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    HAILaGEEK

    HAILaGEEK

    4.9
    (9 reviews)

    ANSWERED PRAYER/HIGHLY RECOMMENDED - In an effort to focus on good, I will refrain from describing…read morethe torture of IT with our former company. Tom is literally an answered prayer. If you need someone to solve your OneDrive issues - he does it with few words and all swift action. I can't even begin to explain the relief after years of frustrating experiences and band-aids. Tom even organized some wires without request - seems little, but is a HUGE gift. HIGHLY RECOMMENDED

    On 12/29/21 I employed Tom Heard from hailageek to enable my Brother printer to print from my…read morecomputer. In talking with Tom I asked him for quote and he gave me a price of $45.To give me a quote without first visiting my location indicated to me that Tom had supreme confidence in his abilities. Over the phone and in person Tom has an upbeat cheerful personality and he made me feel completely at ease. He arrived promptly on time in his hailageek van at 2:00 p.m. Upon sitting down and making a cursory examination he said he could fix the problem in 2 minutes but that he wanted to spend more time and give me a more extensive and complete printer connectivity. I sat beside him as he nimbly did the work - he obviously knew what he was doing. Tom is a founder/partner in HailAGeek which has 17 locations in the Houston area. It was altogether a pleasant experience and I highly recommend HailAGeek. I was impressed that HailAGeek/Tom heard would give me a specific quote over the phone. Other providers I contacted would only quote an hourly rate [ mostly a minimum of $95 ] without asking or going into the specifics of my problem.

    Sonan Tech

    Sonan Tech

    4.6
    (9 reviews)

    They really know what they are doing. They give good advice and give a very fair price for the…read moreservices they provided. We first went in for just a screen protector for our son's phone and was very impressed. The store was neat, well organized and very professional. The nest time was to transfer data and so on from my son's damaged phone to his new one and the owner/manager was so thorough and explained everything so that we could understand it and we were happy that my son did not lose valuable data. Hope this helps anyone who need cell phone, computer or other electronic repairs or help choose the Cell Geeks in Willis Philip

    I went to Sonan Tech in Willis TX for a motherboard repair on my laptop. The repair required to…read morerepair tracers & battery connector on motherboard. They went ahead and accepted the work. Saying it would take one week. Which turned into two weeks before calling me to hand them the charger to run tests. Then turned into another two weeks before I had to reach out. They said they attempted to fix the laptop four times before giving up. I asked if they knew anyone else that could fix it. They said they don't know anyone that could & it's a total loss. When I was returned the laptop. Over half the screws to the laptop & battery were missing. And after examining the work, it looked almost exactly how I turned it in. The connector was still detached, but now flux paste residue, and damage to other areas of the motherboard (possibly from soldering burns). I went to them because they were the closest & highest reviews on google, but their volume of reviews on Yelp don't match, and the fact there's no bad reviews is questioning. The fact that they still charged me a $65 fee just attempting the work is mind boggling. Finding a business that does computer repairs is like finding a quality mechanic. I think it takes more than finding a big name & nice store. You really have to do your research. I've reach out to people on TikTok who show regular soldering/tracer work. They were sympathetic and happy to solve my issue. Which I'm hoping they can still repair after leaving it with Sonan. Don't believe what one company tells you. I've lost trust & time by going to Sonan Tech. I highly doubt I will ever go back again.

    TECH-ER - mobilephonerepair - Updated August 2026

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