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    Tech Umma

    4.7 (72 reviews)
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    Lyle D.

    I recently had the displeasure of experiencing the results of Tech Umma's "professional installation" of a surveillance camera system. There are many words I would use to describe the results of the work that I saw, but professional is NOT one of them. Lazy, Inept, Unprofessional, Deplorable, Untrained are all much more accurate descriptions. The lack of an actual risk or security assessment for the home was the first mistake. There was no discussion regarding the security needs based upon the design and layout of the home and surrounding landscape. The placement of the cameras was the next example of the inept or untrained technician. The locations were NOT conducive to ever being able to make a positive identification of someone approaching your home. While all four sides of the home had a camera, there were many blind spots and the cameras were placed too far away from the entry points to be useful. The quality of the installation was deplorable and showed that the technician had zero training in regards to how homes are constructed and proper building codes. The technician drilled a hole through the carpet and subfloor to run the wires down into the garage. The wires were left exposed across the garage ceiling and were not properly secured. Once the wires were routed through the exterior wall, they were contained inside PVC conduit (plastic pipe used to protect electrical and low voltage wires). The conduit was not properly secured to the wall. The screws used to secure the conduit brackets were not long enough to penetrate the stucco and grab the wood backing. This caused the conduit to sag. The technician used a wooden twig to plug up several holes created while attempting to secure the conduit. When the technician had to negotiate a corner where a downspout was in the way, the technician just ran the wires out of the conduit, behind the downspout and then back into conduit. Once the conduit was out of sight behind a patio roof, the technician stopped using the conduit and just left the wires exposed. To seal up most of the holes, the technician used copious amounts of silicone caulking and plastic bags. This included holes in the conduit, and holes in both the interior and exterior walls of the home. Based upon the work I observed and had to fix, I would never recommend this company to anyone!

    Ayman G.

    Hired tech umma for a 4 channel security system install + wireless camera install job. What I liked most is how neat the setup turned out to be; Cleaned up old wiring and concealed all the new wiring.

    jolene b.

    Tech Umma did a great job! They installed my 55" tv onto our stone and concrete chimney no problem. Arrived on time and finished in a little over an hour. They noticed that we don't wear shoes in our house and took off their shoes before coming inside without me having to ask. Also cleaned up after they finished up the job. Excellent work!

    Broken mount

    Recently I requested services of television mounts and assembly of a tv stand. Tech Umma does a horrible job with resolving issues with their services. I purchased a tv mount from them, Ahaad assured me the mount could hold up to an 82" tv. A few days later the mount broke with the television falling on the floor. The second problem came when Ahaad offered to assemble a tv stand, of which took him and his crew literally a half day to have not been able to assemble and install. Therefore the tv stand was not mounted, nor did Ahaad or his crew secure the stand for use of leaving it on the floor. Ahaad and his crew left the job undone by leaving the tv stand without any screws or assembly. Overall, I was overcharged for his poorly done services, and as of date none of the issues I brought to Ahaad's attention have been resolved. I WILL NEVER refer this company or its services to anyone!!!! Next time I will rely on the BBB, instead of try supporting a small business.

    The help of Tech Umma!
    Usama S.

    I found out about Tech Umma through a local community organization which had their cameras installed by tech umma. In my case I had 2 LG 50 in TVs to mount at my business. Tech umma had affordable prices, and they are most willing to adjust services to your like. All the work they did was very professional and sleek. My business is now complete with the help of tech umma.

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    They did thier job so quickly. They came from far away and came sooner than expected. They went above and beyond.

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    Page 1 of 2

    Ask the Community - Tech Umma

    Hi I live in Brentwood, I would like to know how much to install 6 cameras in 2 story home? Thank you!

    Hi. Thank you for reaching out to us do you have the cameras already or no? Thanks

    Don’t See Your Question? Ask Away!

    Review Highlights - Tech Umma

    I was so satisfied with Saad's work that I had them come back to mount a TV in my living room.

    Mentioned in 20 reviews

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    Freedom Alarm

    Freedom Alarm

    4.8
    (25 reviews)

    FREEOM ALARM, INC. DESERVES 1,0000 STARS FOR PROFESSIOSALISM, CUSTOMER SERVICE, PUCTUALITY,…read moreINTEGRITY, AND HEART! It is with awe struck tears flowing down my face that I am writing this review! I am a born again Christian who prays about everything. I am, also, a widow who depends upon Jesus for my every need. A year ago my alarm system of 20 years stared giving me issues. The alarm company I use said it was time for a new system. I ordered the one that they recommended and they installed it. Recently I began having issues with one of my sensors. I changed the battery as instructed. A week later, that same sensor started setting off my alarm at all hours of the day and night. I called my alarm company and was told that it would cost me a good amount of money to have them run a diagnostic and fix it; but that it would be money well spent or I could discontinue to use their services. I was shocked and heartbroken. I felt abandoned. I tried calling three different times over a course of about ten days. I just wanted to ask them if they thought I might be able to order a new sensor and change it myself or if they thought it was a faulty system that I should return to Amazon. My calls have still not been returned. So Thursday night I took this problem to Jesus in prayer. He led me to google "Christian Family Owned Alarm Companies in Antioch". I didn't even know there was such a thing. However, when I plugged that in, Freedom Alarm Company popped up. The reviews were amazing! On Friday I called Freedom Alarm Company to get a quote from them . I was pleasantly surprised that within moments James called me back. He patiently listened to my story, was so kind and friendly, asked me questions about my system, had me send him pictures, and then said, "I have been in this business for 26 years. and I am not familiar with this system. Let me just come and take a look at it and see what we can do. If its an easy fix, we'll just take care of it for you." We scheduled for him to come the next morning, which is now Saturday. He arrived on time, looked at my panel, looked at the sensor, and within moments, he had figured out the problem and explained it to me. He decided to put another set of new batteries in, and fixed the sensor case using tape on the inside to give it a snugger fit. He, also, spotted the loose sensor on my sliding door and quickly did the same. As I reached for my purse to pay him, He said, "No, I am not taking any money. This took me no time at all. It was an easy fix." I tried to insist. I said, "Let me pay you for your time. This is Saturday. You took the time to come and I am not even a paying customer of yours. You spent your gas to get here." He looked at me kindly but firmly and said, "I am not billing you for this. I do not want your money. I do not need your money." That is when the tears started. I knew in that moment that one more time in my life Jesus had indeed shown Himself strong on my behalf over this challenging situation when He led me to FREEDOM ALARM. I asked if I could at least pray with Him. I prayed a blessing over this man's life. Then I asked him, "What makes you do this? Why are you so kind?" He answered with joy and a smile on HIs face, "I lost my dad several years ago. My mom is alone. I try and treat people the way I want to be treated...the way I want people to treat my mom." As I shut the door after him I couldn't stop crying. I thought, 'Was that an angel in disguise?' However, I then remembered all of the amazing reviews I had read, so I know James is a real human being. He just happens to be an extraordinary man with a huge heart; and God uses Him in extraordinary ways to be a blessing to the world around Him. Moving forward I will be highly recommending Freedom Alarm to everyone looking for an alarm company or anyone who has any alarm repair needs. When the time comes for me to get another alarm, I will be reaching out to Freedom Alarm. JAMES 1:27 - PURE RELEGION AND UNDEFILED BEFORE GOD AND THE FATHER IS THIS, TO VISIT THE FATHERLESS AND WIDOWS IN THEIR AFFLICTION, AND TO KEEP HMSELF UNSPOTTED FROM THE WORLD.

    His company here I would highly not recommend to anyone they don't service their equipment they…read moreclaim they guarantee the equipment but they don't the alarm goes off beeping talking about radio frequency all through the night you can't get no sleep no rest and this has been going on and off for 3 years,!!! I've canceled 2 appointments do the health reasons but the follow-up calling and emailing is a total problem the equipment is over 20 years old they use some old equipment cheap contacts on the doors the equipment is outdated nobody else uses I have been bamboozled...!! The monitoring service they might call you they might not when the alarm goes off when you set your alarm I come home I find it's been disarmed on its own they claim it's the panel but they never would replace it.. there are more in other hard wiring reliable companies out there also look you see one maybe two at the most since they started their business that gives a five star nothing in between one maybe two at the most a year you don't get one star rating just one or two people give a five-star rating out of an entire year and there are some skip years that's something I should have looked at first but I didn't beware of freedom along and they excessively charge you for a service that they're not giving for this old outdated equipment...! James is a very dishonest person I noticed his statement that's left here on Yelp I have videos of the alarm going off extensively for a great period of time when called in the middle of the night no response when call the following day no response disrupting my sleep disrupting me in my medical room in my hospital bed this is not the type of lifestyle anyone would want to live Promises and promises to come out to remove the defective panel this is not occurring because of the dispute that happened on July 27th this is the honest to God truth and there's other people within the community that has nothing good to say about this company and I have factually found out that I have old equipment that I'm not going to pay for that is outdated I have emails with the descriptions of what has occurred that I have mentioned in this Yelp I'm not doing this to be facetious I'm sticking facts and I take pictures of the panel so my proof versus his work look at his review look how often how many people one a year maybe two at the most and they're all five star unheard of I find him to be very dishonest and not truthful and this has been my experience for some time the people may call you they may not when your alarm go off but you pay for a service every time it goes off for any reason they're supposed to alert the owner but they don't I'm not going to argue back and forth about this review but one thing about it you can't say you weren't forewarned this is how we decide in society in America based on our experiences personally and legitimately Had Mr James came out to my home and service to find out or kept his word about replacing the panel I wouldn't have had to go to the office and I was disrespected on numerous occasions over the phone these people don't treat you with courtesy they don't care nothing about but getting that little fee every month This is been my family's experience and a few other people I've met as well and then if you really want to know the truth look into his background do your homework and then you'll know the real truth!!!! And for the record I've asked for a alarm certificate numerous times and promise would never receive one for the last 3 years it was mandatory this year by my insurance company which I don't blame them and I got no response note I did send emails I left voicemails everything you could possibly name and because my insurance company was pressuring me I went into the office and requested one and I was treated like I was a homeless person and I'm a homeowner in the community this has been my experience you can take your chances if you want but I'm not the only person who sat bad experiences with this freedom alarm company!!!!

    Plexus Integrations

    Plexus Integrations

    5.0
    (8 reviews)

    I was recently tasked with getting a new office space up and running on a tight timeline and…read morereached out to Plexus for assistance. The previous tenant had ripped everything out, and we had cut wires all over. Plexus came in and not only cleaned up the previous tenant's mess but they wired up our new space (100+ network drops), installed new networking equipment (firewall, switches, wireless access points, etc.), and deployed security cameras. Plexus also ensured that everything was tested, labeled, and neatly cable-managed. I liked Plexus's work so much that I decided to use them for a personal home project. Plexus wired my two-story home with ethernet cabling to all bedrooms and living spaces and installed a new 4K camera system. Although my residential project wasn't as big as the business project, they treated my home with the utmost respect, cleaned up after themselves, and provided me with a business-grade outcome. Overall, Plexus was a great partner through my projects, provided valuable input and suggestions, maintained constant communication, and ensured they saw the projects through to the end. I highly recommend Plexus for any business or residential project you may have!

    I am amending my previous review. Apparently, they had a problem with their phone system and did…read morenot get my messages and the employee that I tried to contact is not longer with the company. That was the explanation given to me as to why they didn't respond to my phone calls. They have since fixed our problem, and we no longer have any issues.

    Tech Umma - securitysystems - Updated August 2026

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