For l all your cell phone needs I highly suggest this Verizon location. I have gone there several…read moretimes and they are always so helpful patient and kind. My most recent visit Cody was the representative that helped me and he was outstanding. I go out of my way to choose this location.

This sales people at this store do not know what they are doing. And they won't call you back…read more Lindsey at this store messed up out transaction back in July when transferring my 86 year old mother's account to my own. She also gave us other information regarding pricing of her new phone and service discounts. All the information she gave us was false. Phone was supposed to be $5 a month.... It was $10... etc etc. Also other staff in the store apparently do not know what they are doing either as when my mother stopped to inquire why she was getting mis billed they told her her bill was wrong and to ignore it. Now we have AT&T threatening my mother with collection. No one in this store will even take my call or return a call. And apparently they don't even have a manager . So all in all I would no go here

Blair was very unhelpful. He refused to port our numbers. Went to another att store and they were…read moreable to, proving that he was able to the whole time. He tried to oversell us things we didn't need under the guise of "free watch" the bill he quoted was $100 more a month than what we quoted online because of the bloated services he was trying to bundle because "the more you get the more you save". He refused to listen that we couldn't set up new numbers and just wanted us to get all new numbers. Was the perfect example of anti customer. All he cared about was making money. Beware of this location at all costs.

My dad came in and got a brand new phone. He came home and all of a sudden it was asking for a PUK…read moreor a Pin Unlocking Key. I knew this was an AT&T problem solve and all I would need to do is call and they could obtain the number easily for me by looking up account information. When I called to this store, the woman who answered had no idea what a PUK was. I tried to explain what this was and she cut me off and told me it was an Apple problem to call them not the store. What she didn't know was it said to contact the carrier on the phone. This lead to me having to call corporate and spend a lot of time when she could've helped me right then and there. I guess since it wasn't a sale, I wasn't important. HOWEVER, shout out to corporate for getting me the answer I needed in less than 10 minutes after I finally got through on their helpline!!

I was traveling through OH on a 6-state road trip when my old AT&T mifi hotspot died. I stopped…read moreinto the 2114 Sunset Blvd location to replace the hotspot. Friendly salesman Dan Vogel was able to help me quickly, and he even saved me some money.

Bought a screen protector a week ago and got my screen protector put on for free now this go to…read morepick up a friends phone and ask if they can put a screen protector on that one too they charged me thirty dollars because that lady didn't sell it to me but we bought it in that same store. That doesn't make sense they did it the before why not do it again this week.

He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.

here is iphone repair 、sevice very well、the phone looks like new 、they also…read more sell screen protective and iPhone case

From the owner: our do phone repair 、and case for sale.we fix…read more iPhone6-1phone15

These people are a joke.... They have 4 people working there and ive been the only customer the…read morepast 4 visits...

Never has any phones you want! The phone number to this store never works! The people working in…read morethe store don't even have basic phone knowledge. One time I was in the store and they told me and my brother we saved them because they needed a commission for the day since they haven't sold something in so long. Store is dead and going under. I would drive 30 plus mins to avoid going there!

My iPhone 6S (which I realize is virtually an antique) died. Best Buy couldn't do anything to power…read moreit up again, and told me I would lose all my Notes, texts, passwords, and many photos. They couldn't try replacing the battery so they recommended Frizzi's. I was so worried I would lose all of that stuff, but Frizzi's came through!! I'm so grateful! Also, since they could tell I was desperate, they could've charged me $500 and I probably would've paid it lol, but it was very reasonable. Definitely recommend!!

not impressed with customer communication. Someone leaves a text message on a landline number that…read moredoesn't have text capability. I call a week later to be told it was ready to be picked up the next day after I dropped it off. Not happy. Also not happy with my Screensaver being replaced with a Frizzi add. Ruth Homan

I wanted to leave a review for Manny. I received a discount…read morefrom a different iPad repair shop due to my frequent visits there but I was unable to make it there due to limited parking. Manny did a price match for me. This was important because I have paid for many repairs full price before and it gets expensive. This time I was a first time customer for Dr. Phone Fix. My 6 year old shattered his glass screen even with an Otterbox on it. Manny was very professional and polite. The whole experience was pleasant for an unpleasant situation for myself. I would recommend this shop to anyone as he fixed my son's iPad screen in less than an hour. You cannot even tell it was broken and it was nearing damage to the LCD which this prevented. Thank you!

My screen was shattered so I got a Groupon to get a repair. The technician was extremely friendly…read morehowever my phone has never been the same. I have small hairline cracks all over my phone even though I put a screen protector on it the second i got it back and have never dropped it again. Also, my touchscreen has never ever worked the same since getting a new screen- slow to respond, longer to type messages. Overall it's not good quality and I haven't been happy since it's been fixed. Update: as I went to replace my phone case my actual screen pulled up away from my phone. This is garbage.

Make sure when you trade a phone in you get the value you were told. Do not take the new phone home…read moreto do the transfer of apps and data and then bring your old phone back. They did not credit the account with the value of the trade in.

I went to the store to get a new phone. An associate named Shakerah set me up with my new phone &…read moretold me that I had $150 in free accessories to use that day only because I had upgraded my plan. Flash forward to 2 months later & these charges for the "free accessories" are showing up on my bill. I went to the ATT store to resolve the issue. Shakerah was there & the manager didn't even bother to involve her to try to solve the issue. The manager Cayla basically told me that since I had been using the case/screen protector on my phone I wouldn't be refunded for any of the accessories I was LIED to & told they were "free" because of a promotion because it was past the return time & I was using a few accessories. This ATT store will give you false information & not help to resolve it .. never going back