I just moved to the Midwest from the East Coast so I'm always a little weary when I go to a new…read moremechanic. Thankfully the folks at Lancer were so incredibly helpful and nice (that's the Midwest for you)! They solved some issues with our car for free that our last mechanic totally screwed up. They gave us some good rates and recommendations on something we needed to fix and even left a nice tote bag in our car after our service. Plus if you visit, you might get to meet the shop dog!

We drove from Mpls to Lancer as they are honest, friendly, and do great work. They go beyond…read moreexpectations and are the best auto repair in the Cities. I've gone here for years and it just gets better and better. Women - this is the place for us!

I don't even have my car BACK yet... and I'm so happy! I arrived after a parking lot…read morefender-bender. They were ready, had my paperwork waiting..in less than 4 minutes, I was out. THEN I needed a loaner car... as the repair is taking a bit longer. Voila. I said I'd be there in the morning. Less than 3 minutes later I was driving away. They have it down! It's so easy! I love them so much. This is the 3rd time I've used their services! (.... high school parking lot is a dangerous place for a teacher's car!!) Enjoy!

I highly don't recommend this place for its high charged. They charged me four tires, tires…read moredisposed, tires supplies, and recharge freon, a total of four hundreds fifty three dollars. But they CHARGED me four hundred thirty four dollars and ninety seven cents just for labor. C'mon, I can recharge freon myself. This is a RIP-OFF and it's not right. Changing four tires (185/R70/14) and tires disposal, cost me $933.70? You be the judge if this is right or wrong. My invoice proof it.

Lisa helped me out on short notice to repair my Camry. I am so impressed with their willingness get…read moreme back on the road. I would recommend that they would be your first contact for your auto needs. Thank You!

I have intermittently come to Hopkins T&A for various issues when I need a repair service nearby…read morethat won't charge an arm and a leg for basic maintenance issues. I am from south central MN and have a family mechanic and tow insurance for the distance there for larger issues, but for smaller issues I would like to not have to drive an hour and drop off my car and borrow one and the whole rigamarole. It's nice to have somewhere nearby. In my experience, I remember the service to be timely, not too costly, and well done. I get a solid, uncomplicated description of the issues otherwise existing in my vehicle as a person without car background, past what I've picked up as a regular commuter, some of what was described to me being more or less what I'd anticipated with a used $3k Toyota Corolla that I've had for a few years now. I appreciate being able to text Lisa regarding issues that come up and negotiate time to come by to get it looked at, so I can pass along accurate written information at my convenience, versus some other auto places in the area I've tried to go through that were phone call only. I plan to go in soon for what I suspect is a spark plug needing replacement. Thanks for being a worthy auto repair recommendation :)

I've been bringing my Honda to Car Care since 2016. I've had routine maintenance work done --…read morebrakes, tires, oil changes, etc. The service and work has always been great. The guys in the front are friendly and helpful. I've never felt pressured to do more work than what I bring my car in for. Recently, they didn't have any loaner cars, so they gave me a ride to and from the shop, which was really kind and helpful. I've always had a good experience and believe them to be honest. And I like supporting a local business.

I used this place twice for my car's oil change and tire rotation needs. It was nearby to where I…read moreused to live, so it was reasonably convenient. I booked my appointments over the phone. The most recent time I booked about a week in advance and was assured they weren't very busy, yet when I got there for my appointment time, all the bays were full with cars already being worked on... My car didn't go in until like 15 to 20 minutes after my scheduled appointment time. Kind of obnoxious. To be fair, I don't know what the going rate for an oil change/tire rotation is in an economy that's constantly inflating like ours is right now. I paid $60ish for the oil and $30 for the tire rotation. I was glad it was under a hundred, but it still felt sorta pricey. I dunno. They do try to upsell you if you've got an older vehicle. This time they asked about spark plugs and "recommended" replacement every 60k miles. I did mine back at 90k so I'll do it again in 90k, thanks. Last time they told me the "previous guys" did something wrong with my tires and "offered" to fix it for $30. I still dunno if I believe what they said or if they just wanted to make another thirty bucks. They also pushed something about my dashboard last time and this time (because they'd put it in the vehicle's records that I'd declined it). I dunno. Can't get a read on the situation. At least when you decline they don't keep pushing, so there's that. I do know that while I wait in the lobby I overhear the chatter of the employees and the other customers. And it seems like they upsell always, or "discover" this or that problem. Like came in for X, so push Y. Some people might be really appreciative or feel like these guys are "looking out for you," so maybe I'm just cynical and have trust issues. It feels like the dentist where you can't disagree with them because you're not an expert, but you also suspect they're yanking you around because they know you're not an expert and no one wants a broken down car or rotten teeth. You feel me? At any rate, now that I've moved, I've found a place closer for my routine maintenance needs and I won't have to wonder anymore, but this review is here for you to decide for yourself. Bonus points for the gender neutral toilet.

I was referred to Flanery Brothers Auto from a friend of mine and I am delighted to have taken his…read moreadvice! The shop was able to replace the water pump and timing chain in Ford Explorer and their pricing was very reasonable. The repair was going to take a few days so the owner offered me a loaner vehicle, which was great! I highly recommend them!

I've been going to them for over 30 years now, with 4 different vehicles. Always got good service,…read moreand paid reasonable rates. Even better is their honesty on advice -- they are fair and will tell you if the vehicle is worth spending for a major repair or just drive it as is for as long as you can. And for services they don't do (towing, body work) they can recommend places that also do a good job. However, their good reputation and many return customers mean they are pretty busy -- phone ahead to make an appointment.

Easy to get an appointment and love the transparency of service. They usually automatically add on…read morewhatever coupons are available online helping with the cost.

Their title matches their service. They kept me updated on my vehicle repair. When they had to…read morechange out another part that they didn't anticipate, they honored their original estimate. I can't say enough good things about this business.

I contacted Cha's late in the afternoon to ask whether they could replace a headlight for me. It…read morewas close to 4 p.m., but the person who answered the phone asked if I was nearby and said they could take care of it right away if I could bring the car in. When I asked about the cost, he simply told me to come in and they would handle it. I arrived within ten minutes, and the entire team -- Eric, Bobby, and Teddy -- was ready and waiting. They replaced the bulb in about five minutes. I truly appreciate the speed, professionalism, and attention they gave me, especially on short notice. I'll definitely return in the future for additional services. Thank you for the excellent experience.

I've brought my car in twice - once for brakes, and today I just had my AC compressor replaced…read more They were easy to work with and flexible with my schedule. No complaints, and I am thankful that I don't leave feeling taken advantage of.

This is regarding GVT. As a mechanic the guys are great but management is terrible. Another waste…read moreof time corporate tire center. They go well out of there way to try get you to buy new tires. Go somewhere else.

I bought my car to vroom because I had the engine light on and the head light was not working. They…read morefixed the light but I needed to remind them to run a diagnosis. They told me the pcm was not working. Their estimate was more than the value of the car. The same day I went to a different mechanic for a a second opinion. I stayed there because I wanted to see. They found out the gas cap was not closing. Then they open the trunk and found the gas valve unplugged. We were all shocked. They put it back in and the car is working fine now. The Vrooom guy told me they left the valve unplugged so it wouldn't cause any further issues. Scam!