I'm very grateful for the kind and attentive care my mom and Dad receive here. The staff treats…read morethem with respect and compassion, and the facility is always clean and welcoming. It gives our family peace of mind knowing they're in good hands. A special thank you to Joseph, the manager, who is always willing to help at any time--your support and dedication truly mean a lot to our family.

Unfortunately had a poor experience with lack of medical care for my mother who was there for a…read moreshort stay. Staff is generally pleasant, but lacked medical knowledge, had no clue my mother was dying. I had to request her to go back to the hospital when staff said she was fine. I insisted on an ambulance to transport. They called ambulance for non-emergent transport. Ambulance arrived and couldn't even make it out of the parking lot bc she was in such bad shape and instead took her to closest hospital (Henry Ford), instead of hospital we wanted her taken to where I had driven (Corewell/Beaumont). She died at HF a day and a half later. Do not recommend for loved ones.

My mother has been here for a week and has another one or two left. She almost doesn't want to…read moreleave! All the staff are very friendly, helpful, professional and responsive. Except for weekends, the food is hot and tasty. It seems like there were more negative reviews in the past, but we have had no problems. The PT and OT have helped so much, which motivates my mom to work harder at recovery. Thank you to the great staff!

My father broke his hip towards the end of 2021 and needed hip replacement surgery. This injury…read morecombined with his early stage dementia made the recovery process long. We were fortunate to find Maple Manor as a place where he could do his rehab with the care of an excellent staff over-seeing him 24/7. We were at Maple Manor for almost 3 straight months and we can't say enough positive things. The nurses were consistently knowledgeable, helpful and extremely kind to my father. At no point, did we ever see anyone "having a bad day" and taking it out on my father. They were the utmost professionals. The nurses were very intelligent, always had a smile on their face and consistently made sure my father was comfortable and happy. I should also note that they were always nice and welcoming to my mother who stayed with my father every day. The physical therapists and occupational therapists are also top notch. Not only were they kind and patient, but they did great work with my father. I can't recommend them enough. The staff at the facility were always accommodating and went out of their way to make sure my father's needs were taken care of. Whether it was people at the back office, front desk or the janitorial staff, everyone did a wonderful job. Any time we had a suggestion or complaint it was immediately addressed. Finally, Dr. JJ and Dr. Stella were amazing to work with. They really treated my parents like extended family. Thank you so much to everyone at Maple Manor. They made a difficult time in my father's life as happy and comfortable as possible!!!

Dogs are treated better Administration doesn't care they're…read morefalsifying records all the nurses are falsifying records they leave you laying in feces for days leave you alone in a wet bed they just keep throwing food trays down that's all they do and they give you your medication but just leave you laying in a disgusting sick smelly smells like dead animals that's all they do they don't give you your eye drops you need they'll give you your fungal creamy doctor order but they didn't do it doctor also ordered that m medhoney almost the whole day goes by before you get somebody to bring you some water they don't empty your urinals they're called waiting every single word is a lie

The worst experience of my life! Staff nonresponsive to call lights unaccommodating ,unequipped…read more,inconsiderate ,and reluctant to help you! Don't trust this facility with your life or your loved ones! I had to wait two weeks for a shower. The power goes out with stormy weather. The food is trash. I rate this place a negative 5 stars. John Dorsey current rehab resident. One month stay. 3-6-26 to 4-1-26

This is a beautiful property with several buildings with various styles and architecture. The Fox…read moreRun is more of an upscale senior living community. There is an entry fee a little below $200k, but most of this given back to your family. I would take a trip and tour the campus so that you can acquaint yourself with all of the many amenities available. They have large auditoriums for shows and a nice movie theatre, libraries, Restaraunt, fitness and more. It's very nice and is also a gated community and right next door to a wonderful church called Brightmoor Christian Church.

Wonderful physical therapy. One in one therapist. Very interested in your recovery. Great staff…read more Overall 100 percent

From the owner: West Bloomfield Physical Therapy is an outpatient office that offers services for all types of…read morepatients. We work closely with referring physicians to ensure that each patient has a personalized physical therapy treatment plan that will assist them in reaching their health goals. We specialize in orthopedics, auto accidents, neck and back pain, joint replacements and sports injuries. Mission Statement Our staff strives to provide state of the art therapy services combined with exceptional customer service. We have the resources and experience necessary to treat all types of pain, injuries, and conditions. Our patients are our number one priority, and we will stand by you every step of the way on your journey.

Novi Lakes is the best place you can choose for rehab and assisted living. Staff, food, care and…read moretherapy are outstanding. If you need a great place, pick Novi Lakes!

Avoid Novi Lakes at all costs. I hope this review spares at least one family from what we…read moreexperienced. My mother entered this facility weighing 105 pounds. Five weeks later, she left weighing just 87 pounds. During her stay: She developed bedsores that went untreated for days. Staff placed a catheter in due to a supposed "prolapsed bladder," which was later confirmed by the hospital to be completely inaccurate. She had unexplained bruising on her temple, along with swelling around her eye. A nurse said it was because she sleeps on that side. Mom could only sleep in one position and had never before bruised like that. We took her to the emergency room, and imaging revealed a fresh subdural hematoma. When staff failed to change her clothing, I did so myself and discovered her bra had been put on backward--with the cups on her back. Her glasses were routinely placed on top of a tall armoire, leaving her unable to see and increasing her disorientation. She became malnourished while there; staff did not document what she did or did not eat because there was no order to do so. I'm thinking full trays of untouched food may be the basis of an order. At no point did staff alert us to bruising, eating problems, or changes in her alertness. However, they did call whenever my mother was complaining or considered "difficult." The facility was severely understaffed. On many occasions, I had to transfer her from bed to toilet, feed her, change her, and even help hold her legs so staff could straight catheterize her. More than once, I assisted staff with repositioning her and changing her bedding. Tim showed no concern whatsoever when we raised these issues. A close friend of ours, who is a nurse, visited and urged us to do everything possible to get my mother out of the facility. I formally requested my mother's medical records. The request was accepted, but to this day, the records have not been provided. My mother passed away two months after her stay at Novi Lakes. I do not doubt that her time there contributed to her decline and death.

I stopped into Life Skills Village to check out the new location and was very impressed. This…read morefacility does an excellent job of recreating reality in a safe environment for those who suffer from brain injuries. One of many things that make this business stand out is that the entire team works together and is in direct communication with each other through out the recovery process. When you walk in you are immediately enchanted by the indoor garden area which features several areas of seating including tables and benches. The sense of community is evident in the fact that they offer a restaurant, gym, library, theatre, recreation room, an onsite store and vocational room. I was also impressed by the fact that they help patients bring their creative passions to life by guiding them through the process of starting their own business. I even had the opportunity to check out one such passion in the form of tee shirts for people with brain injuries. This was only one of the many cool and unique features that is offered at Life Skills Village. Another unique program worth mentioning is one that kicks off on Thursdays in the months of March and April. It is called 'Thursday Night Social Events' and features nights of karaoke, billiards, trivia, crafts and a euchre tournament. Hats off to this traumatic brain injury rehabilitation center for their patient and team focused approach as well as their attention to detail in recreating reality in a safe environment.

It is a welcoming, safe, place to get all kinds of therapy. I see one of the psychologists, and…read morethey are one of the best I've ever had. I have been challenged by associated depression and anxiety most of my life. Any change is difficult for me, but the progress I've made in six months is really great! I'm now retired and they are helping me make new plans for living the rest of my life, with healthier coping skills. I'm very happy with my care!

Very clinical, sterile and rather unwelcoming. Certainly doesn't make family members feel good…read moreabout leaving a loved one. You can't even see what the living conditions are like! Feels like you are committing them to institution of some sort. Seems like it would amp up anyone's anxiety level to stay there and make it feel like punishment. Perhaps they get good outcomes but I sure wouldn't want to stay there.

This is the best rehab center in MI. It is clean, plus the staff is knowledgeable and friendly. Ive…read morebeen there a few times and they've never made me feel ashamed for it. They treat me like "I'm human", and not an animal. They're very structured, organized, clean, empathetic , and ALL the way awesome! If you or someone you know is suffering for a substance abuse disorder order, please take them to MapleGrove, they're the best there is!

This place is now called SKLD…read more My dad went here after being treated for a mild case of COVID at Henry Ford West Bloomfield. I live in California, so I couldn't check it out in person, but I wish I had. They were clearly overwhelmed, but still taking in more patients. Communications were a total mess. I was never able to reach staff when I called (phone just rang and rang), and when they occasionally did finally answer, it wasn't clear they even knew who I was talking about. I was never able to talk to my dad on the phone - it, too, just rang and rang. The social worker did arrange one short zoom video call. Otherwise, he was totally out of touch. Dad died at SKLD after 5 days. They discovered him unresponsive, but couldn't even get it straight when they had last checked on him. And when we went to pick up his clothes and effects, they had lost them. This pandemic has been very difficult all around. But SKLD was nowhere up to the task.

I never thought I would have to rate a nursing home/rehab center before so I have no real basis of…read morecomparison. First off let me say that overall the experience was positive. Sure things could have been done better but I think any medical experience could have been done better. For the most part things were kept clean and neat, the staff was caring and friendly especially the therapists and the night staff. I was only in for 3 days so please do not take my word as the end and be-all, but I think my view can at least give a viewpoint that most people would not get. I went in after pneumonia and left-side weakness straight from Beaumont. You begin with OT and PT (and I was told Speech therapy if needed, but I did not need it... so I cannot comment on it). Each consists of 30 minutes a day. Again the staff was friendly. They explain what is to be expected and are there for you and care about you. The *main* concern I have is the lack of personal information/HIPAA would have a field day with this place if they only knew half of the stuff that went on. I worked for 20 years in healthcare and I was amazed about the lack of personal health information that got passed along/shared/etc and was not protected. I am normally a quiet person and do not "listen in" but I could not but help myself as staff openly talked about other patients in front of other patients as if it was something to be expected. So while the rehab and facility itself are good, the staff is nice, some additional training on personal health information might be very helpful.