Friendly staff, eager to try activating an old TracFone Samsung however we didn't have any luck…read more Seems like an improved spot with more helpful employees than times past. Many options for wireless, cable, and security but limited brands and prices are insane. After nearly 11 years, convinced my parents to move the family plan to Cricket. That was four years ago and we are very happily saving over almost $1200 a year! Five lines of unlimited is over $200 on Verizon. Cricket offers the exact same for $125 without any extra fees, taxes, costs, Verizon-nonsense, or extra Verizon nonsense. Cricket sends us the $125 bill every month and it's exactly $125 every month. That's gold right there. But maybe you're worried about the red? You would rather pay big gold for all that red in the coverage map right? At the most, Verizon has an edge in 4G coverage but I can tell you it isn't worth an extra $75 a month! Also those coverage maps really don't tell you how it really is. I drive nearly 20,000 mi/year around the Midwest and take frequent trips further. At the risk of sounding like a Cricket employee, yes Cricket had black spots in coverage but no more than Verizon. For example, there are two Verizon black spots on State Road 26 (SR 9 in Illinois) between Lafayette and Bloomington, IL. I experienced these all my years on Verizon and now experience similar on Cricket. This has become an interesting and fun game with some of my friend still on Verizon. Also, Canada and Mexico! Cricket now offers completely free roaming in both countries. Verizon does not. The final point here is devices. Yes you can "save" on a new iPhone on Verizon compared to having to buy your own device on Cricket - those savings are quickly paid out with Verizon's higher costs. Cricket also allows just about anything while Verizon only works with Verizon approved devices. In summary: Verizon has the slight edge of more convenient physical locations, more services, and some 4G (and 5G now!!) coverage. But unless you're rich and a bull (cuz of the red get it?), Cricket makes way more sense.

I can not say enough good things about this store! I live in…read morea different state but my Mom is on my Verizon plan and lives in Lafayette. She is a spry 80+ years old. Any time she has an issue with her Apple phone she simply walks in and they show her what she needs to know, or simply fixes whatever she "accidentally clicked". These employees are SO nice and they never rush or talk down to her. It's hard to find customer service like this. Whoever is managing this store, kudos to you and your team! Keep up the good work!!

Terrible company. I asked for a future disconnection and they disconnected me the next day…read moreinstead. After jumping through hoops they said they had to send a technician out in 24 hours to enter my apartment to reconnect my service back to what it was due to their mistake. The billing was also wrong the they activated it again. And they said it would take 7-10 business days before a "ticket" could be written to compensate me for their mistake. None of my devices are now working because the WiFi is turned off and I was on the phone and talked to 3 different people and still couldn't get it fixed. A terrible terrible terrible company.

I had told them I wasn't interested, and they came back to my house 4 more times after that. Then…read moreyesterday there was a guy that showed up. Knocked on my door hard, then my dog went crazy so I peeked out. Ignored it because I had denied thier service 4 times then the guy came back knocking even harder on my door. I then opened the door told him I wasn't interested to that I was asked why. Again I told them I had an internet provider already and I was happy with them. Then kept getting closer to me as he was talking I shut the screen door in between us and locked it. I told him again I'm not interested have a nice day and shut the big door that time. He finally left, then today at 8:24pm after xfinity hours came back to my house and sat right outside of it by the curb for about 10minutes staring at my mom and I talking on the porch. We got the license plate number so we could report it if he came back. I tried to report it to their office but it's a robot on the phone.

I've had service for about 2 years now. Only the internet. No TV. I use my own Asus router…read more Comcast was giving me a very bad connection with 300+ pings and disconnects. Metronet is more stable with a low ping in the 50s or less. The install guy did a decent job he ran a CAT5 cable along the siding up into the addict. Though we needed another guy to come back out and put new ends on the cable. Service goes down about 2-3 times a day. Service people on the phone say it's losing power. Might be the power supply or the box outside. Then the service tech comes out and says it's your router because it's not metro-net's router. So this won't be resolved. I can't go back to Comcast, because it was worse than this. But I wish it was better.

SAVE YOURSELF AND DO NOT GIVE THEM BUSINESS! I have been trying to ensure my services are cancelled…read moreon top of getting a return label for their equipment for over a week now. I have done calls, chats, and now emails and I still do not have a label to send equipment back with. After cancelling my service, I shut off autopay, yet they still took a payment without my consent. The employees are rude and just flat out dumb. One employee didn't know Alaska and Hawaii are states. I have no words. Please file complaints on every platform possible to bring this company to its end.

No one had to come set up the service because my apartment was cable ready. I'm glad for that. My…read moreonly problem with Comcast is that I'm not getting the internet speed I'm paying for. Can't

I do not have an account with these clowns anymore-this is why: I switched to another carrier last…read moreSpring. Returned their equipment, ended my business relationship, etc. Went with a different company altogether. They are STILL charging my bank account every month; I have been told every conceivable reason they are doing it-and today, when I talked to them AGAIN-they said they will CHANGE THE NEW NAME ON THE ACCOUNT BACK TO MINE as a solution. I am paying someone else's bill and have been for FOUR MONTHS. The offer they made last month to reimburse the roughly $500 they had taken then has apparently expired. This is FRAUD, openly committed! Comcast is a criminal enterprise-and they are OK with cheating former customers openly.

Every single thing could improve. But the most most critical aspect is customer service. They went…read moreout of their way to insure I didn't get a resolution by repeatedly lying and making up nonsense. Apparently the only protocol they follow is to piss you off. Interestingly enough the scathing reply I left to an email I received, generic but an email none the less, was removed without comment by the sender named Ali. I thought this was a nice touch to end weeks of asking for a resolution. Read some of the other reviews that will enlighten you to the service and assure you that I was not alone.

We had moved to a new home and needed Xfinity to set up a new line at the house. They got out with…read moreno issue and told us they'd be back to bury the cable in 2 weeks. The initial service was December 14th. It is now March 5th and I have had 5 separate "appointments" made to get this job done, and it's still not done. I was again assured that today they'd get here by 7 p.m. and was given a phone number to call in case it didn't happen again. Called the number and it was for a service team in Florida. My kids have been injured tripping over this line as it runs across our driveway, and everytime I try to get help I get the same garbage about escalation and how they "understand my frustration". Do not understand any circumstances sign up for Xfinity services.

Hi everyone pls paitention with the version store, do not use the version, the servers suck., They…read moreare big liars, When you're coming to update or get a new service provider, they're great, but when you have a problem and need help, they will tell you to call customer service. At the same time, when you need to call customer service, if you want to talk about a new contract or an update, they will give you a person who can speak English. If you're trying to talk about your bill or services they let you wait for a long time, and after that, they give you someone who can't even speak English, Does anyone need to check your bill around. Or you need to read before you contract or update your service. Nowadays you have to sign on paper you sign with a little iPad, You can't even read, And they just tell you to sign, I have been with Version for 18 years. I got out of them and was very disappointed, I'm very mad. When I ask the store they can't fix it. Cuz out of their control., Trust me. The first time I wrote reviewed. I don't like to complain, But I just let everyone know just be careful with all of the store versions.

After a HORRIBLE experience here yesterday, we went to Sprint to check out what they had to offer…read more 5 new high-end phones and unlimited data (only got 8 GB from Verizon for a family of 8), we now will be paying over $120/month less before the phones are paid off then the savings will be over $240/month after. What a terrible way to run a business.

This is one of the few companies that still offer dial-up Internet service. Not everyone can…read moreafford ATT U-verse (DSL) or cable broadband. And it's only $10/month. They have dial up access numbers throughout central Indiana, from Lafayette to Muncie to Shelbyville. Other access methods are available too, such as ADSL, ISDN, bonded 128k dialup, T1/T3, and leased lines. Other services include web hosting, virtual servers, dedicated servers, co-location, and virtual ISP. The owners and their team have been in the Internet service provider business since the Internet was first made available to the public in Indianapolis. They are the founders of Indy.Net. Are you looking for a mom-and-pop ISP or hosting company? Do you want to talk to someone who can actually go into the machine room and push a button? This is that place.