great experience.! The girls are caring and do all that they can to make my mom comfortable…read more Great agency to work with

From the owner: LOVE TO CARE delivers exceptional private care services throughout New York State, with a special…read morecommitment to families in Nassau and Queens Counties. We are dedicated to promoting the health and wellness of your family through our skilled and compassionate care. Our team develops a comprehensive care plan tailored to help you remain in your home for as long as possible. This approach allows you to stay close to your loved ones as you age or recover from an injury or illness.

My father was in Mercy Hospital for almost two weeks when we recognized he was not going to make…read moreit. The Hospice at Mercy said he was not critical enough for their in-patient services, so we had the choice of Dad going back to his Assisted Living home or to a nursing home to die. Assisted Livings are a social model where people live who need daily assistance. Dad had been at the AL for 1 1/2 years at this point and it was his home. The hospital Hospice handed me a list of agencies that provide Home Health Aides for end-of-life work. The only option was to hire a third-party care agency to administer this kind of care 24/7 for as long as Dad lasted. After a maddening 2 days calling every agency on the list, THANK GOD I found Better Home. Right away, they were a cut above many of the agencies I talked to. The intake person was competent and thoughtful of my difficult circumstances and worked to guide me though several decisions. They also could provide experienced Aides within a couple of days as opposed to several agencies I called. Paying immediately before even discussing what was needed was the opening gambit from one agency I encountered! At the AL, we were so lucky to have the Better Home Aides who really knew their business. They were competent, caring, informative and experienced. Dying is hell and witnessing it is sobering. Dad lasted 1 1/2 weeks in Hospice and my brother and I were there participating in his care almost every day. The Aides welcomed our presence and educated us. They were respectful of our needs in letting go of our Dad. I am so grateful to BH for the massive assistance they provided. Especially, I want to mention and thank publicly Sonia, Victoria, Leonard, Delphine (overnight), the very kind intake nurse who came Day 1(cannot recall name), and everyone I dealt with in the office such as Karen and the Financial person (cannot recall name). Their competence across the board made such a difference during the maelstrom of dying. Dying at the AL had hidden costs. The Mercy Hospital Hospice Good Shepherd provided Medicare-covered Hospice Services such as having an RN (Jerry) very helpfully guiding us. GS also provided the bed, oxygen, and some supplies to get us started. They provide a mandated 13 months of bereavement services, also. The AL provided "Room and Board" (no board as Dad could no longer eat), cleaning, and did the massive amounts of laundry we had. They also lent an Aide here and there to assist turning Dad. Long term AL Aides who knew us came in to cheer Dad and us, but were not involved in the care at this point. The rest of the work and direction was provided by the Better Homes Aides I mentioned above. The 24/7 Aides were $32.50/hour, but that added up to approximately $5000 for the first week. The AL had already been paid for the month so this third-party care was additional. There was also lag time in getting needed supplies, so I had to go to a med supply store myself a few times. The hospital Hospice told me they would "pick up" 4 hours of care/day from agencies on that phone list that I was originally handed. That was eventually true, but I had to fight for that discount during the 1 1/2 weeks Dad was dying and I was at his bedside. I wholeheartedly recommend Better Home for many of the reasons stated above. There is cost involved but the competent help they provided was invaluable to our family.

My family has been using BHHC for a few years now for my 91 year old Dad in his home. My Mom is 90…read moreand has needed help to care for him. Overall, they have really helped care for my Dad in a safe, respectful, friendly way. Sometimes you have to try a few aides to find the right fit for your family - the right fit for us has been Blanca. Unesh is our aide coordinator, and he has done an excellent job with communications, and trying to find the right person. Raj is the Operations Manager, and he has been a big help guiding my family with perspective in the home aide industry, and with Medicaid decisions. He is always accessible and has also been a pleasure to work with. I hope to meet the owner one day - she is a former nurse, and therefore brings a great perspective to a company that cares for people in their homes.

I am so grateful to Diva MULTICARE Services.Dr.Susan and her team was so helpful to me and my…read morefamily during the pandemic through today. Definitely Recommend to all .

From the owner: Exceptional home health aide services for clients in desperate need. Rated 5 stars on Google and…read moreYelp.

Great customer service. Quality home health aides. A true gem in the home care industry!!read more

This is truly an outstanding customer-oriented company run by a hard-working, honest, intelligent…read moreand compassionate owner. I have used Brookside to provide my mom with a part-time aide for the past three months. Rob (the owner) recruited two outstanding aides, whom my mom loved and who provided attentive, caring, loving and intelligent care. They reported back to Rob when my mom was slipping in her health, and he promptly reported it to me so that I could take action. The communication from Rob was steady and thorough. When you call Rob or email him, he responds very quickly. Not once did I think, "When will he get back to me?" And we talked a lot. I also found him honest in all of my dealings with him. He goes out of his way to be fair and to deliver great service. This is an outstanding company because it cares about the customer, it responds quickly and it treats you with respect and honesty. Also, and this is very important, Rob takes great pains to recruit the right person. He takes it very seriously and works hard to hire first-rate aides. I wholeheartedly recommend this company.

Although the ownership of this facility has changed over the past year, excellence of the…read morenursing,CNA, respiratory, rehab and support staff has maintainEd a very high level of excellence. In fact, they should all be rated five stars. We have had the great fortune of haviing outstanding, compassionate and caring Staff. During every shift. our regular nurse and aide conduct themselves with the greatest level of professionalism. Tania is here during a 3 p.m. to 11p.m. Shift. No request is too much for her. Fernando and and Waldens follow On the 11pm to 7am shift. Jean and Tracy together with Jen our wound care nurse start the day off at 7am. There isn't a greater team of trained, caring compassionate staff anywhere. They should be recognized for the job they do going above and beyond every day. Management should support the wonderful work they do every day. JM

On behalf of our entire family, we would like to express our sincere gratitude to the staff of The…read moreFive Towns Premier for their warm, compassionate care and outstanding professionalism. My husband, Marat Abelev, born in 1935, was hospitalized in critical condition at Mount Sinai South Nassau Hospital, where he remained for one week before being transferred to your center. During the two weeks he spent at The Five Towns Premier, with the dedicated help of physical therapist Harry and occupational therapist Rosette, he was able to regain his strength and, as we say, "get back on his feet." We would especially like to thank the director of the Russian program, Natallia Subotka. She has done, and continues to do, so much for the Russian-speaking patients. Thanks to her efforts, they never feel alone: Russian television is available, tea gatherings are organized, and volunteers are invited to give concerts in Russian. This emotional support is just as important as medical treatment, because it helps patients recover physically as well. The presence of a Russian-speaking director makes The Five Towns Premier especially welcoming and supportive within the Russian-speaking community. It creates a sense of home, belonging, and trust, which is invaluable for patients and their families. We are truly grateful to the entire team of the center for your hard work and care for the patients. With respect and appreciation, The Abelev Family July 2025

The Helpful Care Company aides assisted my father for 7 years until he passed away at age 93…read moreThe staff, led by Cindy had fantastic caring help. In the 7 years, there was never a time when my dad was alone. Although he lived in an "Assisted Living", he still needed extra help. In addition ,my dad really enjoyed the companionship,,, Cindy went to the Assisted Living often to check on. my dad and speak with the aides. Without a doubt, I highly recommend "The Helpful Care Company".

From the owner: Senior Assistance - Not Intrusion…read more "Assisting Seniors In Their Homes While Not Intruding In Their Lives" Since 1996, the family run Helpful Care Company has proudly served the in-home, non-medical needs of seniors in the metropolitan New York area. The Helpful Care Company was founded on the belief that all people deserve the right to live their lives independently for as long as they possibly can. Our experienced staff assures that activities of daily living are safely achieved. The care provider closely monitors food intake, medication regimens, personal hygiene, sleep patterns and general orientation. All companions are matched to your individual family member and are carefully screened and supported by our managers. We provide care services based on your family's needs and input. We understand that change can be difficult. We strive to be supportive and responsive during this transition, while always respecting the dignity and privacy of our clients.

I love Comfort Keepers! I have used this wonderful agency for both of my parents and have found…read morecaregivers for my parents who loved my parents and took care of them in the best way. I am so thankful for Lindsey and her staff for helping me these past 11 years with my parents who I loved so much. Highly recommend!!!

I started using Comfort Keepers a number of years ago. The aides were always responsible and…read moreresponsive to my needs. They were reliable and good people to have with me in my house. I would not hesitate to call on Comfort Keepera again.

I just call to find about the services I have CNA and PCT certificate. I would to know if they are…read moreaccept these certificate or hey can find jobs. receptionist was very angry and rude try to talk over my voice.