i've been a memeber with remote services as well as in home services for years.....and today.....after several remote sessions.....to no avail....it was'nt conflict or corrupted files kinda thing.....brandon went above and beyond and figured out that my old desktop hooked up to my new one.....had 2 cables hdmi/display usb ports were both connected.....something just about anyone could miss.....so running the new cable and removing the old one since it went thru the back of my lg ultrawide curved monitor thru my wall was bit of a task.....he got the job done..... i would recommend these good folks to anyone that needs all around computer support.....like i said been using them for years now.....never dissapointed me..... highly recommend!!!!! read more

We got hacked for the second time and really needed to have our systems checked out by a professional. Brandon came out the very next day and was able to promptly identify several issues. He displayed in-depth knowledge as he described our options in laymen's terms. The recommendations Brandon made included pricing and warranty information. All of the work was efficiently performed and explained as he progressed. We are very pleased with the their products and services and would not hesitant to recommend them to our friends and relatives. read more

I recommend this place 100%. I've been in the tech industry over 30 years and took a laptop to them that required replacement parts. Honest, on time, fair prices, communicative. I started the process with the initial visit. My girlfriend took the laptop back when the parts arrived. They treated her respectfully, did not talk down and did what the said they would do. Awesome job, guys read more

Knowledgeable staff. Fast turnaround. Very clean shop, always smells great when I walk in. Honors their warranty policy. A bit pricey but worth it. read more

Super fast response! Brandon, our tech, was right on time and knew exactly how to help us. He gave us several options and explained all the pros and cons. Before he left, he made sure to check that evreything was working and also that all our logins and passwords were synched. Great experience. Definitely recommend! read more

Where do I begin? So knowledgeable, so helpful, got what I needed done...and what I needed was NOT simple! Levi in particular went above and beyond to solve some complicated issues with Microsoft (and if you ever have to deal with that company, you WANT an ally like Levi!) Love my new computer and the price was really fair for all they provided. I've already begun the process of ordering a travel laptop through them because my experience with the desktop computer was so positive. read more

This is a review for the Santee Tech 2U located off N. Magnolia Ave. Peter at Tech 2U was absolutely amazing! He was so helpful and patient, taking the time to answer all my questions and explain the process step by step. There were a lot of back-and-forth phone calls, but he handled everything professionally and made me feel supported the entire way. Levi was also great to work with--friendly, knowledgeable, and very helpful throughout the process. I really appreciated how thorough and attentive they both were. I couldn't have asked for better service. Highly recommend! read more

I provided Tech 2U the exact name of the virus (yumeino.co.in) that was giving me a pop-up notification saying I was infected with 13 viruses. Given their vast experience, it's hard to believe they didn't know that my computer wasn't really infected, it was just a notification that could be muted. It took seconds to fix it. Instead, they required a full-diagnostic fee of $249 which took over 2 hours. So, if you are getting virus notifications, check your computer's notifications first before calling anyone. It might save you a lot of time and money. read more

Great service, knowledgeable of products and the value was at my price point. Received my computer 45 minutes after my initial call to determine the best fit for me. Any help needed, just give 'em a call. read more

Tech 2U - My Lenovo ThinkPad T14s. - IT Services & Computer Repair Near Me - La Mesa, California

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Tech 2U for the Rescue!! My 10 mo old Costco/Lenovo computer stopped charging... What??? Levi explained 3 possible situations and I left praying that it would be the "one" situation. He got back with me that afternoon and my prayers were answered!! Thank you Levi and crew for bringing my computer, my "Brain" back to life!! Their CS and attentiveness was PERFECT for me ... an old tinkerer NEEDS the computer daily. I highly recommend them ... not just because my situation turned out great for me, but for the patience, explanation of possible issues and guidance had my situation gone bad. Thank you T2U to the North Pole and Back ;) 'Santa' Argyle, Ramona-San Diego read more

Levi was so helpful and so kind. I had a problem with an old external drive and he helped me through it all. Ended up drive was corrupt . He was honest and helpful in advising what I need to buy with no pressure to buy from his store. Great experience for someone not very techy. read more

The lack of professionalism was absolutely the worst I've seen in a long time. The first impression should have been my warning, the show room is dirty, i waited 15 minutes without acknowledgment of my existence. I then paid $50 for priority service which ended up a couple days later for a call. I was lied to too about the refurbished computer I bought being a business computer not personal which there really is no such thing unless your a gamer buying a gaming computer. I was about to be charged over $250 for the change of a battery which I bought on Amazon for $29 and took 10 minutes to change. Run Run Run, there is a lot more to tell but bottom line is, I don't write reviews unless it will really help other people not get scammed!!! All said and done they went after the fact and changed my microsoft emails and passwords on February 1 and my Machine as they stated was picked up on January 31 which made all the money I spent a waste of time. Luckily I have friends in the business that solved what they really messed up, and all my accounts have been retrieved. When a company states every time they call (YOUR ON A RECORDED LINE) there is a reason and you should RUN RUN RUN. They seem to profit on the naive for there gains. SAD Is all I can say. read more

Scot was outstanding. My computer would not turn on and he traced the problem to a bad diode on the motherboard. He could not locate a motherboard from his distributors and obtained a diode from a motherboard that was gong to be recycled. I was back in business in one day rather than probably weeks. Prices are reasonable for service provided. read more

My computer has been overheating for about a year, completely unusable. I brought it in and Scott took a look at it and told me exactly what the problem was, how long it would take to fix, and walked me through step by step what he was going to do with it. Several times while my computer was there, Scott would give me a call and update me on progress and what was happening with it. He ended up replacing quite a few tricky components and priced me extremely fairly for the time and labor required. 10/10 would recommend this place. read more

Avoid TECH2U. They do not meet schedules. They play arrogant head games and they overcharge. I took my laptop to TECH2U in Lake Murray. They said they were overwhelmed with business and shorthanded. That meant that I would need to wait a week or more for them to take a look at it. I called back at the designated time and they had not yet looked at the computer. They gave me another date for contact and I called again... They now said a tech was looking at it, but had no answer yet as to the cost or problem. After a number of contacts and pacification answers, I decided to give them two days to either complete my computer or I would pick it up. I finally did get an answer and they said they would charge me $749 to repair my HP Envy laptop. Their next communication told me that they were having problems updating the bios and had not solved the problem. THEY COULD NOT PROVIDE AN ESTIMATED TIMELINE FOR COMPLETION OF THEIR REPAIR. I gave them another day to figure it out... then I picked up my computer. I took it to another computer shop. They fixed it within three hours of the time I dropped it off and charged me $135 instead of the $745 TECH2U was going to charge me. (TECH2U said they were giving me a deal at that price. NOT!) THE OTHER COMPUTER REPAIR SHOP WAS PROFESSIONAL, HELPFUL, REPAIRED IT IN ONE DAY AND CHARGED ME WAY LESS THAN TECH2U. TECH2U also charged me $129 for a thermal re-paste. The other computer repairman said they do it for a maximum price of $40. read more

What I most enjoyed about Tech 2u is I didn't feel they were looking to rip me off. The first call I made was answered by someone very friendly who broke down their process. I then spoke with a tech and had a free remote evaluation saving me the hassle of bringing in the very heavy desktop. From there the tech broke down what he looked out, what he felt the issue may be and options. He took the time to answer my questions and will keep my records so if I call again we aren't repeating everything. While I don't see the need yet to bring it in, I was very pleased with the service received and will keep them on speed dial! read more

The tech guy I had was patiently helping me and answered all my questions. Terrific customer service.

Called Tech 2 U and explained to Rob my problem: think I have a virus. He said a tech would call in an hour. Will called and fixed my computer , ran diagnostic and make sure I had an antivirus software installed. Everyone was so nice to this 'non-computer literate' senior woman. Much appreciated. I would call for their help again if needed. read more

My computer broke, and after some troubleshooting I realized the hard drive was faulty. I brought it in to get fixed, only to have one of the reps assure me "it was probably the OS" after talking with him, it seemed as though he knew what he was talking about, so I went along with it. I needed my computer for school so I opted for the 50 dollar priority fee. After 7 hours, and 3 updates, I get some awesome information- it's the hard drive. And not only that, they want to charge over 500 dollars (including a military discount) to swap out an their insanely marked-up m.2 (that takes 5 minutes to do) and install an OS (which also takes 5 minutes to do) I said I would be picking up my computer since those prices are outrageous. Upon returning to the store, I was told I needed to pay the 50 dollars since the tech "looked at it" even though I had told him what the problem was when I entered, and he spent 7 hours telling me something I already knew. I ended up going to best buy and spending 130 dollars on a new m.2 and installed it within minutes and used my usb flashdrive to reinstall windows. All of which took me 20 minutes and less than 150 dollars, compared to the 50 dollars Tech 2U charged for absolutely nothing, and 7 hours of "looking at it" This is extremely unprofessional, and the tech seriously made this shop look like a bunch of amateurs. Maybe I went in on a bad day since there are mostly good reviews, but I was at a loss for words when I diagnosed the issue and brought in the computer so it can get fixed while I was at work, and was going to be getting charged 500 dollars plus for 20 minutes of work, including 50 dollars and 7 hours of "looking at it" Will not go back to this place. Their mark-up and pricing for the work they do is insanely high. read more

This service is good for troubleshooting however not so much for resolution. Troubleshooting meaning what the problem COULD be but was not so helpful in the resolution of my problem. Needed to send out to another company that never called me I was given the information to call the 3rd party company. Tech 2 u did not know explain the issue to 3rd party company I needed to try and navigate myself per TECH 2 U associate. read more

My wife and I have always had our own individual desk top computers and for many years had not experienced hacker problems until last year when my wife's PC was hacked into buy some creep that managed to gain full access to years and years of accumulated personal/financial infor- mation. What had gone so well for us for so many years (in a blink) turned into a night- mare scenario. In a panic, we searched for help and were fortunate to stumble upon 'TECH2U' in La Mesa. They dispatched Logan to our home and (in so many ways) he clearly demon- strated a very high level of professionalism, respect and knowledge that it took to not only to resecure my wife's computer but also, (on 09/07/23) when fate would have it that, in a similar way, some creeps accessed my computer. we immediately called TECH2U, Rob answered, listened and easily pro-ceeded (over the phone) to guide us through some steps that, by the time he was through, completely shut down whoever the creep/s that hacked me before they even made it to first base! These guys are good!!! read more

Highly recommend Tech2U if you step on your laptop and broke screen. Kind staff person Steve found the perfect replacement and got it good to go in a jiffy. Would definitely recommend Tech2U for quality repairs at good price. read more

Tech 2U stands by their product. Anthony - Thank you for saving my data and setting up my Mac Mini, portable hard drive, and monitor. It wasn't easy. Everything is current and I'm good to go for the next five years. I couldn't be happier. I got my money's worth. It's unfortunate that Tech 2U wasn't able to fix my seven year old iMac remotely, but it wasn't their fault - when a hard drive is dying, there's nothing you can do remotely. So they applied my balance to a visit by their technician, Anthony, a true professional. He accurately kept track of the time and let me know when my balance was used up and we were back on an hourly basis. It took three visits: one to diagnose and make recommendations; one to set up the new equipment, and one and a half to transfer data. He was on-time for each visit and patient with the slow rate of transfer. Well done. Money well spent. read more

Last year was an interesting year, everything and anything flopped...trying to find a good tech to work out all the issue was like harder to find a pin in the haystack!!!! I'm glad I found this company, they provided remotes support for an affordable price!! I'm glad they offered it, cux the past any IT company that does maintenance to any of your equipment is easily runs in hundreds bare minimum!! They offer $30/mo remote service on one of your equipment, the next one become $28!! Currently I had 2 equipment under their care. One less thing for me to worry about, and if things start to fly off the handle like anything from last year. I got a place where I can call and have them handle the issues. Beats me reading all the technical notes and take me 6-8hours top to understand and digest them for my office computer needs. And currently they have the 1st month - free with the package deal~!!! But if they going to be on site ranges from $99.00 to flat rate of $250.00 But since I'm on their monthly service subscriber, my onsite cost has a 30% ~60% discounted. Either way~!! It's a win win for me. read more

Somehow bricked my PC after updating my MOBO bios. Sent an email in and they sent out a rep the same day. Mishael was able to quickly fix my issue. Appreciate the help. read more

Honest, reasonably priced and friendly - these are the three words I would use to describe Tech 2U. I worked with several of the remote technicians and Scott at at the La Mesa branch. They are honest in that they will disclose where they can and can't help. They are reasonably priced, being as there are flat fees. They are friendly, being as they don't use confusing jargon and always greet you with a smile. Don't hesitate to call Tech 2U if you are having computer problems. They can help! read more

This has been my go to IT place for many years. Competent, capable and reasonable cost. This time paid for a scan on one of my computers, which took about an hour to run. Paid $368. No thank you very much. Sad and disappointed. read more

I understand a business got to make money but they wanted close to $250 to just change my laptops battery out. Looked it up on youtube since I know nothing about computers and it takes less than 5 mins to do it... came back and told him let me just buy the battery since he said the battery was about $70 which they refused to sell me by itself. Ended up buying one on amazon for $45 and changed it myself in less than 5 mins and saved myself $200. I'm sure they can get the job done on multiple issues but $200 for less than 5 mins thats not righ read more

Watch out for the bait and switch. They quoted me 229 to transfer material from old computer to new computer. Then increased the price to 389 once the showed up because they had to transfer programs also. I am fine with paying for work but they should be honest on the up front quote. Total bait and switch. Update 2/22/23: I changed my review to five stars after Tech 2U reached out to me. Tech 2U explained their position, which made sense. Then they refunded the difference between what I wanted to pay and what they originally charged me. Wow, I am super impressed! This is top notch service to make a customer happy! I highly recommend!! read more

earlier this week, tech2u sent out an email to its customers saying that there had been a massive worldwide breach in security affecting millions of people and impacting nearly every citizen in the United States. Rather than call the phone number in the email (which said call us to get our help changing your passwords), I called the number I have called before when getting help from tech2u. The employee said yes they did send out that email to their customers. However there has been nothing in the news about a massive worldwide breach in security for millions of people and which affected nearly every citizen in the United States. obviously tech2u you was doing a scam to scare people into asking them for help. Goodbye tech2u . read more

I had a gaming rig from Azus bought around 2016. This year I started learning about how PCs are put together and the myriad of programs for them. Unfortunately you don't learn much without the experience of failing. I took it in after downloading a driver that did something odd to the motherboard. There was a high volume of computers in line for assessment due to coronavirus. Also, it's a fact in most pc and laptop repair that Parts also do not have the turnaround part order time such as Amazon Prime. I will not fault the business for a long line of people in need as we need to be kinder about these things during the pandemic. At the tail end of the coronavirus spike, as the curve started going down, we found a perfect motherboard, the ASRockFata1ity board, and we chose to switch the now completely obsolete computer case to a glass sided case by Fractal Design due to ASUS's proprietary front USB/ Audio, which just would not work with any board. The fractal design case was perfect for the new board. I would give all cable management an A in that no cables were connected haphazardly, and ties were used to manage them in an orderly and safe fashion. In the end, if I had tried to do this myself with parts, I would have spent possibly three times as much. The price including new parts and labor was good and I have a machine that plays all the games at solid 60, such as DMC5, Deus Ex: Mankind Divided, and its old as heck (2016). They did the darn thing! I'ts an old i7 with an aftermarket 1080. I have a new case with easy remove sides so I can add another ssd and with the fatal1ty board, even m.2 is an option now, which was impossible before. Finally, with the Fractal Designs case, I'm working with much better airflow overall. It is louder, but i don't want to know what kind of dust my old machine had in it. My middle aged computer now has a much better outlook on the time I can enjoy learning, working and gaming on it. Thank you David, Leon, and Jonathan for all your essential work during this test of a pandemic. read more

You have an issue and need great service ask for O'Ryan, very helpful and knowledgeable.

I got to give a big shout out to mr. Johnathan ,he is very cool and professional, i went in today with alot of questions and problems with my laptop and mr. Johnathan said he got it! Under five seconds he knew what my problem is, my son delete all my drives so thats why i couldn't get on the internet!your the man Johnathan! When i pick ip my laptop i was greeted by a 6 ft white man with glasses blonde hair he was super professional and man i wish i could hang with these cool guys all day and pick there brains! read more

Tech 2U - Best place ever! - IT Services & Computer Repair Near Me - La Mesa, California

Scott at Tech2U was awesome was able to quickly locate a random part for my laptop and get it fixed ASAP. Gave me an up front estimate and followed through with no surprise charges. I very much recommend this place. read more

Don't go here. I brought my macbook pro because 3 of the keys weren't working and got it back almost a month later and my whole computer was messed up. the fan wouldn't turn off, the whole keyboard was having issues. It wouldn't log onto wifi. they told me to bring it back in and they would fix it for free and they had it another two weeks before I got it back again and the fan still won't turn off even tho they said that was fixed. they also charged me lol. the keyboard is still having issues. big waste of money and time. if you're going to take your computer somewhere you don't want it to be an experiment. you want it to be tested for issues before you get it back. that's just expected. they must have been really busy because they completely looked over all the issues going on. better off going to apple which is saying something. read more

Just a little creepy when the guy at the front desk keeps asking for my computer password when I went there for physical damage and had nothing to do with the computer read more

HIGHLY recommend this location for any of your IT needs. Scott was super knowledgeable and was quick to diagnose/fix the issue with my laptop. read more

Called for computer service was given a quote of $200 for a on-site repair when the technician arrived the next day he said it would be $300 all of which is ridiculous and gouging I asked him to please leave I did not pay them many Computer service companies have more reasonable prices would not use these people read more

The service rep Dmitri was a dunce and unqualified. I had two issues. (1) Google Chrome changed my PC desktop shortcut format to a smart phone "swipe" format. He said my Chrome was not up to date. I said that Chrome updates automatically and proved it. He then recommended remove and reinstall Chrome. Did not fix the problem, but a later update by Chrome fixed this bug on its own (automatically by the way). (2) Issue with Microsoft Outlook. He started off by saying Outlook is garbage and I should change mail programs. He should keep his opinion to himself and help solve the issue. He recommended remove and reinstall. I said OK because I did not want to lose anything. The mail files transferred OK. I did not notice till a couple of hours later that he did NOT transfer my address book. Years' worth of contacts are gone. I was able to reconstruct most of the email addresses from old mail, but home addresses and phones are gone. I will NOT recommend to anyone. read more

I've been using this service provider for close to three years. They've helped with my anti-virus software, general tech maintenance, and most recently a laptop resuscitation. Their service is consistent, timely, and cost appropriate. They've always been good about keeping me updated on status of my repairs. read more