My driver was Oleksii. He was very professional. He contacted me to provide an ETA. He later stated…read morehe would be late due to the severe weather. I appreciated that he kept me informed. He delivered the vehicle at the time he promised. Thank you so much for the great service.

Did not make the appointment time, did not even call to say that they were running late.read more

I ordered a car from Santa Ana California and wanted it shipped to Arizona. First try , first call,…read moreI was followed up by a gentleman Steven. The transportation went perfect. Pick up date and delivery. This was just not an ordinary car. This was a Corvette ZR1. Enclosed carrier and a quick and easy process. Not a single scratch. I highly recommend.

Great experience, reliable and smooth move from California to St Louis. I will be using the company…read morein future as well.

Bobby at Karma Transportation/Van3 delivered exceptional customer service from the moment I reached…read moreout. He assured me that our vehicle would be picked up on time and transported safely to our home. My husband and I had just purchased a very expensive, high‑end car located 2,000 miles away, and we were understandably anxious about the risks--especially theft. Bobby took the time to explain the precautions he uses and made sure we felt completely confident that our car would be protected throughout the entire process. If you're looking for great customer service, honest pricing, and safe, timely transportation, I highly recommend contacting Bobby with Karma Transportation/Van3 Transport.

I can't say enough Positive things about this company. From the moment I spoke with the owner Bobby…read moreHe assured me that He would take very good Care of getting my Dad's Antique automobile from Virginia to Rhode Island in a Safe and Timely manner, which He kept His Promise. He found a very Conscientious, Reliable, and Courteous Driver , George. The driver as well as the owner of Van 3 kept me Updated the entire trip. My Dad's car arrived in Excellent condition and On Time. Great Service. They made it a Stress Free task for me. The Cost was Fair and there were No Hidden Fees. I Highly recommend their Services and would definitely use them again and again.

USA auto transport did an excellency job transporting my car/my baby! After speaking with several…read moreother transport services that weren't able to get the job done USA auto transport made the happen, seamlessly. I met the driver who was a nice guy and assured me he would do everything possible to ensure a safe transport. Thank you USA auto transport, well done!

I had to ship a car from Chicago to Boston and after my experience with this company I cannot…read morerecommend them enough. I chose the shipping company based on reviews alone and the price being under $1,000 for my tank of an SUV was just a bonus. My first positive with this company is that unlike many of the more popular companies across the US, they are not just a broker and they actually hire and employ their own drivers, so they actually know the person who is delivering your car. This company also did such an amazing job with communication. Not only did they call and text me with updates but when I did call I mostly talked to the same person and they knew my info with just my name and number. Also, I gave them the contact of the agent at the dealership where they picked up from and they communicated beautifully with them as well. Lastly, my car arrived beyond earlier than expected and without a scratch on it! The car was picked up on Tuesday so I didn't expect it to arrive until the weekend or early the next week, but my car was dropped off early Friday morning and the driver called me himself when he was about 45 minutes away and called me again when he arrived to arrange the drop-off. Not to mention that I live in the inner city and the delivery driver unloaded the car like a true professio I can't recommend this company enough, thank you USA Auto Transport of Chicago!

Mile Auto Transport was recommended to me by a friend when I needed to transport my car from…read moreSantee, CA to Brookfield, IL. I contacted Alex with my timeframe to get a quote and see if this option would fit my budget. He was very responsive, and I received my quote within an hour. From there, everything went smoothly. I received the rate confirmation quickly, the driver kept me updated with ETA confirmations multiple times on day of pick up, and my car was picked up right on schedule. Since I was flying back, it was very convenient that my car arrived the very next day. I was very satisfied with the service and would definitely recommend Mile Auto Transport to my friends and family!

I had a very disappointing experience with Mile Auto Transport…read more After booking a transport from Scottsdale, AZ to San Diego, CA for May 1, I was assured multiple times by "Alex" that everything was on track. I provided my payment info and was told a driver would be assigned by midweek. That never happened. By Thursday, after repeated calls and texts, I was completely ghosted--no updates, no driver, no communication. Because of this, I didn't have enough time to find another company, and my pregnant daughter was forced to drive the car herself, which we were trying to avoid. This was extremely unprofessional and stressful. If they couldn't do the job, they should have said so. I would NOT recommend this company based on my experience.

The car arrived safe and sound, which I am grateful for. The driver didn't speak a LOT of English,…read morebut he was very nice, which I am also grateful for. I feel like Montway was a bit deceptive in the quote however. The initial quote was raised because the car was "modified", but in reality it had been stretched 1.5 ft in the front. This was not an issue for the transport, as the driver had a trailer that hauled 2-3 vehicles. Montway rep said on the phone that $200-$300 would be charged to my credit card and the rest would go to the driver, and I received an email stating that $1370 would be owed to the driver on delivery. In reality, Montway charged my card $499, and sent another email stating to only pay the driver $1,100, which I did, but it felt deceptive. I am guessing that Montway got a way better deal from the driver than they anticipated, and instead of passing some of that saving on to me, or explaining, they just charged my card double what the rep said they would and kept all of the profit. Also, the rep promised tracking, which never happened - we had to call the driver a couple of times to find out the delivery time, because he hit traffic (which I understand he cannot control) and got held up by a couple of hours. All in all, it is done, but Montway didn't leave the best impression overall as a transport broker. Grateful I had a better driver than some of these other reviews...

This review is based on being charged cancellation fee even though I clearly request cancellation…read morewell before anyone was dispatched. On Monday, June 15th, 2026, at 7:59AM PST time, I sent a cancellation request on my outlook email as specified exactly in there terms and condition as followed to the email of info@montway.com. Section 9: c. Cancellation of an Order by Customer must be submitted in writing via email sent to info@montway.com. Cancellations made via telephone, text, chat or any other medium will not be accepted by Montway. No one was dispatched yet when that email was sent that. I have uploaded the receipt of the email to this complaint On Wednesday. June 17th, 11:37AM PST, I received an email that a driver was dispatched even though my cancellation was well before that. I was told on call on Wednesday that I would be charged because someone was dispatched. Why was someone dispatched when I clearly cancelled the order well before that? As specified in their terms and condition: a. Customer may cancel an Order at any time at no cost or cancellation fees as long as the Order has not yet been accepted by a Carrier. They claimed on call they could not find the email record and claimed I will be charged the cancellation fee. I would be happy to work with Montway, the BBB, and outlook, to show proof of this email receipt that was was sent to their email at info@montway.com. I have provided them the receipt of the email record on the phone call and in chat and it was still not resolved. As of now this is also a filed complaint with the BBB and will be disputed with my bank if it comes to that. Edit: I see the reply below and you could message me at-least to find out my order. Why would I post the order number publicly? Edit 6/22/2026: In my BBB complaint reply by Montway, it was confirmed that I did indeed DID contact them before. I am getting my refund and will keep track of this. For everyone who has or will have this issue, please file a BBB complaint and attach Montway's terms of service in addition to your email as track record if you ever encounter this issue.