional and gives you a feeling of knowing you are good hands and it was with very minimal discomfort he extracted 5 teeth and performed 4 implants. I have had very little bleeding at home. I highly reccommend this dental family on Airline Drive. P.S. I also was given the blankee!

Brighter Smile Dental Care Clinic is by far the best dental care clinic I have ever visited. Before…read morecoming here, I was so nervous due to prior negative experiences and being overcharged. Yet here I have been treated for so many services by Brighter Smile and my smile shows the tremendous difference. There are three convenient locations, they offer same day appointments, in office whitening, veneers, implants, oral and IV sedation, and they even work with your insurance. This is a highly qualified, attentive staff at the Shreveport clinic. Also, they are very knowledgeable, professional and helpful. The entire staff is kind, courteous, friendly, patient, gentle, respectful, informative and supportive. They take the time to listen to my musings, concerns and questions, and explain the details about the procedures they are about to perform. Unlike previous experiences, this clinic readily shows me my X-rays, dental progress and enlightens me about ways to improve my dental health. I never cry nor feel uncomfortable during my time here. Special kudos to the amazing Dr. Fox and his staff at the previous location whose service is impeccable. He brought me here, and since then the awesome Bert Kouns team regularly provide such outstanding support and service during each of my visits, with attention to every detail while assisting me patiently with warmth, kindness and pleasant humor which makes my visits so enjoyable. I'm thrilled about the quick entry time with little waiting, the efficiency of the front desk and the many pain free methods that are used. In fact, because of the wonderful numbing technology I usually don't feel anything and I strive not to fall asleep. By the time I get home, the pain method has not worn off yet, allowing me time to take a Tylenol and a nap. Bravo! Thanks so very much for making me feel like family and I look forward to seeing them on my next visit. They even provide free chapstick and a dental care bag. Because of Brighter Smile Dental Care, I am in the best health ever. Thank you!

the in-house dental plans are WELL worth it. every time i have gone here, i've been met with…read morefriendly people and knowledgeable medical professionals.

I signed up as a new patient, they got the birth year wrong then couldn't find me in their system…read more My first visit was exam and x-rays. I asked and was informed all services were covered. I then received a $73.00 bill for x-rays. Dentist Ashley Horton spent about two minutes with her "exam" hopping between me and two other patients. I got a proposal for extraction and partial. I call my plan provider to reference dental codes and costs. All their dental codes were wrong. ADA codes begin w/letter D, theirs began w/number 0. Two hours and a three-way call later, I finally figured out costs. They don't send cost predeterminations. My extraction appointment was a disaster. Horton didn't have the strength to pull the tooth, cut it in half, then jacked the halves back and forth for forever, finally getting them out. Before the extraction, I tried to discuss the partial type, she didn't have the time and didn't care to listen. Profit before patient care, same as it ever was, this place is no different. I cancelled all future appointments. A good dentist and good dental organization are hard to find.

Everybody is really kind but they've started the upsell trend. Upsell for a different fluoride,…read moreupsell for different this or that, upsell for consult for invisalign. It makes me really uncomfortable and I don't like going anymore.