I've used them 3 times, and the auto shop said never change them; they are easy to deal with.read more

My experience with Empire Auto Protect has been extremely disappointing…read more After trading in my vehicle, I contacted Empire Auto Protect to cancel my extended warranty. I was told I would need to provide a copy of my bill of sale before they would process the cancellation. Because the trade-in documentation is embedded within my purchase contract and contains sensitive personal and financial information, I explained that I was not comfortable providing it and asked if there was an alternative form of verification. Instead of working with me to find a reasonable solution, I encountered customer service representatives and a manager who were rude, dismissive, and unprofessional. While I was simply asking questions about the company's cancellation policy, my calls were disconnected multiple times without resolution. Customers should be treated with respect, especially when asking legitimate questions about a contract they purchased. Requiring unnecessary documentation containing confidential information, combined with poor customer service, made this an extremely frustrating experience. I hope Empire Auto Protect reviews both its cancellation procedures and the professionalism of its customer service team. Based on my experience, I cannot recommend this company.

Mrs. Bennett State Farm office personnel and staff members are the most professional team of…read moreinsurance representatives that our homeowners association has experienced in the last three years. They teach clients best practices and personal community care to protect their assets. Thank you kindly for the one on one insurance education and providing the opportunity to work on behalf of our Quails Nest HOA community. Respectfully submitted, Dr. Sheila Copeland Vice president On behalf of our President Cynthia DeBellis

Casandra is one of the many people that work at Katie Bennett's State Farm Insurance Office that is…read morevery friendly and helpful. Also, I would like to go further by saying that every time I walk into Katie's office she always has a smile and is willing to take the time and help with any insurance problem or need that I may have.

Fred was very helpful and very good and efficient . I would reckamend him to anyone. He will…read moreanswer the questions that you ask or get back to you as soon as he gets the answer.

krista is AMAZING along with the other ladies that has helped our family with our insurance every…read morestep of the way !

Joe is professional, knowledgeable, and easy to work with. He's the kind of person who takes pride…read morein helping others and making sure they feel confident in their decisions. I would recommend teaching out to him if you're looking for guidance with insurance!

Angela Gibson one of the Account Associate who served & waited me few days ago, (4/23/26) in their…read moreDover Office was nice, gracious, & professional. She got all four of my vehicles Insurance Papers,finances, & Policy approved and done on that same day about an hour office visit. The nice thing also about the Agency, is that they accept credit card for payment of insurance premium. C. Bongalos jr. MD

Used them for their notary services - they were friendly, quick, and fairly priced! Definitely…read morerecommended!

From the owner: Impact Insurance Agency, Inc is an insurance brokerage firm. We are licensed in the states of…read moreDelaware, Maryland, and Pennsylvania to conduct insurance and limited financial services. Impact Insurance Agency offers multiple forms of insurance including: Auto, Home, Life, Business, Commercial Trucking Insurance , and specialty Insurance for Churches and Non-Profits, We can also help you plan for retirement and gain financial stability. At Impact Insurance you can expect a balanced combination of good rates with good customer services. We have multiple insurance contracts with various companies to provide the best rate and if with years of customer services experience you can also feel secure in knowing you will always receive a high level of professionalism and customer satisfaction. Call or Email today for your free quote.

Kayla went above and beyond in helping me with my homeowners policy. I would highly recommend her…read moreand the agency!!

From the owner: Our mission is to be the primary resource for the insurance and financial services needs of State…read moreFarm customers. We want to have a proactive and positive role in improving their lives individually and our community. License #: DE-3000124932, MD-3000101906

This is not a reflection on Paul Sarnack, or his personnel. However, being my agent, this is a…read morereflection on the company's claim department his office represents. Dear Allstate Customer Relations Team, My name is Marvin Fraser, and I am writing to formally express my profound dissatisfaction with the handling of my insurance claims following the severe winter storm damage sustained by my home in the Delaware/Northeast region of 2025. After twenty years of loyal membership and consistent premium payments, I find it deeply disappointing that Allstate has demonstrated little to no meaningful effort in addressing my claims for roof and screened patio damage -- damage caused by one of the most severe winters this region has experienced in decades. Despite submitting my claim in a timely manner, I continue to find shingles on the ground after every subsequent storm, a clear indication that the matter remains unresolved and that my property remains vulnerable. Given the lack of responsiveness and the absence of adequate support from your organization, I have made the decision to personally finance 100% of the cost to replace my roof and upgrade my screened patio to a glass enclosure -- expenses I reasonably expected my long-standing insurance coverage to address. Furthermore, I wish to formally notify you that, effective June 1st, I have secured both home and auto insurance coverage through another provider USAA, and saved me over $500-- one that I am confident will deliver the level of protection and service my assets deserve. After two decades of membership, this was not a decision I made lightly; it is a direct consequence of the inadequate service I have received. While I do not intend to actively disparage your organization, I will not hesitate to share my honest experience should anyone seek my recommendation regarding Allstate's services. I trust you understand that customer loyalty is earned through consistent, reliable service -- something I regret to say I did not receive. I sincerely hope Allstate takes this feedback seriously and takes meaningful steps to improve how it serves its long-term members. Respectfully, Marvin Fraser Former Allstate Member -- 20 Years

Ever get one of those mailers that say "get a policy for $500"? Well, don't fall for their…read moredeceptive marketing, total waste of time. It took at least an hour on the phone to realize this. Line for line, AllState is more expensive than Progressive.