I believe in the area of obtaining medical assistance/care whether at a hospital or supporting…read moreentities, all we can expect is best effort which in most cases is bare minimum. It's truly sad when you are met with dry, surly inconsistent reception from staff. When individuals seek out facilities like these it is a cry for help with your physical and mental wellbeing. Why should I believe I am able to get better service from a fast food restaurant than a medical facility that I have placed the total care of myself or loved ones. I believe the entire staff should require weekly if not daily sensitivity training reinforced with a performance management regimen. I am not blaming the warm body that was hired to fill a slot. I blame leadership for hiring and allowing this less than substandard behavior. In other words, 'you are only as good as your leadership team.' If an employee respects their leadership and has been trained properly, they would never put them (and the organization) in a bad light. I am now expanding my search for a more suitable facility. It should be a calling for those that wish to work in the field of patient care and not simply a paycheck. Whether you realize it or not, one day you too will require the care of a health center...rehab, nursing, hospital or other.

I had the misfortune of spending 2 months at this facility. Answers the call light only to come in…read moreand turn it off, then wait 2 hours to see a nurse. It was the worse experience of my lifetime and luckily, I got out alive. There is no nursing care at this "Nursing Center". And let me tell you about the food. Go anywhere but not here.

My review is strictly regarding the physical therapy services of this location. I've been really…read morehappy with the service so far. I was placed on a waiting list but received a call a week or two later with an appointment slot. There's ample parking and it's very easy to find. Check for the first time entailed some paperwork but was easy. After that, you just sign in. The waiting room is a bit small but I haven't had to wait for long for my therapist to be free. My therapist has been great. While I wish therapy for my particular area of need was offered closer to home, I really like my therapist and this location is close enough to the freeway.

My father needed help with his medications, he was too weak to go to the doctors office on his own…read moreand I couldn't get the time off work to take him myself. I found Magnum online, these guys got a Dr to do a house visit that afternoon, thank God because he was on blood thinning medication, they set him up on a lower dose of warfarin, got a nurse to come visit him twice a week to make sure he was reacting ok to the med dosage and also got a physical therapist to come to his house twice a week! He is doing 100% better now, able to leave his house when he wants and seems a lot healthier after the medication change. The physical therapist helped him to be able to exercise on his own and strengthen himself to be able to do household chores and his hobbies, I can't thank you guys enough, he really feels independent and happy again! Thanks guys!!!

From the owner: excellent care through passionread more

I'm very grateful for the kind and attentive care my mom and Dad receive here. The staff treats…read morethem with respect and compassion, and the facility is always clean and welcoming. It gives our family peace of mind knowing they're in good hands. A special thank you to Joseph, the manager, who is always willing to help at any time--your support and dedication truly mean a lot to our family.

Unfortunately had a poor experience with lack of medical care for my mother who was there for a…read moreshort stay. Staff is generally pleasant, but lacked medical knowledge, had no clue my mother was dying. I had to request her to go back to the hospital when staff said she was fine. I insisted on an ambulance to transport. They called ambulance for non-emergent transport. Ambulance arrived and couldn't even make it out of the parking lot bc she was in such bad shape and instead took her to closest hospital (Henry Ford), instead of hospital we wanted her taken to where I had driven (Corewell/Beaumont). She died at HF a day and a half later. Do not recommend for loved ones.

(I'm writing this review on behalf of my mother who has reaped many benefits from attending this…read moretherapy center and who would like to encourage others to go) I've been attending Premier Physical Therapy for the last 3 months and am very thankful for the kindhearted therapists who have helped my range of motion and rehabilitation. Everyone that works there is increadibly kind, friendly, helpful, dedicated, and warm. This facility is owned by a family and I always feel better after having visited with them, recieving my therapy. I've had ultrasounds on my knees, ice packs, we do exercises and they also massage my knees, and bend my knees to help with my flexibility. I would reccomend this place to anyone who has any injuries or needs rehabilitation, they have been so helpful to me and I am very grateful.

From the owner: Premier Therapy Centers, Inc. provides physical therapy care for clients of all ages and levels of…read morefunctionality. The primary objective for all clients is to increase their functional level to further improve their health and physical fitness. Premier Therapy Centers functions seamlessly to educate, motivate and train their clients to reach their fitness and functional objectives in a uniquely positive environment.

Outstanding therapist named Hima Kambhampati has treated me for 3 separate issues. Full knee…read morereplacement, lower back surgery and major shoulder surgery. Range of motion for all issues was highly successful. Pain improvement was better then expected, and will improve with home exercise. Hima is compassionate and caring. I would highly recommend her to anyone needing physical therapy for any reason. Administration kept me informed regarding insurance details. I trust Hima completely for future sessions on new issues. As info: for my three issues combined I had 60 (1 hr) meetings. I worked hard, Hima encouraged and pushed me, she was my teammate,, it worked.

I've been treated here at length for two separate injuries. The first I saw an occupational…read moretherapist after broken wrist surgery, they work with you on many different exercises and stretches, and measure your progress along the way, it's reassuring to get this when the pain is so real. The second part of the year I saw a physical therapist for a very painful frozen shoulder, again they keep building you up adding new stretches and exercises to keep you progressing, they expect you to do streches at home as well to speed up the recovery time. All therapist are extreamly knowledgeable professional and empathetic. Carrie at the front desk is also very helpful with billing and insurance questions, very pleasant cool person.

My husband and I have been receiving physical and occupational therapy at NPR for several months,…read moreand the experience has been exceptional. I began treatment for mobility issues, and my husband--who has Parkinson's disease--started occupational therapy shortly after. We've worked with Will M. and Izzy S. for physical therapy, and Andrea P. for occupational therapy. All three therapists are truly outstanding--skilled, compassionate, and deeply attentive to our individual needs. They tailor each session with the perfect balance of challenge and encouragement, which has made a real difference in our progress. Thanks to their expert care, both of us have seen significant improvements. If you're looking for personalized, effective physical or occupational therapy, I wholeheartedly recommend NPR. p.s. The front desk staff are great. They're very accommodating on scheduling and always welcome us by name when arriving and departing.

I have a couple of major abdominal surgeries with few months apart which lead my core muscles to…read morebecome weaker and disconnected. After that, I could barely feel my lower abdomen. Until I met Shweta Girdhar, the Pelvic Therapist, at Northville Rehab who helped me regain the connection with my pelvic floor, lower abdominal, and core muscles. Until then I never realized that the pelvic floor plays a key role in our body and that with proper guidance & training, we can have a healthy core & body. With recovery and joy, I want to write this review so other people who are in my situation regain their core back. I highly recommend getting treated by Northville pelvic floor physical therapist Shweta Girdhar for the below reasons: 1. The personal interest and the special care she provides in healing are beyond my expectations. She targets treating patients at the core level and not at the surface level. 2. The knowledge she possesses and explain's how muscles work, how to feel them, what to avoid, and how to strengthen and train them is definitely an advantage for the patient. 3. Healing the Patient's condition is the top priority for her than making money as she is passionate about her profession in treating patients. 4. She constantly gauge's the improvements you noticed after the treatment. Then take this seriously and make changes in the treatment and improvements if needed. 5. She keeps up to date with the latest breakthroughs in the Pelvic Floor Physical Therapy field and tries to bring innovative techniques and equipment to help heal the patients.