The service team is great, the sales team is horrible. I bought a 2018 Jeep renegade trailhawk…read moreafter my 2015 trailhawk was totaled in an accident. The price was outrageous, but it had low mileage, And it had the navigation I have always wanted. Before driving off the lot I engaged the navigation it showed me in Canada and I live in Montana. I called over the salesman and he had no idea how to correct it, he asked more senior salesmen and they didn't know anything. It was getting late so I took it home , I followed the book and tried to reset it myself, no luck, called Mopar no luck, even called Serious. The next day the service dept suggested disconnecting the battery and that would create a reset. I took it back to Lithia and the did the reset,still no navigation. When I requested it be repaired LITHIA said they said they would have to CHECK THE WARRANTY. Really! This car was sold as a certified pre owned vehicle. Lithia then agreed to replace the navigation because it was covered by warranty. I also told them I had discovered a slash in the passenger side head rest, I also wanted that fixed. I was told by Lithia they would fix it for $495.00. I had the car for less than 2 weeks, but lithia kept insisting "how did they know if I didn't slash it". Fast forward, I went to pick up the car,spoke to service and they were never told about the headrest other than it need to be replaced. NO COMMUNICATION to service from sales . Service said they could find a cheaper one for $59.99 and the would pay half (I was in). I get ready to leave and a light comes on saying audio sound was not engaged. Thank God I didn't leave the lot, took it back to service they ran diagnostics and said the radio was bad it would have to be replaced. REALLY,THIS IS THE NEW NAV/RADIO THEY JUST PUT IN.  All I can say is don't leave the lithia lot until you do a detailed inspection with a magnifying glass and make sure everything is working the way you want . I never intended to get another car, but when I was hit and my car totaled I had no choice. If you go to LITHIA MOTOR IN GREAT FALLS BE CAREFUL!!!!

this place is horrible. I had a check engine light on our fire support vehicle while passing…read morethrough town. it was something about the air filter. The service manager wouldn't even listen to me because they don't support that model. Thanks for supporting your fire community!

I had a wonderful experience here! I had been looking for a new car for several months, and found…read moretwo I liked, one at Pete's, one here. The staff was so friendly and relaxed, they did not pressure me at all, nor did they try to feed me a bunch of BS. I have had my car for nearly six months now and couldn't be happier!

We cannot begin to give accolades to Doug Thares, One of the salesman at King motors. We purchased…read morea used vehicle it was a beautiful GMC truck, he was very eager to let us take it for spin,he didn't even have to go with us ....we drove it around town and fell in love with it... we told him what we were looking for .....It did not have a hard cover on the back of the bed, so they found one for us and did not charge us anything extra. Then there was an issue with the DVD player and he took care of that also, he did not have to, but he did. This is truly genuine Customer Service, .... always with a smile and a sense of humor this was the top place to buy a used vehicle. We are recommending it to everyone, who may be in need of a used vehicle to pull a trailer or just have a second one on hand for those woodchips or landscape projects or anything... KUDOS... what an outstanding group of sales people!!!

Ron Arneson was great to work with, he was friendly, knowledgeable and not a high pressure…read moresalesperson. If you are looking for a new or used vehicle, give Ron a call!

My experience has been horrendous. Purchased a used 2021 Nissan Rogue, put down $6k. Drove off the…read morelot and within a week my alternator was out. They ate that bill, then I had a coolant leak same day of its return to me that wasn't there before the alternator was serviced. Coolant leak was "repaired", then transmission went out. Service report stated the trans-axel assembly, transmission and rotors were replaced, as upon inspection there was metal shavings in them and was deteriorated. Now, on a new transmission, alternator and supposedly fixed coolant leak.....my transmission is out again. This vehicle has stranded me multiple times and if this transmission issue results in another replacement, this will make it TWO transmissions in this car in less than a year. Each time my vehicle has had to go in, it takes a long time to get in, just as long to fix it, and upon return there's always more issues. I am frustrated. It's disgusting to me that this business claims to rigorously inspect all vehicles before they are listed. That is so obviously false it is laughable. I've purchased cars from private owners and dealers alike and never once had this many issues. There is no excuse for the negligence shown in this case. The costs to fix have been covered by warranty, but those costs are more than the car is even worth. More than I put down on it. I have kids and need a safe vehicle. I know my way around a vehicle. I check my fluids. I maintain my vehicle. They sold me a lemon. I've been in and out of their service department, sent many an angry email, and I am once again without a vehicle for an unknown amount of time. This is exhausting emotionally, and financially. It costs me ~$60 a day to get to and from work now. Taylors wants $50/day for a rental. After seeing so many people, including FAMILY MEMBERS of mine have nothing but wonderful experiences, it's disappointing at the least to be experiencing this disregard for safety, blatant falsification of a bogus "inspection" prior to being put on the lot, and unwillingness to fix a problem that stems from their staff and failures. Getting into contact with anyone higher than Josh at service seems impossible. Bad business practice doesn't cover it when these issues are preventable with proper inspection, proper mechanical services, honesty and integrity. I spoke to service dept. and was given as estimate of $415. They diagnosed the issue as spark plugs, and requested approval for ALL FOUR to be replaced. They did not state what made them come to that conclusion. This appears to be a transmission issue that is seems they are misdiagnosing. They claimed they pressure tested for a coolant leak and did not find one. When I asked why my coolant is disappearing, I was told "well, coolant is half water". I asked if I should have had to refill it twice in two weeks, he said no but there wasn't a leak. Doubtful. I was told my heat is blowing hot. It's been out for weeks, and does not work. It blows cold air on all levels, all temps. This is not due to low coolant, as I carefully watch my engine temperature and coolant levels due to the obvious leak they failed to diagnose. I'm furious, frustrated, exhausted with this business. I don't appreciate shady mechanics when I grew up watching classics be rebuilt and performing maintenance on vehicles my whole life. Audicty is high, service is lacking, integrity doesn't exist. I can't find strong enough words to describe the inconvenience, disrespect and dishonesty.

I purchased a new Camaro LS from another dealership and I wanted an oil change and fluid check at…read moreCity Motor Company. These people checked my entire car including tires and pressure. They confirmed that my car is in show-room condition. They treated me like a celebrity and guided me to a very nice waiting room, and people just walking past the area kept asking if I would like coffee or anything else. The service was fast and clean. This is the company that will be servicing my vehicles from now on.

I brought my 2017 Chevrolet Traverse in for an oil change and when I got it back my middle console…read morelid was broken. I noticed when I drove off that the plastic part that holds it down was broken off so I got a new lid and put it on myself. I will not be bringing my vehicle back to them.

Bought a used truck at bleskin. The manager swore up and down the truck was in great shape. The…read morefirst day i owned ot the check engine light came on. Carnahans quoted me 1300. For the breaks and wire harness, bleskin put 250 dollars towards the repair and it was a fight just to get that. They told me i should have bought the warranty. Well, ive had that warranty and it doesn't work. The warranty is a scam, and so is bleskin. You might get a decent vehicle here, but if you dont bleskin wont stand behind the product. I strongly recommend against this business.

Just an update on my 2009 Dodge Nitro. Yes I was totally lied to about no issues with this vechile…read more Salesman made his pitch staring I would not give you a vechile that I wouldn't buy myself. The big leak i had was heater core which some how it didn't leak till I got home. Only put 12 miles on this and they can be so dishonest. Salesmans supervisor was informed of issue.Did not hear from him. Must be to ashamed to talk to me. Bleskins is a dishonest car place.Screw the people that can not buy a new vechile. Give them a lemon just to get it off you lot. 1380. Dollarslater to get it fixed.

this is my 3rd vehicle ive got from Honda of Great Falls, and there is a reason ill keep coming…read moreback! This time I worked with Kameran to get my dream car and it was a great experience! He was very responsive, and he made the process super easy, i filled out the credit application online and got an answer in just a few minutes. When i showed up to test drive the car, it was pulled up and ready to go. he was super knowledgeable and low pressure, and answered all my questions. The numbers weren't exactly what i wanted, so Joe in finance worked his magic and got me to the payment i wanted even with all the warranties. He did a great job explaining the coverages, and i left with a beautiful new car, a payment i was comfortable with, and peace of mind knowing i was covered should something go wrong with the vehicle down the line. Great Job Honda of Great Falls!

Don't advertise a quote for cash and then take it back. If you would take it as a trade you can…read moretake it as cash. False advertisement. And whomever I talk to was rude as hell. I will never do business with this company!!

They are sharks beware.... Patrick quoted me on the phone 13% when on their own website they are…read morecharging 6%... scam artists beware

We recently got a truck from pete's. Jo & Patrick were amazing! Big help! Great customer service!…read moreBest I've seen in Great Falls, Mt. Very family oriented, good people. More than happy with our purchase! If your in need of a vehicle I'd really recommend going to pete's! The staff was more than amazing! Thank you!

My dad has lived in Great Falls for about 40 years. As far as I know this is where he has always…read moretake his car, and I have continued to bring my car here. The guys are friendly and always do a great job repairing my car. This is a place you can trust!

Steve and Jerry are professional, personable and highly capable mechanics. Anytime anyone asks…read morewhere to take their vehicle, I flat tell them, "Best option for best results is S&D Auto."