My dad has lived in Great Falls for about 40 years. As far as I know this is where he has always…read moretake his car, and I have continued to bring my car here. The guys are friendly and always do a great job repairing my car. This is a place you can trust!

The owners were able to schedule me in on short notice because I was from out of town and headed…read morehome the following day. I needed the leaking oil pressure sending unit replaced and they were able to repair it in a timely manner for a reasonable price. The owners are nice, old school and knowledgeable.

I brought my 2017 Chevrolet Traverse in for an oil change and when I got it back my middle console…read morelid was broken. I noticed when I drove off that the plastic part that holds it down was broken off so I got a new lid and put it on myself. I will not be bringing my vehicle back to them.

Went here to diagnose an engine misfire. I checked the codes before going in and i had an engine…read moremisfire code and a system bank lean code. When they scanned it they said there was no misfire code and said I had an air leak from the air box. I checked myself after the appointment and found the "leak" being three pre-drilled factory holes on the bottom side of the air box. There was also a leak from my air resonator which they didn't mention and quoted me $500 just for the air box and hose. Not including labor. Fixed it myself for under 100 bucks and turns out the air leak wasn't even the issue.

Shortly after moving to Great Falls I went to 15th Street Service Station. I had a lot of work done…read moreto my truck. They were extremely kind, professional, honest and straightforward. They were great at explaining to me the issues the vehicle was having or could have, and kept me informed and involved in all decisions and updated me with any possible price changes. More recently, I was involved in an accident. I chose 15th Street as the tow company. The tow driver picked me and my truck up. I was a bit shook up. I have no family here and was having an "i want my daddy" moment and Gary was very patient. Helped me out of my vehicle, as the door was stuck shut, explained processes to me. He helped me find words when I was too shook up to find them myself. He drove me to More than one car rentals, waited for me to get a rental. he went out of his way out of the kindness of his heart and made being far from home seem not so far.

I took my pickup here because they were the only shop open the Friday afternoon before memorial…read moreweekend. They ended up finding a problem the local Ford dealership hadn't been able to find, and they were able to fix it for a reasonable price.

Emily was a great no pressure salesperson. Allowed me to take me time, do research and come back…read morefor another test drive and checkout of the truck. Then did all the legwork to make the sale easy as could be.

Emily gave me a trade in quote yesterday regarding their trade in value for my vehicle versus my…read moreestimate, which I got from Carfax and which incorporated a repair cost. Emily quoted me $3,930 to repair a small dent on the side. We took it to two body shops and each quoted half that amount. Emily then passed me along to Brandon since she was about to take some time off. My last conversation with Emily was to compare the amount of money I'd need to borrow, plus my vehicle's trade in value, versus City Toyota's estimate. Theirs was $22,395 plus my truck. Mine was $19,895 plus my truck. When I met with Brandon today, I said I'd like to try and meet somewhere in the middle. He went back to the man behind the curtain who said, "our best offer, which I will not negotiate, is your truck plus $22,800" or something similar. Then they tried to argue that the "pulse brake light system" (which I don't want) was installed adds $500 to the price (which Emily never mentioned). I spent an hour and a half with Brandon, missed work and was made to feel like the victim of a major bait and switch. Thanks City Motors!

I try to get all my auto work done here! And with a 155,000 mile vehicle, I can tell you two…read morethings: 1) like any good auto repair place, they stay plenty busy. Sometimes a bit problematic, but that's a good sign! They're worth scheduling and waiting for. 2) I plan to drive this rig another 50-150,000 miles and these are the guys to see me through. If your reading this, good luck with your auto issues : )

They got me in right away without an appointment and got a new battery installed, changed the oil…read moreand checked the tires to make me road ready. I flew in from MN to rescue my son's truck and drive it home to MN. The truck was sitting abandoned for 7 months and needed a good check out and oil change as well as a new battery and tires inflated and checked for damage. I was alone and really stressed out but Carnahan's took care of the truck at fair and reasonable prices and got me back on the road safely

I got stranded in GF on business with what turned out to be a bad intake manifold gasket. I had to…read moreleave in 2 days to get to another trade show so I was in a pickle! Fritz managed to fix it AND service my brakes in time for me to pack up my booth and make it to Coeur d'Alene! The amazing thing was that he could have charged me an arm and a leg and didn't. He was more than fair! It was the kind of service and lack of greed that I don't find in the big cities. I hope to come back next year and if I do I'm driving my truck and having all its annual service done by Fritz!

I've sent several good friends of mine with Cadillacs and classic cars. The work was done…read moreproficiently and affordably by people who have a strong passion for what they do.

The service team is great, the sales team is horrible. I bought a 2018 Jeep renegade trailhawk…read moreafter my 2015 trailhawk was totaled in an accident. The price was outrageous, but it had low mileage, And it had the navigation I have always wanted. Before driving off the lot I engaged the navigation it showed me in Canada and I live in Montana. I called over the salesman and he had no idea how to correct it, he asked more senior salesmen and they didn't know anything. It was getting late so I took it home , I followed the book and tried to reset it myself, no luck, called Mopar no luck, even called Serious. The next day the service dept suggested disconnecting the battery and that would create a reset. I took it back to Lithia and the did the reset,still no navigation. When I requested it be repaired LITHIA said they said they would have to CHECK THE WARRANTY. Really! This car was sold as a certified pre owned vehicle. Lithia then agreed to replace the navigation because it was covered by warranty. I also told them I had discovered a slash in the passenger side head rest, I also wanted that fixed. I was told by Lithia they would fix it for $495.00. I had the car for less than 2 weeks, but lithia kept insisting "how did they know if I didn't slash it". Fast forward, I went to pick up the car,spoke to service and they were never told about the headrest other than it need to be replaced. NO COMMUNICATION to service from sales . Service said they could find a cheaper one for $59.99 and the would pay half (I was in). I get ready to leave and a light comes on saying audio sound was not engaged. Thank God I didn't leave the lot, took it back to service they ran diagnostics and said the radio was bad it would have to be replaced. REALLY,THIS IS THE NEW NAV/RADIO THEY JUST PUT IN.  All I can say is don't leave the lithia lot until you do a detailed inspection with a magnifying glass and make sure everything is working the way you want . I never intended to get another car, but when I was hit and my car totaled I had no choice. If you go to LITHIA MOTOR IN GREAT FALLS BE CAREFUL!!!!

this place is horrible. I had a check engine light on our fire support vehicle while passing…read morethrough town. it was something about the air filter. The service manager wouldn't even listen to me because they don't support that model. Thanks for supporting your fire community!

The mechanics found the cause of my cooling system acting up in a matter of a hours. My Xterra runs…read moregreat. I've been going to them for a couple of years.

Took my car in yesterday around 8:45. Owner went on a test drive with my son to hear the noise. He…read moresaid "sounds like a wheel bearing." 5 pm I receive a call saying " could not get into the car all day. They ordered new batteries for my key fob. Why couldn't they just call me so I could come down there and open my car? Today I received a text saying I needed a new car battery and they could not do anything until this was addressed. So I drove my car away from this business and the Battery was fine. What kind of way is this to run a business?

We were in a jam as we had a flat on our truck hauling a 8000 k camper. They were awesome here…read more Fixed our tire , checked the others out & got us on the road. All for 27.00 ...such a bargain . The young guy who helped us was such a hardworking young man. Thank you !

Thus place is filled with the most honest mechanics I've ever encountered. They are affordable,…read morefriendly, and go out of their way to not waste your time and money. Once I took my car in for squeaky brakes. They said my brakes were fine and didn't charge me a thing. Yesterday we took our car in for an engine check light and they suggested a treatment we can do ourselves. Also they are quick as can be. 5 stars all around! Thanks guys