I am completely confident that I reviewed the correct business. My original review is accurate,…read morehonest, and still reflects my experience. I have not received any messages from your business through Yelp. If you do not recall this interaction, that is concerning. Original review: This salon butchered my hair for $60-80 and then banned me from ever receiving my promised "fix". In the salon chair I began coming down with a flu, and it was really horrible and hit me hard and fast. I couldn't really tell how bad my hair really was until 2 or 3 days later when I felt human again. I called the salon after looking at my hair from all angles clearly for the first time, trying not to cry because I was so upset at what I was seeing. I had originally asked for an A-line cut. This is what I received. The owner asked me to email a photo showing my haircut, so l did. She then told me she DIDN'T SEE ANYTHING WRONG WITH MY HAIR..... I can laugh about it now but l sure was devastated when it happened. So after being dismissed I decided to open up a case with the BBB to try and rectify the problem since the owner wouldn't help me and was quite rude to me for no real reason I could see, considering this was not my fault. She tried blaming me since I was sick and didn't call them immediately. The salon owner told the BBB they would give me a free haircut to fix the problem. Ok, I accept that from another stylist, sure. I'm not looking to rip them off, I just want normal looking hair like I paid for. When I tried calling the salon to make an appointment for a fix a while later (brave, looking back) the person on the phone said I wasn't allowed there and nobody there would cut my hair! I didn't curse at these people, yell at them, or do anything disrespectful just to be clear. This was some time ago but I still want people to know how this business operates and I've never forgotten how horribly they treated me for no reason.

I've never had so many complements on my haircut. Meghan does a great job. She added a gloss to my…read morehair and it shines nicely

I've been a loyal client at Appel Nouveau for over a decade, and it's been a joy to watch this…read moreplace thrive. There is something so special about seeing stylists start as interns and blossom into incredible pros with their own chairs--it tells you everything you need to know about the talent and heart here. I can just sit down and enjoy my glass of wine while Ally works her magic with color and balayage. I wouldn't trust my curls just to anybody. I always feel so beautiful when I walk out of the salon every time. I wouldn't go anywhere else!

Janette is pure magic, ya'll!!!! My stylist for the last 15…read moreyears recently moved to Europe - and I was terrified at the thought of re-establishing a hairstylist. I cannot believe how lucky I got finding Janette. She gave me THE most perfect layered cut (and my hair is quite difficult to layer). I have been getting compliments on my hair all weekend, and that hadn't happened in years. She's a great listener and was able to perfectly interpret what I wanted & needed for my lifestyle. VASTLY skilled, friendly, upbeat, and so gentle.

Fatemeh is outstanding. She changed my long messy hair into a beautiful short style. She took time…read moreto determine what color would be best for my hair. A gorgeous light auburn. She knows what she is doing. Very talented. I recommend going to her if you need a new look or to improve what you have. She has a lovely salon that is welcoming.

I'm 69 years old. In all my years, Fatemeh is the only stylist I have ever had that knows exactly…read morehow my hair cut would look best. She always gives me a great cut and is consistent. Thank you!

Haircut and styling was perfect as always. Couldn't ask for anything better! I also like the salon,…read morenot the usual layout of most hair salon

Abby is very professional and fun! She listened well and with high level technical skill was able…read moreto get some gray blended out. Thanks Abby!

Always leave Shadi's chair looking amazing! Her station is a calm oasis for a quiet calm vibe. I…read moreoften bring a book to keep me occupied while my hair color is in.

Talented, artistic professional hair colorist are hard to find. I'm so glad I found Shadi. I hope…read moreto see her again soon.

Jini is very friendly, funny, and her shop is small and quaint. It was very easy to book my men's…read morehaircut online and her skills as a stylist do not disappoint! I have had a difficult time finding a stylist since moving to Oregon and I am already looking forward to going back soon!

The haircut itself was okay, but unfortunately, the customer service experience was very…read moredisappointing. Before leaving the salon, we made sure that our payment was sent and received through Venmo. A few days later, the stylist texted me saying that she had not received the payment through Zelle. I was busy and did not see her message right away. When I finally saw it about an hour later, she had already threatened to report us to the police because I had not responded within that one-hour timeframe. I found this behavior extremely upsetting and unnecessary. We had already made sure that payment was completed before leaving the salon, and if there was a payment issue or misunderstanding, it could have been handled calmly and professionally rather than immediately threatening a customer with police involvement. Again, the haircut was okay, but customer service and the way this situation was handled were very disappointing. Unfortunately, because of this experience, we would not return.

Oksana is literally AMAZING. I went from blonde to a bronde-ish shade and I am SO obsessed with my…read morehair She absolutely nailed the tone -- it's dimensional, soft, and somehow even better than what I pictured. She really listened to what I wanted, explained everything, and made the whole appointment feel so comfortable and easy. My hair feels healthy, shiny, and the color is blended perfectly. If you're thinking about making a change, go to Oksana. She gets it. I'm in loveeeee.

Haircut and Style by the beautiful Sierra Ray! My daughter loves coming to Sierra for all her hair…read moreneeds. She's very knowledgeable & efficient. And always has the best advice for my daughter. We love coming back to Sierra!

Such a cute little salon! Thank you Kalea for my amazing brows…read more Easy parking, easy to schedule, and easy communication.

This salon was so cute walking in. They have a bunch of hair things to look at and drinks readily…read moreavailable. It makes me wish that I needed my hair taken care of everyday haha. I saw Kira and she was WONDERFUL. She pegged my hair perfectly which is not easy to do. Gave my a really great cut that made my hair healthy and gorgeous again and had some great conversation while we were at it. She then styled my hair that showed me I could actually like having a beach wave in it when I've never liked that before. Highly recommend them and her specifically for your hair needs.