1. Car Boss

    1. Car Boss

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    San Antonio, TX

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    Car Boss

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    5 years ago

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    Tesla Service Center

    Tesla Service Center

    3.7
    (17 reviews)

    I had the best experience here at Tesla SATX! I had a bit of an emergency situation and they took…read moreme right in to service my car without an appointment. Additionally, they sent me home with a loaner car while mine is serviced. Very grateful for that and the overall great service. Alec was extremely helpful and kind. The service center is clean and even has a kid play area! Highly recommend!

    Please don't buy from here…read more I purchased a new 2026 Tesla Model Y on May 6 and have been dealing with defects and service issues almost immediately after delivery. Within days of taking delivery, the right rear passenger seat became stuck in the folded position and could not be used. Tesla acknowledged the problem, serviced the vehicle, and marked the repair complete. Less than six weeks later, the exact same defect returned. I was also told by a service advisor that similar seat actuator issues had existed on prior Model Y vehicles, which makes it even more frustrating that the same problem occurred on a brand-new vehicle. In addition to the repeat seat failure, I have an unresolved front light issue. My appointments have been repeatedly moved around. I was initially told one repair would be weeks away, then told I could be seen the following week, only to receive confirmation for a later date. Communication has been equally disappointing. I spent more than 30 minutes on hold with Tesla support while they supposedly contacted service centers to find an earlier appointment due to the safety concern. The call disconnected, nobody called me back, and I ultimately had to show up in person. More recently, I was informed on the morning of my appointment that no loaner vehicle would be available--after I had already rearranged multiple work meetings and travel plans. What is most disappointing is that this is a brand-new vehicle. I have not even made my first payment yet and I am already returning for a second repair attempt on the same defect. In over 30 years of owning vehicles, including several BMWs both new and used, I never experienced a major defect immediately after purchase or this level of difficulty obtaining service. I wanted to love this car, but between the repeat seat failure, unresolved lighting issue, scheduling confusion, lack of communication, and last-minute changes, I no longer feel confident in the vehicle or the service experience. The service advisors I met in person were polite, but the overall ownership experience has been extremely disappointing and far below what I expected when purchasing a new Tesla.

    North Park Lexus of San Antonio

    North Park Lexus of San Antonio

    4.1
    (258 reviews)

    We had an exceptional experience purchasing my new vehicle, and I cannot say enough good things…read moreabout the service I received. From the moment I walked in, my service providers (Brittney Schafer and Mateo Resendez) were knowledgeable, professional, and genuinely committed to helping me find the right vehicle for my wife. Brittney took the time to answer every question, explain all of my options clearly, and made sure I felt comfortable throughout the entire process. There was never any pressure--just honest guidance and outstanding customer service. Their attention to detail, patience, and dedication turned what can often be a stressful experience into an enjoyable and exciting one. Most extraordinarily they truly went the extra mile to locate and secure the exact vehicle my wife and I wanted, ensuring we didn't have to settle for anything less than what we were looking for. Because of their expertise and commitment to customer satisfaction, I drove away confident that I had made the right decision. If you're looking for someone who truly cares about their customers and goes above and beyond, I highly recommend working with them. Mateo made sure the car was above and beyond expectations during delivery. The car was detailed, windows tent flawless and we were well aware us our vehicles performance and features. I highly recommend them to anyone looking for a vehicle and a truly exceptional buying experience. Thank you for your outstanding service and for going above and beyond for our family!

    Been coming here for years for vehicle service and complimentary car wash since I purchased my…read moreLexus. I've never had an issue, but today I was disappointed because my car came out of the wash still dirty and there were streak marks all over the windows, front and back windshields, making it difficult to see while driving fortunately, I pulled over in the lot across the street for further inspection and then came right back to the let them know about the issue. They did not even apologize and just asked if I wanted them to run it through the car wash again. I'm waiting to see if there is any improvement, but not happy about the incident. Update, when they brought my vehicle back from the wash, I got into my car and then noticed my key was not on the console where I left it when I returned for the 2nd car wash. They said that their policy was not to take the key from the vehicle and made it seem like I lost the key. They also said they were going to check the video footage to see if the keys were there when I left it the 2nd time. The dashboard stated 'no key detected' so I knew I didn't have it. Spent time looking in the vehicle and emptied my purse although I knew I didn't have it. They radioed Paco and he had the key in his pocket. They gave me my key back, but I spent almost an hour and a half here just to get my car washed when it wasn't even busy. I also didn't appreciate that they seemed to blame me for the missing key. They also didn't vacuum the car like they said they would. Anyhow, I will think twice before returning to this location due to my experience today.

    Novak Motorcars

    Novak Motorcars

    5.0
    (3 reviews)

    One of the most pleasant car purchasing ever. Tyler the sales manager and Chris the owner have been…read morenothing but helpful and accommodating. Chris has responded to my email inquiry immediately the next day and was cordial to my lower-than-expected offer. He was honest and transparent with the condition of the vehicle and the bottom line pricing that he wanted for the car. Keeping in mind I'm 160+ miles away and arrived after hours, Tyler accommodated me by staying way past the office hours because he knew I drove from afar and have limited time here. Wonderful small family owned car dealer with an excellent selection of manual vehicles at amazing prices! They also give active military members special discounts! Will definitely come back to them and recommend my car enthusiast colleagues here. Keep up the good work Novak Motorcars!

    Novak MotorCars is one of the BEST places to purchase a car from. I had the pleasure to work with…read moreboth Tyler and Chris. They made my car buying experience smooth and painless. Answered all questions I had honestly and always kept promises to update me at certain times. I had requested a lot of photos/videos of the car I was interested in purchasing and without ANY attitude, Tyler was glad to do the request for me. Working at a family owned dealer myself, Novak MotorCars gives out reasonable car prices and customer service are top notch. With this being said, I'll definitely be coming back to purchase more cars!

    Blessed Auto Sales

    Blessed Auto Sales

    3.0
    (4 reviews)

    Thank you for all you do! My daughter has now had her truck for almost a year and has been…read moreextremely happy with it. She gets so many compliments! If anyone is dealing with no credit like my daughter or BAD credit like many out there. Go visit this establishment, they will work hard to find you the perfect vehicle in your price range and credit challenges

    Blessed Auto Sales end up being my Cursed Auto Nightmare! I purchased a truck on 6/28. Check engine…read morelights came on that same night! Kevin said to take it for repairs. More than 30 days later, and $2650 spent in putting a motor in this hunk of junk, I can actually drive the truck again! Kevin and his wife claimed to have driven this truck for a whole week with no problems at all! I take it to the shop and they diagnose 17 different issues that could cause all the problems I had. Check engine light, shaking, idling very hard at stop lights! None of this happened during the test drive. The Wynn warranty that I purchased along with the vehicle did not initially agree to pay for any repairs. The pamphlet was printed upside down. Should have been a big red flag! Finally, after fighting with the repair shop, the warranty paid for something but I was still left paying almost $3000 for a motor! Please take a mechanic with you before purchasing anything from this auto lot! Do not trust!! The wife mentioned how stressed out I looked while signing the paperwork. No Wonder!! The Lord was trying to warn me!! Pray before you purchase!

    Car Boss - usedcardealers - Updated July 2026

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