Communication has been poor! Have visited the service department 3 times since July and two of…read morethose times communication has been nonexistent about the status of my vehicle unless I initiated it. Since they opened, they have gone through two service managers now. The first one failed to follow up with me for two days only for him to finally text me that he was no longer there. My car has been there since Nov 27 to have a check engine light diagnosed and a clutch report done. Communication with Troy the service manager has been poor since I took the car in. Called and texted him numerous times only to be told he would follow-up with me. The last time was on Tuesday the 3rd. He promised to contact me on the 4th with a status and recommendation. Had not heard from him until today the 5th only to receive a text from him letting me know he is no longer with the dealership. This was after I attempted to call/text him and call the dealership numerous times, only to get the Sales Managers voicemail. I would think that if they are losing services managers the priority would be to immediately contact the customers with vehicles being serviced and let them know the status and who they should expect to be contacted by. This has not happened either time I have been there, and they have lost the service manager. Thoroughly disappointed with the customer service. D.Jackson 2008 Lamborghini Gallardo Spyder!

We bought a car here and Jose Fernandez never paid of our trade in. He said he wanted to make…read morepayments on it till he gets back on his feet. Buyers beware !!

After searching for the perfect car all weekend long I'm SO glad google sent me to JMC auto group…read more Their service is exceptional. I sent them a message on Facebook asking if a particular car was still available and not even 2 minutes later I had a response from both Jose and Julie. After making my way down to see them, the second you walk into their office you're greeted by a wonderful sense of home. Their office is perfectly decorated to ensure your comfort. Makes you want to take a nap! The entire process from test driving to financing was a breeze. It was my first time buying a car so Jose made every effort to make sure it was flawless. I would definitely recommend Jose and Julie to my family and friends and everyone else! Thank y'all so much!!

The staff was professional and didn't waste my time. I went in to get an appraisal and I got a cash…read moreoffer on the spot. They dispatched chauffeur to drive me home and retrieve the spare key of my vehicle that they purchased. They entire process was less than an hour. I appreciate that they respected my time.

Amazing dealership, Purchased a car from them, had some issues which they offered to fix themselves…read more, then realized repairs would take quite a while so they traded me out in a Mclaren 600LT. Couldn't be more pleased with them as a company and Nathan who was my salesman was amazing and very communicative throughout the whole process. Would HIGHLY RECOMMEND.

I don't leave negative unless it's due, these people advertised a vehicle, I called about it I got…read moreno response. I left messages, sent messages on their website, called about 20 times literally with ZERO response! Do these people even exist? Is this place still in business?! Ads are current but no one is answering the phone or messages! REALLY poor way to do business here! Look at the pic from Dec 2025, the building looks empty....Feels like a scam...

Allways Boerne is a SCAM!…read more They are utilizing a now closed dealership at this address to make it appear they have a brick-and-mortar location - they do not. Do not send them any money as they have already scammed others out of thousands of dollars for vehicles which never arrive.

I purchased an extended warranty for my GV80 that prominently advertised windshield replacement…read morecoverage. When my windshield cracked -- beginning at the top edge where the glass meets the frame -- I attempted to file a claim, only to discover after multiple phone calls and weeks of delay that the policy apparently only covers road-hazard damage, a limitation that is not clearly communicated when the warranty is sold. The claim was denied, despite the fact that the crack originated at the frame and did not appear to be caused by a rock strike. I spent months attempting to resolve the issue with the service manager, who repeatedly indicated he would "try to help" by contacting the warranty company, but ultimately stopped responding altogether. After six months of worsening damage, I requested to speak with the general manager. He never returned my call. Instead, a service advisor contacted me and explicitly suggested that I file a new claim and say that I "caught a rock yesterday" so that the warranty company would approve the repair. To be clear, this was a suggestion to misrepresent the facts in order to obtain coverage -- something I refused to do. Between: --Misleading warranty sales practices --Weeks-long delays in basic information --Ignored calls and emails --Failure of management to respond And finally being advised to falsify a claim, this has been one of the most disappointing dealership experiences I have had in decades of vehicle ownership. I purchased a luxury vehicle expecting professional and ethical service. Instead, I received evasiveness, poor communication, and advice that crossed a serious ethical line. Buyers should carefully read the fine print on any extended warranty sold here and document all communications. I would strongly caution others before relying on this dealership for warranty service.

World Class Dealership! Sina was our sales person and was exceptional, his brother Max is the sales…read moremanager and also stayed in touch with us throughout the entire process. They gave us a great deal on a GV80 Coupe and we flew from Oklahoma City to San Antonio where Sina picked us up from the airport. Ken was our finance guy and was wonderful. If you think you've seen a classy dealership before, I promise you Genesis of NW San Antonio will top it. Nothing but consumate professionals throughout their gorgeous facility and everybody was so friendly and nice. If you're looking for the superior service and ecceptional value on a Genesis Luxury automobile, you've found it, look no further! Rob and Crystal Rogers Norman Oklahoma

Stallings took care of my air conditioner problems quickly. Not an inexpensive repair, but less…read morethan other places. Staff was personable and the work was high quality. I will return for future work.

Single senior lady who once upon a time rebuilt a few classics herself but certainly nothing like…read morethese new beasts. I have an older 99 Yukon 8 cylinder and one morning recently she decided silence was golden. First time since I bought the vehicle in 1999 that I could not even get a click out of her! Called around town and spoke with several shops before deciding on Stallings. I'm new to the Boerne area so needed a new mechanic and I found em at Stallings Automotive. I called my insurance company and they arranged to have her towed from the house to Stallings on a Thursday afternoon. John called from Stallings later that day to give me an estimate and tell me what the problem was I gave him the green light and got the call she was ready for pick up on Friday. New starter for exactly what the estimate was and no more. The guys at Stallings got right on my truck went right to work diagnosed "Correctly" my problem & gave me a fair local market estimate on money and time then went to work on repairs. Reliable friendly and yes I'm going to give them 5 stars for dependable!

Service is always SLOW Made an early morning appointment…read morefor a simple oil change and an hour and fifteen minutes later I'm STILL sitting here...not another person has come or gone and only just now after going to find someone are they going to find out why it is taking so long. I need to find a different dealership! This was my experience last time I was here! Just now getting car - nearly 2 hours for a simple oil change. Not acceptable I do not recommend them at all!!!!

We had an amazing experience purchasing our new Qx 50. Michal was our salesperson and he was…read moreawesome-professional and easy to communicate with. Highly recommend Michal and Boerne Infiniti'! We drove from west Houston and the Service and price was well worth the drive!!!

Thank you to Ian Anderson in new car sales! Your patience in your guidance for my new GMC was…read moreperfect! There are not enough superlatives to describe your thorough support. I am a long time totally pleased customer of Ancira Boerne with Service Desk / Charlie and Shawn over the years consistently! Thank you all for your guidance.

Purchasing a car today was a first rate experience. Sara Hendrickson was the best. They were very…read moreaccommodating and helpful.