Maxtool stole $3000.00 from us. Worst company ever. Support is horrible and they are all liars…read more Purchased items from them. They sent incomplete orders that they could not take care of. Filed for a return of incomplete products through their process. (nightmare). Retuned my items. And they won't refund our money. We spoke with Brianna. Maxtool Thief Also spoke with Jose Gallegos. Bigger Maxtool Thief If they happen to refund my stolen money I will change my post. Until then do not buy from these thieves.

Can I give NO stars…read more.. Ordered three items on August 21st, with a 48 to 72 hour to ship estimate. Crickets! September 4th, received an email advising the three items were backordered and the estimated ship date was now September 18th. September 8th, received a email confirming the September 18th shipping date. September 15th, received notification of order cancellation (Ordered number did not match original purchase order number. Reason given for cancellation "any orders of more than 30 days would results in a cancellation". Replied that it would not be 30 days until after the confirmed shipping date of September 18th, would they please reinstate the original order and ship as confirmed. Response "reorder via our website". September 15th, Contacted customer service/sales spoke with Jesse Hurt (ext 203) he confirmed the original order number and indicated shipping was still scheduled for the September 18th; he told me he would check into the conflicting information and call back on the 16th...more crickets. September, 16th & 17th, tried to call Jesse left several emails with no response. September 18th, had to order the three items from another source. Would have appreciated better communications and customer service. This entire process cost me one month and had to repeatedly reschedule my electrician. Max Tool this is no way to run a business. I would never recommend anyone to ever do business with this company.

Their branch Manager originally worked at ABC Orange. In '24, and under his watch, we were…read moreoverbilled by over $40,000 which took over 6 months for them to correct. The Orange and San Bernardino branches, again under his watch, in '25 has now over billed north of $50K and still calculating as it may be even more. Worst experience ever and the Manager has walked away from correcting and left it for others to rectify. Scott

Jessy Espinoza was great help I pulled a permit for the first time and he guided me threw the steps…read morehe is also helping me inroll into Gaf school witch is a blessing I super highly appreciate and recommend this place

Ordered two threaded nipples. Drove 45 minutes to Consumers Pipe…read more Was left for dead at the counter. Was informed that the order was never created and that if I would drive back for 45 minutes, wait two hours, then return for 45 minutes, the order would be ready. As I was leaving, the counter guy ran out and told me that he had found the order. I'm unsure how to rate this little cluster. What would you do?

I was in need of a very special part for a plumbing system that we are testing at a military…read moreinstallation. The people of consumer pipes were able to supply me with exactly what I needed. I will continue to do business with them because they inventory most of the items needed for my line of work. Thanks guys great job!

The only reason I'm giving a star was because I got a 4x4x20 tube that they had in stock the day I…read moreneeded it, but I lost 3hrs I could've used to be on the job site and it was double the price compared to your local Patton's. They sell you with their showroom and they a large variety of materials for metal working but it's honestly not worth the wait, customer service, and price. They don't even price match. I had made a material list of what I needed and they were quoting me at $1,200 before tax and Pattons came in at $690. I even showed them proof and they refused to match the price. Anyway I placed the order at IMS for that single tube... I went to Patton got the rest of the material there (took only 20min to place the order and drive out with my material) and when I got back to IMS still waited another half hour to get single tube on my truck. The worst part is when the sales rep has you in hopes that the material is there only to have you wait 1 1/2 hrs and tell you they don't have it... they have to email their own guys to do a stock check. Idk why they can't just walk over themselves to check. First and last time here

Made us lose a lot of time, they kept telling us they were waiting on a stock check taking over 40…read moreto finally place an order, killed a lot of our time. In total we lost about 2 hours here. The prices are terrible, a 2x2 was 64$, although Patton steel supply is a bit further it's it's only 34$ for a 2x2, if you could I would go to Pattons steel supply. After all the time wasted and absolutely terrible price we dropped our order and headed to Patton steel, our order went from 1200$ at industrial metal supply to about 750 at at Pattons.

My answers were answered quickly. They did not have what I needed in stock, but were checking with…read moretheir vendors to find it.

Dina was awesome. She helped out with everything I needed. Great place to come. She gave me a swag…read morehat.

MavCraft fixed my sliding screen door that my dog ran through. John was friendly, communicative and…read morearrived on time he got the job done quickly and at a reasonable price. Definitely recommend!

Absolutely FANTASTIC find! MavCraft Services installed a custom stair railing for us with a wooden…read morehandrail and steel powder coated pickets (all hand stained and finished). Excellent quality with top-notch professionalism and customer service. We worked directly with the owner, John. John also made us a very nice, large cutting board. Again, great quality and more than fair price. It came out so good I recommended him to my friends and several of them have since purchased a custom cutting board. I will definitely be using MavCraft services in the future.

Excellent workmanship always prompt and on time, great prices and beautiful quality. Does not rush…read moreto finish makes sure everything is correct. Easy to get a hold of, service is amazing and respectful.

This man's work is 100% quality. Highly recommend. He doesn't cut corners and uses high quality…read morematerials.