Working with Bobby (manager) was nothing but a 100% positive experience. His follow up, positive…read moreenergy, and communication were exceptional. After my first conversation with Bobby, I knew my vehicle would be in caring hands. The vehicle was expected to arrive on Wednesday or Thursday but it arrived today (Monday). Wow! What an awesome surprise. The driver wiped the car down and was careful pulling it out from the enclosed trailer. The driver treated the car like it was his. Overall, nothing but a positive experience. If you need vehicle shipping, then reach out to Bobby! Dan

Bobby and Kye were super responsive and did an amazing job with communicating through the entire…read moreprocess. My car was transported from IL to MA in perfect condition! Highly recommend for customer service and execution!

Their prices were reasonable, but I found their organization and communication to be subpar. I had…read moreto call multiple times to coordinate pickup after I learned they messed up my pick up date. Thankfully, the driver we were assigned, Barry (Barry 97LLC), was really great. He was responsive, accommodating, and kind. I also appreciated his transparency. My car was delivered intact without any issues a week after pickup.

I hired Montway to transport my personal vehicle to another state as part of my move…read more Because the shipping cost was high enough to exceed my credit card limit, Montway proposed splitting the payment: a deposit by credit card and the remaining balance in cash. I agreed to this arrangement. I was also told that paying the balance in cash would qualify me for a discount. However, as soon as I provided my credit card information, communication completely stopped. Instead of charging only the agreed deposit, Montway charged my credit card for more than the full agreed amount without my authorization. As a result, my credit card exceeded its limit. Since then, I have repeatedly tried to contact Montway by phone and email, but I have received no meaningful response. The only emails I continue to receive are automated messages demanding that I approve my credit card payment. To be fair, the carrier that Montway assigned was professional, courteous, and did an excellent job transporting my vehicle. They are not responsible for this issue. My complaint is entirely about Montway's billing practices and customer service. It is also concerning that the transportation proceeded normally while the payment dispute remained completely unresolved. At this point, I genuinely don't know how to resolve the situation. I expected clear communication and honest billing, but instead I was left with an overcharged credit card and no way to get answers. Based on my experience, I cannot recommend Montway.

I ordered a car from Santa Ana California and wanted it shipped to Arizona. First try , first call,…read moreI was followed up by a gentleman Steven. The transportation went perfect. Pick up date and delivery. This was just not an ordinary car. This was a Corvette ZR1. Enclosed carrier and a quick and easy process. Not a single scratch. I highly recommend.

Great experience, reliable and smooth move from California to St Louis. I will be using the company…read morein future as well.

Can't say enought great things about Bobby and Van 3 Auto Transport. I called him Tuesday evening…read moreto inquire about shipping our car, we finalized the deal Wednesday midday and our car was picked up by 4pm on Thursday. Full story: We had engaged another broker to transport our car from Boston to California and the other broker pulled a bait and switch tripling the originally quoted price. Needless to say we cancelled our order with that broker leaving us in a pinch. When I called Bobby, I was very skeptical of auto shippers because of the other broker. He was very patient with me, explaining everything and assuring us he would deliver on his promises. I had read all the great reviews on Yelp so I decided to go for it. Within an hour he had located a driver and had the driver's dispatch call me to coordinate a pick-up time and what we could expect upon delivery. When the truck arrived to pick-up our car, the driver was very professional and documented the condition of the car while keeping me informed of everything he was doing. When he finished, I was shown everything he had noted and was provided an electronic copy to my email. Our car was delivered right to our door and in excellent condition. I will never go with anyone else when shipping a car, Bobby and Van 3 Auto Transport are top notch.

I decided on Van3 to transport my car from GA to CA because it was a smidge cheaper than other…read morecompetitors without lacking good reviews, and the initial call with Bobby went well. However, we scheduled my car to be picked up on May 11/12, but it was actually picked up on May 18. Arrival was estimated to be 5-7 business days & my car was delivered on May 27. Since Van3 don't provide tracking, we put an airtag in the car and my car was sitting around Compton for a few days!! We didn't receive updates (usually a day after) unless we texted or called/left voicemail first. Turns out, it was national inspection week so truck drivers were being stopped or didn't want to accept transport. Being in the business for years, I would've expected professionals to be aware of that time of year.

I shipped my car from Chicago to Kansas city. My car was delivered on time and the driver was very…read morenice and help me to park it in my garage. Thank you for a job well done!

From the owner: At B.A Auto Transport and Shipping we strive for good service in great price. We are licensed and…read moreBonded and all our car carriers are fully insured and licensed. We ship cars mainly, but also can handle boat shipping.

Great experience all around, Brad is the best there is. I wouldn't trust my car with anyone else…read moretbh.

Worst transport company I have ever dealt with , period !…read moreNo Communication, no response to inquiries, no updates at all to schedule, or pickup , they just quit on me Zero on all scores across the board Owner is rude and entitled Amazing they have any clients at all I would steer clear of this operation..

After visiting my Father in Utah, I saw that his place could use a few things. First off, he was…read moreusing the same plates that I ate out of as a teenager and the furniture in his game room was outdated. So as a surprise, my brother and I wanted to get him some newer furniture, a new set of dishes, and some giant candle holders to display around his pool. I shopped for everything in Chicago, got it organized and then I wanted a mover to ship it all together instead of each company shipping it separately. Plus, the leather couch that my brother & I got for him was from a furniture company that didn't offer out of state shipping. So I had no choice with that one. When I called Chicago cross country, I spoke with Joseph who was very down to earth. Over the phone I listed the furniture and everything else I was shipping. I told him that I wanted to time it out as a surprise if possible and he said he could definitely do that. I then called two other companies to compare on when they could start, estimation on when things would be delivered, and of course the price. Cross country outmatched the others, so I booked them. Two days later I met the movers, Patrick was one name I remember and the other guy, I don't recall his name. But it was two movers and they both were very nice & worked fast! I wasn't sure how to pack the pool-side lanterns I bought, so I had the movers pack them, along with everything else. They did it without a problem and asked me if they should take their shoes off when they got to my place. It's the little things, like asking that I care about it Everything arrived in Ogden, Utah yesterday and I was called me when the truck was an hour away from delivery. This part was important to me because I wanted to call my Dad before everything arrived so he wouldn't be alarmed with a big delivery haha. It ended up being a great surprise thanks to this company!!

Overall the service was close to advertised, but missed the mark in some important ways…read more They did an assessment of my moving needs, quoted a price and ended up delivering 90% of my stuff intact. Bikes, TVs, computers were all fine and well insulated. Be aware that it might actually take the full 21 days to get to you. Day 5, our stuff made it to CA from Chicago, but took an additional 15 days to make it up to Seattle from CA so your mileage may vary. We had planned on 14-15 days (two weeks) and so ended up having to buy a bunch of new stuff to be comfortable while waiting the additional two weeks. The problem lies with whomever they contracted out to do the final leg of the delivery. We had 30-40 boxes and they all appeared to at least have been tracked in some way into some sort of storage. However the team that delivered did not actually track each box when they pulled it out of storage. Additionally they filled in "delivered" sections on their own without me fully seeing and filling out that portion myself. I will probably not end up suing this service again in the future as waiting 2 weeks and then having random boxes go missing for the price paid is pretty unacceptable. Insurance covers some of it but it's still annoying playing the "what random stuff will I have to replace" game =(