shipping a car stinks. it's hard to get any transparency about the process. as i understand it, in the vast majority of situations, you're basically hiring a broker to go on central dispatch or similar, list your car, and get a carrier to match their bid. if they underquote, the car sits, because carriers will take the higher paying jobs. i'm not an expert and i might be mistaken, but i'm guessing the price differences between brokers reflect both (a) how big their fee is but also (b) how much they're bidding (and by extension how much you're paying the carrier for prioritization/to get your car loaded faster). i'm guessing the bigger brokers may have some negotiated relationships with carriers (or their own carrier business) that also factor in. i bought a car from a dealership out of state and needed it shipped home because i didn't want to fly and drive. because covid. car was in a small coastal city and i wanted it delivered to near chicago. not the most common route, as i understand it. tci came in at just about the lowest quote for the job. i was a little wary but saw they had a lot of reviews on google, transportreviews and BBB so i decided to take the chance. I emailed with Rob and he gave me a call. he said the quote might be a little low but he thought the car could get picked up within 3 days (otherwise i could just cancel) and that he'd be in touch. car wasn't picked up within the 3 days. but they didn't hide the ball and didn't make any excuses (though they could've pointed out that it's not the most common route). i could've gone to a different broker. Rob kept trying, and he got the car delivered within a week of my signup. it even wound up shipping enclosed at no additional cost to me. your mileage may vary, but i had a very good experience with TCI and would use again. read more

I used TCI logistics 20 plus times and never had any issue or problems Until my most recent. They shipped a ramcharger for me from NJ to CA and punchered a right front tire and then hooked the grill and bent it beyond repair and very obvious. They took pictures of the whole truck upon picking it up and clearly showing No damage of grill or torn sidewall of tire . But apon receiving it was clearly wrecked. Calling management and reporting this with their own pictures and dening it blaming it on the company they hired not me. Both parties saying either should pay for it but neither doing so!! Sadly they lost a Great Return Customer. Sadly that they aren't professional enough to admit there responsibility of a shipper when things go wrong. I SUGGEST YOU FIND ANOTHER SHIPPER OTHER THAN TCI LOGISTICS BECAUSE WHEN THEY DAMAGE YOUR PRODUCT THEY ACCEPT NO RESPONSIBILITY!!!! STAY AWAY FROM TCI LOGISTICS!!!!! read more

I sold my Lamborghini to a dealer in Loveland, Colorado and the dealer made arrangement for the enclosed carrier to pickup my car. The truck was right on time and the driver text me when he was 30 minutes out. My car was delivered in 3 days. Awesome experience. I then had my Porsche delivered back from Colorado back to me a different truck, that was another 3 days. Perfect Thanks Kaleb Ahmed Al-Tay read more

TCI Logistics - Porsche delivered - Vehicle Shipping Near Me - Grayslake, Illinois

Tldr: Avoid TCI Logistics at All Costs - Unprofessional, Negligent, and Dishonest. Avoid Daniel at West Coast Auto Transport in Framingham, doesn't know how to drive manual and will threaten you and scream at you vilely. Absolutely AWFULl experience with TCI Logistics. They disappear once they get their fee, refuse to take responsibility for damage, and let unprofessional drivers handle your vehicle. At first, their service seemed promising--quick responses, good communication--but that all changed once I paid. My nightmare began when I was put in contact with the driver transporting my car from MA to FL. While loading my car onto the truck, the driver completely burned out my clutch--not once, but twice. The first time, I noticed a strong burning smell, which was already concerning. But on his second attempt, heavy smoke poured into the car's interior. When I confronted him, he casually dismissed it, claiming the car was fine. I immediately messaged my agent, who downplayed the issue, saying he'd arrange a backup driver but also claimed that a "smoking clutch is fine." Anyone with even basic car knowledge knows that's absolutely false--a burned clutch is serious damage, costing thousands to replace. I demanded to inspect the car and requested insurance details, but the agent started ghosting me. On the day of delivery, I told the driver I needed a test drive before handing over payment. He SNAPPED, screaming at me, cursing, and outright refusing to release the car unless I paid. He even threatened to impound my car and post videos of me online. Meanwhile, TCI Logistics ignored my calls, their once "responsive" customer service now completely non-existent. When the driver finally arrived, he became even more aggressive, threatening and filming me, while the acting manager, who was on speakerphone the entire time, did nothing to address the situation or hold the driver accountable. I was left with no choice but to pay, without even knowing if my car was drivable. After this disaster, I repeatedly asked for their insurance details, but John at TCI continued ghosting me. When he finally responded A WEEK LATER, he sent a cryptic, unhelpful document with no instructions--along with the words "have fun"--as if mocking me. This company is beyond unprofessional. They'll take your money, let reckless drivers damage your car, ignore you when things go wrong, and then refuse to take responsibility. Stay far away. read more

Very professional, experts in their industry, good/reliable drivers, great service, and competitive pricing. I would highly recommend TCI Logistics to anyone who is transporting their car! read more

I paid $200 deposit and they held my bike as ransom and charged the receiver $750. The contract was for $850 total shipping cost with insurance. They refuse to refund my $75. read more

Kalo and his team were great! For the same price of an open trailer, they delivered my heel in an enclosed trailer. Next time I need something towed, these guys will be my first call! read more

TCI Logistics - Vehicle Shipping Near Me - Grayslake, Illinois

0 stars aren't an option. Extremely unprofessional and inconsiderate of vehicles. Doesn't take any responsibility for drivers wrong doings and calls the customers nasty names when damage is brought to the attention of the owner. Do not recommend using them for transporting your vehicles read more

I had trusted TCI to handle my 28 year old accident free Lincoln. They subcontracted Streamline Auto Transport who then caused 2,500 dollars worth of dents (two, non-dealership quotes). I was offered 600 for a new door, denying that they had strapped the roof down which was the more costly repair. After 8 months I've finally been compensated through my lawyer's office. I can be reached at wademodrow@outlook.com if you care to see the Bill of Lading. read more

I had a motorcycle shipped by them. I would not recommend. They broke the chain on the bike in transport. They chains are very heavy duty and I really don't even know how that is possible. The driver did not speak any English which made the pick up process very difficult. It was about a week late and updates were not given frequently. Terrible experience for the price point. read more

Alice. Ailey should not be working custom service or even be employed to deal with people if this is how she acts. The proof is in the messages from the lady she said I hired which I sent her with the ladies number and that's when she ignored me. Until I told her I was reporting to bbb. Then she went on to lie to try and make herself look innocent but all you have to do is read the messages. Can't wait till bbb and her boss's see this, which who knows they might already know how she is because I know as a business owner I would t allow someone to treat my customers Update: I had never hired another company, I went through a service that put out a bid to multiple companies including yours. Then you go on to lie about the whole situation. Y'all people are something else. And VERY rude. And threatening me for harassment in the email y'all sent for leaving a review is very funny as well. Good luck with that one. Not removing this review. If anything after the email y'all sent I'd give it negative stars. It's funny with all the proof in writing y'all would at least own up to your mistake, but no you just deny, deny, deny lol. read more

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TCI are very dishonest. they will quote and guarantee delivery. I chose this company even though they were more expensive due to their guarantee delivery date! they were 5 days later than guarantee! very rude and aggressive once they have your $ read more

Kaleb is a scam artist! His business is a joke and can't be trusted. He delivered a car to me and the next day harassed me about payment. I had all intentions of paying within the week until he stole my social security number! BE VERY CAREFUL AND DONT PAY VIA SQUARE! He also stole someone's credit card to pay my bill! I agreed to pay the bill but only via check due to him being an identity thief!! he refused to give an address because he is a scam! stay away and beware of any personal information. a police report has been filed due to him threatening to use my information and bad mouth my business! read more

Lies!!!!!!!!! AVOID to save your time and money!!!!!! They lied every day to me on the quote of when it would be picked up for five days. I requested this service with two weeks' notice. They gave a five-day window. I NEVER got a phone call for an update. So, I called them every day within that 5-day window. I was respectfully patient. On the last day before I moved, they again NEVER called for an update. When I did call on the last day, they guided me to pay an ADDITIONAL $100-200 to provide an "additional incentive" for their driver to ship my car. WHAT?!?!? Now I have to pay more for a maybe to ship my car?!!!! Now, I have to find another plan. THEY ARE UNRELIABLE. I cannot continue to hold my breath and be hopeful. I was certain my car would be shipped, but then I turned hopeful. How horrible is that? DO NOT believe the older reviews, especially if you live in California. I have to continue my move without my car. I am now scrambling to find another company to ship my car. I WISH this will not happen to you. Poor communication, poor service, and overall horrible experience. You will stress out, not sleep, and waste your time. read more

They said they'd be able to pick up the car within 5 calendar days of the set date, which was set long in advance, but on day 6 they kept repeating the same thing that they're working on it with urgency. Do not book them if you want your vehicle picked up within a pre specified timeframe! They are not reliable. read more

I called company, they gave me a pick up window of 3 days, ended up being 6 days. Told them I would take any spot on the trailer except the rear spot, was told that wouldn't be an issue. Company sends me a picture of my car on the trailer 500 miles later and it's on the REAR spot. Ask for a small credit or refund and they said sorry we can't do that. At the end of the day this is a broker service which 90% of other companies do, this company just did it a little more poor then the rest of them. read more

From the moment I spoke to Kaleb until the time the car was delivered he was very responsive either by text or email. He worked to get me the original price I was quoted as the time drew closer to snowbird season. I would highly recommend TCI Logistics read more

Garbage company. Especially the owner kalob Antov. Doesn't have customer service. Cursing customers out because he doesn't check his paperwork and transactions . Cheap for a reason.. No respect for someone like this. Blowing up my phone as a private number. Trying to get fees that have been paid for in advance. He needs to figure out his own mistakes before attacking the customer and the delivery drivers. read more

Annapolis MD to San Diego CA. Very satisfied. Good communication. Car arrived earlier than expected. Perfect condition. Reasonable price. read more

TCI Logistics - Subaru transported to San Diego - Vehicle Shipping Near Me - Grayslake, Illinois

I have requested a quote and the price was lower than the competition. I got an email for confirmation and a contact phone number. I text the phone number because my car should be shipped in two weeks and I get a phone call screaming that I'm calling too soon and cussing out that I texted them early. So unprofessional and rude and of course would not trust my car to be shipped with them Update: Now they say on my google review that I'm a fake review lol. I have screenshots of the conversations and the emails. You guys really suck and still unprofessional. Instead of denying start working on your company and make it better and start being professional read more

Kaleb is the best! He has shipped trucks for me from all over the country he's is very reliable and has good communication. Best prices and always on time read more

Best auto transport I have worked with. Top quality driver with excellent communication & reliability. Professional, polite, etc. The driver exceeded my expectation. read more

TCI Logistics - Vehicle Shipping Near Me - Grayslake, Illinois

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Beware of these guys! TCI is a low-end "no guarantee" transport brokers with horrible customer service that own no trucks of their own, which means that they are using 3rd party truckers and basically feel zero reasonability to honor any pre-arranged bookings in case that they are unable to find a track to fulfill your reservation. We booked a round-trip transfer of our family car from NJ to Miami and back. TCI barley made the pickup date from NJ and only after several calls and multiple reminders they were able to identify a run-down truck to pick up our car, which arrived to Miami 2 days later all covered with oil stains that required professional cleaning to remove. That was actually the successful part of our experience with TCI! Two months later, on the scheduled return week, and keeping our previous experience in mind, we called 3 times in advance to make sure that the pick up will take place as scheduled and to remind them that we are leaving Miami on a flight the following morning and cannot have our car stay in Miami by itself as we will be back in NJ. We were assured that everything is on schedule and that we should hear back from a driver that will be assigned to transfer our car. Our concerns grow by the hour as we received no call back and had to reach out to TCI again the morning of our last day in Miami, just to be assured that they are "working on this" and we should hear back from them shortly with a solution. Only in the afternoon of our last day, the owner (Kaleb) admitted that he is unable to find any drivers to pick up our car and went immediately on the attack claiming that this is our problem as "we should have taken into consideration that this was Easter weekend and many drivers took the weekend off" and also added that "we are a very problematic and un-flexible customer for not having someone to leave our car with in Miami until they figure a solution". Needless to say, that this uncalled-for response was totally rude and unacceptable as the booking was made 3 months in advance and we made it super clear that the car must be picked by the last day of our stay as we have no one to take care of it when we are back in NJ. As we were left with no other solution and were provided with zero accommodation or an alternative solution by TCI, we had to cancel our flight back and start a 1,200-mile road-trip back to NJ. Putting aside the horrible experience we just went through, what really struck us was the complete luck of empathy and customer care and the attempt to put this all situation on us as a "difficult" client. We will be going after TCI to claim our monetary damages (flight tickets, fuel, hotel, tolls), but want to make sure that others avoid this nightmare. read more

I give one star because I can't give zero. We hired TCI to pick up a car for us. After 3 days of acceptance and then cancellations, I was cussed out by Caleb Antov when I asked for a refund of our money. He proceeded to say he wouldn't take any shit from me. Rudest company I have dealt with in this industry. I now have storage fees for not picking up the car on time. DO NOT USE read more

I shipped my car with TCI Logistics. Things started out smooth with the deposit and pickup, but on the delivery date I received a text that the car was 4 full days behind schedule due to "bad luck." Then 4 came and went and on day 5 I struggled to get a response and still did not receive any information as to where the vehicle was and when it would be delivered. Following texts as to if the vehicle should be reported stolen with insurance and FMCSA, I finally got a response and the car was delivered the next day, 6 days after the originally planned delivery date. "Bad luck" happens, but the choice to not communicate that to me so I could plan accordingly was very frustrating. The "contract" sent with the deposit says very little about timeline, deliverables, and cost. They are able to blow past their deadline with zero communication, yet the cost is still the same. read more

WORST SERVICE EVER!!! I got a text from Trans Cargo Inc saying they wanted to pick my cars up tomorrow 8/22/24. Which it was supposed to be picked up on 8/19/24 - 8/21/24. So, I reached out to Milano Trucking (the name they hide behind on SHIPLY) got a text to text them instead. So, when I text and reached out to the (OWNER), he said Shiply makes them go under Milano, even though they're really TCI. I informed the text to Milano, that I'd have to cancel with them because they couldn't make the date, we had a contract with. I text the other gentleman that I would not be here for the delayed service they were supposed to provide, he was very nice. In the meantime, the owner(Milano) was texting me some pretty nasty text, from cursing, saying that they actually stopped working with Shiply because of their platform and a**holes like me, and that Shiply and I can F!#k off, and don't crash on my way to my new home. Very professional (More like Childish). So, the other gentleman was going to take it to his superiors (well a lot of good that will do, because Kaleb is the superior. But I believe Shiply and every consumer needs to be aware of this company. I will never do business with this person ever! Don't trust the 5 stars. This person really needs help on his professional people skills, believe the 1 star ratings. read more

Moved from Mass to Cali and heard that TCI was the one to get the job done. Called Kaleb at TCI and he gave me a very good price for the transport. Pickup was done at the set time frame and drop off at the requested location worked like a charm, If I ever need car transport again, I will definitely use them. Top of the line for me. Great job guys and especially Kaleb read more

Poor communication and lies. They were scheduled to pick up and after my friend waited the entire day, the driver called and said they are 25 minutes away but the trailer was full. The solution from TCI was I can pay more money and they will be pick it up in another 3-4 days. I declined and reposted the listing. I went with another company which was a better experience. TCI stated they will refund my deposit but that was another lie. CitizenShipper had no issue to refund their part but TCI is a different story. I would never hire them to ship anything even if it was free. They give logistics a bad name. There are others that had the same experience. read more

Terrible experience. Kaleb Antov is rude. He did not follow up with me and did not deliver on his guaranteed pickup date. He kept telling me he would call me back within an hour or two and never would because he did not have a driver lined up. This would have been fine but he would not call to provide an update. I have a busy schedule as well and I could not plan because of the lack of communication. When I asked to cancel the transportation he refused. read more

I had my motorcycle shipped from Miami to New Jersey and Kaleb and his team provided great communication, great, fast, and on-time service. Very reliable, I'm very happy and will use them again for my vehicle transporting needs and I highly recommend TCI Logistics Inc for your motorcycle moving needs. read more

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We booked a transfer with them on May30th, we were told we will receive a call shortly, five days later I started reaching out the guy Jeremiah told me that he will reach out to me the next day and possibly get the process moving, it's been two weeks now we got to a point where he completely stopped taking our calls total waste of time. I know they might be cheap, but not worth all the headache and trouble and frustration because they do not deserve anyone's business. Seriously read more

Terrible customer service from Jeremiah. Requested to have a car transported and 2 weeks passed still no word , after I've paid my deposit. Requested a refund because no service was provided. He gave me the run around for 2 weeks and sounds like he's reading a script from a piece of paper. I would not recommend this business to my worst enemy. read more

Kaleb had the best competitor pricing for my vehicle move from San Jose, CA to Austin, TX. Kaleb was very responsive and went out of the way to ensure my car was delivered in time and the right contacts were kept in the loop due to my urgent international travel plans The car was delivered within 4 business days with no issues. I highly recommend TCI and Kaleb for your cross country move. read more

Very good experience. Very reliable company. Rob organized everything from pickup to delivery. They helped in the transport of a nice classic vehicle from South Carolina to California. The vehicle got absolutely no damage in the process. It was carefully placed on the truck and kept safe. The rate was absolutely unbeatable even for notorious biding websites (and I tried quite a few) I would trust them again in the future. read more

I moved a collector car from St. Louis to Kenosha WI. I wanted an enclosed trailer. The quotes i got were all over the map. TCI's quote was the best I got. Rob the sales manager was easy to work with. Once I committed, he had the load assigned the same afternoon and the pickup was scheduled for the next morning. The driver Arek arrived on time and loaded up. His equipment was top notch. The delivery was made that afternoon. Everything went smoothly at a reasonable cost and happened sooner than expected. I was extremely pleased. read more

I have been using them for all my motorcycles shipping for years. Great service with fair price!!

Rob @ TCI Logistics completely let me down on shipping my vehicle. I reached out weeks before shipping - initially, communication was great and it sounded like we'd have no problem. I was flying from CA to PA, and was waiting on a definite date to ship so I could book a return ticket. Rob found a driver within the window that I provided (although it was extremely short notice given that we began communicating weeks prior) and told me Sunday, so I immediately booked a return ticket. Moments after booking, I was told that it was Monday, not Sunday. While this was in the original window, it was now after my flight. After this, Rob's communication went downhill. I was practically begging for an update, found family to come assist in shipping on Monday... total radio silence and we went past the date that I flew home. After a week of silence I actually texted Rob looking for a little decency, maybe a "sorry we missed the window" message... the response was 'you gave us a 4 day window and we're still looking for a driver and will have it finalized tomorrow'. Now... 9 days later... I again try to communicate and have received zero response. Avoid. Unprofessional, costly, garbage service. And per your response - "leave it to the professionals".. what exactly do you think I was doing by contacting you? Yet, here I am with a car 3000 miles away. Read other reviews. I'm not the first to comment on your bad communication, missed pickup.. read more

Due to the current health crisis many dealerships are offering great deals on car purchases. I decided to take advantage and negotiated a great deal at Lakeland Chrysler Dodge Jeep RAM. I traded my 2018 Jeep Grand Cherokee for a 2020 newer model. I had to ship my old Jeep to them and ship the new Jeep to me. The dealership recommended me Riley Wright from Tci Logistics. Riley gave me a fair price for both. I actually shipped my new Jeep enclosed. She found a closed carrier for the same price. I lucked out he had a cancellation. Both transports went well. I am now enjoying my new Jeep. I am waiting now until things go back to normal and I can take some short road trips and break in my new ride. I will use this company for any future transports! Ask for Riley! read more

TCI Logistics - Vehicle Shipping Near Me - Grayslake, Illinois

Just exceptional. timely, friendly and professional. They picked up from Dallas and communicated along the way. Car got here in the same condition. Thank you read more

Worse then the cable company. I provided a 3 day window for shipment per their request to pick up my car. I received no contact during the week. I flew to the location of the car. Day 1 and 2 passed and still nothing. Day 3 business hours passed and I flew home. Finally I get an invoice at 7pm on day 3 for them trying to pick up my car the next day. This was after our agreed dates. Now that its day 4 and I can't be at the car for pickup they demand a $150 fee for the cancelation. Seems like they purposely skip your 3 day time frame to make sure your aren't available just to scam you for $150. Avoid if possible. read more