This sales people at this store do not know what they are doing. And they won't call you back…read more Lindsey at this store messed up out transaction back in July when transferring my 86 year old mother's account to my own. She also gave us other information regarding pricing of her new phone and service discounts. All the information she gave us was false. Phone was supposed to be $5 a month.... It was $10... etc etc. Also other staff in the store apparently do not know what they are doing either as when my mother stopped to inquire why she was getting mis billed they told her her bill was wrong and to ignore it. Now we have AT&T threatening my mother with collection. No one in this store will even take my call or return a call. And apparently they don't even have a manager . So all in all I would no go here

Blair was very unhelpful. He refused to port our numbers. Went to another att store and they were…read moreable to, proving that he was able to the whole time. He tried to oversell us things we didn't need under the guise of "free watch" the bill he quoted was $100 more a month than what we quoted online because of the bloated services he was trying to bundle because "the more you get the more you save". He refused to listen that we couldn't set up new numbers and just wanted us to get all new numbers. Was the perfect example of anti customer. All he cared about was making money. Beware of this location at all costs.

I left a request for service and an estimate, leaving my contact information. The response I…read morereceived, requested that I contact the business without leaving a number. I'll seek service elsewhere.

Angel got an old battery out of my old macbook so I could put the new battery in. he was…read moreprofessional and knowledgeable on the issue.

Outstanding tech geek skills, and, more importantly, outstanding customer service and people…read moreskills. I've been there once or twice in the past for iPad-related issues, and they nailed it spot-on every time. The cables they manufacture and sell in-house are built like tanks, made of reinforced vinyl and can take a trampling. I own several of their USB-to-Thunderbolts. While a little pricy, worth every penny and, basic economics 101, one gets what one pays for. Did have a problem with one recently, returned it this morning and the young lady swapped it out with a new one with no fuss. She also looked at the internal battery inside my tablet and was obviously seriously sharp and very handy with a multimeter and diagnostic equipment. An extremely pleasant customer experience. Only complaint? I wish they allowed tipping (laugh out loud!)! HIGHLY recommended.

This review is for the Liberty Ave location in Bloomfield…read more It's currently July 2025 and in December 2024, I dropped off an old pixel 6 of mine because the battery expanded in my hot car. I was told they'd look at it and let me know next steps. I was told I'd need to leave a deposit and I'd hear back. I received a call the next day, wherein a voicemail was left letting me know they'd have to order a battery and it'd arrive in 5-7 days. I never heard back. A few weeks later, I called for an update and was told that they couldn't find my phone but could see the work order and that they'd call me back. No one called me back. I called a month later and was told the same thing and that I'd get a call back. Nope. No call. Oh, by the way, when I "paid a deposit", I was actually signed up for a subscription for Asurion Home that I wasn't made aware of. I cancelled it, but not before I was charged. I visited the store today, as it's clear no one cared to call me back. The manager let me know they likely recycled it after 3 months. He said someone would have called to let me know. Spoiler: no one called me. I, however, did call at the 3 month mark and no one said a word to me outside of letting me know they'd have to keep searching and would call me back. And even though someone said they could see my work order when I called, today I was told there was no work order. I really don't know what to think. Was it deleted to cover tracks when they couldn't find my phone? Did one of them steal my phone and delete the work order? I mean, wtf is happening? From my perspective on the outside, I have to assume the employees either have a min amount of people they need to subscribe to Asurion Home, or there is some sort of credit they receive (it looks like I'm not the only one this has happened to) and the person who I spoke with did so without telling me. Regarding my phone, the manager says it was probably recycled after 3 months and that he couldn't help me. He said to call corporate (which I just did. They asked for the work order#, but that was apparently misplaced along with my phone). His recycled-at-3-months argument is nonsense as well, as my phone went missing after a few weeks. I needed the data on the phone and planned to do a data transfer (per the employee), so I didn't need the phone. It was a phone that wasn't in use. But now the data is gone, along with my phone. This really blows for me. I'm pretty upset and I feel like I won't be helped. So yeah, don't go here unless you're interested in a surprise subscription to Asurion Home and being out the cost of a phone.

Easy and quick appt. Good pricing and friendly staff! I would definitely recommend this small local…read morebusiness and will definitely be using them again! My kids break everything!!

Chad is the best. I have used him multiple times and have never had a better experience. He…read moreabsolutely knows what he is doing and is a great young man also!

For l all your cell phone needs I highly suggest this Verizon location. I have gone there several…read moretimes and they are always so helpful patient and kind. My most recent visit Cody was the representative that helped me and he was outstanding. I go out of my way to choose this location.

The guy was very knowledgeable, friendly and helpful. Made sure we didn't wast any money and got us…read morethe best deal. Great place!

From the owner: Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total…read moreWireless. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we're totally with you.